HP Notebook User Guide - Windows 8

Cleaning the display .......................................................................................... 76
Cleaning the sides and cover ............................................................................ 76
Cleaning the TouchPad and keyboard .............................................................. 76
Updating programs and drivers .......................................................................................................... 76
Using SoftPaq Download Manager .................................................................................................... 77
11 Backup and recovery .................................................................................................................................. 78
Backing up your information ............................................................................................................... 78
Performing a system recovery ............................................................................................................ 79
Using the Windows recovery tools ..................................................................................... 79
Using f11 recovery tools .................................................................................................... 80
Using a Windows 8 operating system DVD (purchased separately) ................................. 80
Using HP Software Setup .................................................................................................. 81
12 Computer Setup (BIOS) and Advanced System Diagnostics ................................................................. 82
Using Computer Setup ....................................................................................................................... 82
Starting Computer Setup ................................................................................................... 82
Navigating and selecting in Computer Setup ..................................................................... 82
Restoring factory settings in Computer Setup ................................................................... 83
Updating the BIOS ............................................................................................................. 84
Determining the BIOS version ........................................................................... 84
Downloading a BIOS update ............................................................................. 84
Using Advanced System Diagnostics ................................................................................................. 85
13 Support ........................................................................................................................................................ 87
Contacting support ............................................................................................................................. 87
Labels ................................................................................................................................................. 88
14 Specifications .............................................................................................................................................. 89
Input power ......................................................................................................................................... 89
Operating environment ....................................................................................................................... 89
Appendix A Traveling with the computer ...................................................................................................... 90
Appendix B Troubleshooting .......................................................................................................................... 91
Troubleshooting resources ................................................................................................................. 91
Resolving issues ................................................................................................................................ 91
The computer is unable to start up .................................................................................... 91
The computer screen is blank ............................................................................................ 92
Software is functioning abnormally .................................................................................... 92
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