HP Notebook User Guide
© Copyright 2012 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
iv Safety warning notice
Table of contents 1 Welcome .......................................................................................................................................................... 1 Finding information ............................................................................................................................... 2 2 Getting to know your computer ..................................................................................................................... 3 Top .....................
Using the embedded numeric keypad (select models only) .............................. 25 Turning the embedded numeric keypad on and off .......................... 25 Switching key functions on the embedded numeric keypad ............. 26 Using the integrated numeric keypad (select models only) ............................... 26 Using an optional external numeric keypad ...................................................... 26 Using the TouchPad ...............................................................
Resolving a low battery level ............................................................................. 41 Resolving a low battery level when external power is available ....... 41 Resolving a low battery level when a charged battery is available ... 41 Resolving a low battery level when no power source is available .... 41 Resolving a low battery level when the computer cannot exit Hibernation .......................................................................................
9 Memory modules .......................................................................................................................................... 57 10 Security ........................................................................................................................................................ 60 Protecting the computer ..................................................................................................................... 60 Using passwords ........................
Dynamically choosing a boot device using the f9 prompt .................................................. 76 Setting a MultiBoot Express prompt .................................................................................. 76 Entering MultiBoot Express preferences ........................................................................... 76 Appendix A Troubleshooting and support .................................................................................................... 77 Troubleshooting .....
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1 Welcome After you set up and register the computer, take the following steps: ● Connect to the Internet—Set up your wired or wireless network so that you can connect to the Internet. For more information, refer to Networking on page 19. ● Get to know your computer—Learn about your computer features. Refer to Getting to know your computer on page 3 and Keyboard and pointing devices on page 24 for additional information.
Finding information The computer comes with several resources to help you perform various tasks. Resources For information about Setup Instructions poster ● Setting up the computer ● Identifying computer components Linux Help ● Computer software To access the Linux Help, select Computer > Help.
2 Getting to know your computer Top TouchPad NOTE: Your computer may look slightly different from the illustration in this section. Component Description (1) TouchPad on/off button Turns the TouchPad on and off. (2) TouchPad zone Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button Functions like the left button on an external mouse. (4) Right TouchPad button Functions like the right button on an external mouse.
Lights NOTE: Refer to the illustration that most closely matches your computer. Component (1) Power light ● On: The computer is on. ● Blinking: The computer is in the Suspend state. ● Off: The computer is off or in Hibernation. (2) Caps lock light On: Caps lock is on. (3) Web browser light ● On: The computer is on. ● Off: The computer is off, in the Suspend state, or in Hibernation.
Component (1) Description Power light ● On: The computer is on. ● Blinking: The computer is in the Suspend state. ● Off: The computer is off or in Hibernation. (2) Caps lock light On: Caps lock is on. (3) Web browser light ● On: The computer is on. ● Off: The computer is off, in the Suspend state, or in Hibernation. ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off.
Buttons speakers, and fingerprint reader (select models only) NOTE: Refer to the illustration that most closely matches your computer. Component (1) Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Suspend. ● When the computer is in the Suspend state, press the button briefly to exit Suspend. ● When the computer is in Hibernation, press the button briefly to exit Hibernation.
Component (4) Description Wireless button Turns the wireless feature on or off but does not establish a wireless connection. NOTE: A wireless connection may be established if one has been previously configured. (5) Fingerprint reader (select models only) Allows a fingerprint logon to the operating system, instead of a password logon.
Component (1) Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Suspend. ● When the computer is in the Suspend state, press the button briefly to exit Suspend. ● When the computer is in Hibernation, press the button briefly to exit Hibernation.
Keys NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) fn key Executes frequently used system functions when pressed in combination with a function key. (2) Operating system logo key Displays the operating system menu. (3) Function keys Execute frequently used system functions when pressed in combination with the fn key.
Component Description (1) fn key Executes frequently used system functions when pressed in combination with a function key. (2) Operating system logo key Displays the operating system menu. (3) Function keys Execute frequently used system functions when pressed in combination with the fn key. For more information, see Keyboard and pointing devices on page 24 (4) Operating system applications key Displays a shortcut menu for items beneath the cursor.
Front Component (1) (2) (3) Description Hard drive light Media Card Reader Audio-out (headphone) jack ● Blinking white: The hard drive or optical drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive.
Right Component Description (1) USB 2.0 port Connect an optional USB device. (2) Optical drive (select models only) Reads an optical disc. NOTE: On select models, the optical drive also writes to an optical disc. 12 (3) Optical drive light (select models only) Lights when the optical drive is active. (4) Optical drive eject button (select models only) Releases the optical drive disc tray.
Left Component (1) Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) Power connector Connects an AC adapter. (3) AC adapter/battery light ● Amber: The computer is connected to external power and the battery is charged from 0 to 90 percent.
Display NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). (2) Internal microphone(s} (1 or 2 depending on model) Record sound. (3) Webcam light (select models only) On: The webcam is in use. (4) Webcam (select models only) Records video and captures still photographs.
Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). (2) Internal microphone(s) (1 or 2 depending on model) Record sound. (3) Webcam light (select models only) On: The webcam is in use. (4) Webcam (select models only) Records video and captures still photographs. (5) Internal display switch Turns off the display or initiates Suspend if the display is closed while the power is on.
Bottom NOTE: Your computer may look slightly different from the illustration in this section. Component (1) (2) 16 Description Battery and service door release latches Battery bay Chapter 2 Getting to know your computer ● Releases the battery from the battery bay by sliding the release latches one time. ● When the battery has been removed from the battery bay, releases the service door from the computer by sliding the release latches a second time. Holds the battery.
Component (3) Description Service door Protects the hard drive bay, the wireless LAN (WLAN) module slot, and the memory module slots. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
18 Component Description (2) Hard drive (3) WLAN module slot (select models only) Chapter 2 Getting to know your computer
3 Networking Your computer may support one or both of the following types of Internet access: ● Wireless—For mobile Internet access, you can use a wireless connection. Refer to Connecting to an existing WLAN on page 20 or Setting up a new WLAN on page 21. ● Wired—You can access the Internet by connecting to a wired network. For information on connecting to a wired network, refer to Connecting to a wired network on page 22.
NOTE: Refer to Getting to know your computer on page 3 for information on identifying the type and location of the wireless button on your computer. Using the operating system controls To enable or disable a wireless or wired network device: 1. Right-click the Network Connection icon in the notification area, at the far right of the taskbar. 2.
Setting up a new WLAN Required equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider (ISP) ● A wireless router (purchased separately) (2) ● The wireless computer (3) The illustration below shows an example of a wireless network installation that is connected to the Internet. NOTE: Some cable modems include a built-in router. Check with your ISP to see if you need a separate router.
NOTE: HP recommends that you select WPA2, which is the most advanced of the three encryption protocols. The use of WEP encryption is not recommended, because it can be overcome with little effort. ● ● Wi-Fi Protected Access (WPA) and Wi-Fi Protected Access II (WPA2) use security standards to encrypt and decrypt data transmitted over the network. Both WPA and WPA2 dynamically generate a new key for every packet, and they also generate a different set of keys for each computer on the network.
To connect the network cable: 1. Plug the network cable into the network jack (1) on the computer. 2. Plug the other end of the cable into a network wall jack (2) or a router (not illustrated). WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem or telephone cable into the RJ-45 (network) jack.
4 Keyboard and pointing devices Using the keyboard Identifying the hotkeys A hotkey is a combination of the fn key and one of the function keys . To use a hotkey: ▲ Briefly press the fn key, and then briefly press the second key of the hotkey combination. Hotkey combination fn+f1 Description Initiates Suspend, which saves your information in system memory. The display and other system components turn off and power is conserved. To exit Suspend, briefly press the power button.
Hotkey combination Description fn+f10 Plays the previous track of an audio CD or the previous section of a DVD or a BD. fn+f11 Plays, pauses, or resumes an audio CD, a DVD, or a BD. fn+f12 Plays the next track of an audio CD or the next section of a DVD or a BD. Using keypads The computer includes either an embedded numeric keypad or an integrated numeric keypad. The computer also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad.
Switching key functions on the embedded numeric keypad You can temporarily alternate the functions of keys on the embedded numeric keypad between their standard keyboard functions and their keypad functions: ● To use the navigational function of a keypad key while the keypad is off, press and hold the fn key while pressing the keypad key. ● To use the standard function of a keypad key while the keypad is on: ◦ Press and hold the fn key to type in lowercase.
The following table shows and describes the TouchPad display icons. TouchPad light Icon Description Amber Indicates that the TouchPad is off. Off Indicates that the TouchPad is on. Navigating To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go. Selecting Use the left and right TouchPad buttons like the corresponding buttons on an external mouse. Using TouchPad gestures The TouchPad supports a variety of gestures.
To view information about each gesture: 1. Select Computer > More Applications. 2. In the left pane, click System, and then click the TouchPad icon 3. On the Device Settings tab, click the device, and then click Settings. 4. Select the gesture to view information about its features. in the right pane. To turn the gestures on and off: 28 1. Select Computer > More Applications. 2. In the left pane, click System, and then click the TouchPad icon 3.
Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right motion. NOTE: Scrolling speed is controlled by finger speed. NOTE: Two-finger scrolling is enabled at the factory. Pinching/Zooming Pinching allows you to zoom in or out on images or text. ● Zoom in by placing two fingers together on the TouchPad, and then moving them apart.
5 Multimedia Your computer includes the following: ● Integrated speakers ● Integrated microphones ● Integrated webcam (select models only) ● Preinstalled multimedia software ● Multimedia buttons or keys Using the audio features Your computer enables you to use a variety of audio features: ● Play music. ● Record sound. ● Download music from the Internet. ● Create multimedia presentations. ● Transmit sound and images with instant messaging programs. ● Stream radio programs.
Checking your audio functions To check the system sound on your computer, follow these steps: 1. Select Computer > Control Center. 2. In the left pane, click Hardware, and then click Sound in the right pane. 3. Click the Sound Effects tab, and then select one of the sound options under Choose an alert sound to test each sound. To check the recording functions of the computer, follow these steps: 1. Select Computer > Control Center. 2.
▲ To connect a VGA display device, connect the device cable to the external monitor port. Press fn+f4 to switch the image between the display devices connected to the computer. NOTE: Pressing fn+f4 allows you to switch between settings. You can toggle between a laptop panel, an external display in combination with the laptop panel, or one of the external monitors. You also can attach external monitors to both the DisplayPort and the VGA ports, but only one external display can be active at a time.
5. Your display settings can be modified by clicking your monitor in the dialog box, and then selecting the Display properties tab or Multi-Display tab. 6. After the settings are configured, click Apply, and then click OK. Your computer may require rebooting.
HDMI The HDMI port connects the computer to an optional video or audio device, such as a high-definition television. NOTE: To transmit video and/or audio signals through the HDMI port, you need an HDMI cable (purchased separately). One HDMI device can be connected to the HDMI port on the computer. The information displayed on the computer screen can be simultaneously displayed on the HDMI device. To connect a video or audio device to the HDMI port: 1.
6 Power management Shutting down the computer CAUTION: Unsaved information will be lost when the computer is shut down. The shutdown command closes all open programs, including the operating system, and then turns off the display and computer.
Initiating and exiting Suspend The system is set at the factory to initiate Suspend after a period of inactivity when running on battery power or on external power. Power settings and timeouts can be changed using Power Management in Control Center. With the computer on, you can initiate Suspend in any of the following ways: ● Briefly press the power button. ● Close the display. NOTE: This works only when the computer is running on battery power. ● Select Computer > Shutdown > Suspend.
You can customize power management settings. Viewing the current power management settings ▲ Right-click the Power icon in the notification area, at the far right of the taskbar, and then click Preferences. Changing the current power management settings 1. Right-click the Power icon in the notification area, at the far right of the taskbar, and then click Preferences. 2. Change the settings on the On AC Power tab, On Battery Power tab, and General tab, as needed.
▲ Insert the battery into the battery bay, aligning the tabs on the battery (1) with the notches on the computer, and then press the battery (2) down until it is seated. The battery release latches automatically lock the battery into place. To remove the battery: CAUTION: Removing a battery that is the sole power source may cause loss of information. To prevent loss of information, save your work and initiate Hibernation or shut down the computer before removing the battery. 1.
2. Tilt the battery upward (2), and remove it (3) from the computer. Charging a battery WARNING! Do not charge the computer battery while you are onboard aircraft. The battery charges whenever the computer is plugged into external power through an AC adapter or an optional power adapter. The battery charges whether the computer is off or in use, but it charges faster when the computer is off.
Maximizing battery life To maximize battery life: 1. Select Computer > Control Center. 2. In the left pane, click System, and then click Power Management in the right pane. 3. On the On Battery Power tab: ● Adjust the slider to the right of Put computer to sleep when inactive for to 30 minutes. ● Select the Suspend or Hibernate option from the dialog box to the right of When laptop lid is closed.
Resolving a low battery level Resolving a low battery level when external power is available ▲ Connect the computer to external power using one of the following devices: ● AC adapter ● Optional docking or expansion device ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available 1. Turn off the computer or initiate Hibernation. 2. Replace the discharged battery with a charged battery. 3. Turn on the computer.
Disposing of a used battery WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short external contacts; do not dispose of in fire or water. Refer to the Regulatory, Safety, and Environmental Notices for battery disposal information. Replacing the battery Computer battery life varies, depending on power management settings, programs running on the computer, display brightness, external devices connected to the computer, and other factors.
To test the AC adapter: 1. Shut down the computer. 2. Remove the battery from the computer. 3. Connect the AC adapter to the computer, and then plug it into an AC outlet. 4. Turn on the computer. ● If the power lights turn on, the AC adapter is functioning properly. ● If the power lights remain off, the AC adapter is not functioning and should be replaced. Contact technical support for information on obtaining a replacement AC power adapter.
7 Drives Handling drives CAUTION: Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply. Observe these precautions: ● Before you move a computer that is connected to an external hard drive, initiate Suspend and allow the screen to clear, or properly disconnect the external hard drive.
To use the security screw: 1. Remove the battery. For information on the battery, see Inserting or removing the battery on page 37. CAUTION: Removing a battery that is the sole power source for the computer can cause loss of information. To prevent loss of information, save your work and initiate Hibernation or shut down the computer through the operating system before removing the battery. 2. Remove the security screw from inside the battery bay (1) and insert it (2) to lock the service door in place.
To remove the service door: 1. Remove the battery (see Inserting or removing the battery on page 37). 2. With the battery bay toward you, remove the security screw (1), if in use (see Using the optional security screw on page 44). 3. Slide the service door release latches (2) to release the service door. NOTE: You can slide the service door release latches simultaneously or you can slide them one at a time. 4.
2. Replace the security screw (4), if desired (see Using the optional security screw on page 44). 3. Replace the battery (see Inserting or removing the battery on page 37). 4. Turn the computer right-side up, and then reconnect AC power and external devices to the computer. 5. Turn on the computer. Replacing or upgrading the hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay.
8. Remove the service door (see Removing or replacing the service door on page 45). NOTE: Instructions for removing the hard drive are imprinted on the service door. 9. Remove the four hard drive screws (1) from the hard drive. 10. Pull the plastic tab on the hard drive (2) towards the side of the computer to disengage the hard drive from the connector, and then lift the hard drive out of the hard drive bay. NOTE: The hard drive may be wrapped in a plastic covering.
Installing a hard drive 1. Insert the hard drive into the hard drive bay. 2. Pull the plastic tab on the hard drive (1) towards the center of the computer to engage the hard drive with the connector. 3. Replace the four hard drive screws (2). 4. Replace the service door (see Removing or replacing the service door on page 45). 5. Replace the security screw, if desired (see Using the optional security screw on page 44. 6. Replace the battery (see Inserting or removing the battery on page 37). 7.
Using optical drives (select models only) Identifying the installed optical drive ▲ Select Computer > More Applications, and then select Audio & Video in the left pane. A list of all the devices installed in your computer, including your optical drive, is displayed. Inserting an optical disc Tray-load 1. Turn on the computer. 2. Press the eject button (1) on the drive bezel to release the disc tray. 3. Pull out the tray (2). 4.
2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. 3. Close the disc tray and place the disc in a protective case. When the disc tray fails to open 1. Insert the end of a paper clip (1) into the release access in the front bezel of the drive. 2.
3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. 4. 52 Close the disc tray and place the disc in a protective case.
8 External cards and devices Using Media Card Reader cards (select models only) Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital cameras and PDAs as well as with other computers. To determine which digital card formats that are supported on your computer, refer to Getting to know your computer on page 3.
3. Press in on the card (1), and then remove it from the slot (2). NOTE: If the card is not ejected, pull the card out of the slot. Using a USB device Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub. Devices can be connected to the system. Some USB devices may require additional support software, which is usually included with the device.
Connecting a USB device CAUTION: To prevent damage to a USB connector, use minimal force to connect a USB device. NOTE: The USB port on your computer may look slightly different from the illustration in this section. ▲ To connect a USB device to the computer, connect the USB cable for the device to the USB port. NOTE: When you connect a USB storage device, you may see a message in the notification area to let you know that the device is recognized by the system.
CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be sure that the device is turned off and the AC power cord is unplugged. 1. Connect the device to the computer. 2. If you are connecting a powered device, plug the device power cord into a grounded AC outlet. 3. Turn on the device. To disconnect an unpowered external device, turn off the device, and then disconnect it from the computer.
9 Memory modules The computer has one memory module compartment. The capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module. CAUTION: Electrostatic discharge (ESD) can damage electronic components.
b. Grasp the edge of the memory module (2), and gently pull the module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. To protect a memory module after removal, place it in an electrostatic-safe container. 8. Insert a new memory module: CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. 58 a.
c. 9. Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. Replace the service door (see Removing or replacing the service door on page 45). 10. Replace the security screw, if desired (see Using the optional security screw on page 44. 11. Replace the battery (see Inserting or removing the battery on page 37). 12.
10 Security Protecting the computer NOTE: Security solutions are designed to act as deterrents, but they may not deter software attacks or prevent the computer from being mishandled or stolen. Security features provided with your computer can protect the computer, personal information, and data from a variety of risks. The way you use your computer will determine which security features you need to use. The operating system offers certain security features.
Use the following tips for creating and saving passwords: ● When creating passwords, follow requirements set by the program. ● Write down your passwords and store them in a secure place away from the computer. ● Do not store passwords in a file on the computer. The following tables list commonly used passwords and describe their functions. Setting passwords in the operating system Operating system passwords Function Root password Protects access to an operating system root-level account.
Managing a BIOS administrator password To set, change, or delete this password, follow these steps: 1. Open Computer Setup by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f10. 2. Use a pointing device or the arrow keys to select Security > Setup BIOS Administrator password, and then press enter. 3.
Managing a DriveLock password To set, change, or delete a DriveLock password in Computer Setup, follow these steps: 1. Turn on the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter Computer Setup. 3. Use a pointing device or the arrow keys to select Security > DriveLock Password, and then follow the on-screen instructions. 4.
There are two types of firewalls to consider: ● Host-based firewalls—Software that protects only the computer it is installed on. ● Network-based firewalls—Installed between your DSL or cable modem and your home network to protect all the computers on the network. When a firewall is installed on a system, all data sent to and from the system is monitored and compared with a set of user-defined security criteria. Any data that does not meet those criteria is blocked.
3. Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lock with the key. 4. Remove the key and keep it in a safe place. Using the fingerprint reader (select models only) An integrated fingerprint reader is available on select computer models. In order to use the fingerprint reader, you must set up a user account with a password on the computer. This account allows you to log on to your computer with a swipe of a designated finger.
5. Click the Plug-Ins tab, click Set the user's fingerprint, and then click Launch. 6. Follow the on-screen instructions to enroll your fingerprint. NOTE: After your fingerprint is enrolled, you can swipe your finger on the fingerprint reader when you turn on the computer, unlock the computer, or resume from the Suspend or Hibernation state, instead of typing a password.
11 Backup and Recovery Recovery after a system failure is as good as your most recent backup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. Performing a system recovery Recovery allows you to repair or restore the computer to its original factory state. You can create an HP factory image restore DVD, using an installed or an external DVD±RW optical drive.
Backing up your information You should back up your computer files on a regular schedule to maintain a current backup. You can manually back up your information to an optional external drive, a network drive, or discs. Back up your system at the following times: ● At regularly scheduled times ● Before the computer is repaired or restored ● Before you add or modify hardware or software To back up your home directory files using Backup Manager Settings: 1.
12 Computer Setup (BIOS) and Advanced System Diagnostics Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory. NOTE: Use extreme care when making changes in Computer Setup.
To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press enter. – or – ● To save your changes and exit Computer Setup menus, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions.
BIOS version information (also known as ROM date and System BIOS) can be displayed as follows: 1. Start Computer Setup. 2. Use a pointing device or the arrow keys to select File > System Information. 3. To exit Computer Setup without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press enter.
Using Advanced System Diagnostics Advanced System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The following diagnostic tests are available in Advanced System Diagnostics: ● Start-up test—This test analyzes the main computer components that are required to start the computer. ● Run-in test—This test repeats the start-up test and checks for intermittent problems that the start-up test does not detect.
13 MultiBoot About the boot device order As the computer starts, the system attempts to boot from enabled boot devices. The MultiBoot utility, which is enabled at the factory, controls the order in which the system selects a boot device. Boot devices can include optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices. Boot devices contain bootable media or files that the computer needs to start and operate properly.
Enabling boot devices in Computer Setup The computer will boot to a USB device or a NIC device only if the device has first been enabled in Computer Setup. To start Computer Setup and enable a USB device or a NIC device as a boot device, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter Computer Setup. 3.
● The computer will boot from a NIC device only if the device has been enabled in the Built-In Device Options menu of Computer Setup and if booting from the device has been enabled in the Boot Options menu of Computer Setup. Booting from a NIC does not affect logical drive designations because no drive letter is associated with the NIC. ● Drives in an optional docking device are treated like external USB devices in the boot order.
Dynamically choosing a boot device using the f9 prompt To dynamically choose a boot device for the current startup sequence, follow these steps: 1. Open the Select Boot Device menu by turning on or restarting the computer, and then pressing esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f9. 3. Use a pointing device or the arrow keys to select a boot device, and then press enter. Your changes go into effect immediately.
A Troubleshooting and support Troubleshooting The following sections describe several common issues and solutions. The computer is unable to start up If the computer does not turn on when you press the power button, the following suggestions may help you determine why the computer does not start up: ● If the computer is plugged into an AC outlet, plug another electrical device into the outlet to be sure that the outlet is providing adequate power.
CAUTION: Emergency shutdown procedures result in the loss of unsaved information. ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power and remove the battery. The computer is unusually warm It is normal for the computer to feel warm to the touch while it is in use. But if the computer feels unusually warm, it may be overheating because a vent is blocked. If you suspect that the computer is overheating, allow the computer to cool to room temperature.
The optical disc tray does not open for removal of a CD or DVD 1. Insert the end of a paper clip (1) into the release access in the front bezel of the drive. 2. Press in gently on the paper clip until the disc tray is released, and then pull out the tray (2) until it stops. 3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.
The computer does not detect the optical drive If your operating system does not detect an installed device, the device driver software may be missing or corrupted. 1. Remove any discs from the optical drive. 2. Click Computer and then click System Monitor. 3. On the Hardware tab, identify the Storage Controller in the Type column. 4. Click the triangle next to the devices until you locate your optical drive. If the drive is listed, it should be functioning correctly.
The process of burning a disc does not begin, or it stops before completion ● Be sure that all other programs are closed. ● Turn off Suspend mode and Hibernation. ● Be sure that you are using the right kind of disc for your drive. ● Be sure that the disc is inserted properly. ● Select a slower write speed and try again. ● If you are copying a disc, save the information on the source disc to your hard drive before trying to burn the contents to a new disc, and then burn from your hard drive.
Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer: ● Service label—Provides important information, including the following: Component (1) Product name (2) Serial number (3) Part number/product number (4) Warranty period (5) Model description (select models only) Have this information available when you contact technical support. The service label is affixed inside the battery bay.
B Cleaning your computer Cleaning products Use the following products to safely clean and disinfect your computer: ● Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (For example: germicidal disposable wipes. These wipes come in a variety of brand names.
Cleaning the TouchPad and keyboard CAUTION: When cleaning the TouchPad and keyboard, do not let liquids drip between the keys. This can permanently damage internal components. ● To clean and disinfect the TouchPad and keyboard, use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable germicidal disposable wipe.
C Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer.
D Electrostatic discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.
Index A action keys volume 30 airport security devices 44 audio features 30 audio functions, checking 31 B backup 67 battery charging 39 conserving power 41 disposing 42 inserting 37 life 40 low battery levels 40 power 37 removing 37 storing 41 temperature 41 battery and service door release latch 16 battery bay 82 battery cover 16 battery release latch 37 BIOS determining version 70 downloading an update 71 updating 70 BIOS administrator password creating 62 entering 62 managing 62 Bluetooth device 22 Blue
decrease screen brightness 24 description 24 increase screen brightness 24 mute or restore speaker sound 24 QuickLock 24 Suspend 24 switching screen image 24 using 24 hubs 54 I icons network 19 wired network 19 wireless 19 input power 85 integrated numeric keypad, identifying 26 integrated webcam light, identifying 14, 15 internal display switch 14, 15 internal microphones, identifying 14, 15 Internet connection setup 21 issues, resolving 77 K keypad 25 keypad, external num lock 26 using 26 keypads, identif
security cable 64 security cable slot, identifying security screw using 44 security, wireless 21 serial number, computer 82 service door removing 45 service door, identifying 17 setup of WLAN 21 shutdown 35 slots security cable 13 speakers identifying 6, 8 storing battery 41 Suspend exiting 36 initiating 36 13 T temperature 41 TouchPad buttons 3 setting preferences 29 TouchPad gestures pinching 29 scrolling 29 zooming 29 TouchPad light, identifying 5 TouchPad zone identifying 3 traveling with the computer
