Maintenance and Service Guide
Table Of Contents
- Computer features
- Illustrated parts catalog
- Routine care, SATA drive guidelines, and disassembly preparation
- Removal and replacement procedures
- Computer Setup (F10) Utility
- Troubleshooting without diagnostics
- Safety and comfort
- Before you call for technical support
- Helpful hints
- Solving general problems
- Solving power problems
- Solving hard drive problems
- Solving media card reader problems
- Solving display problems
- Solving audio problems
- Solving printer problems
- Solving keyboard and mouse problems
- Solving hardware installation problems
- Solving network problems
- Solving memory problems
- Solving CD-ROM and DVD problems
- Solving USB flash drive problems
- Solving front panel component problems
- Solving Internet access problems
- Solving software problems
- POST error messages
- Password security and resetting CMOS
- Using HP PC Hardware Diagnostics
- Backing up, restoring, and recovering
- Power cord set requirements
- Statement of memory volatility
- Specifications
- Index
Table of contents
1 Computer features ........................................................................................................................................ 1
Standard conguration features ........................................................................................................................... 1
Front panel components ........................................................................................................................................ 2
Rear panel components ......................................................................................................................................... 3
Serial number location .......................................................................................................................................... 4
Changing from desktop to tower orientation ........................................................................................................ 5
2 Illustrated parts catalog ................................................................................................................................ 6
Computer major components ................................................................................................................................ 6
Cables and adapters .............................................................................................................................................. 9
Mouse and keyboards .......................................................................................................................................... 10
3 Routine care, SATA drive guidelines, and disassembly preparation .................................................................. 12
Electrostatic discharge information .................................................................................................................... 12
Generating static electricity .............................................................................................................. 12
Preventing electrostatic damage to equipment ............................................................................... 13
Personal grounding methods and equipment .................................................................................. 13
Grounding the work area ................................................................................................................... 14
Recommended materials and equipment ........................................................................................ 14
Operating guidelines ........................................................................................................................................... 15
Routine care ......................................................................................................................................................... 15
General cleaning safety precautions ................................................................................................ 15
Cleaning the computer case .............................................................................................................. 15
Cleaning the keyboard ....................................................................................................................... 16
Cleaning the monitor ......................................................................................................................... 16
Cleaning the mouse ........................................................................................................................... 16
Service considerations ......................................................................................................................................... 16
Tools and software requirements ..................................................................................................... 17
Screws ............................................................................................................................................... 17
Cables and connectors ...................................................................................................................... 17
Hard drives ........................................................................................................................................ 17
Lithium coin cell battery .................................................................................................................... 18
SATA hard drives .................................................................................................................................................. 18
SMART ATA drives ................................................................................................................................................ 18
SATA hard drive cables ...................................................................................................................... 18
SATA data cable ............................................................................................................... 18
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