User Guide

Downloading the latest HP PC Hardware Diagnostics Windows version ....................... 18
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ..................................................................................................... 18
Installing HP PC Hardware Diagnostics Windows ............................................................................. 18
Using HP PC Hardware Diagnostics UEFI ............................................................................................................. 18
Starting HP PC Hardware Diagnostics UEFI ....................................................................................... 19
Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive .............................................. 19
Downloading the latest HP PC Hardware Diagnostics UEFI version .............................. 20
Downloading HP PC Hardware Diagnostics UEFI by product name or number
(select products only) ..................................................................................................... 20
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ............................................. 20
Downloading Remote HP PC Hardware Diagnostics UEFI ................................................................. 20
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version ................. 20
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or
number ............................................................................................................................ 20
Customizing Remote HP PC Hardware Diagnostics UEFI settings .................................................... 21
5 Computer operating guidelines, routine care and shipping preparation ............................................................ 22
Computer operating guidelines and routine care ............................................................................................... 22
Shipping preparation ........................................................................................................................................... 23
6 Electrostatic discharge ................................................................................................................................ 24
7 Accessibility ................................................................................................................................................ 25
HP and accessibility ............................................................................................................................................. 25
Finding the technology tools you need ............................................................................................ 25
The HP commitment ......................................................................................................................... 25
International Association of Accessibility Professionals (IAAP) ....................................................... 26
Finding the best assistive technology .............................................................................................. 26
Assessing your needs ..................................................................................................... 26
Accessibility for HP products .......................................................................................... 26
Standards and legislation .................................................................................................................................... 27
Standards .......................................................................................................................................... 27
Mandate 376 – EN 301 549 ............................................................................................ 27
Web Content Accessibility Guidelines (WCAG) ................................................................ 27
Legislation and regulations .............................................................................................................. 28
Useful accessibility resources and links .............................................................................................................. 28
Organizations .................................................................................................................................... 28
Educational institutions .................................................................................................................... 29
Other disability resources ................................................................................................................. 29
HP links .............................................................................................................................................. 29
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