Multimedia - Windows Vista
Table Of Contents
- Multimedia features
- Working with multimedia software
- Audio
- Video
- Webcam
- Troubleshooting
- The optical disc tray does not open for removal of a CD or DVD
- The computer does not detect the optical drive
- A new device driver is needed
- A disc does not play
- A disc does not play automatically
- A DVD movie is not visible on an external display
- The process of burning a disc does not begin, or it stops before completion
- Index
6 Troubleshooting
The following sections describe several common issues and resolutions.
The optical disc tray does not open for removal of a CD or
DVD
1. Insert the end of a paper clip (1) into the release access in the front bezel of the drive.
2. Press in gently on the paper clip until the disc tray is released, and then pull out the tray (2) until it
stops.
3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer
edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.
NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it.
4. Close the disc tray and place the disc in a protective case.
The optical disc tray does not open for removal of a CD or DVD 19