Product Warranty

ManualsBrandsHP ManualsComputer AccessoriesA0X35AA#ABA x4000 Wireless Mouse A0X35AA

HP Worldwide Limited Warranty and Technical

Support

HP Hardware Limited Warranty

Limited Warranty Period

This HP Hardware Limited Warranty gives you, the customer, express limited warranty rights from HP, the

manufacturer, for the duration specified on the product description page. Please refer to the HP website for an

extensive description of your limited warranty entitlements. HP may offer 90 days of Complimentary Limited

Technical Support by phone without a fee. Thereafter, there may be an additional service fee for HP phone

support while other support methods—including chat, HP Support website, or by contacting your HP reseller or

HP authorized service provider—are available without charge during the whole duration of this HP Limited

Warranty. Please see the product description page for applicable products.

General Terms

This HP Limited Warranty gives you, the end-user customer, express limited warranty rights from HP, the

manufacturer. Refer to the HP website for an extensive description of your limited warranty entitlements. To the

extent that you have a separate written agreement with HP, you also may have other legal rights that this HP

Limited Warranty does not exclude, limit, or suspend. Refer to “Country-Specific Terms,” if applicable, at the

back of this warranty for more information regarding your rights.

This HP Limited Warranty applies only to HP-branded and Compaq-branded hardware products, including

without limitation, HP printing supplies (collectively referred to in this HP Limited Warranty as "HP Hardware

Products") sold by or leased from Hewlett-Packard Company, its worldwide subsidiaries (collectively referred

to in this HP Limited Warranty as "HP"), affiliates, authorized resellers, authorized distributors, or country

distributors with this HP Limited Warranty. The term "HP Hardware Product" is limited to the hardware

components and required firmware. The term "HP Hardware Product" DOES NOT include software

applications or programs, non-HP products, or non-HP branded peripherals. To the extent permitted by local

law, all non-HP products or non-HP branded peripherals external to the HP Hardware Product—such as

external storage subsystems, displays, printers, and other peripherals—are provided "AS IS" and are not

covered by this HP Limited Warranty. However, non-HP manufacturers and suppliers or publishers may

provide their own warranties directly to you. An HP branded peripheral or other HP branded product not

covered by this HP Limited Warranty also may be covered by the HP Limited Warranty for that particular HP-

Summary of content (15 pages)

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HP Worldwide Limited Warranty and Technical Support HP Hardware Limited Warranty Limited Warranty Period This HP Hardware Limited Warranty gives you, the customer, express limited warranty rights from HP, the manufacturer, for the duration specified on the product description page. Please refer to the HP website for an extensive description of your limited warranty entitlements. HP may offer 90 days of Complimentary Limited Technical Support by phone without a fee.
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branded peripheral or product. Consult your HP Limited Warranty for that product to determine your rights and obligations. To the extent permitted by local law, HP guarantees that it will repair, replace, or refund, at HP's option, an HP Hardware Product that manifests a defect in materials or workmanship during the Limited Warranty Period, if you, the end-user customer, provides HP with notice of a defect in your HP Hardware Product during the Limited Warranty Period.
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FOR CONSUMER TRANSACTIONS, INCLUDING BUT NOT LIMITED TO, THE EUROPEAN UNION, AUSTRALIA, AND NEW ZEALAND, THE LIMITED WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY BUT ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS HP HARDWARE PRODUCT TO YOU.
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All component parts or hardware products removed under this HP Limited Warranty become the property of HP unless otherwise stipulated by applicable local law.
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Any HP Hardware Product found to be overclocked after delivery from HP will be excluded from the terms of this Limited Warranty other than damaged or defective components where the damage or defect is found to be unrelated to the overclocking. HP is not responsible for any interoperability or compatibility issues that may arise when 1. products, software, or options not supported by HP are used; 2. configurations not supported by HP are used; or 3.
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operate for the duration of the Limited Warranty Period for the battery as specified above or in the event that the battery cycle life exceeds the battery rated cycle count, whichever comes first, unless otherwise specified in this HP Limited Warranty. To determine whether your battery has had a warranted failure, you may be required to run an HP diagnostic test.
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THE HP HARDWARE PRODUCT TO PERFORM, INCLUDING ANY LOST PROFITS OR SAVINGS, OR LOSS OF USE, LOST DATA OR SOFTWARE, OR ANY COSTS OF RECOVERING PROGRAMMING OR REPRODUCING ANY PROGRAM OR DATA STORED ON THE PRODUCT, OR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. HP IS NOT LIABLE FOR ANY CLAIM MADE BY A THIRD PARTY OR MADE BY YOU FOR A THIRD PARTY. HP IS NOT LIABLE FOR ANY DAMAGES THAT MAY ARISE AS A RESULT OF HP COMPLYING WITH ITS OBLIGATIONS UNDER LOCAL LAW.
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other custom installation or removal of a display. If HP determines that a Digital Signage Display issue cannot be resolved remotely, HP will ship a replacement product directly to the customer. HP will incur all shipping and insurance costs by providing courier assistance to package and return unit safely to HP. Failure to return the defective unit may result in HP billing the customer for the replacement product.
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Cooperate with HP in attempting to resolve the problem using online chat, email, or telephone. This may involve performing routine diagnostic procedures, installing additional software updates or patches, removing third-party options, and/or substituting options. HP recommends that you make periodic backup copies of your files, data, or programs stored on your hard drive or other storage devices as a precaution against possible failures, alteration, or loss.
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You are required to cooperate with HP or an HP authorized service provider in attempting to resolve the problem by chat, email, or telephone. This may involve performing routine diagnostic procedures, installing software updates or patches, removing third-party options and/or substituting options. If assistance is required, you can contact HP technical support, and a technician will help you using online chat, email, or telephone.
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transportation of the HP Hardware Product to and from the service location. You are responsible for insuring any HP Hardware Product shipped or returned to an HP authorized service location, and you assume risk of loss during shipping. Mail-In Warranty Service To the extent permitted by local law, this HP Limited Warranty may include a mail-in warranty service. Under the terms of mail-in service, you will be required to ship your HP Hardware Product to an HP authorized service location for warranty repair.
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the telephone numbers and, in some cases, maps of the nearest HP service location or HP authorized service provider, refer to the HP website at http://welcome.hp.com/country/us/en/wwcontact.html.
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Included Software HP's only obligations with respect to software distributed by HP under the HP brand name or included with an HP Hardware Product are set forth in the applicable end-user license or program license agreement provided with that software.
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help, documentation, or other application support statement included with your HP Hardware Product. Back to top How to Check Warranty and Support Entitlement You can check your warranty entitlement by entering your product model number and serial number at http://www.hp.com/go/warrantycheck HP Care Pack services registration can be checked at Care Pack Central athttp://www.hp.
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