HP Color LaserJet Pro MFP M277 - User Guide

Check the send-fax resolution settings ....................................................................................................... 129
Check the error-correction settings ............................................................................................................. 129
Check the t-to-page setting ........................................................................................................................ 129
Clean the pickup rollers and separation pad in the document feeder ................................................... 129
Send to a dierent fax machine .................................................................................................................... 131
Check the sender's fax machine ................................................................................................................... 131
Solve wired network problems .......................................................................................................................................... 132
Introduction ...................................................................................................................................................... 132
Poor physical connection ............................................................................................................................... 132
The computer is using the incorrect IP address for the product ............................................................. 132
The computer is unable to communicate with the product ..................................................................... 132
The product is using incorrect link and duplex settings for the network .............................................. 133
New software programs might be causing compatibility problems ...................................................... 133
The computer or workstation might be set up incorrectly ...................................................................... 133
The product is disabled, or other network settings are incorrect ........................................................... 133
Solve wireless network problems ..................................................................................................................................... 134
Introduction ...................................................................................................................................................... 134
Wireless connectivity checklist ..................................................................................................................... 134
The product does not print after the wireless conguration completes ............................................... 135
The product does not print, and the computer has a third-party rewall installed ............................. 135
The wireless connection does not work after moving the wireless router or product ........................ 135
Cannot connect more computers to the wireless product ....................................................................... 135
The wireless product loses communication when connected to a VPN ................................................. 136
The network does not appear in the wireless networks list .................................................................... 136
The wireless network is not functioning ..................................................................................................... 136
Perform a wireless network diagnostic test ............................................................................................... 136
Reduce interference on a wireless network ............................................................................................... 136
Solve fax problems .............................................................................................................................................................. 138
Introduction ...................................................................................................................................................... 138
Fax troubleshooting checklist ....................................................................................................................... 138
Solve general fax problems ........................................................................................................................... 139
Faxes are sending slowly .......................................................................................................... 139
Fax quality is poor ...................................................................................................................... 140
Fax cuts o or prints on two pages ......................................................................................... 141
Index ........................................................................................................................................................................................................... 143
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