HP StorageWorks Fabric OS 5.0.0 Diagnostics and System Error Messages Reference Guide (AA-RW1SA-TE, May 2005)

Fabric OS 5.0.0 diagnostics and system error messages reference guide 37
2. Issue the errShow command:
Clearing the system message log
This procedure is valid for the HP StorageWorks SAN Switch 2/8V, SAN Switch 2/16V, SAN Switch
2/16N, SAN Switch 2/32, SAN Switch 4/32, Core Switch 2/64, and SAN Director 2/128.
To clear the system message log for a particular switch instance:
1. Log in to the switch as the admin user.
2. Issue the errClear command to clear all messages from memory.
The following example shows how to clear the system message log:
Responding to a system message
This section provides procedures on gathering information about system messages.
Looking up a system message
Error messages are arranged in this guide alphabetically. To look up an error message, copy down the
message module (see Table 4 on page 34) and the message number and compare these with the Table
of Contents to determine the location of the information for that error message. Table 5 describes each of
the message modules.
Gathering information about the problem
Steps to take when troubleshooting include the following:
1. Determine the current Fabric OS level.
2. Determine the switch hardware version.
3. Determine whether the switch is operational.
4. Assess impact and urgency:
•Is the switch down?
• Is it a standalone switch?
switch:admin> errShow
Version: 4.4.0
2004/07/28-17:04:59, [FSSM-1002], 1,, INFO, switch, HA State is in sync
Type <CR> to continue, Q<CR> to stop:
2004/07/28-17:04:59, [FSSM-1003], 2,, WARNING, switch, HA State out of
sync
Type <CR> to continue, Q<CR> to stop:
2004/07/28-17:04:51, [EM-1055], 3,, WARNING, switch, Media 27: Port
media incompatible
e. Reason: Configured port speed.
Type <CR> to continue, Q<CR> to stop:
switch:admin> errclear
switch:admin>