Hardware Reference Guide
Upgrading system memory
The computer comes with double data rate 4 synchronous dynamic random access memory (DDR4-SDRAM) 
dual inline memory modules (DIMMs).
The memory sockets on the system board are populated with at least one preinstalled memory module. To 
achieve the maximum memory support, you can populate the system board with up to 64 GB of memory 
congured in a high-performing dual-channel mode.
For proper system operation, the DIMMs must adhere to the following specications:
● Industry-standard 288 pin
● Unbuered non-ECC PC4-19200 DDR4-2400 MHz compliant
● 1.2 volt DDR4-SDRAM memory modules
● CAS latency 17 DDR4 2400 MHz (17-17-17 timing)
● Mandatory JEDEC SPD information
The computer supports the following:
● 512 MB, 1 GB, 2 GB, and 4 GB non-ECC memory technologies
● Single-sided and double-sided memory modules
● Memory modules constructed with ×8 and ×16 DDR devices; memory modules constructed with ×4 
SDRAM are not supported
NOTE: The system does not operate properly if you install unsupported memory modules.
Installing a memory module
There are four memory sockets on the system board, with two sockets per channel. The sockets are labeled 
DIMM1, DIMM2, DIMM3, and DIMM4. Sockets DIMM1 and DIMM3 operate in memory channel B. Sockets DIMM2 
and DIMM4 operate in memory channel A.
The system will automatically operate in single-channel mode, dual-channel mode, or ex mode, depending 
on how the DIMMs are installed.
NOTE: Single-channel and unbalanced dual-channel memory congurations will result in inferior graphics 
performance.
● The system operates in single-channel mode if the DIMM sockets are populated in one channel only.
● The system operates in a higher-performing dual-channel mode if the total memory capacity of the 
DIMMs in Channel A is equal to the total memory capacity of the DIMMs in Channel B. The technology and 
device width can vary between the channels. For example, if Channel A is populated with two 1 GB 
DIMMs and Channel B is populated with one 2 GB DIMM, the system operates in dual-channel mode.
● The system operates in ex mode if the total memory capacity of the DIMMs in Channel A is not equal to 
the total memory capacity of the DIMMs in Channel B. In ex mode, the channel populated with the least 
amount of memory describes the total amount of memory assigned to dual channel and the remainder 
is assigned to single channel. For optimal speed, the channels should be balanced so that the largest 
amount of memory is spread between the two channels. If one channel will have more memory than the 
other, the larger amount to Channel A. For example, if you populate the sockets with one 2 GB DIMM and 
three 1 GB DIMMs, Channel A should be populated with the 2 GB DIMM and one 1 GB DIMM, and Channel B 
Upgrading system memory 13










