HP PC Commercial BIOS (UEFI) Setup
HP PC Commercial BIOS (UEFI) Setup 
July 2020 
919946-004 
© Copyright 2016-2019 HP Development Company, L.P. 
11 Computer Notifications 97 
11.3 Pop-up Messages 
Onscreen notification can involve pop-up (toaster) messages. These describe several events involving USB Type-C® ports. 
Note that these messages within the OS require native support in the operating system or that HP notifications software be 
installed. 
Table 60  Pop-up messages 
Event 
Code 
Message 
Detail 
Power Adapter 
Accepted: Matches 
capabilities to charge 
while in S3, S4 or S5 
power states. 
1 
Title: USB Type-C® 
Connector 
Text: “For full 
performance, connect a 
higher capacity power 
adapter.” 
A user plugs in a power adapter that is too small to operate 
the system while the device is turned on. The adapter could be 
used to charge in sleep mode or when the computer is turned 
off. 
Power adapter 
rejected: Upstream 
power flow is not 
supported 
2 
Title: USB Type-C® 
Connector 
Text: “Charging system 
via adapter plugged into 
the USB port is not 
supported.”  
A user plugs in an adapter that requests power in which is not 
supported. (Cypress controller) 
Connected device 
requests more power 
than can be supplied 
3 
Title: USB Type-C® 
Connector 
Text: “USB device 
requesting more power 
than system can 
provide.” Display system 
charging capability 
A user plugs in a device that requires more power than can be 
provided by the system. 
Balance downstream 
power for charging 
from multiple USB 
ports 
4, 5 
Title: USB Type-C® 
Connector 
Text: “Charging from 
multiple USB ports may 
have limited support.” 
A user has plugged in an adapter to both a USB Type-A port 
and a USB Type-C® port (or into two USB Type-C® ports), and 
the system is not capable of charging both at full capacity 
while system is running. 
The attached dock 
cable is inadequate to 
handle the needed 
power load 
6 
Title: USB Connector 
Text: “For full 
performance, connect 
higher capacity USB 
cable to dock.” Display 
capabilities of the cable 
A user plugs a cable connecting the dock to the system that is 
inadequate to power the system and charge the battery 
simultaneously. 
Power adapter 
rejected: Provider and 
consumer mismatch 
7 
Title: USB Connector 
Text: “The power adapter 
is not compatible with 
this system.” 
The user has inserted an adapter that is not compatible with 
the HP system (from a 3
rd
 party vendor that is not supported.) 










