406846-001.book Page i Wednesday, February 8, 2006 10:36 AM Getting Started HP Compaq Notebook Series Document Part Number: 406846-001 May 2006 This guide explains how to set up your hardware and software, and begin using the computer in Microsoft® Windows®.
406846-001.book Page ii Wednesday, February 8, 2006 10:36 AM © Copyright 2006 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
406846-001.book Page iii Wednesday, February 8, 2006 10:36 AM Contents 1 First-time setup Identify required hardware. . . . . . . . . . . . . . . . . . . . . . . . 1–1 Set up the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3 Step 1: Insert the battery . . . . . . . . . . . . . . . . . . . . . . 1–4 Step 2: Connect the computer to external power. . . . 1–5 Step 3: Turn on the computer . . . . . . . . . . . . . . . . . . 1–7 Step 4: Set up the software . . . . . . . . . . . . . . . .
06846-001.book Page iv Wednesday, February 8, 2006 10:36 AM Contents 3 Troubleshooting Troubleshooting resources . . . . . . . . . . . . . . . . . . . . . . . . 3–1 Quick troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2 The computer is unable to start up. . . . . . . . . . . . . . . 3–2 The computer screen is blank . . . . . . . . . . . . . . . . . . 3–3 Software is functioning abnormally . . . . . . . . . . . . . 3–4 The computer is turned on but not responding . . . . .
406846-001.book Page v Wednesday, February 8, 2006 10:36 AM Contents C Backup and recovery Safeguard your data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back up the system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back up specific files or folders . . . . . . . . . . . . . . . . Back up the entire system . . . . . . . . . . . . . . . . . . . . . Back up modifications made to the system . . . . . . . . Schedule backups . . . . . . . . . . . . . . . . . . . . . . . . . . .
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406846-001.book Page 1 Wednesday, February 8, 2006 10:36 AM 1 First-time setup Identify required hardware To set up the computer for the first time, you will need the computer, AC adapter, power cord, and the primary battery. included with the computer may vary by region ✎ Components and by model.
406846-001.book Page 2 Wednesday, February 8, 2006 10:36 AM First-time setup Component 1 Power cord 4 Country-specific modem adapter (select models only) 2 HP Smart AC Adapter 5 Modem cable (optional for setup) 3 Primary battery only the included AC adapter or one approved for this ✎ Use computer. you use dial-up networking, the modem cable is ✎ Unless optional for setup.
406846-001.book Page 3 Wednesday, February 8, 2006 10:36 AM First-time setup Set up the computer To set up the computer, you will 1. Insert the battery into the computer. 2. Connect the computer to external power. ✎ The battery begins to charge. 3. Turn on the computer. 4. Set up the software. 5. Create recovery discs (recommended). to Appendix C, “Backup and recovery,” for ✎ Refer instructions.
406846-001.book Page 4 Wednesday, February 8, 2006 10:36 AM First-time setup Step 1: Insert the battery To insert a primary battery: 1. Turn the computer upside down on a flat surface, with the battery bay toward you. 2. Slide the battery 1 into the battery bay until it is seated. The battery release latch 2 automatically locks the battery into place.
406846-001.book Page 5 Wednesday, February 8, 2006 10:36 AM First-time setup Step 2: Connect the computer to external power cords and AC outlets vary in appearance by region and ✎ Power country. To connect the computer to external AC power: 1. Plug the AC adapter into the power connector 1 on the computer. 2. Plug the power cord into the AC adapter 2. 3. Plug the other end of the power cord into an AC outlet 3.
406846-001.book Page 6 Wednesday, February 8, 2006 10:36 AM First-time setup When the computer receives AC power, the battery begins to charge and the battery light (on the front of the computer) is turned on. When the battery is fully charged, the battery light is turned off. Leave the computer connected to external power until the battery is fully charged and the battery light is turned off.
406846-001.book Page 7 Wednesday, February 8, 2006 10:36 AM First-time setup Step 3: Turn on the computer To open the computer: 1. Slide the display release latch 1 to the right to release the display. 2. Raise the display 2.
406846-001.book Page 8 Wednesday, February 8, 2006 10:36 AM First-time setup 3. Press the power button 1. The power light next to the power button 2 and the power light on the front of the computer 3 are turned on, and you are prompted to begin software setup.
406846-001.book Page 9 Wednesday, February 8, 2006 10:36 AM First-time setup Step 4: Set up the software After the computer is turned on, it will go through a brief software setup. Follow the on-screen instructions to set up the software. Note the following: Ä ■ After you respond to the setup prompt, you must complete the entire setup process without interruption. Setup time varies. ■ During software setup, the computer may pause periodically for several minutes.
406846-001.book Page 10 Wednesday, February 8, 2006 10:36 AM First-time setup Step 5: Create recovery discs (recommended) After setting up the computer for the first time, you can create a set of recovery discs of your full factory image using HP Backup and Recovery Manager. The recovery discs are used to start up (boot) the computer and restore the operating system and software applications to factory settings in case of system failure or instability.
406846-001.book Page 1 Wednesday, February 8, 2006 10:36 AM 2 Next steps Install additional hardware and software Identify and install hardware To see a list of hardware installed on the computer: 1. Select Start > My Computer. 2. In the left pane of the System Tasks window, select View system information. 3. Select Hardware tab > Device Manager. You can also add hardware or modify your device configurations using Device Manager.
406846-001.book Page 2 Wednesday, February 8, 2006 10:36 AM Next steps Locate and install software The computer includes software that may be ■ Preinstalled on your hard drive. To see a list of the ready-to-use software preinstalled on the computer: 1. Click Start > All Programs. 2. Double-click the program you want to open. ■ Provided on a CD or DVD. To install a software program from a disc: 1. Insert the disc into your optical drive. 2.
406846-001.book Page 3 Wednesday, February 8, 2006 10:36 AM Next steps Protect the computer The information in this section is designed to protect the computer from damage caused by a virus, a security breach, a power surge, or unsafe operation. Protect the computer from viruses When you use the computer for e-mail, network, or Internet access, you expose it to computer viruses that can disable the operating system, applications, or utilities or cause them to function abnormally.
406846-001.book Page 4 Wednesday, February 8, 2006 10:36 AM Next steps Protect your privacy When you use the computer for e-mail, network, or Internet access, it is possible for unauthorized persons to obtain information about you or the computer. To optimize the privacy protection features included with the computer: ■ Keep the operating system and software updated. Many software applications contain security enhancements. ■ Use a firewall.
406846-001.book Page 5 Wednesday, February 8, 2006 10:36 AM Next steps Use the computer safely Å WARNING: To reduce the risk of electric shock or damage to your equipment: ■ Plug the power cord into an AC outlet that is easily accessible at all times. ■ Disconnect power from the computer by unplugging the power cord from the AC outlet (not by unplugging the power cord from the computer).
406846-001.book Page 6 Wednesday, February 8, 2006 10:36 AM Next steps Å WARNING: To avoid potential discomfort or burns, do not block the air vents or use the computer on your lap for extended periods. The computer is designed to run demanding applications at full power. As a result of increased power consumption, it is normal for the computer to feel warm or hot when used continuously.
406846-001.book Page 7 Wednesday, February 8, 2006 10:36 AM Next steps Connect to a computer network The computer may have the following networking capabilities: ■ Local area network (LAN) ■ Wireless local area network (WLAN) ■ Wireless wide area network (WWAN) ■ Bluetooth® If you plan to connect the computer to a home office LAN or WLAN, refer to the Help and Support Center for information on networking.
406846-001.book Page 8 Wednesday, February 8, 2006 10:36 AM Next steps Update your software Most software, including the operating system, is updated frequently by the manufacturer or provider. Important updates to the software included with the computer may have been released since the computer left the factory. Some updates may affect the way the computer responds to optional software or external devices. Many updates provide security enhancements.
406846-001.book Page 9 Wednesday, February 8, 2006 10:36 AM Next steps Turn off the computer correctly Whenever possible, turn off the computer by using the standard shutdown procedure: 1. Save your work and close all open applications. 2. Shut down the computer through the operating system by selecting Start > Turn Off Computer > Turn Off. have been registered to a network domain, the button ✎ Ifyouyouclick will be called Shut Down instead of Turn Off Computer.
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406846-001.book Page 1 Wednesday, February 8, 2006 10:36 AM 3 Troubleshooting Troubleshooting resources If you experience computer problems, follow the troubleshooting steps below: 1. Refer to “Quick troubleshooting,” next in this chapter. 2. Access additional information about the computer and Web site links through the Help and Support Center. Select Start > Help and Support.
406846-001.book Page 2 Wednesday, February 8, 2006 10:36 AM Troubleshooting Quick troubleshooting The computer is unable to start up To turn on the computer, press the power button. When the computer is turned on, the power light is turned on. If the computer and the power light are not turned on when you press the power button, adequate power may not be available to the computer.
406846-001.book Page 3 Wednesday, February 8, 2006 10:36 AM Troubleshooting The computer screen is blank If the computer is on but the screen is blank, the computer may be in standby or hibernation, may not be set to display the image on the computer screen, or the display switch may not be functioning properly. Try the suggestions below to resolve the issue: ■ To resume from standby or restore from hibernation, briefly press the power button.
406846-001.book Page 4 Wednesday, February 8, 2006 10:36 AM Troubleshooting Software is functioning abnormally If the software becomes unresponsive or responds abnormally: ■ Restart the computer: ❏ In Windows XP Home, select Start > Turn Off Computer > Restart. ❏ In Windows XP Professional, select Start > Turn Off Computer > Restart > OK. (If you have been registered to a domain, the button you click will be called Shut Down instead of Turn Off Computer.
406846-001.book Page 5 Wednesday, February 8, 2006 10:36 AM Troubleshooting The computer is turned on but not responding If the computer is turned on, but not responding to software or keyboard commands, turn off the computer by using the standard shutdown procedure: 1. Save your work and close all open applications. 2. Shut down the computer through the operating system by selecting Start > Turn Off Computer > Turn Off.
406846-001.book Page 6 Wednesday, February 8, 2006 10:36 AM Troubleshooting The computer is unusually warm It is normal for the computer to feel warm to the touch while it is in use. But if the computer feels unusually warm, it may be overheating because a vent is blocked. If you suspect that the computer is overheating, allow the computer to cool to room temperature. Then be sure to keep all vents free from obstructions while you are using the computer.
406846-001.book Page 7 Wednesday, February 8, 2006 10:36 AM Troubleshooting An external device is not working If an external device does not function as expected: ■ Turn on the device as instructed in the device user guide. Some devices may not be powered by the computer, and must be turned on before the computer is turned on. ■ Be sure that ❏ All device connections are secure. ❏ The device is receiving electrical power.
406846-001.book Page 8 Wednesday, February 8, 2006 10:36 AM Troubleshooting The home wireless network connection is not working If a home wireless network connection is not working as expected: ■ Be sure that the wireless light on the computer is on. If the light is off, press the wireless button to turn it on. ■ Be sure that the computer wireless antennae are free from obstructions. ■ Be sure that the cable or DSL modem and its power cord are properly connected, and the lights are on.
406846-001.book Page 9 Wednesday, February 8, 2006 10:36 AM Troubleshooting Help and Support Center If the preceding questions and solutions did not address your problem, access the Help and Support Center by selecting Start > Help and Support. In addition to providing information about your operating system, the Help and Support Center provides ■ Information about the computer, such as model and serial number, installed software, hardware components, and specifications.
406846-001.book Page 10 Wednesday, February 8, 2006 10:36 AM Troubleshooting Customer Care If you are unable to find the help you need by using the Help and Support Center, you may need to contact Customer Care. Prepare to contact Customer Care For the fastest possible resolution of your problem, have the computer and the following information available when you call or e-mail: ■ Product name located on the display or keyboard. ■ Serial number (s/n) listed on the service tag.
406846-001.book Page 11 Wednesday, February 8, 2006 10:36 AM Troubleshooting Contact Customer Care by e-mail or telephone If the computer is connected to the Internet, select Start > Help and Support to get help by e-mail or to access the Customer Care telephone numbers.
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406846-001.book Page 1 Wednesday, February 8, 2006 10:36 AM A Notebook tour included with the computer may vary by region ✎ Components and model. The illustrations in this appendix identify the standard features included on most computer models.
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406846-001.book Page 1 Wednesday, February 8, 2006 10:36 AM B Connect to the Internet from your home The computer includes hardware and software that allows you to connect to the Internet. Before you can access the Internet, you must ■ Choose an Internet Service Provider (ISP). ■ Choose the type of Internet connection you want, such as broadband, wireless, or dial-up, and connect the hardware. hardware and software features vary depending on the ✎ Internet computer model and your location.
406846-001.book Page 2 Wednesday, February 8, 2006 10:36 AM Connect to the Internet from your home Use the New Connection Wizard You can use the New Connection Wizard to connect to the Internet ■ If you already have an account with an ISP. ■ If you have a disc from an ISP. ■ If you do not have an Internet account and would like to select an ISP from the list provided within the wizard.
406846-001.book Page 3 Wednesday, February 8, 2006 10:36 AM Connect to the Internet from your home Choose the type of Internet connection There are 3 basic types of Internet connection: ■ Broadband: High-speed Internet access is available through ❏ Cable modem ❏ Digital Subscriber Line (DSL) ❏ Satellite ❏ Other services For broadband access, additional hardware and/or software must be provided by your ISP. ■ Wireless: For high-speed mobile Internet access, you can use a wireless connection.
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406846-001.book Page 1 Wednesday, February 8, 2006 10:36 AM C Backup and recovery HP Backup and Recovery Manager provides several ways to back up the system and to recover optimal system functionality. installed drivers, utilities, and applications can be copied ✎ HP to a CD or to a DVD using the HP Backup and Recovery Manager. Safeguard your data Software or devices added to the computer can cause your system to become unstable.
406846-001.book Page 2 Wednesday, February 8, 2006 10:36 AM Backup and recovery Back up specific files or folders You can back up specific files or folders to the computer hard drive, to an optional external hard drive, or to discs. To back up specific files or folders: 1. Select Start > All Programs > HP Backup and Recovery > HP Backup and Recovery Manager. The HP Backup and Recovery Manager opens. 2. Click Next. 3. Click Back up to protect system settings and important data files, and then click Next.
406846-001.book Page 3 Wednesday, February 8, 2006 10:36 AM Backup and recovery Back up the entire system When you perform a complete system backup, you are saving the full factory image, including the Windows operating system, software applications, and all personal files and folders. of the entire hard drive image can be stored on another ✎ Ahardcopydrive, on a network drive, or on recovery discs that you create. To back up the entire system: 1.
406846-001.book Page 4 Wednesday, February 8, 2006 10:36 AM Backup and recovery 7. Select the Protect data access with password check box, and type your password in the Password box. step is optional. If you do not want to password protect ✎ This your data access, clear the Protect data access with password check box. 8. Click Next to back up your entire hard drive. process may take over an hour, depending on the ✎ This computer speed and the amount of information being stored.
406846-001.book Page 5 Wednesday, February 8, 2006 10:36 AM Backup and recovery To create and schedule a system recovery point: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. The HP Backup and Recovery manager opens. 2. Click Expert Mode. 3. Click Create or manage your recovery points, and then click Next. The Recovery Point Manager opens. 4. Follow the on-screen instructions to create or manage recovery points. Schedule backups To schedule backups: 1.
406846-001.book Page 6 Wednesday, February 8, 2006 10:36 AM Backup and recovery Recover the system HP Backup and Recovery Manager analyzes the hard drive and creates a dedicated hard drive recovery partition on the hard drive large enough to store a copy of the full factory image. You choose whether you want to store that copy on the recovery partition, on another drive, or on external recovery discs. The HP Backup and Recovery Manager allows you to ■ Create recovery discs (recommended).
406846-001.book Page 7 Wednesday, February 8, 2006 10:36 AM Backup and recovery Create recovery discs (recommended) After setting up the computer for the first time, you can create a set of recovery discs of your full factory image using HP Backup and Recovery Manager. The recovery discs are used to start up (boot) the computer and restore the operating system and software programs to factory settings in case of system failure or instability.
406846-001.book Page 8 Wednesday, February 8, 2006 10:36 AM Backup and recovery To create a set of recovery discs: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. The HP Backup and Recovery Manager opens. 2. Click Next. 3. Click Create recovery CDs and DVDs to recover the system (recommended). 4. Click Next. The Recovery Media Creator Wizard opens. 5. Click Next. 6. Click Write to CD/DVD, and then click Next. 7.
406846-001.book Page 9 Wednesday, February 8, 2006 10:36 AM Backup and recovery Perform a recovery Performing a recovery from the recovery discs To perform a recovery from the recovery discs: 1. Back up all personal files. 2. Insert the first recovery disc into the optical drive and restart the computer. 3. Follow the on-screen instructions. Performing a recovery from the hard drive Start the full system recovery from either the Start button or f11. 1. From the Start menu: a.
406846-001.book Page 10 Wednesday, February 8, 2006 10:36 AM Backup and recovery 2. Choose one of the following options: ❏ Recover PC to a specific point in time: Allows you to recover from a previous recovery point. ❏ Recover PC’s original factory installation and backup data: Backs up your information and then performs a full system recovery. ❏ Recover PC’s factory installation: Formats the hard drive and performs a full system recovery.
406846-001.book Page 1 Wednesday, February 8, 2006 10:36 AM D Specifications The following sections provide information on the computer operating environment specifications and power specifications. Operating environment The operating environment information in the following table may be helpful if you plan to use or transport the computer in extreme environments. Factor Metric U.S.
406846-001.book Page 2 Wednesday, February 8, 2006 10:36 AM Specifications Rated input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this HP computer.
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