9840 Tape Drive Operations Guide Abstract This guide describes how to perform routine system operations for the 9840 tape drive and associated tape libraries on HP NonStop™ servers and Integrity NonStop NS series servers. These tasks include monitoring the operator panel and performing labeled tape operations, backups, and basic troubleshooting. This guide also describes installing and configuring the 9840 tape drive for the NonStop NS-series server. It is written for system operators. Product Version N.A.
Document History Part Number Product Version Published 429596-001 N.A. March 2001 429596-002 N.A.
9840 Tape Drive Operations Guide Glossary Index Examples What’s New in This Manual vii Manual Information vii New and Changed Information About This Manual ix Notation Conventions Figures vii ix 1. 9840 Tape Drive Overview 9840 Tape Drive Description 1-1 Fast Data Transfer Rate 1-1 High-Capacity 1-1 Media Durability 1-1 Data Compression 1-1 Performance 1-2 9840 Tape Drive in Tape Libraries 1-2 9840 Tape Cartridge Description 1-2 Where to Find More Information 1-4 2.
. L700 Tape Library Contents Stopping a Tape Device using SCF 3-7 Cleaning the Tape Path 3-8 To Dry-Clean the Tape Path 3-9 Performing Tape Cartridge Operations 3-9 Write-Protecting a Tape Cartridge 3-9 Loading a Tape Cartridge 3-9 Unloading a Tape Cartridge 3-10 Reclaiming (Reformat) a Tape Cartridge 3-10 Formatting a Diagnostic Dump Tape 3-11 Using Labeled Tapes 3-11 Enabling or Disabling Labeled-Tape Operations using SCF 3-11 Using the MEDIACOM Utility for Labeled-Tape Operation 3-12 Using BACKUP and
A. 9840 Troubleshooting and Recovery Contents Moving the Robot 4-25 A. 9840 Troubleshooting and Recovery Handling Errors or Indications A-1 Save Fails Error A-1 Fix_CfgErr Error A-1 UnWr xxxx Indication A-2 DumpAgain? Message A-3 Identifying Unrecoverable Tapes A-3 Forcing a Diagnostic Dump (Reset Drive) A-4 Removing a Stuck Tape Cartridge A-5 Operating a Drive Manually in a Tape Library A-6 Performing a Tape Boot or Tape Load A-6 Performing Processor Memory Dumps to Tape A-6 B.
Safety and Compliance Contents Safety and Compliance Index Examples Figures Figure 1-1. Figure 2-1. Figure 4-1. Figure 4-2. Figure 4-3. Figure 4-4. Figure 4-5. Figure 4-6. Figure 4-7. Figure 4-8. Figure 4-9. Figure 4-10. Figure 4-11. Figure 4-12. Figure 4-13. Figure 4-14. Figure 4-15. Figure 4-16. Figure 4-17. Figure 4-18. Figure 4-19. Figure 4-20. Figure A-1. Figure B-1. Figure B-2. Figure B-3. Figure B-4. Figure B-5. Figure B-6. Figure B-7. Figure C-1. Figure C-2. Figure C-3.
Tables Contents Figure C-4. Figure C-5. Figure C-6. Figure C-7. Figure C-8. Rear View of the Fibre Channel to SCSI Router C-4 Front View of the Tape Drive C-5 Rear View of the Tape Drive C-6 View of Two FCSAs at the Rear of the Server C-7 Rear View of the Fibre Channel to SCSI Router C-8 Tables Table 1-1. Table 2-1. Table 2-2. Table 2-3. Table 2-4. Table 4-1. Table 4-2. Table 4-3. Table C-1. Table C-2.
Contents 9840 Tape Drive Operations Guide— 429596-002 vi
What’s New in This Manual Manual Information 9840 Tape Drive Operations Guide Abstract This guide describes how to perform routine system operations for the 9840 tape drive and associated tape libraries on HP NonStop™ servers and Integrity NonStop NS series servers. These tasks include monitoring the operator panel and performing labeled tape operations, backups, and basic troubleshooting. This guide also describes installing and configuring the 9840 tape drive for the NonStop NS-series server.
New and Changed Information What’s New in This Manual 9840 Tape Drive Operations Guide— 429596-002 viii
About This Manual Notation Conventions Hypertext Links Blue underline is used to indicate a hypertext link within text. By clicking a passage of text with a blue underline, you are taken to the location described. For example: This requirement is described under Backup DAM Volumes and Physical Disk Drives on page 3-2. Change Bar Notation Change bars are used to indicate substantive differences between this manual and its preceding version.
Change Bar Notation About This Manual 9840 Tape Drive Operations Guide— 429596-002 x
1 9840 Tape Drive Overview This section contains: 9840 Tape Drive Description 1-1 9840 Tape Drive in Tape Libraries 1-2 9840 Tape Cartridge Description 1-2 Where to Find More Information 1-4 9840 Tape Drive Description The 9840 is a small, modular, high performance tape drive designed for NonStop servers. The 9840 tape drive is used in tape enclosure or tape library configurations and is compatible with theses tape libraries: the 9310, 9710, 9740, and L700. The tape drive measures 82.55 mm (3.
Performance 9840 Tape Drive Overview The 9840 tape drive can store up to 60 gigabytes (GB) on a STK1R data cartridge. Table 1-1. 9840 Cartridge Capacities Cartridge Type STK1R Data Cartridge 9840 (Uncompressed) 9840 (Compressed) 20 GB 60 GB Performance The 9840 tape drive stores and shares information reliably and quickly. It offers the speed, capacity, and access demanded by today's storage-intensive applications and active users.
9840 Tape Cartridge Description 9840 Tape Drive Overview Figure 1-1. The 9840 Tape Cartridge A. Rear view B. Front view C. Bottom view 1. Manufacturer label 2. Customer label 3. Access door 4. Write protect switch 5. Finger grips 6. VOLSER label 7. Media ID (human or barcode readable) 8. Media ID (machine readable) 9.
Where to Find More Information 9840 Tape Drive Overview Where to Find More Information Use this manual in conjunction with these manuals: Source Manual HP SCF Reference Manual for the Storage Subsystem HP S-series Planning and Configuration Guide HP Guardian User’s Guide HP Guardian Disk and Tape Utilities Reference Manual HP 9840 (CT9840FC-3) Installation and User’s Guide for NonStop Servers STK 9840 Tape Drive User’s Reference Manual STK 9840 Tape Drive Product Manual STK 9840 Tape Dri
2 9840 Operator Panel This section contains: Operator Panel Description 2-1 Operator Panel Switches 2-2 Operator Panel LEDs 2-5 Operator Panel Display 2-7 Operator Panel Description The 9840 operator panel has a ten-digit display, four push-button switches, and four indicators. Figure 2-1 illustrates the 9840 operator panel. Figure 2-1. 9840 Operator Panel 1 2 3 7 4 8 5 9 6 10 11 1. Power indicator 2. Activity indicator 3.
Operator Panel Switches 9840 Operator Panel 4. Service indicator 5. IPL switch 6. Manual unload device 7. Unload switch 8. Operator display 9. Menu switch 10. Select switch 11. Tape cartridge entry Operator Panel Switches Table 2-1 describes the operator panel switches. The Menu and Select switches (9 and 10) are unique to the 9840 design. Together they enable you to obtain information about the tape drive or to perform special tape operations such as reformatting tapes.
Operator Panel Switches 9840 Operator Panel Table 2-1. Operator Panel Switches Control Name Control Description Pressing this switch causes the tape to rewind and unload, ending with the tape ejected and retrievable. If this switch is pressed during a write operation, the tape drive attempts to write the remaining data before it unloads. A display of “UnWr xxxx” (meaning Unwritten Data, where xxxx is a fault symptom code) means that the attempt failed and some data remains unwritten to tape.
Operator Panel Switches 9840 Operator Panel Table 2-1. Operator Panel Switches Control Name Control Description Use the IPL switch to reset the tape drive when necessary. Pressing the indented switch causes Initial Program Load (IPL), identical to the program initiations that takes place automatically after power on sequencing is complete. “IPL Pend” (IPL Pending) is displayed for one second when this switch is pressed.
Operator Panel LEDs 9840 Operator Panel Operator Panel LEDs Table 2-2 describes the 9840 Operator Panel LEDs. Table 2-2. Operator Panel LEDs LED Name Status Indicator Description Power (green) Off Power is off. Flashing Unit is not functional (powering on, resetting the tape drive by performing an IPL, or collecting dump). Flashing doesn’t stop: IPL failed. Constantly on Power on and IPL have executed properly. Off Cartridge is not loaded or ejected. Flashing Tape motion is in progress.
Operator Panel LEDs 9840 Operator Panel Table 2-3 explains error indications shown by the Power and Service LEDs. These errors do not cause a specific error message on the alphanumeric display. Table 2-3. Service and Power LEDs Service LED Power LED Meaning Action Off On Normal operation take no action. Flashing after collection is done On or flashing Tape drive error recovered to EEPROM. Reset the tape drive by performing an IPL to see if the problem repeats.
Operator Panel Display 9840 Operator Panel Operator Panel Display The operator panel display is a single-line, ten-character alphanumeric display linked to the tape drive and to the NonStop system. Use the display to view the state of the tape drive, fault symptom codes when applicable, and the menu selections and configurations states when the tape drive is in Menu mode. Messages can be stable or blinking, and two messages can alternate.
Operator Panel Display 9840 Operator Panel Table 2-4. Operator Panel Messages Display Probable Cause Recommended Action CHK (FSC) Operational failure: tape drive is automatically reset by performing an IPL Wait for IPL to complete and then retry operation. Cleaning (*Cleaning*) Cleaning tape was inserted and the tape drive is now in the process of cleaning No action is necessary. CodCrFail1 Unable to write tape Ensure the tape is write-enabled. Unable to position on tape Try another tape.
Operator Panel Display 9840 Operator Panel Table 2-4. Operator Panel Messages Display Probable Cause Recommended Action DatCrFail1 Unable to create (format) a data tape Ensure tape is write-enabled. Try another drive. If persistent, refer to Forcing a Diagnostic Dump (Reset Drive) on page A-4. DmpCrFail1 Unable to create (format) a dump tape Ensure tape is write-enabled. Try another tape. Try another drive. If persistent, refer to Forcing a Diagnostic Dump (Reset Drive) on page A-4.
Operator Panel Display 9840 Operator Panel Table 2-4. Operator Panel Messages Display Probable Cause Recommended Action IPL Pend IPL Pending is displayed for one second when IPL is pressed Wait until IPL completes automatically. Load CC The common controller code is loading No action is necessary. Loading Tape cartridge is being loaded No action is necessary. Load ESCON Normal display during boot Wait for IPL to complete. Load (FSC) Load/unload operation has failed Try another tape.
Operator Panel Display 9840 Operator Panel Table 2-4. Operator Panel Messages Display Probable Cause Recommended Action Start Init Initialization started No action is necessary. A Corporate ID Displayed at successful IPL completion when the tape drive is operational This ID might be of StorageTek or another corporate distributor. Trapped Boot is trapped in a closed loop No action is necessary.
Operator Panel Display 9840 Operator Panel 9840 Tape Drive Operations Guide— 429596-002 2- 12
3 Operating the 9840 Tape Drive This section contains: Powering On and Performing an IPL on a Tape Drive 3-1 Performing an IPL on the Tape Drive From the Host 3-1 Checking the Status of Tape Devices 3-2 Starting or Stopping a Tape Drive 3-4 Cleaning the Tape Path 3-8 Performing Tape Cartridge Operations 3-9 Using Labeled Tapes 3-11 Using BACKUP and RESTORE 3-12 Where to Find More Information 3-15 Powering On and Performing an IPL on a Tape Drive 1.
Checking the Status of Tape Devices Operating the 9840 Tape Drive Checking the Status of Tape Devices You can use the TSM Service Application or the Subsystem Control Facility (SCF) to check the status of tape drives. Using the TSM Service Application For more information, refer to the TSM Service Application online help. Using the SCF STATUS Command Use the SCF STATUS command to display current status information about an object.
Using the SCF STATUS Command Operating the 9840 Tape Drive STATUS SCSI Command This subsection describes the STATUS SCSI command for Open SCSI devices. The command syntax is: STATUS SCSI $ device-name [ -P | -B ] $ device-name specifies the name of the Open SCSI I/O process. -P | -B specifies whether the path is the primary (-P) or the backup (-B). DETAIL Returns all status information.
Starting or Stopping a Tape Drive Operating the 9840 Tape Drive STATUS TAPE Command This subsection describes the STATUS TAPE command. The command syntax is: STATUS TAPE $tape name Examples using STATUS TAPE These are examples show the STATUS TAPE command: • To display the summary status of all tape drives starting with $TAPE: -> STATUS TAPE $TAPE* • To display the detailed status of the tape $TAPE0: -> STATUS $TAPE0, DETAIL Starting or Stopping a Tape Drive Taking a Tape Drive Online or Offline 1.
Starting a Tape Device using SCF Operating the 9840 Tape Drive START Command Syntax The syntax for the START command is: START [ /OUT file-spec/ ] [ object-spec] [ , DEBUG $ terminal-name ] [ , SEL state ] [ , SPECIAL ] OUT file-spec Directs all SCF output generated (for this command) to the specified file. DEBUG $terminal-name Specifies that the process is started in the debug mode against the terminal supplied in the command.
Starting a Tape Device using SCF Operating the 9840 Tape Drive • To start all Open SCSI devices on the system (that are in the proper state to start), type: ->START SCSI $* • To start the backup path to the Open SCSI device $DEV0, type: ->START $DEV00-B START SCSI Considerations Before using the START SCSI command, consider the following: • • Use the SCF STATUS SCSI command to verify that an Open SCSI device has been started.
Stopping a Tape Device using SCF Operating the 9840 Tape Drive Stopping a Tape Device using SCF Use the SCF STOP command to terminate access to a storage device in an orderly manner. This means that the device isn't stopped until current activity ends. When the STOP command finishes, configured devices are left in a STOPPED state, substate DOWN. The devices remain in the system configuration database. When the last path to a device is stopped, an implicit refresh operation is also performed.
Cleaning the Tape Path Operating the 9840 Tape Drive Specifies the name or logical device number of the device. -P | -B Specifies whether the path being stopped is the primary (-P) or backup (-B). Wild-card characters are supported.
To Dry-Clean the Tape Path Operating the 9840 Tape Drive To Dry-Clean the Tape Path Caution. Do not wet-clean the 9840 tape path. Cleaning with chemicals or with tools other than the cleaning cartridge is not allowed. Note. This procedure does not require you to take the tape drive offline. 1. If applicable, unload the drive. 2. Insert a cleaning cartridge into the drive. Note.
Unloading a Tape Cartridge Operating the 9840 Tape Drive • • A “Ready U” (File Unprotected) message mans that tape is loaded and not write protected. A “Load XXXX” message means that the tape load has failed, where the “XXXX” is a Fault Symptom Code (see Table A-2, in Appendix A, for instructions on how to handle this condition). Unloading a Tape Cartridge 1. Ensure the tape drive is not selected from the host. 2. Press the Unload switch. 3.
Formatting a Diagnostic Dump Tape Operating the 9840 Tape Drive Formatting a Diagnostic Dump Tape To collect a diagnostic dump, you must prepare a tape with a special format so that it will accept diagnostic dump data. Use this procedure to format the tape. This procedure does not do a diagnostic dump. 1. Take the tape drive offline. 2. Press Menu until the Drive Mode Main Menu is reached. “Drv Menu?” is displayed. 3. Press Select to enter the Drive Menu. 4. Press Menu once. “MakeDumpTp”appears. 5.
Using the MEDIACOM Utility for Labeled-Tape Operation Operating the 9840 Tape Drive To turn off labeled-tape processing, enter at a TACL prompt: > STOP $ZSVR (Stops the tape server process $ZSVR) > SCF (Starts SCF) -> STOP TAPE $* (Stops all tape operation) -> ALTER $ZZSTO, LABELTAPE OFF -> START TAPE $* For complete details about the ALTER SUBSYS command, including command syntax, see the SCF Reference Manual for the Storage Subsystem.
Restoring Tape Files to Disk Operating the 9840 Tape Drive Restoring Tape Files to Disk Use the RESTORE utility to copy files from magnetic tape to disk. This example restores the contents of $TAPE to a specified subvolume on $DISK1 located within the same system: -> RESTORE $TAPE, $DISK1.*.*, NOPROMPT Note. When the restore operation requires multiple tape cartridges, the NOPROMPT option prevents user prompts between tapes.
Using BACKUP and RESTORE with Tape Libraries Operating the 9840 Tape Drive Using BACKUP and RESTORE with Tape Libraries To begin a BACKUP or RESTORE operation when using a tape library, a tape cartridge must be loaded into one of the drives contained within the tape library.
Where to Find More Information Operating the 9840 Tape Drive BACKUP Requiring Multiple Tape Cartridges For backups that require more than one tape cartridge, the robot starts with the tape cartridge that was requested to begin the backup process. If the BACKUP command includes the NOPROMPT option, the robot loads additional tapes sequentially without prompting the operator.
Operating the 9840 Tape Drive Where to Find More Information 9840 Tape Drive Operations Guide— 429596-002 3- 16
4 L700 Tape Library This section contains: Operator Panel 4-2 Library Power Switch 4-13 Tape Drive Power Switches 4-14 Operating in the Automated Mode 4-15 Powering Off the Library 4-24 Operation in Manual Mode 4-24 9840 Tape Drive Operations Guide— 429596-002 4 -1
Operator Panel L700 Tape Library Operator Panel The operator panel, recessed into the library’s rack door, contains buttons, indicators, and a graphic display. Figure 4-1 shows the panel. Figure 4-1.
Indicators L700 Tape Library Use this panel to: • • • • • • • • • Monitor current information about the CAPs, configuration, drives, doors, drive cleaning, hardware and software versions, and library status. Help resolve library problems. If an error occurs, the display shows a fault symptom code (FSC), which can be given to a systems delivery engineer (SDE) or to the local service representative to help resolve problems. Write down the FSC as soon as it is displayed.
Display Screens L700 Tape Library These values require user input: • • • • • Cleaning cartridge usage threshold Drive configuration: SCSI ID and bus status (on or off bus) Network configuration values: library name, IP address, Library configuration values: SCSI ID, Fast Load enable/disable, date, time Display brightness and contrast In addition, the display screens must be used to: • • Export cleaning cartridges through the CAPs Run diagnostic tests The following subsections describe the library’s
Display Screens L700 Tape Library Figure 4-3. Main Menu Screen FSC Logs Accessible from the Main Menu, the FSC Logs screen displays all fault symptom codes (FSCs), the number of occurrences, and the date and time of the last occurrence. The screen may be scrolled to display the last 20 events. Figure 4-4 is an example of the FSC Logs screen. Note. The following statements apply to the event log screen: • • Events listed in the log might be failures. All events are recorded.
Display Screens L700 Tape Library Figure 4-4. FSC Log Screen CAP Status Accessible from the Main Menu, the CAP Status screen is an information-only screen. It displays either the VOLSER of a cartridge or a status message for each slot in a CAP magazine. The CAP status screen appears in Figure 4-5. Note. Scroll down to view the contents of both CAPs. Figure 4-5.
Display Screens L700 Tape Library Drive Information Accessible from the Main Menu, the Drive Information Menu is an information-only screen that lists manufacturing and status information about the selected drive (see Figure 4-6).
Display Screens L700 Tape Library The Cleaning Info Menu enables the user to change the warning count for each type of cleaning cartridge. The menu also lets the user check the number of times a cleaning cartridge has been used. Figure 4-7. Cleaning Informaion Menu Diagnostic Tests Accessible from the Main Menu, the Main Diagnostics Menu lets the user perform the following tests: • Drive -related tests: ° ° ° ° • Clean Drive: Enables the user to clean the tape drives.
Display Screens L700 Tape Library Figure 4-8. Main Diagnostics Menu Version Information Accessible from the Main Menu, the Version Info Menu is an information-only screen (see the example in Figure 4-9). It displays the version level of the library’s functional code, the date and time the code was completed, and the serial number of the logic card (also referred to as the “MPC card”). Figure 4-9.
Display Screens L700 Tape Library Configuration Menu Accessible from the Main Menu (Figure 4-10) routes the user to the configuration menus (library, drive, and network) and to the panel display controls. Figure 4-10. Configuration Menu Library Configuration Accessible from the Main Configuration menu, the Library Config menu displays library capacity information and lets you modify library’s configuration. Figure 4-11 shows an example library configuration screen.
Display Screens L700 Tape Library Figure 4-11. Library Configuration Menu Drive Configuration Accessible from the Main Configuration Menu, the drive configuration menu lets you modify portions of each drive’s configuration. Figure 4-12 shows an example screen. For each drive, the menu displays the tape drive position, drive type, SCSI ID and indicates whether the drive is on the same SCSI bus as the library. The panel only displays 16 lines per screen.
Display Screens L700 Tape Library Figure 4-12. Drive Configuration Menu Display Information Accessible from the Main Configuration menu, the Display Inf. menu (see Figure 4-13) leads to menus that let the user adjust the contrast and backlight on the graphic display screen. For more information, see “Screen Characteristics” in Chapter 5. Figure 4-13.
Operations Overview L700 Tape Library Operations Overview This table lists the tasks that you can perform through the operator panel menus. The task appear in the order you would find them in the operator panel Main Menu: • • • • • • FSC Logs CAP Status Cleaning Info Diagnostics Version Info. Configuration Library Power Switch The library power switch is a circuit breaker or breakers behind the right front door of the tape library. Figure 4-14 shows the power switch location.
Tape Drive Power Switches L700 Tape Library Figure 4-14. Library Power Switch Location Tape Drive Power Switches The tape drives are behind the drive access door inside the right side door of the library. Each drive has a power switch that controls the supply of power to only that drive. Figure 4-15 shows the 9840 tape drive power switch location. To remove power from a drive, turn the drive switch to the “0” position. To supply power to a drive, turn the drive switch to the “|” position.
Operating in the Automated Mode L700 Tape Library Figure 4-15. Drive Power Switch Location Operating in the Automated Mode Automated mode is the normal operating mode of the tape library. When the tape library is online and the robot is mounting and dismounting cartridges, monitor the server operator console and the tape library operator panel for messages and respond appropriately.
Monitoring Status Information L700 Tape Library The following sections describe how to perform these activities. Monitoring Status Information The user can monitor the library, CAP, and drive status information through the library status screen (see Figure 4-1--Operator Panel Display). The user can also monitor CAP magazine status and the cleaning cartridge usage count through operator panel menus.
Monitoring Status Information L700 Tape Library 1. Press the MENU button to display the Main Menu. 2. If necessary, press an arrow button until the cursor lines up with DRIVE INFO. 3. Press the SELECT button. A list of all the installed drives appears. 4. Use the arrow buttons until the cursor underscores the desired drive. 5. Press the SELECT button. The Drive Information Menu will appear (see Figure 46).
Entering Cartridges Through the CAP L700 Tape Library 4. Press the arrow buttons until the cursor highlights EXPORT CLEANING CARTRIDGE. 5. Press the SELECT button. The export screen appears, which lists all installed cleaning cartridges by domain (or cartridge type), VOLSER, and usage count. Note. If the usage count for a cleaning cartridge has exceeded its warning count, the export screen will display EXPIRED. The user must remove this cartridge from the library. 6.
Ejecting Cartridges Through the CAP L700 Tape Library Figure 4-16. Removing the CAP Magazine Note. The snap-on retention cartridge cover can be used to keep cartridges in place when carrying the magazine. Remove the clear cover from the back of the magazine by lifting the side edge. To protect the cartridges, place the slots on one edge of the cover into the grooves on the side of the magazine’s top panel and snap the other edge into place. 4.
Manually Cleaning a Drive L700 Tape Library 1. At the console, enter the VOLSERs of the cartridges that are required. The robot retrieves the cartridges and insert them into the CAP. 2. Enter the console command to open the CAP. This unlocks the CAP. 3. Press CAP A or CAP B button on the operator panel to open the CAP. 4. Remove or pull down the magazine and remove the cartridges and store them outside the tape library. 5. Repeat these steps until all the required cartridges have been removed. 6.
Reviewing FSC Logs L700 Tape Library 17. Remove the cleaning cartridge, and make a record of how many times it has been used. 18. Press the CAP button to close the CAP. Note. The Auto Clean feature is automatically enabled if even one cleaning cartridge is loaded into the reserved cell area and then the library is reset.
Running Diagnostic Tests L700 Tape Library Table 4-3. CTL700 Library Drive Diagnostic Tests Test Description Clean Drive This function is not a test. It moves a specified cleaning cartridge from the CAP to a tape drive and initiates drive cleaning. When cleaning is complete, it returns the cleaning cartridge to the CAP. This routine does not require the library to be offline. Mount This test mounts a diagnostic tape to the selected drive.
Running Diagnostic Tests L700 Tape Library Running a Get-Put Loop During a Get-Put loop, the hand loads and unloads a cartridge from a storage cell. This tests the functionality of the hand assembly. To run a Get-Put loop: 1. Place the library and tape drives offline. 2. Press the MENU button until the Main Menu displays. 3. Press the arrow buttons until the cursor highlights DIAGNOSTICS. 4. Press the SELECT button. The panel displays the Main Diagnostics Menu. 5.
Powering Off the Library L700 Tape Library 11. The user will be prompted to confirm that the library is wanted to be in Maintenance Mode (offline) before beginning the test (ARE YOU SURE?). Confirm this by pressing the SELECT button. The MENU button may be pressed to abort. 12. Wait until the test is complete; the screen will display TEST COMPLETE. 13. Press the RESET button to reset the library. Powering Off the Library To power off the library: 1.
Opening the Library Front Doors L700 Tape Library Antistatic wrist straps with clip-on ends are commercially available. Opening the Library Front Doors The front doors on the library must be opened to perform manual operations. Refer to Figure 6-2 as this procedure is performed. Figure 4-17. Opening the Access Doors 1. Make sure all jobs have ended and that the tape library is offline. 2. Open the tape library right front door by pulling on the left side of the door. 3.
Moving the Robot L700 Tape Library Read and observe these following caution before attempting to move any portion of the robot. Caution. Potential Equipment Damage: To prevent damaging the hand or Z carriage, check that the reach mechanism on the hand is fully retracted before moving any part of the robot. Push the gripper mechanism into the retracted position. If the tape library goes offline due to a power failure, the reach mechanism might be extended into a storage cell or drive.
Moving the Robot L700 Tape Library 2. Push on the back of the reach mechanism until the gripper is extended to its full position, as shown in Figure 6-3. Caution. Heated components: If the robot has been active, the solenoid and switch might be hot to the touch. Wait for the solenoid to cool before touching it. Figure 4-18. Extending the Gripper 3. Hold the solenoid on top of the reach mechanism with one hand and grasp the cartridge with the other.
Moving the Robot L700 Tape Library Figure 4-19. Removing the Cartridge from the Hand 4. Push the gripper mechanism back into the hand until the mechanism is fully retracted. Loading and Unloading Cartridges Manually When the library is offline, a cartridge can be loaded to a drive or unloaded from a drive after adequate precautions have been taken. The following pages provide manual load and unload procedures for 9840 drives. Note.
Moving the Robot L700 Tape Library 4. Locate the cartridge (see the section titled “Locating a Cartridge in the Storage Cells” in Chapter 5). 5. Insert the cartridge into the 9840 tape drive using the direction shown in Figure 65. Figure 4-20. Loading a Cartridge into the 9840 Tape Drive 6.
Moving the Robot L700 Tape Library 1. Make sure that the 9840 drive is not selected by the client. 2. Obtain the drive number from the server console and place the drive offline. 3. Open the tape library right front door by pulling on the left side of the door. 4. Open the library left front door by using a latch key to unlock both locks. See Figure 6-2. Turn the key counterclockwise to unlock the locks, then pull the door open. 5. Press the UNLOAD switch on the front panel of the drive.
A 9840 Troubleshooting and Recovery This section contains: Handling Errors or Indications A-1 Identifying Unrecoverable Tapes A-3 Forcing a Diagnostic Dump (Reset Drive) A-4 Removing a Stuck Tape Cartridge A-5 Operating a Drive Manually in a Tape Library A-6 Performing a Tape Boot or Tape Load A-6 Performing Processor Memory Dumps to Tape A-6 Handling Errors or Indications Save Fails Error Cause. A “Save Fails” error occurs when saving a new configuration.
9840 Troubleshooting and Recovery • • UnWr xxxx Indication An unused bit in the RAM or EEPROM has become bad. There might be a problem with the ASIA interface. 3. To isolate one of the two possibilities: a. Save the configuration again. Because the configuration is already apparently correct, re-saving the configuration generates and stores a new checksum. If an unused bit of the RAM has become bad, it is now included in the ASIA checksum and will not show up again as an error. b. IPL the tape drive. c.
9840 Troubleshooting and Recovery DumpAgain? Message Cause. Some data remains unwritten to tape. Cause. Loss of this data occurs if you press the Unload switch again. Before pressing Unload again, you must issue the following command sequence : In the SCSI environment: Recover Buffer Data. This allows the NonStop system to save the unwritten data. DumpAgain? Message Cause. The “DumpAgain?” message alternates with a “CHK xxxx” fault symptom code indication while the Service light flashes.
9840 Troubleshooting and Recovery Forcing a Diagnostic Dump (Reset Drive) Forcing a Diagnostic Dump (Reset Drive) This is a RESET operation. It works the same as an initial program load (IPL), but also forces a diagnostic dump of the present state of the machine. A forced diagnostic dump is usually done in response to an Engineering request to identify drive status at any time during drive operation. Forcing a diagnostic dump resets the drive and writes the dump to the EEPROM.
9840 Troubleshooting and Recovery Removing a Stuck Tape Cartridge Use the guidelines in Appendix A of this manual to FTP dump file to destination. Removing a Stuck Tape Cartridge When you press the Unload switch, or when the unload function is electronically triggered, and the cartridge fails to eject, you must manually remove the tape cartridge. Caution. In the procedure below, do not turn the screw driver counter-clockwise, as it may cause damage to the gears. 1.
9840 Troubleshooting and Recovery Operating a Drive Manually in a Tape Library Operating a Drive Manually in a Tape Library When a tape library is down, you might have to operate the tape drive manually from inside the library. Press Unload on the drive operator panel to ensure the drive is not stuck in an intermediate position. Performing a Tape Boot or Tape Load A tape boot/load should only be performed at the advice of service providers. Caution.
B 9840 Menu System This section contains: Using the Menu System B-1 Explanation of the Menu Trees B-3 Tape Bar-Chart Explanation B-17 Examples of Menu Operations B-18 Using the Menu System Menu Structure Overview Figure B-1 and Figure B-2 are an overview of the 9840 menu system and show the content of the menus. Main Menus are shown in bold and sub-menus are listed below each Main Menu. Note. When the drive is online, the menus in Figure B-1 are available.
Examples of Menu Operations, Reference 9840 Menu System Figure B-2. Offline Menu Structure Examples of Menu Operations, Reference If you are unfamiliar with the functions of the operator panel and menus, go to the section titled “Examples of Menu Operations” in this appendix. There the user will find sample procedures that can be experimented with.
Instructions for Menu Operations 9840 Menu System Instructions for Menu Operations The next few subsections provides instructions for the menu operations. Each subsection has its own subject: • • • One section deals with how to View SCSI Configurations. The second section deals with how to Change SCSI Configurations. The final section does Drive Operations. The subsections show all operations sequentially. All the necessary preceding instructions must be followed. Full Spelling Vs.
Explanation of the Menu Trees 9840 Menu System and Select. The boxes show the menus and selected displays. The menu trees legend is illustrated in Figure B-3. Figure B-3. Menu Tree Legend For example, in the View SCSI Configuration menu tree (Figure B-5) this sequence is followed: 1. Press Menu to view the Online/Offline Menu. 2. Press: a. Select--to change the status to Online (only if the drive is offline) b. Menu--to go to the View Configuration Menu 3. Press Select to view SCSI configurations. 4.
View SCSI Configuration Status 9840 Menu System View SCSI Configuration Status Figure B-4.
View SCSI Configuration Status 9840 Menu System Online/Offline Main Menu Selections: “Online” “Offline” Default is set to online. For viewing the configuration, the drive must be online. 1. If applicable, press Menu to access. 2. If Online is not displayed, press Select to toggle to Online. View Configuration Main Menu Selections: “View CFG?” (View Configuration?) To bypass this menu and view only the software release level, press Menu twice. Otherwise follow the instructions. 1.
View SCSI Configuration Status 9840 Menu System zzz = the integration number c = channel type (s=scsi, e=escon, f=fibre) 1. If applicable, press Menu once to display the software level. 2. Press Menu again to go to the Exit Menu. Main Exit Menu Selections: “Exit Menu?” This menu gives you the opportunity to repeat the operations. 1. If applicable, press Menu to access. 2. To repeat the operation, press Menu: this takes you to the beginning. 3. To exit the operation, press Select.
SCSI Configuration Menu 9840 Menu System SCSI Configuration Menu Figure B-5. SCSI Configuration Menu Online/Offline Main Menu Selections: “Online” “Offline” Defaults go to online.
SCSI Configuration Menu 9840 Menu System “OffLn Pend” and OnLn Pend” may display while waiting for a system response of diagnostics completion: 1. If applicable, press Menu to access. 2. To go online and exit operations: a. Press Select to toggle to Online. b. Press Menu repeatedly until “Exit Menu?” displays. c. Press Select to exit. 3. To change configuration or perform special operations: a. Press Select to toggle to Offline. b. Press Menu to exit to next menu.
SCSI Configuration Menu 9840 Menu System DSE Mode Sub-Menu In Configuration Main Menu Selections: “Full DSE Y” (Full Data Security Erase Yes) “Full DSE N” (Full Data Security Erase No) Defaults to last saved selection. Full DSE Yes allows full Data Security Erase of all tracks; it consumes much time. Full DSE No writes information on the media that notifies the drive that no valid data exists beyond this point; it is quicker. 1. If applicable, press Menu to access. 2.
SCSI Configuration Menu 9840 Menu System SCSI Bus Speed Sub-Menu In Configuration Main Menu Selections: “SCSI Ultra” (fastest) “SCSI Fast” “SCSI Slow” (slowest) Defaults to last saved selection. Selects ultra, fast or slow channel transmission speed for drive, to match drive with host capabilities: 1. If applicable, press Menu to access. 2. Press Select until the desired option displays. 3. Press Menu to exit to next sub-menu.
SCSI Configuration Menu 9840 Menu System Language Selection in Configuration Main Menu Selections: “Language?” (What language does the user want to select?) Selects one of several operator display languages: English, Espanioles, Francais, Italiano, or Deutcher. 1. If applicable, press Menu to access. 2. Press Select until the desired option displays. 3. Press Menu to exit to the next sub-menu.
SCSI Configuration Menu 9840 Menu System 4. Press Menu to advance to Z nibble: Z will flash. 5. Press Select to increment Z nibble to the desired value. 6. Press Menu to observe the whole address. 7. If okay, press Menu again to exit to the next sub-menu. 8. If it is not okay, press Select to repeat the process.
Drive Operations Menu 9840 Menu System 2. To return to the Online/Offline Main Menu to return drive to online and exit: a. Press Menu. b. Return to the Online/Offline Menu at the beginning of this table. 3. To exit the menu system without returning the drive to online, press Select. Drive Operations Menu Figure B-6.
Drive Operations Menu 9840 Menu System Online/Offline Main Menu Selections: “Online” “Offline” Defaults to Online. “OffLn Pend”, “OnLn Pend” may display while waiting for system response or diagnostics completion. 1. If applicable, press Menu to access. 2. To go online and exit operations: a. Press Select to toggle to Online. b. Press Menu repeatedly until “Exit Menu?” shows. c. Press Select to exit. 3. To change configuration or to do special operations: a. Press Select to toggle to Offline.
Drive Operations Menu 9840 Menu System Dump Tape Sub-Menu In Drive Main Menu Selections: “MakeDumpTp” (Make Dump Tape) Displays: “DmpCrFailx” (Dump Create Fail Number x) This selection copies the firmware from the drive to tape. This tape may be used to update other drives using the Code Update Sub-Menu. 1. If applicable, press Menu once to access, or twice to bypass. If not bypassing: Press Select to activate: if a tape is present in the drive it will be ejected. 2.
Tape Bar-Chart Explanation 9840 Menu System a. Press Select. b. Press Menu repeatedly until “Exit Menu?” is displayed. Main Exit Main Menu Selections: “Exit Menu?” This menu gives the user the opportunity to return the drive to online and exit the menu system. 1. If applicable, press Menu to access. 2. To return to the Online/Offline Main Menu to return drive to online and exit: a. Press Menu. b. Return to the online/offline menu at the beginning of this table. 3.
Examples of Menu Operations 9840 Menu System Figure B-7. Tape Bar Chart The write bar is in the shaded area. It has a matrixed pattern: only every other dot is lighted. It shows the tape is 50% written. The read bar is inside the write bar in the unshaded area to the left. The bar shows up as an unlit single row lined with a solid-lighted row on each side. It shows that the tape is 24% read.
How to View Drive Configuration of Software Level 9840 Menu System 2. If the user is in the Online/Offline menu and the unit is online, press the Select switch once to change to Offline. 3. Press the Menu switch to go to the next menu subject, which is Configuration Menu Processing. Once in the menu system, the user can follow the display prompts, or follow the instructions in the “SCSI Configuration Menu” section. How to View Drive Configuration of Software Level 1.
How to Save, Abort, or Repeat Configuration Changes 9840 Menu System How to Save, Abort, or Repeat Configuration Changes Note. The “saving” option is available only when exiting from the Configuration Main Menu if any configuration menu item was changed. If the configuration wasn’t changed, the saving option is bypassed. After the user has made changes in the configuration selections: 1. Press the Menu switch repeatedly until the configuration save menu is reached. The display will show “Save CFG?” 2.
Example of Menu Selection: SCSI Bus Speed Mode 9840 Menu System c. To return to the menu system, press Menu. 1. Press Select to toggle drive online/offline status. 2. Press Menu repeatedly until “Exit Menu?” is displayed, then press Select to exit. 2. To exit menu mode altogether without changing drive online/offline status, press Select. 3. If the user exited, observe the display.
Example of Menu Selection: Enable/Disable Compression 9840 Menu System 8. If exiting, press Menu as necessary to reach the Main Exit Menu: “Exit Menu?” will be displayed. 9. Press Menu to return to the Online/Offline Menu: “Offline” will be displayed. 10. Press Select to toggle from Offline to Online. 11. Press Menu to exit to the menu system. Example of Menu Selection: Enable/Disable Compression 1. Enter the Menu system and take the drive offline. 2.
C Installing and Configuring the Tape Drive for the NonStop NS-Series Server This section contains: Overview C-1 Installation C-3 Configuration C-8 Overview A Fibre Channel to SCSI router must be used to connect the 9840 tape drive to the Fibre Channel ServerNet Adapter (FCSA) on the HP NonStop NS-series server. Figure C-1 shows how the 9840 tape drive is connected to the server by using the router. Note.
Installing and Configuring the Tape Drive for the NonStop NS-Series Server Overview Figure C-1. Hardware Configuration 9840 Tape Drive SCSI Cable Fibre Channel to SCSI Router FCSA Fiber Cable NonStop NS-Series Server For more information on the router, refer to the M8201 Fibre Channel to SCSI Router Installation and User’s Guide.
Installing and Configuring the Tape Drive for the NonStop NS-Series Server Installation Installation 1. Connect the small end of the SCSI cable to the Fibre Channel to SCSI router on port 0. For the port location, see Figure C-4 on page C-4. Table C-1.
Installing and Configuring the Tape Drive for the NonStop NS-Series Server Installation 3. Connect one end of the fiber cable to the small form-factor pluggable (SFP) on the unit. See Figure C-4 for the location. 4. Attach the power cord to the Fibre Channel to SCSI router’s AC power receptacle (see Figure C-4 for location), and then plug the other end into an AC power outlet. Note. The router does not have protection against lightning surges.
Installing and Configuring the Tape Drive for the NonStop NS-Series Server Installation 5. Connect the larger end of the SCSI cable to SCSI port 1 on the rear panel of the 9840 tape drive. See Figure C-6 on page C-6 for the location. Figure C-5. Front View of the Tape Drive Note. Tape drives are preconfigured to SCSI ID 5.
Installing and Configuring the Tape Drive for the NonStop NS-Series Server Installation Figure C-6. Rear View of the Tape Drive Port 2 AC Power Receptacle Port 1 Power Switch 6. Tighten the screws by hand to secure the cable to the unit. Do not use a screwdriver. 7. Connect the supplied differential terminator to SCSI port 2. See Figure C-6 for the location. 8. Tighten the screws by hand to secure the terminator to the tape drive. Do not use a screwdriver. 9.
Installing and Configuring the Tape Drive for the NonStop NS-Series Server Installation 10. Connect the other end of the fiber cable to the Fibre Channel ServerNet adapter (FCSA) on the NonStop NS-series server. See Figure C-7 for the location of the FCSA. Figure C-7.
Installing and Configuring the Tape Drive for the NonStop NS-Series Server Configuration The fiber cable is a multimode/short wave fiber optic cable. This cable is normally an orange color. Table C-2. Fiber Cables Connector Fiber Cable Fiber Cable Distance LC - LC 50/125 µm 2-300 meters (6.56-984.25 feet) LC - LC 62.5/125 µm 3-150 meters (9.84-492.13 feet) 11. Power on the 9840 tape drive. See Figure C-6 for the power switch location. Then wait for it to perform its power-on-self-test (POST). 12.
Installing and Configuring the Tape Drive for the NonStop NS-Series Server Configuration Note. WWN stands for World Wide Name. Note. WWP stands for World Wide Port. 2. To start the tape drive on the server, issue this command in SCF: SCF> START TAPE $tape Example: SCF> START TAPE $TAPE1 For complete details about the ADD and START commands, including command syntax, see the SCF Reference Manual for the Storage Subsystem.
Installing and Configuring the Tape Drive for the NonStop NS-Series Server 9840 Tape Drive Operations Guide— 429596-002 C -10 Configuration
Safety and Compliance This sections contains three types of required safety and compliance statements: • • • Regulatory compliance Waste Electrical and Electronic Equipment (WEEE) Safety Regulatory Compliance Statements The following regulatory compliance statements apply to the products documented by this manual. FCC Compliance This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
Regulatory Compliance Statements Safety and Compliance Korea MIC Compliance Taiwan (BSMI) Compliance Japan (VCCI) Compliance This is a Class A product based on the standard or the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may occur, in which case the user may be required to take corrective actions.
Regulatory Compliance Statements Safety and Compliance European Union Notice Products with the CE Marking comply with both the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community.
SAFETY CAUTION Safety and Compliance SAFETY CAUTION The following icon or caution statements may be placed on equipment to indicate the presence of potentially hazardous conditions: DUAL POWER CORDS CAUTION: “THIS UNIT HAS MORE THAN ONE POWER SUPPLY CORD. DISCONNECT ALL POWER SUPPLY CORDS TO COMPLETELY REMOVE POWER FROM THIS UNIT." "ATTENTION: CET APPAREIL COMPORTE PLUS D'UN CORDON D'ALIMENTATION. DÉBRANCHER TOUS LES CORDONS D'ALIMENTATION AFIN DE COUPER COMPLÈTEMENT L'ALIMENTATION DE CET ÉQUIPEMENT".
Waste Electrical and Electronic Equipment (WEEE) Safety and Compliance HIGH LEAKAGE CURRENT To reduce the risk of electric shock due to high leakage currents, a reliable grounded (earthed) connection should be checked before servicing the power distribution unit (PDU).
Important Safety Information Safety and Compliance 9840 Tape Drive Operations Guide— 429596-002 Statements -6
Index A A Corporate ID message 2-11 Activity LED 2-5 alternates A-3 ASIA DIAG message 2-7 B Backing up disk files to tape 3-14 BACKUP 3-12 BACKUP using multiple tape cartridges 3-15 Bank n Bad message 2-7 BLOCKSIZE 3-13 Boot Fail message 2-7 BT Monitor message 2-7 C cartridge tapes identifying unrecoverable A-3 CC DIAG message 2-7 CHK (FSC) message 2-8 Clean 2-5 Clean LED 2-5 Cleaning the tape path 3-8 Cleaning (*Cleaning*) message 2-8 Cnhndnsn message 2-7 CodCrFail1 message 2-8 CodCrFail2 message 2-8 Cod
M Index Labeling new tapes 3-12 LED 2-5 activity 2-5 power 2-5 service 2-5 Load CC message 2-10 Load ESCON message 2-10 Load SCSI message 2-10 Load (FSC) message 2-10 Loading a tape cartridge 3-9 Loading message 2-10 Locating message 2-10 M Managing uncataloged tapes 3-12 MEDIACOM utility 3-12 Memory Err message 2-10 Menu system B-1 N NOUNLOAD 3-13 NT Ready F message 2-10 NT Ready U message 2-10 O Offline 3-4 Online 3-4 Online message 2-10 Operating a tape drive manually in a tape library A-6 Operator
T Index Menu 2-4 Select 2-4 Unload 2-3 Write-protecting a tape cartridge 3-9 Writing a diagnostic dump tape to file A-4 Writing message 2-11 T Special Characters Tape cartridge loading 3-9 reclaiming 3-10 reformatting 3-10 removing stuck cartridge A-5 unloading 3-10 using multiple cartridges with BACKUP and RESTORE 3-14 viewing contents of 3-13 write-protecting 3-9 Tape libraries using with BACKUP and RESTORE 3-14 Tape library operating tape drive manually A-6 Tape load, performing A-6 Trapped message
Special Characters Index 9840 Tape Drive Operations Guide— 429596-002 Index -4