- Hewlett-Packard Printer User's Guide

Troubleshooting
14
C350 14-3
Stapling cannot be
performed.
Number of pages that can be
stapled when FS-501 is
installed: Up to 30 pages
Change the Copies setting.
Number of pages that can be
stapled when FS-601 is
installed: Up to 50 pages on
Letter/A4 or smaller paper, and
up to 25 pages on Legal/B4 or
larger paper
Number of pages that can be
center-stapled when FS-601 is
installed: Up to 10 pages
Stapling is not possible if the
document contains pages of
different sizes.
Check the document.
The stapling position
is not as expected.
The orientation setting is not
correct.
Check the stapling position on
“Page Layout” of the printer
driver setup dialog box.
The hole punch
function cannot be
specified.
Hole punching cannot be
specified if “Booklet”,
“Transparency”, “Thick2”,
“Thick3”, or “Envelope” is
selected.
Check each setting in the printer
driver.
The pages are not
punched.
Printed pages may be fed out
without being punched if the
paper is loaded into the paper
source with an incorrect
orientation.
Check the orientation setting.
The hole punch
position is not as
expected.
The orientation setting is not
correct.
Check the punch position on
“Page Layout” of the printer
driver setup dialog box.
The folding function
cannot be specified.
FS-601 must be installed in
order to specify the folding
function. FS-601 must be
selected on the “Device Option
Setting” tab.
Select FS-601 on the “Device
Option Setting” tab of the printer
driver.
Folding cannot be specified
together with stapling or “Thick”.
Check each setting in the printer
driver.
The image is not
printed properly.
Available memory space is not
sufficient.
Simplify the image to reduce the
data size.
Paper is not fed from
the specified paper
source.
Paper will not be fed from the
specified paper source if that
paper source is loaded with
paper of a different size or
orientation.
Load the paper source with
paper of the appropriate size
and orientation.
The access number
cannot be specified.
To specify access numbers, an
optional hard disk and an
optional 256 MB memory must
be installed on this machine. In
addition, the hard disk must be
added in the “Device Option
Setting” tab of the printer driver.
• Add the necessary options.
• Add the hard disk in the
“Device Option Setting” tab of
the printer driver.
Symptom Probable Cause Action