HP CM8060/CM8050 Color MFP with Edgeline Technology - Software Technical Reference (external)

HP Driver Diagnostic Printer Check Tool
Use the HP Driver Diagnostic Printer Check Tool, a Web-based diagnostic software program, to
determine whether the correct and most current print driver for the HP CM8060/CM8050 Color MFP
with Edgeline Technology is in use. Two methods are available to gain access to the HP Driver
Diagnostic Printer Check Tool:
1.
Open a Web browser.
2.
Go to the following Web site:
www.hp.com/go/drivercheck
Alternatively:
1.
Open a Web browser.
2.
Go to the HP Business Support Center (BSC) at the following Web site:
www.hp.com/go/bsc
3.
Click the self-help resources link on the left navigation bar.
4.
Click automatic driver checker to run the HP Driver Diagnostic Printer Check Tool.
When the HP Driver Diagnostic Printer Check Tool runs, the devices that are currently installed on the
computer appear in a list. The tool gathers information about the devices, drivers, and system setup in
order to diagnose the software driver configurations and check the print drivers.
When the HP Driver Diagnostic Printer Check Tool is open, select the HP device that you want to
check. The tool verifies whether the latest driver is being used, provides feedback if an incorrect driver
is being used, and indicates whether an updated driver version is available. Click the latest driver
version to download and install it.
The data that the HP Driver Diagnostic Printer Check Tool gathers is stored anonymously so that
HP can analyze and continuously improve its diagnostic tools. No private data is gathered from the
computer.
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Chapter 2 Software description
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