Getting Started HP Notebook
© Copyright 2012 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
iv Safety warning notice
Table of contents 1 Welcome .......................................................................................................................................................... 1 Finding information ............................................................................................................................... 2 2 Getting to know your computer ..................................................................................................................... 4 Top ....................
Using the integrated numeric keypad ................................................................ 28 Using an optional external numeric keypad ...................................................... 28 Using pointing devices ....................................................................................................................... 29 Setting pointing device preferences ................................................................................... 29 Using the TouchPad ....................
Customer support ......................................................................................................................................... 53 Contacting customer support ............................................................................................................. 53 Labels ................................................................................................................................................. 54 8 Specifications ......................................
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1 Welcome After you set up and register the computer, it is important to take the following steps: ● Connect to the Internet—Set up your wired or wireless network so that you can connect to the Internet. For more information, refer to Networking on page 22. ● Update your antivirus software—Protect your computer from damage caused by viruses. The software is preinstalled on the computer and includes a limited subscription for free updates. For more information, refer to the HP Notebook Reference Guide.
Finding information The computer comes with several resources to help you perform various tasks. Resources For information about Setup Instructions poster ● How to set up the computer ● Help to identify computer components Getting Started ● Computer features To access this guide: ● How to connect to a wireless network Select Start > Help and Support > User Guides.
Resources For information about Worldwide Telephone Numbers booklet HP support telephone numbers This booklet is provided with your computer. HP Web site ● Support information To access this Web site, go to http://www.hp.com/ support. ● Ordering parts and finding additional help ● Accessories available for the device Limited Warranty* Warranty information To access the warranty: Select Start > Help and Support > User Guides > View Warranty Information. – or – Go to http://www.hp.
2 Getting to know your computer Top TouchPad Component 4 Description (1) TouchPad on/off button Turns the TouchPad on and off. (2) TouchPad zone Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button Functions like the left button on an external mouse. (4) Right TouchPad button Functions like the right button on an external mouse.
Lights NOTE: Refer to the illustration that most closely matches your computer. Component (1) Description Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. (2) Caps lock light On: Caps lock is on. (3) Web browser light ● On: The computer is on. ● Off: The computer is off or in Hibernation.
Components (1) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. (2) Caps lock light On: Caps lock is on. (3) Web browser light ● On: The computer is on. ● Off: The computer is off or in Hibernation. ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on ● Amber: All wireless devices are off. ● Amber: The TouchPad is off.
Buttons, speakers, and fingerprint reader (select models only) NOTE: Refer to the illustration that most closely matches your computer. Component (1) Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly to exit Hibernation.
Component 8 Description (3) Web browser button Opens the default Web browser. (4) Wireless button Turns the wireless feature on or off but does not establish a wireless connection. (5) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password logon.
Component (1) Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly to exit Hibernation.
Keys NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with a function key, the num lk key, the esc key, or other keys. For more information, see Keyboard and pointing devices on page 26. (3) Windows logo key Displays the Windows Start menu.
Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with a function key, the num lk key, the esc key, or other keys. For more information, see Keyboard and pointing devices on page 26. (3) Windows logo key Displays the Windows Start menu. (4) Function keys Execute frequently used system functions when pressed in combination with the fn key.
Front Component (1) Description Drive light ● White: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information on HP 3D DriveGuard, refer to the HP Notebook Reference Guide.
Right NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) USB 3.0 port Connects an optional USB device. For more information about USB devices, see the HP Notebook Reference Guide. (2) USB 2.0 port Connects an optional USB device. For more information about USB devices, see the HP Notebook Reference Guide. (3) Optical drive (select models only) Reads an optical disc. NOTE: On select models, the optical drive also writes to an optical disc.
Component Description (1) USB 2.0 ports (2) Connect optional USB devices. For more information about USB devices, see the HP Notebook Reference Guide. (2) Optical drive (select models only) Reads an optical disc. NOTE: On select models, the optical drive also writes to an optical disc. (3) (4) 14 Optical drive light (select models only) Optical drive eject button (select models only) Chapter 2 Getting to know your computer ● On: The optical drive is being accessed.
Left NOTE: Refer to the illustration that most closely matches your computer. Component (1) Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.
Component (1) Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) Power connector Connects an AC adapter. (3) AC adapter/battery light ● White: The computer is connected to external power and the battery is charged from 90 to 99 percent.
Display NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). (2) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless wide-area networks (WWAN). (3) Internal microphone(s) (1 or 2 depending on model) Record sound. (4) Webcam light (select models only) On: The webcam is in use.
Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). (2) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless wide-area networks (WWAN). (3) Internal microphone(s) (1 or 2 depending on model) Record sound. (4) Webcam light (select models only) On: The webcam is in use. (5) Webcam (select models only) Records video and captures still photographs.
Bottom Component (1) Description Battery and service door release latches ● Releases the battery from the battery bay by sliding the release latches one time. ● When the battery has been removed from the battery bay, releases the service door from the computer by sliding the release latches a second time. (2) Battery bay Holds the battery. (3) Service door Protects the hard drive bay, the wireless LAN (WLAN) module slot, the WWAN module slot, and the memory module slots.
Identifying the bottom parts of the computer NOTE: Refer to the illustration that most closely matches your computer. The service door has been removed in the following illustrations.
Components Description (3) SIM module (select models only) (4) WWAN module (select models only) (5) WLAN module (select models only) Identifying the bottom parts of the computer 21
3 Networking NOTE: Internet hardware and software features vary depending on computer model and your location. Your computer may support one or both of the following types of Internet access: 22 ● Wireless—For mobile Internet access, you can use a wireless connection. Refer to Connecting to an existing WLAN on page 24 or Setting up a new WLAN network on page 24. ● Wired—You can access the Internet by connecting to a wired network.
Using an Internet service provider (ISP) Before you can connect to the Internet, you must establish an ISP account. Contact a local ISP to purchase Internet service and a modem. The ISP will help set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and password to access the Internet. Record this information and store it in a safe place.
Connecting to an existing WLAN 1. Turn on the computer. 2. Be sure that the WLAN device is on. 3. Click the network icon in the notification area, at the far right of the taskbar. 4. Select a network to connect to. NOTE: If no WLANs are listed, you may be out of range of a wireless router or access point. NOTE: If you do not see the WLAN you want to connect to, click Open Network and Sharing Center, and then click Set up a new connection or network. A list of options is displayed.
Configuring a wireless router For help in setting up a WLAN, refer to the information provided by your router manufacturer or your ISP. The Windows operating system also provides tools to help you set up a new wireless network. To use the Windows tools to set up your network: ● Select Start > Control Panel > Network and Internet > Network and Sharing Center > Set up a new connection or network > Set up a new network. Then follow the on-screen instructions.
4 Keyboard and pointing devices Using the keyboard Identifying the hot keys A hot key is a combination of the fn key and either the esc key or one of the function keys . To use a hot key: ▲ Briefly press the fn key, and then briefly press the second key of the hot key combination. Hot key combination Description fn+esc Displays system information. fn+f1 Initiates Sleep, which saves your information in system memory. The display and other system components turn off and power is conserved.
Hot key combination Description fn+f6 Displays charge information for all installed batteries. The display indicates which batteries are charging and reports the amount of charge remaining in each battery. fn+f7 Mutes or restores speaker sound. fn+f8 Decreases speaker volume. fn+f9 Increases speaker volume. fn+f10 Plays the previous track of an audio CD or the previous section of a DVD or a BD. fn+f11 Plays, pauses, or resumes an audio CD, a DVD, or a BD.
Turning the embedded numeric keypad on and off Press fn+num lk to turn on the embedded numeric keypad. Press fn+num lk again to turn off the keypad. NOTE: The embedded numeric keypad is turned off while an external keyboard or numeric keypad is connected to the computer.
Using pointing devices NOTE: In addition to the pointing devices included with your computer, you can use an external USB mouse (purchased separately) by connecting it to one of the USB ports on the computer. Setting pointing device preferences Use Mouse Properties in Windows to customize settings for pointing devices, such as button configuration, click speed, and pointer options. To access Mouse Properties: ● Select Start > Devices and Printers.
Turning the TouchPad off and on To turn the TouchPad off and on, quickly double-tap the TouchPad on/off button. NOTE: The TouchPad light is off when the TouchPad is on. The TouchPad light and onscreen display icons indicate the TouchPad status when the TouchPad is turned off or on. The following table shows and describes the TouchPad display icons. TouchPad light Icon Description Amber Indicates that the TouchPad is off. Off Indicates that the TouchPad is on.
Selecting Use the left and right TouchPad buttons like the corresponding buttons on an external mouse. Using TouchPad gestures The TouchPad supports a variety of gestures that let your fingers swipe, pinch, and rotate to manipulate items on the desktop. To use TouchPad gestures, place two fingers on the TouchPad at the same time. NOTE: TouchPad gestures are not supported in all programs. To view the demonstration of a gesture: 1.
Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right motion. NOTE: Scrolling speed is controlled by finger speed. NOTE: Two-finger scrolling is enabled at the factory. Pinching/Zooming Pinching allows you to zoom in or out on images or text. ● Zoom in by placing two fingers together on the TouchPad, and then moving them apart.
5 Maintenance Inserting or removing the battery NOTE: For additional information on using the battery, refer to the HP Notebook Reference Guide. To insert the battery: ▲ Insert the battery (1) into the battery bay until it is seated (2). NOTE: The battery release latches automatically return to their original positions and lock the battery in place. To remove the battery: CAUTION: Removing a battery that is the sole power source for the computer can cause loss of information.
2. 34 Tilt the battery upward (2), and remove it from the battery bay (3).
Using the optional security screw Use the optional security screw to lock the service door to the bottom of the computer. When not in use the security screw can be stored inside the battery bay. To use the security screw: 1. Remove the battery. CAUTION: Removing a battery that is the sole power source for the computer can cause loss of information. To prevent loss of information, save your work and initiate Hibernation or shut down the computer through Windows before removing the battery. 2.
Removing or replacing the service door CAUTION: To prevent information loss or an unresponsive system: Save your work and shut down the computer before adding or replacing a memory module or hard drive. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system.
Replacing the service door Replace the service door after accessing the memory module slot, hard drive, regulatory label, and other components. To replace the service door: 1. Tilt the service door down to align the tabs on the service door with the latches on the computer (1), then slide the door in to close it (2). NOTE: The release latches automatically lock the service door into place (3). 2. Replace the security screw (4), if desired.
Replacing or upgrading the hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system. Removing the hard drive 1.
6. Pull the plastic tab on the hard drive (2) towards the side of the computer to disengage the hard drive from the connector, and then lift the hard drive out of the hard drive bay. NOTE: Refer to the illustration that most closely matches your computer. Some hard drives may be wrapped in a plastic covering. After removing the hard drive from the computer, you must remove the plastic covering to access the hard drive itself.
Installing a hard drive 40 1. Insert the hard drive into the hard drive bay. 2. Pull the plastic tab on the hard drive (1) towards the center of the computer to engage the hard drive with the connector.
3. Replace the four hard drive screws (2). NOTE: Refer to the illustration that most closely matches your computer. 4. Replace the service door (see Removing or replacing the service door on page 36). 5. Replace the security screw, if desired. For additional information about the security screw, see Using the optional security screw on page 35.
6. Replace the battery (see Inserting or removing the battery on page 33). 7. Turn the computer right-side up, and then reconnect AC power and external devices to the computer. 8. Turn on the computer. Adding or replacing memory modules The computer has two memory module compartments. The capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot.
b. Grasp the edge of the memory module (2), and then gently pull the memory module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. To protect a memory module after removal, place it in an electrostatic-safe container. 6. Insert a new memory module: CAUTION: To prevent damage to the memory module, hold the memory module by the edges only.
c. Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. CAUTION: To prevent damage to the memory module, be sure that you do not bend the memory module. 7. Replace the service door (see Removing or replacing the service door on page 36). 8. Replace the battery (see Inserting or removing the battery on page 33). 9.
Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions. Go to http://www.hp.com/support to download the latest versions. You can also register to receive automatic update notifications when they become available. Cleaning your computer ● Cleaning products ● Cleaning procedures Cleaning products Use the following products to safely clean and disinfect your notebook or tablet PC: ● Dimethyl benzyl ammonium chloride 0.
Cleaning the sides and cover To clean and disinfect the sides and cover, use a pre-moistened germicidal wipe to clean the sides and cover. Fibrous materials, such as paper towels, can scratch the computer. NOTE: debris. When cleaning the cover of the notebook, use a circular motion to aid in removing dirt and Cleaning the TouchPad and keyboard CAUTION: Never allow liquids to drip between the keys on the keyboard, even when you are cleaning the computer. This can permanently damage internal components.
6 Backup and recovery To protect your information, use Windows Backup and Restore to back up individual files and folders, back up your entire hard drive (select models only), create system repair discs (select models only) by using the installed optical drive (select models only) or an optional external optical drive, or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.
Creating recovery media with HP Recovery Disc Creator HP Recovery Disc Creator is a software program that offers an alternative way to create recovery media. After you successfully set up the computer, you can create recovery media using HP Recovery Disc Creator. This recovery media performs a system recovery if the hard drive becomes corrupted. A system recovery reinstalls the original operating system and the software programs installed at the factory, and then configures the settings for the programs.
Backing up your information Recovery after a system failure is as good as your most recent backup. Immediately after software setup, you should create system repair discs (select models only) using HP Recovery Disc Creator and the installed optical drive (select models only) or an optional external optical drive to back up your system. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.
Performing a system recovery In case of system failure or instability, the computer provides the following tools to recover your files: ● Windows recovery tools: You can use Windows Backup and Restore to recover information you have previously backed up. You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly. ● f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image.
Using f11 recovery tools CAUTION: Using f11 recovery tools completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled. To recover the original hard drive image using f11: 1. If possible, back up all personal files. 2.
Using a Windows 7 operating system DVD (purchased separately) To order a Windows 7 operating system DVD, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. You can also order the DVD by calling technical support. For contact information, refer to the Worldwide Telephone Numbers booklet included with the computer. CAUTION: Using a Windows 7 operating system DVD completely erases hard drive contents and reformats the hard drive.
7 Customer support Contacting customer support If the information provided in this user guide, in the HP Notebook Reference Guide, or in Help and Support does not address your questions, you can contact HP Customer Support at: http://www.hp.com/go/contactHP NOTE: For worldwide product support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html. Here you can: ● Chat online with an HP technician.
Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer: ● Serial number label—Provides important information, including the following: Component (1) Product name (2) Serial number (3) Part number/Product number (4) Warranty period (5) Model description (select models only) Have this information available when you contact technical support.
8 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer.
Operating environment Factor Metric U.S.
Index A AC adapter light 13, 16 audio-in (microphone) jack 12 audio-out (headphone) jack 12 B Backup and Restore 49 battery removing 33 replacing 33 battery bay 19 battery release latches 19 Bluetooth label 54 bottom part locations, identifying 20 buttons left TouchPad 4 optical drive eject 13, 14 power 7, 9 right TouchPad 4 TouchPad on/off 4 Web browser 8, 9 wireless 8, 9 C caps lock light, identifying 5, 6 caring for your computer 45 Certificate of Authenticity label 54 cleaning your computer 45 componen
L labels Bluetooth 54 HP Mobile Broadband Module 54 Microsoft Certificate of Authenticity 54 regulatory 54 serial number 54 SIM 54 wireless certification 54 WLAN 54 lights AC adapter 13, 16 caps lock 5, 6 drive 12 optical drive 13, 14 power 5, 6 TouchPad 5, 6 Web browser 5, 6 webcam 17, 18 wireless 5, 6 M Media Card Reader 12 media controls, keys 27 memory module inserting 43 removing 42 replacing 42 memory module compartment 19 Microsoft Certificate of Authenticity label 54 mouse, external setting preferen
WLAN device 54 WLAN label 54 WWAN antennas, identifying 18 Z zooming TouchPad gesture 17, 32 Index 59