User Guide

Using an optional security cable (select products only) ..................................................................................... 53
Using a ngerprint reader (select products only) ............................................................................................... 53
Locating the ngerprint reader ......................................................................................................... 54
8 Maintenance ............................................................................................................................................... 55
Improving performance ....................................................................................................................................... 55
Using Disk Defragmenter .................................................................................................................. 55
Using Disk Cleanup ............................................................................................................................ 55
Using HP 3D DriveGuard (select products only) ................................................................................ 56
Identifying HP 3D DriveGuard status .............................................................................. 56
Updating programs and drivers .......................................................................................................................... 56
Cleaning your computer ...................................................................................................................................... 56
Cleaning procedures .......................................................................................................................... 57
Cleaning the display ........................................................................................................ 57
Cleaning the sides or cover ............................................................................................. 57
Cleaning the TouchPad, keyboard, or mouse (select products only) ............................. 57
Traveling with or shipping your computer .......................................................................................................... 57
9 Backing up, restoring, and recovering ........................................................................................................... 59
Backing up information and creating recovery media ........................................................................................ 59
Using Windows tools ......................................................................................................................... 59
Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..... 59
Restoring and recovery ........................................................................................................................................ 60
Restoring, resetting, and refreshing using Windows tools .............................................................. 60
Recovering using HP Recovery media ............................................................................................... 60
Changing the computer boot order ................................................................................................... 60
10 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................ 61
Using Computer Setup ......................................................................................................................................... 61
Starting Computer Setup .................................................................................................................. 61
Navigating and selecting in Computer Setup ................................................................................... 61
Restoring factory settings in Computer Setup ................................................................................. 61
Updating the BIOS ............................................................................................................................. 62
Determining the BIOS version ......................................................................................... 62
Downloading a BIOS update ........................................................................................... 62
Changing the boot order using the f9 prompt .................................................................................. 63
TPM BIOS settings (select products only) ........................................................................................................... 63
Using HP Sure Start (select products only) ......................................................................................................... 64
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