Multimedia - Windows Vista
Table Of Contents
- Multimedia features
- Working with multimedia software
- Audio
- Video
- Webcam
- Troubleshooting
- The optical disc tray does not open for removal of a CD or DVD
- The computer does not detect the optical drive
- A new device driver is needed
- A disc does not play
- A disc does not play automatically
- A DVD movie is not visible on an external display
- The process of burning a disc does not begin, or it stops before completion
- Index
The computer does not detect the optical drive
If the computer does not detect the optical drive, use Device Manager to troubleshoot the device and
update, uninstall, or disable the device driver.
To check your device and drivers in Device Manager, follow these steps:
1. Remove any discs from the optical drive.
2. Select Start > Control Panel > System and Maintenance > Device Manager.
3. In the Device Manager window, click the plus sign (+) next to Disc Drives or DVD/CD-ROM
drives, unless a minus sign (-) is already showing. Look for an optical drive listing.
4. Right-click the optical device to perform the following tasks:
●
Update the driver.
●
Disable the device.
●
Scan for hardware changes. Windows scans your system for installed hardware and installs
any required default drivers.
●
Click Properties to see if the device is working properly:
◦
Click Troubleshoot to fix problems.
◦
Click the Driver tab to update, uninstall, or disable drivers for this device.
20 Chapter 6 Troubleshooting