HP LaserJet Pro MFP M521 - User Guide
Table Of Contents
- Product introduction
- Paper trays
- Parts, supplies, and accessories
- Print
- Supported print drivers (Windows)
- Change print-job settings (Windows)
- Change print-job settings (Mac OS X)
- Print tasks (Windows)
- Use a printing shortcut (Windows)
- Create printing shortcuts (Windows)
- Automatically print on both sides (Windows)
- Manually print on both sides (Windows)
- Print multiple pages per sheet (Windows)
- Select the page orientation (Windows)
- Select the paper type (Windows)
- Print the first or last page on different paper (Windows)
- Scale a document to fit page size (Windows)
- Create a booklet (Windows)
- Select the paper size (Windows)
- Select a custom paper size (Windows)
- Print watermarks (Windows)
- Cancel a print job (Windows)
- Print tasks (Mac OS X)
- Use a printing preset (Mac OS X)
- Create a printing preset (Mac OS X)
- Automatically print on both sides (Mac OS X)
- Manually print on both sides (Mac OS X)
- Print multiple pages per sheet (Mac OS X)
- Select the page orientation (Mac OS X)
- Select the paper type (Mac OS X)
- Print a cover page (Mac OS X)
- Scale a document to fit page size (Mac OS X)
- Create a booklet (Mac OS X)
- Select the paper size (Mac OS X)
- Select a custom paper size (Mac OS X)
- Print watermarks (Mac OS X)
- Cancel a print job (Mac OS X)
- Create archival-quality prints
- Use HP ePrint
- Use AirPrint
- Use walk-up USB printing
- Copy
- Set new default copy settings
- Restore copy default settings
- Make a single copy
- Make multiple copies
- Copy a multiple-page original
- Copy identification cards
- Collate a copy job
- Copy on both sides (duplex)
- Reduce or enlarge a copy
- Optimize copy quality
- Adjust the lightness or darkness for copies
- Copy in draft mode
- Set the paper size and type for copying on special paper
- Scan
- Fax
- Set up the product for fax
- Use the phone book
- Configure send fax settings
- Configure receive fax settings
- Set fax polling
- Use fax
- Supported fax programs
- Cancel a fax
- Delete faxes from memory
- Use fax on a DSL, PBX, or ISDN system
- Use fax on a VoIP service
- Fax memory contents are retained when there is a loss of power
- Security issues when connecting internal networks to public phone lines
- Fax from the flatbed scanner
- Fax from the document feeder
- Use speed dials and group-dial entries
- Send a fax from the software (Windows)
- Send a fax by dialing from a telephone connected to the fax line
- Send a fax with confirmation
- Schedule a fax to be sent later
- Send a fax combining an electronic and paper document
- Use access codes, credit cards, or calling cards
- Print a fax
- Receive faxes when fax tones are audible on the phone line
- Manage and maintain
- Use the HP Reconfiguration Utility to change the product connection (Windows)
- Set up HP Wireless Direct Printing
- Use HP Web Services applications
- Configure IP network settings
- HP Device Toolbox (Windows)
- HP Utility for Mac OS X
- Use HP Web Jetadmin software
- Economy settings
- Product security features
- Upgrade the firmware
- Solve problems
- Solve problems checklist
- Step 1: Make sure that the product is set up correctly
- Step 2: Check the cabling or wireless connection
- Step 3: Check the control panel for error messages
- Step 4: Check the paper
- Step 5: Check the software
- Step 6: Test print functionality
- Step 7: Test copy functionality
- Step 8: Test the fax functionality
- Step 9: Check the toner cartridge
- Step 10: Try sending a print job from a computer
- Step 11: Verify that the product is on the network
- Restore the factory-set defaults
- Control panel help system
- Paper feeds incorrectly or becomes jammed
- Clear jams
- Improve print quality
- Improve copy quality
- Improve scan quality
- Improve fax quality
- The product does not print or it prints slowly
- Solve walk-up USB printing problems
- Solve fax problems
- Checklist for solving fax problems
- Perform a fax diagnostic test
- Fax trace report
- Fax error report printing
- Set the fax-error-correction mode
- Change the fax speed
- Solve problems sending faxes
- An error message displays on the control panel
- The control panel displays a Ready message with no attempt to send the fax
- The control panel displays the message "Storing page 1" and does not progress beyond that message
- Faxes can be received, but not sent
- Product is password protected
- Unable to use fax functions from the control panel
- Unable to use speed dials
- Unable to use group dials
- Receive a recorded error message from the phone company when trying to send a fax
- Unable to send a fax when a phone is connected to the product
- Solve problems receiving faxes
- Solve general fax problems
- Solve USB connection problems
- Solve wired network problems
- Poor physical connection
- The computer is using the incorrect IP address for the product
- The computer is unable to communicate with the product
- The product is using incorrect link and duplex settings for the network
- New software programs might be causing compatibility problems
- The computer or workstation might be set up incorrectly
- The product is disabled, or other network settings are incorrect
- Solve wireless network problems
- Wireless connectivity checklist
- The product does not print after the wireless configuration completes
- The product does not print, and the computer has a third-party firewall installed
- The wireless connection does not work after moving the wireless router or product
- Cannot connect more computers to the wireless product
- The wireless product loses communication when connected to a VPN
- The network does not appear in the wireless networks list
- The wireless network is not functioning
- Perform a wireless network diagnostic test
- Reduce interference on a wireless network
- Solve product software problems with Windows
- Solve product software problems with Mac OS X
- The print driver is not listed in the Print & Fax or Print & Scan list
- The product name does not appear in the product list in the Print & Fax or Print & Scan list
- The print driver does not automatically set up the selected product in the Print & Fax or Print & Sc ...
- A print job was not sent to the product that you wanted
- When connected with a USB cable, the product does not appear in the Print & Fax or Print & Scan list ...
- You are using a generic print driver when using a USB connection
- Remove software (Windows)
- Remove software (Mac OS X)
- Solve scan to email problems
- Solve scan to network folder problems
- Solve problems checklist
- Index
Jam locations ........................................................................................................ 165
Clear jams in the document feeder .......................................................................... 166
Clear jams in the output area ................................................................................. 168
Clear jams in Tray 1 .............................................................................................. 170
Clear jams in Tray 2 or optional Tray 3 ................................................................... 173
Clear jams in the fuser ........................................................................................... 177
Clear jams in the duplexer ..................................................................................... 179
Improve print quality ............................................................................................................. 181
Print from a different software program .................................................................... 181
Set the paper-type setting for the print job ................................................................ 181
Check the paper-type setting (Windows) ................................................... 181
Check the paper-type setting (Mac OS X) .................................................. 182
Check the toner-cartridge status .............................................................................. 182
Print a cleaning page ............................................................................................ 182
Visually inspect the toner cartridge .......................................................................... 183
Check the paper and printing environment ............................................................... 183
Use paper that meets HP specifications ..................................................... 183
Check the product environment ................................................................ 183
Check the EconoMode settings ............................................................................... 184
Try a different print driver ....................................................................................... 184
Improve copy quality ............................................................................................................ 186
Check the scanner glass for dirt and smudges ........................................................... 186
Check the paper settings ........................................................................................ 187
Optimize for text or pictures ................................................................................... 187
Edge-to-edge copying ............................................................................................ 188
Clean the pickup rollers and separation pad in the document feeder ........................... 188
Improve scan quality ............................................................................................................ 190
Check the scanner glass for dirt and smudges ........................................................... 190
Clean the pickup rollers and separation pad in the document feeder ........................... 191
Improve fax quality .............................................................................................................. 193
Check the scanner glass for dirt and smudges ........................................................... 193
Check the send-fax resolution setting ....................................................................... 194
Check the error correction setting ............................................................................ 195
Send to a different fax machine .............................................................................. 195
Clean the pickup rollers and separation pad in the document feeder ........................... 195
Check the fit-to-page setting .................................................................................... 196
Check the sender's fax machine .............................................................................. 196
The product does not print or it prints slowly ............................................................................ 197
The product does not print ...................................................................................... 197
The product prints slowly ........................................................................................ 198
Solve walk-up USB printing problems ...................................................................................... 199
ENWW ix