Troubleshooting Guide
   www.hp.com 2–3
    
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Âć. ðŕçäĺëŕ „Ďîěîůíč ńúâĺňč“ â ňîâŕ ðúęîâîäńňâî.
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Čçîëçâŕéňĺ ęîěŕęňäčńęŕ Restore Plus!.
Ä
:    Restore Plus!   
    .
Çŕ äŕ âč îěîăíĺ äŕ ðĺřčňĺ ðîáëĺěčňĺ ńč îíëŕéí, 
HP Instant Support Professional Edition âč äŕâŕ âúçěîćíîńňč 
çŕ ŕâňîäčŕăíîńňčęŕ. Ŕęî ňð˙áâŕ äŕ ńĺ ńâúðćĺňĺ 
ń îääðúćęŕňŕ íŕ HP, čçîëçâŕéňĺ ôóíęöč˙ňŕ çŕ îíëŕéí 
÷ŕň íŕ HP Instant Support Profession Edition. Čěŕňĺ äîńňú 
äî HP Instant Support Professional Edition íŕ ŕäðĺń: 
www.hp.com/go/ispe
.
Ďîńĺňĺňĺ Business Support Center (BSC) (Öĺíňúð çŕ áčçíĺń 
îääðúćęŕ) íŕ ŕäðĺń 
www.hp.com/go/bizsupport
 çŕ îńëĺäíŕňŕ 
číôîðěŕöč˙ çŕ îíëŕéí îääðúćęŕ, ńîôňóĺð č äðŕéâĺðč, 
ðîŕęňčâíî óâĺäîě˙âŕíĺ č ńâĺňîâíŕ îáůíîńň îň îňðĺáčňĺëč 
č ĺęńĺðňč íŕ ðîäóęňč íŕ HP.
Ŕęî íŕčńňčíŕ ňð˙áâŕ äŕ îçâúíčňĺ çŕ ňĺőíč÷ĺńęŕ îěîů, 
íŕðŕâĺňĺ ńëĺäíîňî, çŕ äŕ ńňĺ ńčăóðíč, ÷ĺ ůĺ îëó÷čňĺ äîáúð 
ðĺçóëňŕň:
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Áúäĺňĺ ðĺä ęîěţňúðŕ ńč, ęîăŕňî çâúíčňĺ.
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Çŕčřĺňĺ ńč ńĺðčéíč˙ č čäĺíňčôčęŕöčîííč˙ íîěĺð íŕ 
ęîěţňúðŕ č ńĺðčéíč˙ íîěĺð íŕ ěîíčňîðŕ, ðĺäč äŕ ńĺ 
îáŕäčňĺ.
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Îčňŕéňĺ ńĺ äŕ îňńňðŕíčňĺ ðîáëĺěŕ ń îěîůňŕ íŕ 
ńĺðâčçíč˙ ňĺőíčę.
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Čçęëţ÷ĺňĺ őŕðäóĺðŕ, ęîéňî îńëĺäíî ńňĺ äîáŕâčëč ęúě 
ńčńňĺěŕňŕ.
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Äĺčíńňŕëčðŕéňĺ íŕńęîðî číńňŕëčðŕíč˙ ńîôňóĺð.
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Čçîëçâŕéňĺ ęîěŕęňäčńęŕ Restore Plus!.
Ä
:    Restore Plus!   
    .
✎
Çŕ ðîäŕćíŕ číôîðěŕöč˙ č íŕäńňðîéęč íŕ ăŕðŕíöč˙ňŕ (Care Packs), 
îçâúíĺňĺ íŕ ěĺńňíč˙ îňîðčçčðŕí ńĺðâčç čëč äčëúð.










