Installation Manual

Press [Return] or wait 10 seconds to attempt to load the router’s operating

code.

Note If a qualified support person is available to operate the selftest monitor,

press [s] to enter the selftest monitor. Otherwise, do as described above

to attempt to load the operating code.

In all cases of displayed ERROR messages, take additional action as

indicated below:

If the operating code is successfully loaded, you can continue

normal router operation. However, you should record the initial

failure information and call for service from your HP dealer or

service provider. It may be necessary to download new operating

code to your router. For more information, refer to ‘‘Recoverable

Self-Test Failures’’, below.

If the operating code does not successfully load, record the failure

information and call for service from your HP dealer or service

provider. It may be necessary to replace your router.

Recoverable Self-Test Failures

The following two error messages indicate a problem in the router’s

FLASH memory that may be corrected by cycling the power. If, after the

power is cycled, the problem persists, then it may be corrected by down-

loading new operating code. In this case, contact your HP dealer or

service provider.

ERROR: Erasure ERROR, block #

ERROR: Programming ERROR, block #

The following three error messages indicate a problem in the router’s

FLASH memory that may be corrected by downloading new operating

code. For further assistance, contact your Hewlett-Packard repre-

sentative.

ERROR: Incorrect CRC in FLASH

ERROR: Invalid size field in FLASH

ERROR: Illegal FLASH ID, byte #, got XXXX,

expected YYYY

Troubleshooting

Interpreting ERROR Messages on the HP AdvanceStack Router 200 Series

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