Maintenance and Service Guide
Table Of Contents
- Computer features
- Illustrated parts catalog
- Routine care, SATA drive guidelines, and disassembly preparation
- Removal and replacement procedures
- Computer Setup (F10) Utility
- Troubleshooting without diagnostics
- Safety and comfort
- Before you call for technical support
- Helpful hints
- Solving general problems
- Solving power problems
- Solving hard drive problems
- Solving media card reader problems
- Solving display problems
- Solving audio problems
- Solving printer problems
- Solving keyboard and mouse problems
- Solving hardware installation problems
- Solving network problems
- Solving memory problems
- Solving CD-ROM and DVD problems
- Solving USB flash drive problems
- Solving front panel component problems
- Solving Internet access problems
- Solving software problems
- POST error messages
- Password security and resetting CMOS
- Using HP PC Hardware Diagnostics
- Backing up, restoring, and recovering
- Power cord set requirements
- Statement of memory volatility
- Specifications
- Index
Table 5-2 Computer Setup—Security (continued)
Option Description
● WMI commands that change system settings
● BIOS Conguration Utility (BCU)
● Alternative power-on password
NOTE: Creating a BIOS user disables the Fast Boot option.
NOTE: If the password is set, it is required to change Computer Setup options, update the BIOS, and
make changes to certain plug and play settings under Windows.
Change BIOS
Administrator Password
Lets you change the BIOS administrator password.
You must know the current password to be able to change it.
Create POST Power-On
Password
Lets you set and enable a POST power-on password. The power-on password prompt appears after a
power cycle or reboot. If the user does not enter the correct power-on password, the unit will not boot.
NOTE: The administrator password might be used at the power-on password prompt.
Change POST Power-On
Password
(This selection is active
only if a POST Power-on
password is set.)
Lets you change the POST power-on password.
You must know the current password to be able to change it.
Password Policies Let you set the guidelines for a valid password. Options include:
● Password minimum length
● Requires at least one symbol
● Requires at least one number
● Requires at least one upper case character
● Requires at least one lower case character
● Allow spaces
Clear Password Jumper
Select Honor to allow or Ignore to not allow the absence of the password jumper to clear the passwords at
boot up. Default is Honor.
Administrator
Authentication Policies
Select to require Administrator authentication for various commands during boot, including F9 (Boot
Menu), F11 (System Recovery), F12 (Network Boot), capsule update, and power-on.
Security Conguration TPM Embedded Security
● TPM Specication Version
Displays the current TPM version.
● TPM Device
Lets you set the Trusted Platform Module as available or hidden.
● TPM State
Select to enable the TPM.
● ClearTPM
Select to reset the TPM to an unowned state. After the TPM is cleared, it is also turned o. To
temporarily suspend TPM operations, turn the TPM o instead of clearing it.
64 Chapter 5 Computer Setup (F10) Utility