Leaflet

Warranty
WarrantyWarranty
Warranty HP warrants only that the Software media will be free of physical defects for a period of ninety (90) days
from delivery.
EXCLUSIVE REMEDY. The entire liability of HP and its suppliers and your exclusive remedy for Software
that does not conform to this Limited Warranty shall be the repair or replacement of the defective media.
This warranty and remedy are subject to your returning the defective media during the warranty period to
HP in the country in which you obtained the Software.
Software Support Services
Software Support ServicesSoftware Support Services
Software Support Services
Included
IncludedIncluded
Included
with the Product
with the Productwith the Product
with the Product
Includes one year standard business hours, standard business days support (software technical support
and software product and documentation updates).
Software Product Services
Software Product ServicesSoftware Product Services
Software Product Services One year of HP Software Support standard business hours/standard business days (includes software
technical support and software product and documentation updates). With the HAFM product update,
A7490A, telephone support and software product and documentation updates are available for
purchase from HP Services, but are not included with the product.
Additional information about HP Care Pack Service features and benefits is available at
http://www.hp.com/hps/carepack/services/
Hardware Product
Hardware ProductHardware Product
Hardware Product
Services
ServicesServices
Services
Installation services
On-site maintenance (includes warranty support)
Response time upgrades during the warranty period
Post-warranty coverage
RAID setup and performance consulting via statement of work
For additional hardware installation and maintenance information, please refer to the URL's listed below:
http://h18005.www1.hp.com/services/carepaq/us/install/
http://h18005.www1.hp.com/services/carepaq/us/hardware/
HP Care Pack Service and
HP Care Pack Service andHP Care Pack Service and
HP Care Pack Service and
Warranty Upgrade
Warranty UpgradeWarranty Upgrade
Warranty Upgrade
Options
OptionsOptions
Options
Service offerings include a full range of Customer HP Care Pack services for both hardware and software
services:
Response - Upgrade on-site response from next business day to same day 4-hours
Coverage - Extend hours of coverage from 5 days x 13 hours to 7 days x 24 hours
Duration - Select duration of coverage for a period of 1, or 3 years
NOTE:
NOTE:NOTE:
NOTE: Certain restrictions and exclusions apply. Consult the HP Customer Support Center for details.
HP Care Pack Information
HP Care Pack InformationHP Care Pack Information
HP Care Pack Information HP Care Pack is defined as an upgrade to the product warranty attribute, available for a specific
duration and hours of coverage.
HP Care Pack is not available for less than the product's warranty duration.
HP Care Pack is available for sale anytime during the warranty period for most products, but the
commencement date will be the same as the Warranty Start Date (delivery date to end user
customer). Proof of purchase may be required.
HP Care Pack services are prepaid.
For additional HP Care Pack (hardware & software) information, as well as orderable part numbers,
please refer to the URL listed below:
http://h18005.www1.hp.com/services/carepaq/index.html
QuickSpecs
HP StorageWorks High Availability Fabric Manager
HP StorageWorks High Availability Fabric ManagerHP StorageWorks High Availability Fabric Manager
HP StorageWorks High Availability Fabric Manager
(HAFM) Appliance
(HAFM) Appliance(HAFM) Appliance
(HAFM) Appliance
Service and Support Care Pack and Warranty Information
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