Maintenance and Service Guide
Table Of Contents
- Computer features
- Illustrated parts catalog
- Routine care, SATA drive guidelines, and disassembly preparation
- Removal and replacement procedures
- Computer Setup (F10) Utility
- Troubleshooting without diagnostics
- Safety and comfort
- Before you call for technical support
- Helpful hints
- Solving general problems
- Solving power problems
- Solving hard drive problems
- Solving media card reader problems
- Solving display problems
- Solving audio problems
- Solving printer problems
- Solving keyboard and mouse problems
- Solving hardware installation problems
- Solving network problems
- Solving memory problems
- Solving CD-ROM and DVD problems
- Solving USB flash drive problems
- Solving front panel component problems
- Solving Internet access problems
- Solving software problems
- POST error messages
- Password security and resetting CMOS
- Using HP PC Hardware Diagnostics
- Backing up, restoring, and recovering
- Power cord set requirements
- Statement of memory volatility
- Specifications
- Index
2. Align the mounting screws with the slots on the drive cage. Lower the drive into the drive cage, and then
slide it back to secure it in place.
3. Connect the power cable and data cable to the rear of the hard drive.
4. If installing a new drive, connect the opposite end of the data cable to the appropriate system board
connector.
NOTE: If the 3.5 inch hard drive is the primary drive, connect the other end of the data cable to the
dark-blue SATA connector on the system board labeled SATA0. If it is a secondary drive, connect the
other end of the data cable to one of the other SATA connectors on the system board.
5. Reassemble the computer.
Removing and installing an M.2 solid-state drive
NOTE: There are two M.2 solid-state drive sockets on the system board. The computer supports 2230 and
2280 M.2 solid-state drives.
Before removing the M.2 solid-state drive, follow these steps:
1. Prepare the computer for disassembly (Preparation for disassembly on page 20).
2. Remove the access panel (Access panel on page 23).
3. Remove the front bezel (Front bezel on page 24).
4. Remove the drive cage (Drive cage on page 26).
Remove the M.2 solid-state drive:
▲ Remove the screw that secures the drive (1), lift the end of the drive up (2), and then pull the drive out
of the system board connector (3).
Drives 43