HP Color LaserJet Pro MFP M277 - User Guide
Check the send-fax resolution settings
If the product was unable to send a fax because the receiving fax machine did not answer or was busy, the
product attempts to redial based on the redial-on-busy, redial-on-no-answer, and redial-on-communication-
error options.
1. From the Home screen on the product control panel, touch the Setup button.
2. Touch the Fax Setup menu.
3. Touch the Advanced Setup menu.
4. Open the Fax Resolution menu.
Check the error-correction settings
Usually, the product monitors the signals on the telephone line while it is sending or receiving a fax. If the
product detects an error during the transmission and the error-correction setting is On, the product can request
that the portion of the fax be resent. The factory-set default for error correction is On.
You should turn o error correction only if you are having trouble sending or receiving a fax, and you are willing
to accept the errors in the transmission. Turning o the setting might be useful when you are trying to send a fax
overseas or receive one from overseas, or if you are using a satellite telephone connection.
1. From the Home screen on the product control panel, touch the Setup button.
2. Touch the Service menu.
3. Touch the Fax Service menu.
4. Touch the Error Correction button, and then touch the On button.
Check the t-to-page setting
If the product printed a fax job o the page, turn on the t-to-page feature from the product control panel.
NOTE: Make sure that the default paper size setting matches the size of the paper in the tray.
1. From the Home screen on the product control panel, touch the Setup button.
2. Touch the Fax Setup menu.
3. Touch the Advanced Setup menu.
4. Touch the Fit to Page button, and then touch the On button.
Clean the pickup rollers and separation pad in the document feeder
If the document feeder experiences paper-handling problems, such as jams or multiple-page feeds, clean the
document-feeder rollers and separation pad.
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