Technical information

HP Hardware Warranty
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5-Year Limited Hardware Warranty:
5-Year On-Site Service
• On-site service for the central processor unit, including free parts exchange and labor,
provided by an HP Sales and Service Center representative or an HP Authorized Support
Provider, during the five-year product warranty period.
• Free parts exchange service for the central processor unit, keyboard, and mouse,
provided by an HP Sales and Service Center or an HP Authorized Support Provider,
during the five-year product warranty period.
3-Year Limited Hardware Warranty:
3-Year On-Site Service
• On-site service for the central processor unit, including free parts exchange and labor,
provided by an HP Sales and Service Center representative or an HP Authorized Support
Provider, during the three-year product warranty period.
• Free parts exchange service for the keyboard, and mouse provided by an HP Sales and
Service Center or an HP Authorized Support Provider, during the three-year product
warranty period.
3-Year Limited Hardware Warranty:
One Year On-Site, 3-Year Free Parts Exchange Service
• On-site service for the central processor unit, including free parts exchange and labor,
provided by an HP Sales and Service Center representative or an HP Authorized Support
Provider, during the first year of the product warranty period.
• Free parts exchange service for the central processor unit, provided by an HP Sales and
Service Center or an HP Authorized Support Provider, during the three-year product
warranty period.
• For HP Kayak PC Workstations: Free parts exchange service for the product keyboard
and mouse, provided by an HP Sales and Service Center or an HP Authorized Support
Provider, during the three year product warranty period.
• HP Vectra & Brio PCs: Free parts exchange service for the product keyboard and mouse,
provided by an HP Sales and Service Center or an HP Authorized Support Provider,
during the first year of the product warranty period.
3-Year Limited Hardware Warranty:
3-Year Free Parts Exchange Service
• Free parts exchange service for the central processor unit, keyboard and mouse
provided by an HP Sales and Service Center or an HP Authorized Support Provider,
during the three-year product warranty period.
3-Year Limited Hardware Warranty:
3-Year Return for Repair Service
• Return For Repair service for the central processor unit, including free parts exchange
and labor, provided by an HP Sales and Service Center or an HP Authorized Support
Provider during the three-year product warranty period.
• Free parts exchange service for the central processor unit, keyboard and mouse
provided by an HP Sales and Service Center or HP Authorized Support Provider, during
the three-year product warranty period.