How to use SCM

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
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What is SCM?
This document explains how to use SCM
The followings are the purpose of SCM.
SCM shortens the time which takes at the time of a repair request.
By shortening the time of HW troubleshooting sharply, SCM inhibits the influence on
business at worst.
SCM improves the operating efficiency of a customer's help desk.
SCM can submit the repair request by WEB.
SCM provides quick support service to customer.