HP EliteBook 8760w Mobile Workstation Maintenance and Service Guide
© Copyright 2011 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Centrino, and Core are trademarks or registered trademarks of Intel Corporation in the United States and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
iv Safety warning notice
Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ................................................................................................................ 7 Top ....................................................................................................................................................... 7 TouchPad ...............
Equipment guidelines ....................................................................... 42 Component replacement procedures ................................................................................................. 43 Service tag ......................................................................................................................... 43 Computer feet .................................................................................................................... 44 Battery ...
Security lock .................................................................................................................... 110 5 Computer Setup .......................................................................................................................................... 112 Windows Vista and Windows 7 ........................................................................................................ 112 Starting Computer Setup ........................................................
9 Recycling ..................................................................................................................................................... 137 Battery .............................................................................................................................................. 137 Display .............................................................................................................................................. 137 Index ..............................
1 Product description Category Description Product Name HP EliteBook 8740w Mobile Workstation Processors 2nd Generation Intel® Core™ i7 processors, (support Intel Turbo Boost Technology): ● i7-2620M, 2.7 GHz (turbo up to 3.4 GHz) dual-core processor, 4 MB L3 cache, 4 threads, 35W ● i7-2630QM 2.0 GHz (turbo up to 2.9 GHz) quad-core processor, 6 MB L3 cache, 8 threads, 45W ● i7-2720QM, 2.2 GHz (turbo up to 3.3 GHz) quad-core processor, 6 MB L3 cache, 8 threads, 45W ● i7-2820QM, 2.
Category Description Supports the following configurations: Primary and secondary storage ● 2048 MB total system memory (2048 × 1) ● 4096 MB total system memory (4096 × 1) ● 4096 MB total system memory (2048 × 2) ● 8192 MB total system memory (8192 × 1) ● 8192 MB total system memory (4096 × 2) ● 8192 MB total system memory (2048 × 4); only available on computer models equipped with a quad-core processor ● 16384 MB total system memory (8192 x 2) ● 16384 MB total system memory (4096 x 4); on
Category Description Supports “no modem” option Modem cable not included Ethernet Intel® 82579LM Gigabit Network Connection S3/S4/S5 wake on LAN NIC power-down technology Ethernet cable not included Wireless Integrated wireless local area network (WLAN) options by way of the following wireless modules: ● Intel® Centrino™ Advanced-N 6205, 802.11a/b/g/n WLAN module ● Intel Centrino Ultimate-N 6300, 802.11a/b/g/n WLAN module ● Atheros HB112AGN 802.
Category Description Ports ● 1394a (1) ● Multi-pin AC port ● Audio in (mono microphone) ● Microphone input (stereo) ● Audio-out (stereo headphone) ● Display port (1.1a for NVIDIA, 1.2 for AMD) ● Docking connector ● eSATA/USB 2.0 combo ● RJ-11 (modem) ● RJ-45 (Ethernet, includes link and activity lights) ● USB 3.0 (2) ● USB 2.
Category Description Support for the following batteries: ● 8-cell, 2.8 Ah (83 WHr) Li-ion battery ● 8-cell, 2.8 Ah (75 WHr) Li-ion battery (available with 3 year warranty only) ● Supports 9-cell (73 WHr) polymer, HP ST09 Extended Life Battery (does not support HP Fast Charge) ● Supports 9-cell 3.
Category Description Web-only support: Serviceability 6 ● Windows Vista Business 64 (select models only) ● Windows Vista Business 32 (select models only) ● Windows Vista Enterprise 64 (select models only) ● Windows Vista Enterprise 32 (select models only) ● Windows XP Professional 64 (select models only) ● Windows XP Professional 32 (select models only) ● Windows 7 Ultimate 64 (select models only) ● Windows 7 Ultimate 32 (select models only) ● Windows 7 Enterprise 64 (select models only
2 External component identification Top TouchPad Component Description (1) Left pointing stick button Can be used with the pointing stick and functions like the left button on an external mouse. (2) Center pointing stick button Can be used with the pointing stick and functions like the center button on an external mouse. (3) Pointing stick Moves the pointer and selects or activates items on the screen.
Lights Component (1) Description TouchPad on/off light ● Off: The TouchPad is on. ● Amber: The TouchPad is off. (2) Caps lock light On: Caps lock is on. (3) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. (4) Num lock light On: Num lock is on. (5) Wireless light ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on.
Buttons and fingerprint reader Component Description (1) TouchPad on/off button Turns the TouchPad on and off. (2) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly to exit Hibernation.
Component (5) Description QuickWeb button ● When the computer is off or in Hibernation, press the button to open HP QuickWeb. ● When the computer is in Microsoft Windows, press the button to open the default Web browser. ● When the computer is in HP QuickWeb, press the button to open the default Web browser. NOTE: For more information, refer to “HP QuickWeb” in this guide and to the HP QuickWeb software Help.
Keys Component Description (1) esc key Displays system information when pressed in coMBination with the fn key. (2) Function keys Execute frequently used system functions when pressed in coMBination with the fn key. (3) fn key Executes frequently used system functions when pressed in coMBination with a function key or the esc key. (4) Windows logo key Displays the Windows Start menu. (5) Windows applications key Displays a shortcut menu for items beneath the pointer.
Front Component Description (1) Supports the following digital card formats: Media Card reader ● Secure Digital (SD) Card ● Secure Digital HC (SDHC) Card ● Secure Digital XC (SDXC) Card ● MultiMediaCard (MMC) ● MultiMediaCardplus (MMC+) (2) Display release latch Opens the computer. (3) Wireless light ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off.
Right Component (1) Description Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety and Environmental Notices. NOTE: When a device is connected to the headphone jack, the computer speakers are disabled.
Left Component (1) Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) USB 3.0 ports (2) Connects optional USB devices. (3) 1394 port Connects an optional IEEE 1394 or 1394a device, such as a camcorder. (4) Vents (2) Enable airflow to cool internal components.
Display Component Description (1) Turns off the display and initiates Sleep if the display is closed while the power is on. Internal display switch NOTE: The display switch is not visible from the outside of the computer. (2) WLAN antennas (3)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). (3) WWAN antennas (2)* Send and receive wireless signals to communicate with wireless wide-area networks (WWAN). (4) Internal microphones (2) Record sound.
Rear Component Description (1) RJ-11 (modem) jack (select models only) Connects a modem cable. (2) Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (3) 16 Power connector Chapter 2 External component identification Connects an AC adapter.
Bottom Component Description (1) Battery bay Holds the battery. (2) SIM slot Supports a wireless subscriber identity module (SIM). The SIM slot is located inside the battery bay. (3) Battery release latch Releases the battery from the battery bay. (4) Accessory battery connector Connects an optional accessory battery. (5) Docking connector Connects an optional docking device. (6) Bottom cover release latch Releases or locks the bottom cover.
Component (9) Description Speakers (2) Produce sound. NOTE: To use the SRS Premium Sound software, select Start > All Programs > SRS Premium Sound. (10) Wireless and memory module compartments and hard drive bay Holds an HP Mobile Broadband Module, HP WLAN Module, the memory modules, and the hard drive.
3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. Item Component Description (1) Product name This is the product name affixed to the front of the computer. (2) Serial number (s/n) This is an alphanumeric identifier that is unique to each product. (3) Part number/Product number (p/n) This number provides specific information about the product’s hardware components.
Computer major components 20 Chapter 3 Illustrated parts catalog
Item Description (1) Display Display panel, 43.9 cm (17.3 in), High Definition Plus (HD+) Anti-Glare (AG) WVA 652520-001 Display panel, 43.9 cm (17.3 in), FHD AG LED WVA 652521-001 Display assembly, 43.9 cm (17.3 in), FHD AG RGB LED UVWA Dream Color with webcam (not available with HP Mobile Broadband) (includes display panel cable, 3 WLAN antenna and cables, and 2 WWAN antenna and cables) 652519-001 Display assembly, 43.9 cm (17.
Item 22 Description Spare part number Without backlight, for use in Italy 652553-061 With backlight, for use in Italy 652554-061 Without backlight, for use in Japan 652553-291 Without backlight, for use in Latin America 652553-161 With backlight, for use in Latin America 652554-161 Without backlight, for international use 652553-B31 With backlight, for international use 652554-B31 Without backlight, for use in Northwest Africa 652553-DW1 With backlight, for use in Northwest Africa 65255
Item Description Spare part number With backlight, for use in the United States 652554-001 (3) Top cover (includes TouchPad) 652536-001 (4) Application button board 652516-001 (5) TouchPad (included with top cover) (6) Fingerprint reader 655545-001 (7) Power button board 652515-001 (8) Fan/graphics board heat sink assembly (includes replacement thermal material): For use with ATI graphics subsystem 652543-001 For use with NVIDIA graphics subsystem 652544-001 (9) Audio/USB 2.
Item Description Spare part number For use in all countries and regions except the People's Republic of China and Russia: ● For use with computer models equipped with Intel quad-core processors 652509-001 ● For use with computer models equipped with Intel dual-core processors 652508-001 For use only in the People's Republic of China and Russia: (18) (19) ● For use with computer models equipped with Intel quad-core processors 655025-001 ● For use with computer models equipped with Intel dual-
Item (28) Description Spare part number Intel® Centrino™ Advanced-N 6205, 802.11a/b/g/n WLAN module 631954-001 Intel Centrino Ultimate-N 6300, 802.11a/b/g/n WLAN module 572511-001 Atheros HB112AGN 802.11a/b/g/n 3x3 WiFi Adapter 630435-001 Mass storage device Supports 7.0 mm (0.28 in), 9.5 mm (0.37 in) or 12.7 mm (0.5 in) hard drives and 6.35 cm (2.
Cable Kit Item 26 Description Spare part number Cable Kit 652545-001 (1) Power connector cable (2) Network cable (includes RJ-45 jack) (3) Modem module cable (includes RJ-11 jack) (4) Bluetooth module cable Chapter 3 Illustrated parts catalog
Display components Item Description (1) Display bezel (2) (3) Spare part number For use only with computer models with a webcam 652522-001 For use only with computer models without a webcam 652523-001 Display Display panel, 43.9 cm (17.3 in), FHD AG WVA 652521-001 Display panel, 43.9 cm (17.3 in), HD+ AG WVA 652520-001 Display assembly, 43.9 cm (17.
28 Item Description Spare part number (4) Display hinge covers 652529-001 (5) Cable routing tray (6) WWAN antenna and cables (included in the Antenna Kit, spare part number 652530-001) (7) Webcam module with microphone (8) WLAN antenna and cables (included in the Antenna Kit, spare part number 652530-001) (9) Webcam cable 652527-001 (10) Display panel cable (includes webcam module cable and ambient light sensor board cable) 652525-001 (11) Display latch (2) (12) Display enclosure 65
Mass storage devices Item Description (1) 7.0 mm (0.28 in), 9.5 mm (0.37 in), or 12.7 mm (0.5 in) hard drive: NOTE: (2) (4) Spare part number The hard drive bracket is included in the Hard Drive Hardware Kit, spare part number 642774-001. ● 750 GB, 7200-rpm 633252-001 ● 500 GB, 7200-rpm 634925-001 ● 320 GB, 7200-rpm 641672-001 ● 320 GB, 7200-rpm SATA SED (Self-Encrypting Drive) 626978-001 6.35 cm (2.
Plastics Kit Item 30 Description Spare part number Plastics Kit: 655546-001 (1) Optical drive compartment cover (2) RJ-11 (modem) jack cover (3) SD Card cover (4) ExpressCard slot cover Chapter 3 Illustrated parts catalog
Miscellaneous parts Description Spare part number AC Adapter 230W RC/V Slim AC Smart Adapter 611533-001 200W RC/V Slim AC Smart Adapter 645154-001 Power cord (3 conductor, black,1.
Sequential part number listing Spare part number Description 491683-001 Power cord for use in North America (3 conductor, black,1.83 m) 491683-011 Power cord for use in Australia (3 conductor, black,1.83 m) 491683-021 Power cord for use in Europe, the Middle East, and Africa (3 conductor, black,1.83 m) 491683-031 Power cord for use in Singapore and the United Kingdom (3 conductor, black,1.83 m) 491683-061 Power cord for use in Italy (3 conductor, black,1.
Spare part number Description 634400-001 WWAN, HP un2430 EV-DO/HSPA Mobile Broadband Module 634925-001 Hard drive, 500 GB, 7200-rpm SATA 641672-001 Hard drive, 320 GB, 7200-rpm SATA 642774-001 Hard Drive Hardware Kit (includes hard drive bracket and screws) 642795-001 Webcam module with microphone 645154-001 AC adapter, 200 W RC/V Slim AC Smart Adapter 647176-001 Graphics board, AMD FirePro M5950 XT-GL 1 GB GDDR5 (DP 1.
34 Spare part number Description 652532-001 Display Rubber Kit (includes 2 bezel rubber bumpers and 8 rubber screw covers) 652533-001 Display Miscellaneous Kit 652535-001 Base enclosure (includes computer feet) 652536-001 Top cover 652537-001 Service access cover 652539-001 Screw Kit 652540-001 Speaker assembly 652541-001 Fan 652542-001 Processor heat sink for use only with computer models equipped with dual-core processors (includes replacement thermal material) 652543-001 Fan/graphic
Spare part number Description 652553-131 Keyboard without backlight for use in Portugal (includes keyboard cable, pointing stick and pointing stick cable) 652553-141 Keyboard without backlight for use in Turkey (includes keyboard cable, pointing stick and pointing stick cable) 652553-161 Keyboard without backlight for use in Latin America (includes keyboard cable, pointing stick and pointing stick cable) 652553-171 Keyboard without backlight for use in Saudi Arabia (includes keyboard cable, pointin
36 Spare part number Description 652554-001 Keyboard with backlight for use in the United States (includes keyboard cable, pointing stick and pointing stick cable) 652554-031 Keyboard with backlight for use in Singapore and the United Kingdom (includes keyboard cable, pointing stick and pointing stick cable) 652554-041 Keyboard with backlight for use in Germany (includes keyboard cable, pointing stick and pointing stick cable) 652554-051 Keyboard with backlight for use in France (includes keyboard
Spare part number Description 652554-DD1 Keyboard with backlight for use in Iceland (includes keyboard cable, pointing stick and pointing stick cable) 652554-DJ1 Keyboard with backlight for use in Greece (includes keyboard cable, pointing stick and pointing stick cable) 652554-DW1 Keyboard with backlight for use in Northwest Africa (includes keyboard cable, pointing stick and pointing stick cable) 653629-001 Processor heat sink for use only with computer models equipped with quad-core processors (i
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver ● 5.0 mm hex socket driver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Cables and and pointing stick connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated and pointing stick circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand and pointing stick contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved and pointing stick containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground and pointing stick cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 98 screws and screw locks that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement. Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.
Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the base enclosure spare part kit, spare part number 652535-001. There are 7 rubber feet that attach to the base enclosure in the locations illustrated below.
Battery Description Spare part number 8-cell, Li-ion 2.8 Ah (75 WHr) 632425-001 8-cell, Li-ion 2.8 Ah (83 WHr) 632427-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 45). Remove the SIM: 1. Press in on the SIM (1) to release it from the SIM slot. 2. Remove the SIM (2) from the SIM slot. Install the SIM by inserting it into the SIM slot until you hear a click.
3. Slide the service access cover toward the front of the computer (2) and then remove the cover (3). Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 652545-001. See Bluetooth module cable on page 104 for information on replacing the Bluetooth module cable. Description Spare part number Bluetooth module 537921-001 Before removing the Bluetooth module, follow these steps: 1.
3. Remove the Bluetooth module (3). Reverse this procedure to install the Bluetooth module. WLAN module Description Spare part number Intel® Centrino™ Advanced-N 6205, 802.11a/b/g/n WLAN module 631954-001 Intel Centrino Ultimate-N 6300, 802.11a/b/g/n WLAN module 572511-001 Atheros HB112AGN 802.11a/b/g/n 3x3 WiFi Adapter 630435-001 CAUTION: The WLAN module and the WWAN module are not interchangeable.
Remove the WLAN module: 1. Position the computer with the front toward you. 2. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module. NOTE: The WLAN antenna cables are numbered and connect from left to right on the WLAN module. 3. Remove the two Phillips M2.0×2.0 screws (2) that secure the WLAN module to the system board. (The WLAN module tilts up.) 4. Remove the WLAN module (3) by pulling the module away from the slot at an angle.
Before removing the WWAN module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 45). 5.
Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 45). 5.
52 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 45). 5. Remove the service access cover (see Service access cover on page 46). 6. Position the computer with the front toward you. 7. Loosen the captive screw (1) on the Smart Card reader cover. 8. Disconnect the zero insertion force (ZIF) connector (2) and remove the cable (3) from the system board.
9. Lift the rear edge (1) of the Smart Card reader cover and remove the cover (2). 10. Remove the Phillips M3.0x2.5 screw (1) that secures the Smart Card reader to the Smart Card reader cover. 11. Slide the Smart Card reader (2) back toward the hinges on the Smart Card reader cover. 12. Remove the Smart Card reader (3) from the Smart Card reader cover. Reverse this procedure to reassemble and install the Smart Card reader.
Primary hard drive NOTE: The hard drive bracket is included in the Hard Drive Hardware Kit, spare part number 642774-001.
9. Lift the Smart Card reader access cover to the upright position (3). 10. Loosen the Phillips M2.5x10.5 captive screw (1) that secures the hard drive to the computer. 11. Grasp the tab on the hard drive and slide the hard drive (2) to the right. 12. Lift the left side of the hard drive (3) and remove the hard drive (4) at an angle from the hard drive bay. 13. If it is necessary to replace the hard drive bracket, follow these steps: a. Remove the four Phillips M3.0x3.
b. Lift the bracket (2) straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive. Secondary hard drive NOTE: The hard drive bracket is included in the Hard Drive Hardware Kit, spare part number 642774-001.
Remove the secondary hard drive: 1. Position the computer with the front toward you. 2. Loosen the two Phillips M2.5x10.5 captive screws (1) that secure the hard drive to the computer. 3. Loosen the Phillips M2.5x10.5 captive screw (2) that secures the hard drive to the computer. 4. Grasp the tab and slide the hard drive (3) to the right. 5. Lift the hard drive up (4) to remove it from the hard drive bay. 6. If it is necessary to replace the hard drive bracket, follow these steps: a.
b. Lift the bracket (2) straight up to remove it. Reverse this procedure to reassemble and install the primary hard drive. Optical drive Description Spare part number Blu-ray R/RE DVD±RW SuperMulti Double-Layer Drive 652551-001 DVD±RW SuperMulti Double-Layer Drive 652549-001 Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive 652550-001 DVD-ROM Drive 652548-001 Before removing the optical drive, follow these steps: 1. Shut down the computer.
3. Insert a flat-bladed screwdriver or similar tool into the optical drive tab access (2) and press the tab to the left to release the optical drive from the computer. 4. Remove the optical drive (3). 5. If it is necessary to replace the optical drive bracket: 6. a. Position the optical drive with the rear toward you. b. Remove the three Phillips M2.0×3.0 screws (1) that secure the optical drive bracket to the optical drive. c. Remove the optical drive bracket (2).
b. Firmly pull outward on the open tray (2) until the optical drive slides out. c. Firmly pull outward on the bezel to remove the bezel from the optical drive tray. Reverse this procedure to reassemble and install the optical drive. Upgrade bay hard drive NOTE: The hard drive bracket is included in the Hard Drive Hardware Kit, spare part number 642774-001. 60 Description Spare part number 7.0 mm, 9.5 mm, or 12.
Before removing the upgrade bay hard drive, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 45). 5.
5. Remove the upgrade bay hard drive (3). Reverse this procedure to reassemble and install the upgrade bay hard drive and upgrade bay hard drive carrier. Primary memory module NOTE: Primary memory is installed under the keyboard. A computer having a system board with spare part number 652508-001 or 655024-001 has two memory slots (primary memory slots). When adding or replacing memory modules, slot 1 must be populated before slot 2 is populated.
4. Remove the battery (see Battery on page 45). 5. Remove the service access cover (see Service access cover on page 46) 6. Remove the hard drive (see Primary hard drive on page 54). 7. Remove the keyboard (see Keyboard on page 65). Remove the primary memory module: 1. Spread the retaining tabs (1) on each side of the primary memory module slot to release the primary memory module. (The edge of the module opposite the slot rises away from the computer.) 2.
NOTE: A memory module must be installed in the right expansion memory module slot before a memory module is installed in the left expansion memory module slot. Before removing an expansion memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Keyboard For use in: Spare part number For use in: Spare part number Keyboard with backlight (includes keyboard cable, pointing stick and pointing stick cable): Belgium 652554-A41 Northwest Africa 652554-DW1 Bulgaria 652554-261 Norway 652554-091 Czech Republic and Slovakia 652554-A81 Portugal 652554-131 Denmark 652554-081 Russia 652554-251 Finland and Sweden 652554-B71 Saudi Arabia 652554-171 France 652554-051 Slovenia 652554-BA1 French Canada 652554-121 South Korea 652554-AD1
Before removing the keyboard, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 45). 5.
4. Insert a small tool at an angle through the hole in the optical drive bay at an angle to push out the top edge of the keyboard. 5. Turn the computer right-side up, with the front toward you. 6. Open the display as far as it will open. 7. Lift the rear edge (1) of the keyboard until it rests at an angle. 8. Slide the keyboard back toward the display (2).
9. Turn the keyboard over to rest on the palm rest. 10. Release the keyboard ZIF connector (1) and lift the keyboard cable (2) to release it. 11. Release the pointing stick ZIF connector (3) and lift the cable (4) to release it. Reverse this procedure to install the keyboard. Fan/graphics board heat sink assembly NOTE: 68 The fan/graphics board heat sink assemblies include replacement thermal material.
NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements.
3. Lift the heat sink/fan assembly (3) straight up to remove it. NOTE: Due to the adhesive quality of the thermal material located between the fan/graphics board heat sink assembly and graphics board components, it may be necessary to move the graphics board heat sink from side to side to detach it from the system board.
Fan Description Spare part number Fan 652541-001 Before removing the fan, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
Reverse this procedure to install the fan into the fan/graphics board heat sink assembly. Graphics board NOTE: The graphics board spare part kit includes replacement thermal material. Description Spare part number AMD FirePro M5950 XT-GL 1GB GDDR5 (DP 1.
3. Remove the graphics board (3) out to the right. Reverse this procedure to install the graphics board. Processor heat sink Description Spare part number For use only with computer models equipped with quad-core processors 653629-001 For use only with computer models equipped with dual-core processors 652542-001 Before removing the processor heat sink, follow these steps: 1. Shut down the computer.
Remove the processor heat sink: 1. Following the sequence stamped into the processor heat sink, loosen the four Phillips captive screws (1) that secure the processor heat sink to the system board. NOTE: Due to the adhesive quality of the thermal material located between the processor heat sink and the processor, it may be necessary to move the processor heat sink from side to side to detach it from the system board.
2. Lift the processor heat sink (2) up and to the right at an angle and remove it from the base enclosure (3). NOTE: Thermal paste located on the surfaces of the processor (1) and the processor heat sink (2) must be thoroughly removed and replaced each time the processor heat sink is removed. Replacement thermal paste is included in the processor heat sink and processor spare part kits. Reverse this procedure to install the processor heat sink.
Description Spare part number 2nd Generation Intel® Core™ processors, (support Intel Turbo Boost Technology) (includes replacement thermal material): i7-2620M, 2.7 GHz (turbo up to 3.4 GHz) dual-core processor, 4 MB L3 cache, 4 threads, 35W 657844-001 i7-2630QM 2.0 GHz (turbo up to 2.9 GHz) quad-core processor, 6 MB L3 cache, 8 threads, 45W 657849-001 i7-2720QM, 2.2 GHz (turbo up to 3.3 GHz) quad-core processor, 6 MB L3 cache, 8 threads, 45W 657846-001 i7-2820QM, 2.3 GHz (turbo up to 3.
2. Lift the processor (2) straight up and remove it. NOTE: When you install the processor, the gold triangle (3) on the processor must be aligned with the triangle (4) embossed on the processor socket. Reverse this procedure to install the processor. Display bezel Description Spare part number Display bezel for use with computer models with a webcam 652522-001 Display bezel for use with computer models without a webcam 652523-001 Before removing the display bezel, follow these steps: 1.
Remove the display bezel: 1. Remove the screw covers (1) and the two Torx M2.5x8.0 screws (2) that secure the display bezel to the display enclosure. 2. Flex the inside edges of the top edge (1), the left and right sides (2), and the bottom edge (3) of the display bezel until the bezel disengages from the display enclosure. 3. Remove the bezel from the display enclosure (4). Reverse this procedure to install the display bezel.
Display panel Description Spare part number 43.9 cm (17.3 in), HD+ AG LED WVA 652520-001 43.9 cm (17.3 in), FHD AG WVA 652521-001 Before removing the display panel, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
7. Disconnect the display cable (6) from the display panel 8. Remove the eight Phillips M2.0x3.0 screws (1) that secure the display panel brackets to the display panel. 9. Remove the display panel (2). Reverse this procedure to reassemble and to install the display panel.
Before removing the webcam module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the display bezel (see Display bezel on page 77).
6. Remove the optical drive (see Optical drive on page 58) or upgrade bay hard drive (see Upgrade bay hard drive on page 60). 7. Remove the keyboard (see Keyboard on page 65). Remove the top cover: 82 1. Position the computer right-side up, with the front toward you. 2. Lift up the TouchPad ZIF connector (1) and remove the TouchPad cable (2). 3. Lift up the TouchPad button ZIF connector (3) and remove the TouchPad button cable (4). 4.
6. Remove the power button board cable (5). 7. Position the computer upside down, with the front toward you. 8. Remove the four Phillips M2.5x4.0 screws inside the battery bay and the two Phillips M2.5x4.0 screws in the optical drive/upgrade drive bay (1). 9. Remove the eight Torx M2.5x6.0 screws (2) that secure the base enclosure to the top cover. 10. Position the computer right-side up. 11.
12. Remove the top cover from the base enclosure (2). 13. If it is necessary to replace the TouchPad: a. Remove the three screws (1) securing the TouchPad to the top cover. b. Release the TouchPad from the clips (2) securing the TouchPad to the top cover. c. Remove the TouchPad (3) from the top cover. Reverse this procedure to install the top cover and TouchPad.
Display assembly NOTE: The display assembly spare part kit includes the display panel cable, 3 WLAN antenna and cables, and 2 WWAN antenna and cables. Description Spare part number 43.9 cm (17.3 in), FHD AG RGB LED UVWA Dream Color with webcam (not available with HP Mobile Broadband) 652519-001 43.9 cm (17.
86 2. Remove the tape (1) that secures the display cable to the system board. Remove the display cable (2) from the system board. Remove the webcam module (3) from the system board. 3. Remove the Phillips screw (1) that secures the VGA port to the base enclosure. Lift the port (2) up at an angle to remove it (3).
4. Position the computer upside down. Remove the tape (1) that secures the WLAN and WWAN cables to the system board. Feed the WLAN and WWAN cables through the hole next to the keyboard screw (2). 5. Position the computer right-side up. Remove the WLAN and WWAN cables (1) from the routing clips (2) in the base enclosure and the system board. 6. Remove the two interior Torx screws (3) that secure the hinge cover to the base enclosure.
7. Position the computer with the rear toward you. CAUTION: Support the display assembly when removing the display screws in the following steps. Failure to support the display assembly can result in damage to the assembly and other components. a. Remove the four Torx M2.5x7.0 screws (1) that secure the display hinges to the base enclosure. b. Remove the four Torx M2.5x3.0 screws (2) that secure the hinge cover to the base enclosure. c. Remove the display assembly (3) from the base enclosure. 8.
b. Remove the display hinge cover (2). 10. If it is necessary to replace the display cable: a. Remove the display cable from the left corner (1) of the display cable channel. b. Disconnect the display cable (2) from the light sensor in the webcam, and then remove the display cable.
11. If it is necessary to replace the webcam cable: 90 a. Remove the Phillips screw (1) from the routing channel. Slide the routing channel to the right and lift up. Remove the webcam cable from the channel (2). b. Disconnect the webcam from the connector (1). c. Disconnect the webcam cable (2) from the webcam. d. Remove the webcam cable (3).
12. If it is necessary to replace the WLAN antennas and: a. Remove the WLAN antennas (1) from the display enclosure. The antennas are attached to the display enclosure with tape. b. Remove the WLAN (2) from the display enclosure. The are attached to the display enclosure with tape. c. Remove the WLAN antennas and (3) from the display enclosure. 13. If it is necessary to replace the WWAN antennas and: a. Remove the WWAN antennas cables (1) from the display enclosure.
c. Remove the WWAN antennas assembly (3) from the display enclosure. 14. If it is necessary to replace the display latch hooks: a. Remove the two Phillips M2.0x3.0 screws (1) that secure the display latch hooks to the display enclosure. b. Remove the display latch hooks (2). Reverse this procedure to reassemble and to install the display assembly.
Power button board Description Spare part number Power button board 652515-001 Before removing the power button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
5. Lift the power button board (4) to remove it. Reverse this procedure to install the power button board. Application button board Description Spare part number Application button board 652516-001 Before removing the application button board, follow these steps: 94 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Remove the application button board: 1. Position the top cover upside down with the front toward you. 2. Remove the two Phillips M2.5x3.0 screws (1) that secure the application button board to the top cover. 3. Slide the application button board cable (2) out from the clip in the top cover. 4. Remove the application button board (3). Reverse this procedure to install the application button board.
7. Remove the keyboard (see Keyboard on page 65). 8. Remove the top cover (see Top cover on page 81). Remove the fingerprint reader: 1. Position the top cover upside down with the front toward you. 2. Peel off the tape (1) that secures the fingerprint reader to the top cover. 3. Lift the fingerprint reader (2) from the top cover. 4. Slide the fingerprint reader cable (3) out from the clips in the top cover. 5. Remove the fingerprint reader (4).
7. Remove the keyboard (see Keyboard on page 65). 8. Remove the top cover (see Top cover on page 81). Remove the audio/USB 2.0 board: 1. Position the computer right-side up with the front toward you. 2. Disconnect the speaker cable (1) from the audio/USB 2.0 board. 3. Remove the three Phillips M2.5x3.0 screws (2) that secure the audio/USB 2.0 board to the base enclosure. 4. Lift the left edge (3) of the audio/USB 2.0 board to disconnect it from the system board. 5. Remove the audio/USB 2.
Speaker assembly Description Spare part number Speaker assembly 652540-001 Before removing the speaker assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
3. Remove the speaker assembly (3). Reverse this procedure to install the speaker assembly. Modem module NOTE: The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 652545-001. See Modem module cable on page 101 for information on replacing the modem module cable. Description Spare part number 56K V.92 1data/fax modem 628824-001 Before removing the modem module, follow these steps: 1. Shut down the computer.
9. Remove the Smart Card reader (see Smart Card reader on page 51). 10. Remove the Audio/USB 2.0 board (see Audio/USB 2.0 board on page 96). Remove the modem module: 1. Position the computer right-side up with the front toward you. 2. Remove the two Phillips M2.0x3.0 screws (1) that secure the modem to the system board. 3. Disconnect the modem cable (2) from the modem. 4. Remove the modem (3) from the system board. Reverse this procedure to install the modem module.
Modem module cable NOTE: The modem module cable is included in the Cable Kit, spare part number 652545-001. Before removing the modem module cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
4. Gently pry the modem jack (3) out from the base enclosure. Reverse this procedure to install the modem module cable.
Card reader/USB 3.0 board Description Spare part number Card reader/USB 3.0 board 652514-001 Before removing the card reader/USB 3.0 board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
5. Remove the card reader/USB 3.0 board (3) to the right away from the base enclosure. Reverse this procedure to install the card reader/USB 3.0 board. Bluetooth module cable NOTE: The Bluetooth module cable is included in the Cable Kit, spare part number 652545-001. Before removing the Bluetooth module cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
3. Remove the Bluetooth cable (2). Reverse this procedure to install the Bluetooth module cable.
Network cable and jack NOTE: The network cable is included in the Cable Kit, spare part number 652545-001. Before removing the network cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
4. Remove the network cable (4) from the base enclosure. Reverse this procedure to install the network cable. Power connector cable The power connector cable is included in the Cable Kit, spare part number 652545-001. Before removing the power connector cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
2. Remove the power connector cable jack (2) from the base enclosure. Reverse this procedure to install the Power connector cable. System board NOTE: All system board spare part kits include replacement thermal material. NOTE: Models that support quad-core processors have four memory slots. Models that support dual-core processors have two memory slots.
5. Remove the service access cover (see Service access cover on page 46). 6. Remove the optical drive (see Optical drive on page 58) or upgrade bay hard drive (see Upgrade bay hard drive on page 60). 7. Remove the keyboard (see Keyboard on page 65). 8. Remove the top cover (see Top cover on page 81). 9. Remove the display assembly (see Display assembly on page 85). 10. Remove the fan/graphics board heat sink (see Fan/graphics board heat sink assembly on page 68). 11.
7. Remove the system board (7) by lifting it straight up. Reverse this procedure to install the system board. Security lock The security lock is included with the base enclosure assembly, spare part number 652535-001. Before removing the security lock, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
14. Remove the Card reader/USB 3.0 board (see Card reader/USB 3.0 board on page 103). 15. Remove the system board (see System board on page 108). Remove the security lock: 1. Position the computer right-side up with the front toward you. 2. Remove the Torx T9M2.5×6.0 screw (1) that secures the security lock to the base enclosure. 3. Remove the screw (2) that secures the security lock to the base enclosure. 4.
5 Computer Setup Windows Vista and Windows 7 Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer. NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled. To start Computer Setup, follow these steps: 1.
To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File > Ignore changes and exit, and then press enter. – or – ● To save your changes and exit Computer Setup menus, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions.
Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this System Information ● View identification information for the computer and the batteries in the system. ● View specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version.
Security menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select To do this Administrator Tools Setup BIOS Administrator Password Set up a BIOS administrator password User Management (requires a BIOS administrator password) Create New BIOS User Account ● Select from a list of BIOS users. ● Select from a list of ProtectTools users. Password Policy (requires a BIOS administrator password) Revise password policy criteria.
System Configuration menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select To do this Language Change the Computer Setup language. Boot Options ● Set a Startup Menu delay (in seconds). ● Set the MultiBook Express Boot Popup delay in seconds. ● Enable/disable Custom Logo. ● Enable/disable Display Diagnostic URL (enabled by default). ● Enable/disable CD-ROM boot (enabled by default). ● Enable/disable SD Card boot (enabled by default).
Select To do this Device Configurations (continued) ● Enable/disable secondary battery fast charge (enabled by default). ● Enable/disable HP QuickLook (select models only) (enabled by default). ● Enable/disable Preboot Authentication on HP QuickLook Boot (enabled by default). ● Enable/disable HP QuickWeb (enabled by default). ● Enable/disable HP QuickWeb Write Protect (disabled by default). ● Enable/disable Virtualization Technology (select models only; disabled by default).
Select To do this Built in Device Options ● Enable/disable the wireless button state (enabled by default). ● Enable/disable eMBedded WLAN device radio (select models only; enabled by default). ● Enable/disable the eMBedded Bluetooth device radio (enabled by default). ● Enable/disable the LAN (enabled by default). ● Enable/disable LAN/WLAN switching (disabled by default). ● Set the wake on LAN state.
Select To do this AMT Options ● Enable/disable Firmware Verbosity. ● Enable/disable AMT Setup Prompt (Ctrl-P). ● Enable/disable USB Key Provisioning Support. ● Enable/disable Unconfigure AMT on next boot. ● Select Terminal Emulation Mode. ◦ ANSI ◦ VT100 ● Enable/disable Firmware Progress Event Support. ● Enable/disable Initiate Intel CIRA. Set Security Level Change, view, or hide security levels for all BIOS menu items. Restore Security Defaults Restore the default security settings.
6 Specifications Computer specifications Metric U.S. Width 41.70 cm 16.40 in Depth 27.20 cm 10.70 in Height (front to back) 3.70 cm to 4.30 cm 1.47 in to 1.68 in Weight 3.60 kg 7.96 lbs Dimensions Input power Operating voltage 19.5 V dc @ 4.74 A – 120 W Operating current 4.
43.9 cm (17.3 in) WVA display specifications Metric U.S. Width 24.4 cm 9.65 in Depth 38.1 cm 15.0 in Diagonal 43.9 cm 17.3 in Number of colors Up to 16.8 million Contrast ratio 200:1 (typical) Brightness 180 nits (typical) Backlight LED Character display 80 × 25 Total power consumption 6.0 W Viewing angle +/-65 horizontal, +/-50° vertical (typical) Dimensions Hard drive specifications 750 GB* 500 GB* 320 GB* Height 9.5 mm 9.5 mm 9.5 mm Width 7.0 mm 7.0 mm 7.
Blu-ray R/RE DVD±RW SuperMulti Double-Layer Drive specifications Applicable disc Read: Write: BD-ROM, BD-ROM-DL, BD-R, BD-RDL, BD-RE, BD-RE-DL, DVD-ROM, DVD+R, DVD+R-DL, DVD+RW, DVDR, DVD-R-DL, DVD-RW, DVD-RAM (Ver.2), CD-DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple sessions), CD Extra, CD-R, CD-RW, and CD-TEXT DVD-RAM (Ver.2), DVD+R, DVD-R, CD-R, and CD-ROM Access time BD DVD Random < 230 ms < 180 ms Cache buffer 4.
Applicable disc Read: Write: 24X CD-R 3,600 KB/sec 16X CD-RW 2,400 KB/sec 8X DVD+R 10,800 KB/sec 4X DVD+RW 5,400 KB/sec 8X DVD-R 10,800 KB/sec 4X DVD-RW 5,400 KB/sec 2.
Applicable disc Read: 5X DVD-RAM 6,750 KB/sec Transfer mode Multiword DMA Mode Write: DVD-ROM Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD mIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo cD, Video CD), Multisession CD (Photo cD, CDEXTRA, Portfolio, CD-R, CD-RW), CDR, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVDRAM CD-R and CD-RW Access time CD DVD Random < 110 ms < 130 ms Cache buffer 2 MB Data transfer
7 Backup and recovery Windows 7 To protect your information, use Windows Backup and Restore to back up individual files and folders, back up your entire hard drive (select models only), create system repair discs (select models only), or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.
Backing up your information Recovery after a system failure is as complete as your most current backup. You should create system repair discs (select models only) and your initial backup immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.
Performing a recovery In case of system failure or instability, the computer provides the following tools to recover your files: ● Windows recovery tools: You can use Windows Backup and Restore to recover information you have previously backed up. You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly. ● f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image.
Using f11 recovery tools CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled. Personal files must be restored from a backup. To recover the original hard drive image using f11, follow these steps: 1.
Using a Windows 7 operating system DVD (purchased separately) If you are unable to boot (start up) your computer and you cannot use the system repair discs you previously created (select models only), you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system. Be sure that your most recent backup (stored on discs or on an external drive) is easily accessible. To order a Windows 7 operating system DVD, go to http://www.hp.
Windows Vista To protect your information, use the Backup and Restore Center to back up individual files and folders, back up your entire hard drive (select models only), or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.
3. Open a word-processing document, and then select Edit > Paste. The screen image is added to the document. 4. Save the document. ● When backing up to discs, use any of the following types of discs (purchased separately): CD-R, CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend on the type of optical drive installed in your computer.
Using the Windows recovery tools To recover information you previously backed up, follow these steps: 1. Select Start > All Programs > Maintenance > Backup and Restore Center. 2. Follow the on-screen instructions to recover your entire computer (select models only) or your files. NOTE: Windows includes the User Account Control feature to improve the security of your computer.
Using f11 recovery tools CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled. Personal files must be restored from a backup.
Using a Windows Vista operating system DVD (purchased separately) If you are unable to boot (start up) your computer, you must purchase a Windows Vista operating system DVD to reboot the computer and repair the operating system. Be sure that your most recent backup (stored on discs or on an external drive) is easily accessible. To order a Windows Vista operating system DVD, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions.
8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China COC 5 South Korea EK 4 Sweden SEMKO 1 Switzlerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1.
9 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. CAUTION: The procedures in this chapter can result in damage to display components.
Perform the following steps: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel 3.
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter 2. 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel. 9. Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display panel frame.
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. 15. Remove the backlight cables (1) from the clip (2) in the display panel.
16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Remove the backlight from the backlight frame. 19. Disconnect the display cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel.
22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight.
Index Symbols/Numerics 1394 port, identifying 14 A AC adapter, spare part numbers 31, 32, 33 accessory battery connector identifying 17 ambient light sensor identifying 15 ambient light sensor board spare part number 28, 37 Antenna Kit spare part number 28, 33 application button board removal 94 spare part number 23, 33, 94 audio in (microphone) jack 13 audio, product description 2 audio-out (headphone) jack 13 audio/USB 2.
display release latch 12 Display Rubber Kit spare part number 34 Display Rubber Kit, spare part number 28 Display Screw Kit spare part number 28, 33 display specifications 121 DisplayPort, identifying 14 docking connector identifying 17 docking support, product description 4 drives, preventing damage 39 DVD-ROM Drive precautions 39 spare part number 24, 29, 34, 58 specifications 124 DVD±RW and CD-RW SuperMulti Double-Layer combo Drive precautions 39 specifications 123 DVD±RW SuperMulti DoubleLayer Drive spa
removal 62, 63 spare part numbers 24, 32, 62, 63 memory module compartment identifying 18 microphone product description 2 spare part number 28, 37 miscellaneous parts spare part numbers 31 Mobile Broadband Module identifying 18 model name 1 modem module product description 2 removal 99 spare part number 23, 32, 99 modem module cable illustrated 26 removal 101 mute light, identifying 8 N network cable illustrated 26 removal 106 spare part number 24 network jack, identifying 14 num lk key, identifying 11 num
service access cover removal 46 spare part number 25, 34, 46 service considerations 38 service tag 19, 43 serviceability, product description 6 SIM slot identifying 17 SIM, removal 45 slots ExpressCard 14 security cable 14 Smart Card cover spare part number 34 Smart Card reader removal 51, 53 spare part number 25, 37, 51 Smart Card reader cover spare part number 25 solid-state drive precautions 39 product description 2 spare part numbers 25, 29, 37 speaker assembly removal 98 spare part number 23, 34, 98 sp
