HP t630 Thin Client - Troubleshooting Guide

E System BIOS
Updating or restoring a BIOS
HP Device Manager
HP Device Manager can be used to update the BIOS of a thin client. Customers can use a pre-built BIOS add-on
or can use the standard BIOS upgrade package along with an HP Device Manager File and Registry template.
For more information on HP Device Manager File and Registry templates, review the HP Device Manager User
Guide found at www.hp.com/go/hpdm.
Windows BIOS Flashing
You can use the BIOS Flash Update SoftPaq to restore or upgrade the system BIOS. Several methods for
changing the BIOS rmware stored on your computer are available.
The BIOS executable is a utility designed to ash the System BIOS within a Microsoft Windows environment.
To display the available options for this utility, launch the executable le under the Microsoft Windows
environment.
You can run the BIOS executable with or without the USB storage device. If the system does not have a USB
storage device installed, the BIOS update will perform under the Microsoft Windows environment and
followed by system reboot.
Linux BIOS Flashing
All BIOS ashing under ThinPro 6.x and later utilizes tool-less BIOS updates, in which the BIOS updates itself.
Use the following comments to ash a Linux BIOS:
●
hptc-bios-flash ImageName
Prepares the system to update the BIOS during the next restart. This command automatically copies the
les into the correct location and prompts you to restart the thin client. This command requires that the
tool-less update option in the BIOS settings is set to Auto. You can use hpt-bios-cfg to set the tool-
less update option in the BIOS.
●
hptc-bios-flash –h
Displays a list of options.
BitLocker Drive Encryption / BIOS Measurements
If you have Windows BitLocker Drive Encryption (BDE) enabled on your system, we recommend that you
temporarily suspend BDE before updating the BIOS. You should also obtain your BDE recovery password or
recovery PIN before suspending BDE. After you ash the BIOS, you can resume BDE.
To make a change to BDE, select Start > Control Panel > BitLocker Drive Encryption, click Suspend
Protection or Resume Protection and then click Yes.
As a general rule, updating the BIOS will modify measurement values stored in the Platform Conguration
Registers (PCRs) of the system's security module. Temporarily disable technologies that use these PCR values
to ascertain platform health (BDE is one such example) prior to ashing the BIOS. Once you update the BIOS,
re-enable the functions and restart the system so that you can take new measurements.
BootBlock Emergency Recovery Mode
Updating or restoring a BIOS 45