HP PCs - HP Support Assistant 9.0 (Windows 10, 8, 7)
Technical white paper | HP Support Assistant 9.0 
7 
Feature comparison table by list of current features  
Table 1. Feature comparison table 
HP PC's, tablets, and convertibles 
(Windows 10) 
HP Printers 
My devices 
✓ 
✓ 
Updates 
✓ 
✓ 
Messages 
✓ 
✓ 
Internet and security 
✓ 
Diagnostics and tools 
✓ 
✓ 
Specifications 
✓ 
✓ 
Storage 
✓ 
Warranty and services 
✓ 
✓ 
Accessories 
✓ 
Supplies 
✓ 
Guided troubleshooters 
✓ 
✓ 
Chat online with HP 
✓ 
✓ 
Call HP 
✓ 
✓ 
Call me now 
✓ 
✓ 
Accessibility 
✓ 
✓ 
1
 Contact options will vary based on country, model and warranty coverage status. 
Frequently asked questions 
HP Support Assistant basics 
What is HP Support Assistant? 
HP Support Assistant is assistance for your PC or HP printer—your way. It helps you maintain peak 
performance and resolve problems through automatic updates, built-in diagnostics, and a variety of 
assistance options including the Virtual Agent.  
How much does HP Support Assistant cost? 
HP does not charge for the use of HP Support Assistant but may charge for technician assistance on 
out-of-warranty products. 
How do I use HP Support Assistant? 
Alerts and updates notify you of any action you need to take. Clicking on the question mark (?) icon 
in your taskbar gives you simple instructions on the action you need to take, if any. 










