Desktop Management Guide

HP Configuration Management Solution
HP Configuration Management Solution is a policy-based solution that enables administrators to
inventory, deploy, patch, and continuously manage software and content across heterogeneous client
platforms. With the HP Configuration Management Solution, the IT professional can:
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Automate the entire lifecycle management process from discovery, deployment, and ongoing
management through migration and retirement
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Automatically deploy and continuously manage an entire software stack (operating systems,
applications, patches, settings, and content) to a desired state
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Manage software on virtually any device, including desktops, workstations, and notebooks, in a
heterogeneous or standalone infrastructure
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Manage software on most operating systems
With continuous configuration management, HP customers report dramatic savings in IT costs,
accelerated time-to-market for software and content, and increased user productivity and satisfaction.
For more information on HP Configuration Management Solution, visit
http://h20229.www2.hp.com/
solutions/ascm/index.html.
HP Client Manager for Altiris
HP Client Manager, developed with Altiris, is available free for all supported HP business desktop,
notebook, and workstation models. SSM is integrated into HP Client Manager, and enables central
tracking, monitoring, and management of the hardware aspects of HP client systems.
Use HP Client Manager to:
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Get valuable hardware information such as CPU, memory, video, and security settings
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Monitor system health to fix problems before they occur
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Automatically acquire and install drivers and BIOS updates without visiting each PC
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Remotely configure BIOS and security settings
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Automate processes to quickly resolve hardware problems
Tight integration with HP Instant Support tools reduces hardware troubleshooting time.
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Diagnostics—remotely run & view reports on HP desktop, notebook, and workstation models
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System Health Scan—check for known hardware issues in your installed base of HP client systems
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Active Chat—connect to HP customer support to resolve issues
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HP Knowledgebase—link to expert information
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Automated SoftPaq collection and delivery process for fast resolution of hardware problems
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Identify, inventory, and initialize systems with HP ProtectTools embedded security chip
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Option for health alerts to display locally on the client system
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Report basic inventory information for non-HP clients
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Setup and configure TPM security chip
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Centrally schedule client backup and recovery
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Add on support for managing Intel AMT
8 Chapter 4 Software Updating and Management