HP ProBook 4540s Notebook PC HP ProBook 4440s Notebook PC HP ProBook 4441s Notebook PC Maintenance and Service Guide
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
iv Safety warning notice
Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ................................................................................................................ 9 Display ..................................................................................................................................................
4 Removal and replacement procedures ....................................................................................................... 50 Preliminary replacement requirements ............................................................................................... 50 Tools required .................................................................................................................... 50 Service considerations ..........................................................................
5 Computer Setup (BIOS) and Advanced System Diagnostics ................................................................. 120 Windows 7 – Computer Setup (BIOS) and Advanced System Diagnostics ..................................... 120 Using Computer Setup .................................................................................................... 120 Starting Computer Setup .................................................................................
DVD±RW and CD-RW SuperMulti DL Combo Drive specifications ................................................. 138 Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive ................................................................ 139 Specification information in Device Manager ................................................................................... 140 7 Backup and recovery ..............................................................................................................................
1 Product description Category Description Product Name HP ProBook 4540s Notebook PC 4540s (UMA) 4540s (Disc) √ √ HP ProBook 4440s Notebook PC 4440s (UMA) 4440s/ 4441s (Disc) √ √ HP ProBook 4441s Notebook PC Processors √ Intel® Core™ i7 processor, Quad Core (6-MB L3 cache, 35W) Intel® Core i5 processors, Dual Core (3-MB L3 cache, 35W) 3380M, 2.90-GHz processor √ √ √ √ 3360M, 2.80-GHz processor √ √ √ √ 3340M, 2.70-GHz processor √ √ √ √ 3320M, 2.
Category Description 4540s (UMA) 4540s (Disc) 4440s (UMA) 4440s/ 4441s (Disc) √ √ √ √ 1000M, 1.80-GHz processor √ √ √ √ B840, 1.90-GHz processor √ √ √ √ Chipset Mobile Intel HM76 chipset √ √ √ √ Graphics Intel HD Graphics (UMA) √ B970, 2.
Category Description 4540s (UMA) 4540s (Disc) Brazil Hard drives ● 8192 (4096 × 2; dual channel) ● 4096 (2048 × 2; dual channel) ● 4096 (4096 × 1) ● 2048 (2048 × 1) √ √ Supports 12.7-mm. 2.
Category Description Ethernet Wireless 4540s (UMA) 4540s (Disc) 4440s (UMA) 4440s/ 4441s (Disc) Realtek RTL8151FH-CG 10/100/1000 √ √ √ √ S3/S4/S5 wake on LAN (AC mode only) √ √ √ √ Ethernet cable not included √ √ √ √ Two WLAN antennas built into display assembly √ √ √ √ Supports “no WLAN” option √ √ √ √ Supports the following WLAN formats: √ √ √ √ Integrated WLAN options by way of wireless module: ● Atheros 9485GN 802.11b/g/n 1x1 WiFi and 3012 Bluetooth 4.
Category Keyboard/pointing devices Power requirements Description 4540s (UMA) 4540s (Disc) 4440s (UMA) 4440s/ 4441s (Disc) RJ-45 (Ethernet, includes link and activity lights) √ √ √ √ USB 3.0 (2) √ √ √ √ USB 2.
Category Description 4540s (UMA) 4540s (Disc) 4440s (UMA) 4440s/ 4441s (Disc) Novell™: SuSE Linux™ – SLED 11, 64-bit, SP2 (not available with WWAN) √ √ √ √ FreeDOS √ √ √ √ Windows 7 Home Basic 64 with Microsoft Office 2010 Starter (not for Japan) √ √ √ √ Windows 7 Home Basic 64 with Microsoft Office 2010 Starter – EDGI √ √ √ √ Windows 7 Home Basic 64 with Microsoft Office 2010 Professional (Japan only) √ √ √ √ Windows 7 Professional 64 with Microsoft Office 2010 Starter MSNA
Category Description 4540s (UMA) 4540s (Disc) 4440s (UMA) 4440s/ 4441s (Disc) Windows 8 Professional Digital Product Key 64-bit with Windows 7 Professional 32 Image and Office 2010 Home & Business √ √ Windows 8 Professional Digital Product Key 64-bit with Windows 7 Professional 32 Image Digital Product Key and Office 2010 Home & Business √ √ Windows 8 Professional Digital Product Key 64-bit with Windows 7 Professional 64 Image and Office 2010 Starter √ √ √ √ Windows 8 Professional Digital P
Category Description 4540s (UMA) 4540s (Disc) 4440s (UMA) 4440s/ 4441s (Disc) DRDVD Windows 7 √ √ √ √ DRDVD Windows 8 √ √ √ √ Windows 8 Professional 64 √ √ √ √ Windows XP Professional (Discrete graphic drive not supported) √ √ √ √ Windows 7 Home Basic 32 √ √ √ √ Windows 7 Home Premium 32 √ √ √ √ Windows 7 Professional 32 √ √ √ √ √ √ √ √ AC adapter √ √ √ √ Battery (system) √ √ √ √ Hard drive √ √ √ √ Memory module √ √ √ √ Optical drive √ √ √
2 External component identification Display Component Description (1) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless wide-area networks (WWAN). (2) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). (3) Internal microphone(s) (1 or 2 depending on model) Record sound. (4) Webcam light (select models only) On: The webcam is in use.
Component Description (6) Turns off the display or initiates Sleep if the display is closed while the power is on. Internal display switch NOTE: The display switch is not visible from the outside of the computer. *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.
Display - SUSE Linux models Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). (2) Internal microphones (1 or 2 depending on model) Record sound. (3) Webcam light (select models only) On: The webcam is in use. (4) Webcam (select models only) Records video and captures still photographs. (5) Internal display switch Turns off the display or initiates Suspend if the display is closed while the power is on.
Top TouchPad Component 12 Description (1) TouchPad on/off button Turns the TouchPad on and off. (2) TouchPad zone Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button Functions like the left button on an external mouse. (4) Right TouchPad button Functions like the right button on an external mouse.
Lights Components (1) Description Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power. (2) Caps lock light On: Caps lock is on. (3) Web browser light ● On: The computer is on. ● Off: The computer is off, in Suspend mode, or in Hibernation. In SUSE Linux: Off: The computer is off, in the Suspend state, or in Hibernation.
Buttons, speakers, and fingerprint reader (select models only) 14 Chapter 2 External component identification
Component (1) Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep/Suspend. ● When the computer is in the Sleep state, press the button briefly to exit Sleep/Suspend. ● When the computer is in Hibernation, press the button briefly to exit Hibernation.
Keys – Windows models Model 4540s Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with a function key, the num lk key, the esc key, or other keys. (3) Windows 7 logo key Displays the Windows Start menu. Windows 8 logo key (4) Function keys Execute frequently used system functions when pressed in combination with the fn key.
Model 4440s/4441s Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with a function key, the num lk key, the esc key, or other keys. (3) Windows 7 logo key Displays the Windows Start menu. Windows 8 logo key (4) Function keys Execute frequently used system functions when pressed in combination with the fn key.
Keys - SUSE Linux models NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) fn key Executes frequently used system functions when pressed in combination with a function key. (2) Operating system logo key Displays the operating system menu. (3) Function keys Execute frequently used system functions when pressed in combination with the fn key.
Component Description (1) fn key Executes frequently used system functions when pressed in combination with a function key. (2) Operating system logo key Displays the operating system menu. (3) Function keys Execute frequently used system functions when pressed in combination with the fn key. (4) Operating system applications key Displays a shortcut menu for items beneath the cursor. (5) num lk key Alternates between the navigational and numeric functions on the integrated numeric keypad.
Front Component (1) (2) (3) Description Drive light Media Card Reader Audio-out (headphone) jack ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive.
Left Component (1) Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) Power connector Connects an AC adapter. (3) AC adapter/battery light ● White: The computer is connected to external power and the battery is charged from 90 to 99 percent.
Right Component Description (1) USB 2.0 ports (2) Connect optional USB devices. (2) Optical drive (select models only) Reads an optical disc. NOTE: On select models, the optical drive also writes to an optical disc. (3) (4) 22 Optical drive light (select models only) Optical drive eject button (select models only) Chapter 2 External component identification ● On: The optical drive is being accessed. ● Off: The optical drive is idle. Releases the optical drive disc tray.
Bottom Component (1) Description Battery and service door release latches ● Releases the battery from the battery bay by sliding the release latches one time. ● When the battery has been removed from the battery bay, releases the service door from the computer by sliding the release latches a second time. (2) Battery bay Holds the battery. (3) Service door Protects the hard drive bay, the wireless LAN (WLAN) module slot, the WWAN module slot, and the memory module slots.
3 Illustrated parts catalog Service tag and PCID label Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. 24 ● Product name (1). This is the product name affixed to the front of the computer. ● Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product. ● Part number/Product number (p/n) (3). This number provides specific information about the product's hardware components.
PCID label The PCID label provides the information required to properly reset the notebook firmware (BIOS) back to factory shipped specifications when replacing the system board. The label may have a different number of characters depending on the operating system on the computer. NOTE: Computer details may vary from images.
Computer major components Model 4540s Figure 3-1 Model 4540s 26 Chapter 3 Illustrated parts catalog
Item Description (1) Display panel (2) Spare part number 39.6-cm (15.6-inch) HD, anti-glare, without webcam 683481-001 39.6-cm (15.6-inch) HD, anti-glare, with webcam 683482-001 39.6-cm (15.6-inch) HD, anti-glare, with webcam and WWAN 683483-001 Keyboard (includes cable) NOTE: For a detailed list of available keyboards, see Sequential part number listing on page 41.
Item Description Spare part number ● Windows 8 Standard models with UMA graphics and an Intel Core i3-3120M processor 712922-501 ● Windows 8 Professional models with UMA graphics and an Intel Core i3-3120M processor 712922-601 ● Non-Windows 8 models with UMA graphics and an Intel Core i3-3110M processor 712921-001 ● Windows 8 Standard models with UMA graphics and an Intel Core i3-3110M processor 712921-501 ● Windows 8 Professional models with UMA graphics and an Intel Core i3-3110M processor
Item (16) (17) (18) (19) Description Spare part number Atheros 9485GN 802.11b/g/n 1x1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-001 Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 20702 Bluetooth 4.0 Combo Adapter 657325-001 Intel Centrino Wireless-N 2230 670290-001 Intel Centrino Advanced-N 6235 670292-001 Ralink WLAN Ralink Ripple3 RT5390F_802.11 b/g/n 1x1 PCIe HMC 670691-001 Atheros AR9485 802.11b/g/n 1x1 WiFi Adapter 675794-001 Atheros AR9565 802.11bgn 1x1 WiFi + BT4.
Item Description Spare part number 3130M, 2.6-GHz processor with 3-MB L3 cache (includes thermal grease) 713163-001 3120M, 2.5-GHz processor with 3-MB L3 cache (includes thermal grease) 700627-001 3110M, 2.3-GHz processor with 3-MB L3 cache (includes thermal grease) 682417-001 2370M, 2.4-GHz processor with 3-MB L3 cache (includes thermal grease) 677152-001 2350M, 2.3-GHz processor with 3-MB L3 cache (includes thermal grease) 653340-001 Intel Pentium processor, Dual Core 2020M, 2.
Model 4440s/4441s Figure 3-2 Model 4440s/4441s Computer major components 31
Item Description (1) Display panel (2) Spare part number 35.6-cm (14.0-inch), anti-glare, without webcam 683644-001 35.6-cm (14.0-inch), anti-glare, with webcam 683645-001 35.6-cm (14.0-inch), anti-glare, with webcam and WWAN 683646-001 35.6-cm (14.0-inch), BrightView, without webcam 683647-001 35.6-cm (14.0-inch), BrightView, with webcam 683648-001 35.6-cm (14.
Item Description Spare part number ● 683494-601 Windows 8 Professional and 2-GB discrete graphics memory For use in models in which the processor is soldered to the system board: ● Non-Windows 8 models with UMA graphics and an Intel Core i3-3120M processor 712922-001 ● Windows 8 Standard models with UMA graphics and an Intel Core i3-3120M processor 712922-501 ● Windows 8 Professional models with UMA graphics and an Intel Core i3-3120M processor 712922-601 ● Non-Windows 8 models with UMA grap
Item Description (13) WLAN module (14) (15) (16) (17) Spare part number Atheros 9485GN 802.11b/g/n 1x1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-001 Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 20702 Bluetooth 4.0 Combo Adapter 657325-001 Intel Centrino Wireless-N 2230 670290-001 Intel Centrino Advanced-N 6235 670292-001 Ralink WLAN Ralink Ripple3 RT5390F_802.11 b/g/n 1x1 PCIe HMC 670691-001 Atheros AR9485 802.11b/g/n 1x1 WiFi Adapter 675794-001 Atheros AR9565 802.
Item Description Spare part number 3130M, 2.6-GHz processor with 3-MB L3 cache (includes thermal grease) 713163-001 3120M, 2.5-GHz processor with 3-MB L3 cache (includes thermal grease) 700627-001 3110M, 2.3-GHz processor with 3-MB L3 cache (includes thermal grease) 682417-001 2370M, 2.4-GHz processor with 3-MB L3 cache (includes thermal grease) 677152-001 2350M, 2.3-GHz processor with 3-MB L3 cache (includes thermal grease) 653340-001 Intel Pentium processor, Dual Core 2020M, 2.
Display components Item Description (1) Display bezel (2) Spare part number For use with 4540s models with a webcam 683478-001 For use with 4540s models without a webcam 683479-001 For use with 4440/4441s models with a webcam 683641-001 For use with 4440/4441s models without a webcam 683642-001 Webcam module for use in all models 683508-001 Microphone module (not illustrated) 647675-001 Display Hinge Kit For use with 4540s models 683480-001 For use with 4440/4441s models 683643-001 (3
Plastics Kit Item Description Spare part number Plastics Kit for use in 4540s models 683501-001 Plastics Kit for use in 4440s/4441s models 683662-001 (1) Optical drive protective insert (2) Secure Digital card protective insert Plastics Kit 37
Cable Kit Item 38 Description Spare part number Cable Kit for use in 4540s models 683477-001 Cable Kit for use in 4440s/4441s models 683640-001 (1) Battery connector cable (2) Power connector cable (3) Audio cable (4) USB connector and cable Chapter 3 Illustrated parts catalog
Mass storage devices Description (1) (2) Spare part number Hard drives 750-GB, 7200-rpm 633252-001 750-GB, 5400-rpm 634250-001 640-GB, 5400-rpm 669300-001 500-GB, 7200-rpm 634925-001 500-GB, 7200-rpm hard drive (locked; model 4440s/4441s only) 718475-001 500-GB, 5400-rpm (4540s models only) 683802-001 500-GB, 5400-rpm (4440s/4441s models only) 669299-001 320-GB, 7200-rpm 641672-001 320-GB, 5400-rpm (4540s models only) 645193-001 320-GB, 5400-rpm (4440s/4441s models only) 622643-001 1
Miscellaneous parts Description Spare part number AC adapters 65-W AC adapter 693711-001 65-W AC adapter for use in India and the People's Republic of China 693710-001 90-W AC adapter 693712-001 90-W AC adapter for use in India and the People's Republic of China 693713-001 Power cords: For use in Argentina 490371-D01 For use in Brazil 490371-202 For use in Denmark 490371-081 For use in Europe, the Middle East, and Africa 490371-021 For use in Israel 490371-BB1 For use in Italy 490371-06
Sequential part number listing CSR flag designations: A = Mandatory B = Optional C = Service technician recommended N = Non-user replaceable Spare part number CSR flag Description 434594-001 A HP USB Optical Travel Mouse 490371-001 A Power cord for use in North America 490371-021 A Power cord for use in Europe, the Middle East, and Africa 490371-031 A Power cord for use in the United Kingdom 490371-061 A Power cord for use in Italy 490371-081 A Power cord for use in Denmark 490371-111
42 Spare part number CSR flag Description 652972-001 A 2-GB memory module (PC3-12800, 1600-MHz, DDR3) 653340-001 N Intel Core i3 processor, 2350M, 2.3-GHz processor, 3-MB L3 cache (includes thermal material) 655795-001 A Atheros 9485GN 802.11b/g/n 1x1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 657325-001 A Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 20702 Bluetooth 4.0 Combo Adapter 664663-001 N Intel Celeron B840 processor, 1.
Spare part number CSR flag Description 683486-001 N Function board/power button board assembly for use in 4540s models (includes cable) 683487-001 N Hard drive extension board for use in 4540s models 683488-001 N Hard Drive Hardware Kit (includes hard drive bracket and screws) 683489-001 N Heat sink for use in computers with discrete graphics with a removable processor (includes thermal material) 683490-001 N Heat sink for use in computers with UMA graphics with a removable processor (inclu
44 Spare part number CSR flag Description 683491-DH1 A Keyboard for use in 4540s models without Windows 8 in the Netherlands 683491-FL1 A Keyboard for use in 4540s models without Windows 8 in the Czech Republic and Slovakia 683491-FP1 A Keyboard for use in 4540s models without Windows 8 — Arabic 683493-001 N System board for use in models in which the processor is NOT soldered to the system board; without Windows 8; with 1-GB of discrete graphics memory (includes thermal material) 683493-501
Spare part number CSR flag Description 683508-001 N Webcam module 683639-001 N Base enclosure for use with 4440s/4441s models 683640-001 N Cable Kit for use in 4440s/4441s models (see Cable Kit on page 38 for more Cable Kit spare part information) 683641-001 N Display bezel for use with HP ProBook 4440s/4441s models with a webcam 683642-001 N Display bezel for use with HP ProBook 4440s/4441s models without a webcam 683643-001 N Display Hinge Kit for use in 4440s/4441s models (includes le
46 Spare part number CSR flag Description 683667-001 N Top cover for use in 4440s/4441s models without a fingerprint reader (includes touchpad) 683802-001 A 500-GB, 5400-rpm hard drive (4540s models only) 687696-001 N Heat shield for use in 4540s models 690019-001 A Atheros AR9565 802.11bgn 1x1 WiFi + BT4.0 combo Adapter 690020-001 A Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.
Spare part number CSR flag Description 702237-261 A Keyboard for use in 4540s models with Windows 8 in Bulgaria 702237-271 A Keyboard for use in 4540s models with Windows 8 in Romania 702237-281 A Keyboard for use in 4540s models with Windows 8 in Thailand 702237-291 A Keyboard for use in 4540s models with Windows 8 in Japan 702237-A41 A Keyboard for use in 47540s models with Windows 8 in Belgium 702237-AB1 A Keyboard for use in 4540s models with Windows 8 in Taiwan 702237-AD1 A Keybo
48 Spare part number CSR flag Description 712921-001 N System board for use in non-Windows 8 models with UMA graphics and a soldered on Intel Core i3-3110M processor 712921-501 N System board for use in Windows 8 Standard models with UMA graphics and a soldered on Intel Core i3-3110M processor 712921-601 N System board for use in Windows 8 Professional models with UMA graphics and a soldered on Intel Core i3-3110M processor 712922-001 N System board for use in non-Windows 8 models with UMA gr
Spare part number CSR flag Description 718659-601 N System board for use in Windows 8 Professional models with UMA graphics and a soldered on Intel Core i3-3120M processor for use only in Brazil 731549-001 N Display Cable Kit for use in 4440s/4441s models Sequential part number listing 49
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 95 screws and screw locks, in 15 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement. Battery Description Spare part number 9-cell, 93 WHr, 2.8 Ah Li-ion battery 633809-001 6-cell, 47 WHr, 2.
3. Tilt the battery upward (2), and remove it from the battery bay (3). Install the battery by inserting it into the battery bay until you hear a click.
Using the optional security screw Use the optional security screw to lock the service door to the bottom of the computer. When not in use the security screw can be stored inside the battery bay. Remove the battery: To use the security screw: 1. Remove the battery. 2. Remove the security screw from inside the battery bay (1) and insert it (2) to lock the service door in place.
Bottom door Description Spare part number Bottom door for use in 4540s models 690978-001 Bottom door for use in 4440s/4441s models 690979-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
SIM NOTE: This section applies only to computer models with WWAN capability. NOTE: The SIM is provided by the end-user as a security measure for the WWAN module. The SIM should be removed, placed into a static-dissipative container, and then replaced when the computer is reassembled. Before removing the SIM, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
Optical drive NOTE: All optical drive spare part kits include an optical drive bezel, bracket, and screws.
4. Remove the optical drive (3) from the computer. Reverse this procedure to install an optical drive.
Hard drive NOTE: All hard drive spare part kits include a hard drive bracket and screws.
3. Pull the Mylar tab on the hard drive (2) toward the side of the computer to disengage the hard drive from the connector, and then lift the hard drive out of the hard drive bay. NOTE: Model 4540s shown. 4. If it is necessary to replace the hard drive cover, lift the Mylar tab to unlock it. 5. Remove the four Phillips PM3.0×3.0 hard drive cover screws (1) that secure the cover to the hard drive.
6. Lift the top of the Mylar cover (2) from the drive, and then remove the cover from the hard drive (3). Reverse this procedure to reassemble and install the hard drive. Memory modules NOTE: Primary and expansion memory is installed in a stacked configuration in the bottom of the computer.
7. Click the link for the most recent BIOS. 8. Click the Download button, and then follow the on-screen instructions. Before removing the memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
WWAN module CAUTION: The WWAN module and the WLAN module are not interchangeable. Description Spare part number Ericsson F5321 HSPA+ with GPS 668969-001 Sierra MC8355 HSPA/CDMA with GPS 634400-001 HP un2430 EV-DO/HSPA Mini Card 702080-001 HP hs2350 hspa+ Mobile Broadband Module 710788-001 Before removing the WWAN module, follow these steps: 1. Shut down the computer.
4. Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: WWAN modules are designed with a notch to prevent incorrect insertion. Figure 4-1 Removing the WWAN module NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WWAN module.
WLAN/Bluetooth combo card The computer uses a card that provides both WLAN and Bluetooth functionality. CAUTION: The WLAN module and the WWAN module are not interchangeable. Description Spare part number Atheros 9485GN 802.11b/g/n 1x1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-001 Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 20702 Bluetooth 4.0 Combo Adapter 657325-001 Intel Centrino Wireless-N 2230 670290-001 Intel Centrino Advanced-N 6235 670292-001 Ralink WLAN Ralink Ripple3 RT5390F_802.
4. Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch to prevent incorrect insertion. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module.
Keyboard NOTE: For a detailed list of available keyboards, see Sequential part number listing on page 41. Description Spare part number Keyboard for use in 4540s models without Windows 8 683491-xxx Keyboard for use in 4540s models with Windows 8 702237-xxx Keyboard for use in 4440s/4441s models without Windows 8 683657-xxx Keyboard for use in 4440s/4441s models with Windows 8 702238-xxx Before removing the keyboard, follow these steps: 1. Shut down the computer.
3. For model 4440s/4441s, remove the two Phillips PM2.5×6.0 screws that secure the keyboard to the computer. 4. Position the computer right-side up with the front toward you. 5. Open the computer as far as possible. 6. Slide the keyboard downward toward the palm rest (1). 7. Lift the top of the keyboard at an angle (2), and then pull the keyboard up to remove it from the palm rest(3). NOTE: Only pull the keyboard up enough to release it from the computer and flip it over onto the palm rest.
8. Rotate the keyboard until it rests on the palm rest (1), and then disconnect the keyboard cable by lifting the keyboard connector latch (2), and then disconnecting the keyboard cable from the system board (3). 9. Remove the keyboard. Reverse this procedure to install the keyboard.
Heat shield Description Spare part number Heat shield for use in 4540s models 687696-001 Heat shield for use in 4440s/4441s models 683497-001 Before removing the heat shield, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
6. Remove the heat shield from the computer (4). 7. For model 4440s/4441s, remove the three Phillips PM2.0×3.0 screws (1) that secure the heat shield to the computer. 8. Rotate the top of the shield upward (2). 9. Lift the heat shield from the computer (3). Reverse this procedure to install the heat shield.
Fan Description Spare part number Fan for use in 4540s models 683484-001 Fan for use in 4440s/4441s models 683651-001 Before removing the fan, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
4. Remove the fan from the system board (3). Reverse this procedure to install the fan. NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-in) clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist.
Heat sink All heat sink spare part kits include replacement thermal material.
3. Lift the left side of the heat sink up at an angle (2), and then pull it away from the side of the computer to remove it (3). 4. To remove the UMA heat sink, in the order indicated, loosen the four captive Phillips screws (1) that secure the heat sink to the system board. 5. Lift the left side of the heat sink up at an angle (2), and then pull it away from the side of the computer to remove it (3).
NOTE: For UMA models, thoroughly clean thermal material from the surface of the system board (1) and heat sink (2) each time you remove the heat sink. All heat sink and processor spare part kits include thermal material. Reverse this procedure to install the heat sink.
Processor NOTE: All processor spare part kits include replacement thermal material. Description Spare part number Intel Core i7 processor, Quad Core: 3632QM, 2.2-GHz processor with 6-MB L3 cache 701658-001 3612QM, 2.1-GHz processor with 6-MB L3 cache 680647-001 Intel Core i5 processors, Dual Core: 3380M, 2.9-GHz processor with 3-MB L3 cache 708762-001 3360M, 2.8-GHz processor with 3-MB L3 cache 681953-001 3340M, 2.7-GHz processor with 3-MB L3 cache 708761-001 3320M, 2.
4. Remove the battery (see Battery on page 55). 5. Remove the following components: a. Bottom door (see Bottom door on page 58). b. Keyboard (see Keyboard on page 70) c. Heat shield (see Heat shield on page 73) d. Fan (see Fan on page 75) e. Heat sink (see Heat sink on page 77) Remove the processor: 1. Position the computer upside-down. 2. Use a flat-bladed screwdriver to turn the processor locking screw (1) one-half turn counterclockwise until you hear a click. 3.
Top cover NOTE: All top covers include the touchpad assembly. Description Spare part number Top cover for use in model 4540s: With a fingerprint reader 683506-001 Without a fingerprint reader 683507-001 For use in model 4440s/4441s: With a fingerprint reader 683666-001 Without a fingerprint reader 683667-001 Before removing the top cover, follow these steps: 1. Shut down the computer.
2. For 4540s models, disconnect the following cables from the system board: (1) Speaker cable (2) Function board/Power button board cable (3) Fingerprint reader board cable 3. For 4440s/4441 models, disconnect the following cables from the system board: (1) Function board/Power button board cable (2) Finger print reader board cable 4. Position the computer upside down.
5. For 4540s models, remove the following screws that secure the top cover to the computer: (1) 4 rubber screw covers from the corners of the computer (2) 11 Torx T8M2.5×6.
6. For 4440s/4441s models, remove the following screws that secure the top cover to the computer: (1) 4 rubber screw covers from the corners of the computer (2) 9 Torx T8M2.5×6.0 screws (3) 1 Phillips PM2.5×3.
7. For 4540s models, remove the following screws that secure the top cover to the computer: (1) 2 Phillips PM2.0×2.5 screws from the optical drive bay (2) 3 Phillips PM2.0×2.0 broadhead screws from the battery bay 8. For 4440s/4441s models, remove the following screws that secure the top cover to the computer: (1) 3 Phillips PM2.0×2.5 screws from the optical drive bay (2) 2 Phillips PM2.0×2.
9. Position the computer upright. 10. For 4540s models, remove the two 2 Torx T8M2.5×6.0 screws screws that secure the top cover to the computer. 11. For 4440s/4441s models, remove the three 2 Torx T8M2.5×6.0 screws screws that secure the top cover to the computer.
12. Turn the computer upright and open it as far as possible. 13. Pry the top of the top cover loose from the computer (1). 14. Lift the top cover up slightly (2), enough not to inadvertently disconnect the touch pad cable from the system board. 15. Lift the top cover upward enough to access the audio board cable (1), and the disconnect the cable from the system board (2). 16. Remove the top cover from the computer. Reverse this procedure to install the top cover.
Fingerprint reader board NOTE: Fingerprint assembly spare part kits include cable, bracket, and screws. Description Spare part number Fingerprint reader board for use in 4540s models 683485-001 Fingerprint reader board for use in 4440s/4441s models 683652-001 Before removing the fingerprint reader board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
4. Remove the reader and cable assembly from the top cover (4). Reverse this procedure to install the fingerprint reader board.
Speaker assembly NOTE: In 4540s models, the speakers are mounted to the bottom of the top cover. NOTE: In 4440s/4441s models, the speakers are mounted to the base enclosure. Description Spare part number Speaker assembly for use in 4540s models 683505-001 Speaker assembly for use in 4440s/4441s models 683665-001 Before removing the speaker assembly, follow these steps: 1. Shut down the computer.
6. Lift the opposite end of each speaker away from the tab and up at an angle, and then pull the speaker away from tab and up and off the top cover (3). 7. For model 4440s/4441s, position the computer upright and open as far as possible. 8. Disconnect the speaker cable from the system board (1). 9. Remove the two broadhead PM2.0×3.0 screws (2) that secure the speakers to the computer, and the remove the speakers from the computer (3). Reverse these procedures to install the speaker assembly.
Function board/Power button board assembly Description Spare part number Function board/Power button board assembly for use in 4540s models (includes cable) 683486-001 Function board/Power button board for use in 4440s/4441s models (includes cable) 683653-001 Before removing the function board and power button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
4. Remove the power button board from the top cover. (3). Reverse this procedure to install the function board/power button board assembly.
Audio board Description Spare part number Audio board (includes cable) 683475-001 Before removing the audio board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Reverse this procedure to install the audio board. USB connector assembly The USB connector assembly is included in the Cable Kit, spare part number 683477-001 for 4540s models and 683640-001 for 4440s/4441s models. Before removing the USB connector assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer.
4. Remove the two Phillips PM2.5×4.5 screws (4440s/4441s models) (3) that secure the USB connector to the computer. NOTE: Model 4540s has only one screw securing the USB connector. Model 4440s/4441s has two screws. Reverse this procedure to install the USB connector assembly.
Battery cable The battery cable is included in the Cable Kit, spare part number 683477-001 for 4540s models, 684640-001 for 4440s/4441s models. Before removing the battery cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
System board NOTE: All system board spare part kits include replacement thermal material.
Description Spare part number Windows 8 Standard models with UMA graphics and an Intel Core i3-3120M processor 718659-501 Windows 8 Professional models with UMA graphics and an Intel Core i3-3120M processor 718659-601 Non-Windows 8 models with UMA graphics and an Intel Core i3-3110M processor 718658-001 Windows 8 Standard models with UMA graphics and an Intel Core i3-3110M processor 718658-501 Windows 8 Professional models with UMA graphics and an Intel Core i3-3110M processor 718658-601 Before
2. Disconnect the following cables from the system board (model 4440s/4441s shown): . ● (1) Power cable ● (2) Display cable ● (3) Battery connector cable ● (4) USB connector cable 3. If disassembling 4440s/4441s models, skip to step 7. 4. For model 4540s, remove the three Phillips PM2.5×4.5 screws (1) that secure the system board to the computer. Note that two of the screws secure the optical drive connector board and hard drive connector board. 5.
6. Lift the right side of the system board up at an angle (2), and then lift it up and off the computer. 7. For 4440s/4441s models, remove the two Phillips PM2.5×4.5 screws (1) that secure the system board to the computer, lift the right side of the board up at an angle (2), and then pull the board up and toward the right to remove it from the computer (3). Reverse this procedure to install the system board.
RTC battery Description Spare part number RTC battery 683502-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4.
3. Lift the battery from the system board (2). Reverse this procedure to install the RTC battery.
Optical drive extension board (4540s models only) Description Spare part number Optical drive extension board 683498-001 Before removing the optical drive extension board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
2. Pull the optical drive extension board straight away from the system board. Reverse this procedure to install the optical drive extension board.
Hard drive extension board (4540s models only) Description Spare part number Hard drive extension board 683487-001 Before removing the hard drive extension board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
2. Pull the hard drive extension board straight away from the system board. Reverse this procedure to install the hard drive extension board.
Power cable The power cable is included in the Cable Kit, spare part number 683477-001 for 4540s models, 683640-001 for 4440s/4441s models. Before removing the power cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
3. Lift the power cable assembly from the computer (2). Reverse this procedure to install the power cable. Latch assembly NOTE: The Latch Kit includes the latch, bracket, two screws, and spring. Description Spare part number Latch Kit 684635-001 Before removing the latch assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
g. Speaker assembly (see Speaker assembly on page 91) h. System board (see System board on page 99) NOTE: The latch mechanism includes a small spring. Note the location of the spring. Remove the latch assembly: 1. Position the computer right-side up, with the front toward you. 2. Slide the latch toward the left (1). 3. Lift the latch from the tab that holds it in place (2). 4. Rotate the latch up and lift it out of the computer (3). Reverse this procedure to install the latch assembly.
Display assembly All display assemblies include WLAN antenna transceivers and cables. WWAN models include 2 WWAN antenna transceivers and cables. For a list of individual display spare parts, see Display components on page 36. Description Spare part number For use in silver HP ProBook 4540s models: ● 39.6-cm (15.6-inch) HD, anti-glare, without webcam 683481-001 ● 39.6-cm (15.6-inch) HD, anti-glare, with webcam 683482-001 ● 39.6-cm (15.
4. Position the computer upside down. 5. Remove the WWAN antenna cables (1) and the WLAN antenna cables (2) from the routing path on the bottom of the computer. 6. Position the computer upright. 7. Remove the antenna cables (1) from the routing path (2) in the base enclosure. 8. Pull the antenna cables through the hole that routes to the bottom of the computer . 9. Remove four Phillips PM2.5×7.0 screws (1) from the hinges.
10. Lift the display assembly straight up and remove it (2). CAUTION: When installing the display assembly, be sure that the wireless antenna cables are routed and arranged properly. Failure to properly route the antennas can result in degradation of the computer's WLAN and WWAN performance.
11. If you need to remove the hinge covers from the display hinges, pull the hinges straight up and off the display to remove them. Display hinge covers are available in the Display Hinge Kit using spare part number 683480-001 for 4540s models and 683643-001 for 4440s/4441s models. 12. To replace the display bezel, remove the two rubber screw covers (1) and the two Phillips PM2.5×4.0 screws (2) in the bottom corners of the display bezel.
13. Flex the top (1) of the bezel, the inside edges of the left and right sides (2), and then the bottom (3) of the bezel until it disengages from the display enclosure. 14. Remove the display bezel (4).
15. If it is necessary to replace the webcam module (shown in the following image) or microphone module from the display enclosure, disconnect the cable from the module (1), and then gently pull the module away from the double-sided tape on the display enclosure (2). The webcam module is available using spare part number 683508-001. The removal procedure for the microphone module is the same as for the webcam module. The microphone module is available using spare part number 647675-001. 16.
17. Remove the display hinges and panel from the display enclosure. 18. Disconnect the display panel cable by rotating the display enclosure (1), lifting the tape (2) that covers the connector, and disconnecting the cable from the panel (3). 19. Remove the three Phillips PM2.0×3.0 screws (1) that secure each display hinge to the display panel.
20. Remove the display hinges (2). Display hinges are available in the Display Hinge Kit using spare part number 683480-001 for 4540s models and 683643-001 for 4440s/4441s models. Reverse this procedure to reassemble and install the display assembly.
5 Computer Setup (BIOS) and Advanced System Diagnostics Windows 7 – Computer Setup (BIOS) and Advanced System Diagnostics Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. 2. Press f10 to enter Computer Setup. To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes: Click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions.
Updating the BIOS The next sections describe different ways of updating the BIOS. Downloading SoftPaqs to update the BIOS Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. To install BIOS updates from the HP website, follow the steps below: 1. Download the SoftPaq from the HP website. 2. Click Run, and then follow the on-screen instructions to update the BIOS. NOTE: Some download packages contain a file named Readme.
5. Locate the .sig file in the ROM.cab file and rename it with the same prefix as the .bin file (for example, 68CDD.sig). Copy the renamed file to the Hewlett-Packard\BIOS\New\ folder in either the HP_Tools partition of the hard drive, or the USB flash drive. 6. Restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 7. Press f10 to enter Computer Setup. 8.
Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source.
Main menu Select To do this System information ● View and change the system time and date. ● View identification information about your computer. ● View specification information about the processor, memory size, and system BIOS. Security menu Select To do this Administrator password Control access to Setup Utility. Power-on password Control access to your computer. Diagnostics menu Select To do this Primary Hard Disk Self Test Run a quick or comprehensive self-test on the hard drive.
You can view system information and error logs in the Advanced System Diagnostics window. To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.
NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. 2. Press f10 to enter Computer Setup. To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes: Click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions.
Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
NOTE: If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates. BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps: 1. From the Start screen, type windows, and then click Windows Explorer. 2. Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).
To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.
To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.
To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.
To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.
To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.
To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.
To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.
To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.
To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.
To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.
To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.
To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.
To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.
To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.
To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.
To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.
To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.
To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.
To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.
To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.
To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.
To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.
To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.
To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.
To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.
To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.
To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.
To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.
To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.
To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.
To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.
To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.
To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.
To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.
To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.
To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.
To start Advanced System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc.
