Brocade Web Tools Administrator's Guide v6.0.0 (53-1000606-01, April 2008)

144 Web Tools Administrator’s Guide
53-1000606-01
Managing trace dumps
11
Using the Trace tab of the Switch Administration window, you can view and configure the trace FTP
host target and enable or disable automatic trace uploads.
FIGURE 62 Trace tab
How a trace dump is used
The generation of a trace dump causes a CRITICAL message to be logged to the system error log.
When a trace dump is detected, issue the supportSave command on the affected switch. This
command packages all error logs, the supportShow output, and trace dump, and moves these to
your FTP server. You can also configure your switch to automatically copy trace dumps to your FTP
server (see “Setting up automatic trace dump transfers,” next).
In addition to automatic generation of trace dumps on faults, you can also generate a trace dump
manually or when certain system error messages are logged. This is normally done with assistance
from Brocade customer support when diagnosing switch behavior.
For details on the commands, see the Fabric OS Command Reference.
Setting up automatic trace dump transfers
You can set up a switch so that diagnostic information is transferred automatically to a remote
server. Then, if a problem occurs you can provide your customer support representative with the
most detailed information possible. To ensure the best service, you should set up for automatic
transfer as part of standard switch configuration, before a problem occurs.