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WarrSupp_REFURB.book Page 3 Wednesday, October 6, 2004 11:34 AM Don’t Forget to Register! Go to: http://register.hp.com Registration is quick, easy, and offers you access to subscriptions and notifications such as: ■ E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to the product(s) you own. ■ The HP newsgram, our monthly online magazine packed full of product news, support tips, project ideas, and much more.
WarrSupp_REFURB.book Page 4 Wednesday, October 6, 2004 11:34 AM 3. E-mail Support. E-mail support is available for your product via http://www.hp.com/support Select ”Contact HP” from your iPod product home page. 4. If you need to speak with a Support agent, call the HP Total Care Center at 1-(800)-474-6836 [1-(800) HP invent] (U.S. & Canada) Or 905-206-4663 (local to Mississauga) *Support agents are available 24 hours a day in English, Spanish, and French (Canada only).
WarrSupp_REFURB.book Page 5 Wednesday, October 6, 2004 11:34 AM Hardware Limited Warranty (90 days) General Terms This HP Hardware Limited Warranty gives you, the customer, express limited warranty rights from HP, the manufacturer. Please refer to HP’s web site for an extensive description of your limited warranty entitlements. In addition, you may also have other legal rights under applicable local law or special written agreement with HP.
WarrSupp_REFURB.book Page 6 Wednesday, October 6, 2004 11:34 AM All non-HP products or non-HP branded peripherals external to the HP Hardware Product — such as external storage subsystems, displays, printers and other peripherals — are provided “AS IS” without HP warranty. However, non-HP manufacturers and suppliers, or publishers may provide their own warranties directly to you.
WarrSupp_REFURB.book Page 7 Wednesday, October 6, 2004 11:34 AM FOR THE HP HARDWARE PRODUCT.
WarrSupp_REFURB.book Page 8 Wednesday, October 6, 2004 11:34 AM Limitation of Liability IF YOUR HP HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE, HP’S MAXIMUM LIABILITY UNDER THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR OR REPLACEMENT OF ANY HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE.
WarrSupp_REFURB.book Page 9 Wednesday, October 6, 2004 11:34 AM HP warrants to you that the accessories, options, and any software media included in box with your HP Hardware Product at time of purchase as specified above will be free from defects in materials or workmanship under normal use for the duration of the warranty period specified above. The warranty period starts on your date of purchase. Your dated sales or delivery receipt is your proof of the purchase date.
WarrSupp_REFURB.book Page 10 Wednesday, October 6, 2004 11:34 AM Pick Up and Return Warranty Service Your HP Limited Warranty may include a pick up and return warranty service. Under the terms of pick up and return service, HP will pick up the defective unit from your location, repair or replace it, and return it back to your location, incurring all repair, logistics, and insurance costs in this process.
WarrSupp_REFURB.book Page 11 Wednesday, October 6, 2004 11:34 AM Protect Your Investment Obtaining a Warranty Upgrade Upgrade your standard factory warranty with the extended service plan. Service coverage begins on product purchase date and you must purchase the pack within the first year after product purchase. The hardware service offering will be determined based on the outcome of system self-test programs run by the customer through the initial call to HP Total Care.
WarrSupp_REFURB.book Page 12 Wednesday, October 6, 2004 11:34 AM © 2004 Hewlett-Packard Development Company, L.P. All rights reserved. Apple, the Apple logo, iPod, and iTunes are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. For legal or rightholder-authorized copying only. Don’t steal music.
