HP CM8060/CM8050 Color MFP with Edgeline Technology System Administrator Guide
HP CM8060/CM8050 Color MFP with Edgeline Technology System Administrator Guide
Copyright and License Trademark Credits © 2009 Copyright Hewlett-Packard Development Company, L.P. Adobe Photoshop® and PostScript® are trademarks of Adobe Systems Incorporated. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Corel® is a registered trademark of Corel Corporation or Corel Corporation Limited. The information contained herein is subject to change without notice.
Table of contents 1 Introduction About this guide .................................................................................................................................... 2 Conventions used in this guide ............................................................................................................ 2 Recommended setup process .............................................................................................................. 3 Configurations ..............................
Macintosh .......................................................................................................................... 27 Installer Customization Wizard for Windows ...................................................................................... 28 Run the Installer Customization Wizard ............................................................................. 28 Dialog boxes ..............................................................................................................
Fax send setup .................................................................................................................. 52 Common job settings ........................................................................................ 52 LAN Fax setup .................................................................................................. 52 Internet Fax setup ............................................................................................. 53 Import fax speed-dial lists .......
Load a certificate revocation list (CRL) .............................................................................. 76 Example security configurations ......................................................................................................... 77 Scenario 1: Everyone shares the same access code, and all users must sign in ............. 77 Scenario 2: Users must sign in for specific features, and they use Windows credentials ...................................................................
Networking and I/O menu ................................................................................................ 133 Fax Setup menu .............................................................................................................. 140 E-mail Setup menu .......................................................................................................... 143 Device Behavior menu ...........................................................................................................
Use Windows PC fax send ............................................................................................................... 187 Send a fax to a single recipient ........................................................................................ 187 Send a fax to multiple recipients ...................................................................................... 188 Insert special characters in the fax number .....................................................................
Insert blank or preprinted sheets ..................................................................................... 211 Chapter page layout ........................................................................................................ 212 Print on both sides of the paper ....................................................................................... 212 Layout options for printing on both sides ........................................................
Clean the touchscreen ..................................................................................................... 232 Clean the flatbed glass .................................................................................................... 233 Clean the glass scanner strip .......................................................................................... 233 Clean the white-vinyl backing ..........................................................................................
Security configuration checklist ........................................................................................................ 266 Appendix C Regulatory statements End User License Agreement .......................................................................................................... 268 FCC regulations ............................................................................................................................... 270 Emissions statements ..............................
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1 Introduction This chapter contains information about the following topics: ● About this guide ● Conventions used in this guide ● Recommended setup process ● Configurations ● Features ● Product walkaround ● Turn the device on and off ● Use the control panel WARNING! To avoid injury, do not touch moving parts. Do not reach into the device except to clear jams, to replace ink cartridges, or to add or remove paper.
About this guide This guide provides information that system administrators need to set up, manage, and maintain the HP CM8060/CM8050 Color MFP with Edgeline Technology. It also includes the same information about using the device features that is available in the HP CM8060/ CM8050 Color MFP with Edgeline Technology Quick Reference Guide. This guide is provided in hardcopy form for device users.
Recommended setup process Before anyone in your organization uses the device, you need to establish some default settings. The configuration options are flexible to meet your specific needs. HP recommends the following general procedure for setting up the device. For detailed information, follow the links to the appropriate sections in this guide. 1. Install all the hardware. The HP representative does this step. 2. Load paper in the trays. See Load trays on page 162. 3.
Configurations The device is available in two models. The HP CM8060 Color MFP with Edgeline Technology prints and copies at speeds up to 60 pages per minute. The HP CM8050 Color MFP with Edgeline Technology prints and copies at speeds up to 50 pages per minute. All other features are the same for both models. Both models accept a variety of optional accessories. For a complete list of accessories and part numbers, see Order supplies and accessories on page 226.
Feature Description Supplies Customer-replaceable supplies include five ink cartridges. The device provides supplies status information at the control panel, and an internal supplies-status page. Memory 1024 MB of random access memory (RAM), standard. This is also the maximum memory for the device.
Product walkaround Before using the device, familiarize yourself with its major components.
Back view (right side) 1 Master power switch 2 Power connection WARNING! Do not use the master power switch or unplug the device unless you have already turned the device off by using the on/off button on the control panel. If you use the master power switch to turn off the device, wait for the amber LED to turn dark before you turn the switch on again. Back view (left side) The following figure shows the interface ports for the device.
2 Host USB (for connecting an accessory to the device) 3 Fax (RJ-11) (covered with label) 4 Embedded LAN (RJ-45) (no telecommunication connections) 5 CAN Interface (Finisher) 6 Engine Interface (PCI Express) 7 Scanner Interface 8 EIO Slot 9 FIH (Foreign Interface Harness) 10 Device USB (for connecting the device to a computer) 11 Status LEDs for (service use only) 12 Engine Power Control (Serial) Single output bin 1 8 Single output bin Chapter 1 Introduction ENWW
Optional finishers By default, when an optional finisher is installed, all copy jobs are sent to Output Bin 1, print jobs are sent to Output Bin 2, and fax jobs are sent to Output Bin 3. The system administrator can change these default settings.
Optional HP Multifunction Finisher 10 1 Output Bin 1 (Copy jobs) 2 Output Bin 2 (Print jobs) 3 Output Bin 3 (Fax jobs) 4 Output Bin 4 5 Output Bin 5 (all stapled jobs are delivered to Output Bin 5) 6 Stapler 2 7 Stapler 1 Chapter 1 Introduction ENWW
Turn the device on and off To turn the device on and off, press the on/off button on the device control panel. WARNING! Do not use the master power switch or unplug the device unless you have already turned the device off by using the on/off button on the control panel.
Use the control panel The control panel has a full-color VGA touchscreen that provides easy access to all device functions. Use the buttons and numeric keypad to control jobs and the device status. The LED lights indicate overall device status. Control-panel layout 1 On/off button Turn the device on and off. 2 Touchscreen Select and use all device features. 3 Numeric keypad Specify the quantity for copies and other numeric information.
Home screen The Home screen provides access to the device features, and it indicates the current status of the device. NOTE: Depending on how the system administrator has configured the device, the features that appear on the Home screen can vary. To use some features, you might need to sign in. 2 1 4 3 HP CM8060 Color MFP with Edgeline Technology 5 8 6 7 1 Device status line Provides information about the overall device status.
6 Sign In or Sign Out You might be required to sign in to use features for which the system administrator has controlled access. These features have a lock symbol ( ) next to them. Depending on your permissions, if you have signed in, you still might not have access to some features. NOTE: The lock symbol appears after you have signed in. The device administrator can access all of the device features, except the Service menu.
Buttons on the touchscreen Various buttons can appear on the touchscreen. Home button. Touch this button to go to the Home screen from any other screen. Start button. Touch this button to begin the action for the feature that you are using. NOTE: The name of this button changes for each feature. For example, in the Copy feature, the button is named Start Copy. Information button. This button appears when two or more settings are in conflict. Touch the button to learn how to resolve the conflict.
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2 Connect the device This chapter contains information about the following topics: ENWW ● Interface ports ● Connect to a phone line ● Connect to a network 17
Interface ports The following figure shows the interface ports for the device.
Connect to a phone line The device must be connected to an analog phone line to send and receive faxes. Connect the device to a phone line by doing the following: 1. Remove the label that covers the Fax (RJ11) interface port. 2. Plug one end of a phone cable into the Fax (RJ11) interface port. WARNING! For protection against overvoltage, use a minumum 26 AWG cable to connect to the device modem module.
3. 20 Plug the other end of the phone cable into your phone service.
Connect to a network HP recommends that you use the HP software installer CD that comes with the device to set up the device using the network configurations. You are not required to install additional software if you use the installer. There are two possible network device and printing configurations: ● The device is connected directly to the network (direct mode or peer-to-peer printing). Each network user prints directly to the network address or hostname of the device.
4. Select the language that you would like the installer to use, and accept the license agreement to continue. 5. On the Printer Connection screen, select Wired Networking. 6. On the Printers Found screen, select which device to install. 7. On the Confirm Settings screen, verify the device settings. NOTE: To manually change the network address of the device, click Change Settings on the Confirm Settings screen and follow the prompts. 8.
3 Device software ● Supported operating systems and printer drivers ● Install the software ● Uninstall the software ● Installer Customization Wizard for Windows Three CDs are included with the device: ● Windows. Contains the printer driver installer for Windows operating systems, user documentation, the Installer Customization Wizard, and a link to the HP Universal Printer Driver on the Web. ● Macintosh.
Supported operating systems and printer drivers The device comes with printer drivers that the computer uses to communicate with the device. Printer drivers provide access to device features, such as printing on custom-sized paper, resizing documents, and inserting watermarks. The printer drivers include online Help that has instructions for common printing tasks and describes the buttons, checkboxes, and drop-down lists that are in the printer driver.
ENWW ● Drivers for SAP printing. For more information, go to www.hp.com/go/sap/drivers. ● HP Output management Solutions. For more information, go to www.hp.com/go/ outputmanagement.
Install the software Use the printing-system software CD to install the printer drivers and supported software applications. Each installation type presents a series of dialog boxes that guide you through the installation process and ask you to provide information about your computer environment. The installer guides you through a direct-connect or a networked installation. Windows You can choose from the following types of printer driver installations: ● Typical.
Uninstall the software Windows Follow these steps to uninstall the device by using the Uninstall component on the printing-system CD for the Windows operating system. 1. Quit all open programs. 2. Insert the printing-system CD into the CD-ROM drive. NOTE: If the CD-ROM does not start automatically, right-click Start, click Explore, and then browse to and click the SETUP.EXE file in the root directory of the CD. 3. Click Modify Installation, and then follow the onscreen prompts.
Installer Customization Wizard for Windows System administrators can use the Installer Customization Wizard to customize a silent, unattended device installer by pre-setting the installation options in a response file. NOTE: For detailed information about the Installer Customization Wizard, see the HP Driver Preconfiguration Support Guide, which is available on the Administrator CD. Run the Installer Customization Wizard Start the Installer Customization Wizard from the software installation CD.
Language dialog box NOTE: The customized installer limits all system installations of the device to the language that is selected in the Language dialog box. Maintenance mode on systems where installation has been completed by using the customized installer does not provide options for changing the language.
define the method for identifying the device to be installed. Select one of the following options to use the default port name or to specify a different port name. Select IP Address to make the field available for typing the TCP/IP address for the device. Only numerals are allowed in this field. If this option is selected, you must type at least one digit in the IP Address field to prevent an error message from appearing that prompts you for a valid IP address.
Driver Configuration dialog box The Driver Configuration dialog box contains two selections. Complete one of the options. ● Select Yes, allow me to configure the drivers and click Next. Another Driver Configuration dialog box appears. Click the Printing Preferences tab. Scroll through the list and select the settings for the custom installation file. Click the Device Settings tab. Select the settings for the custom installation file, and then click Next. The Additional Software dialog box appears.
Click Next to begin the process of copying and installing the printing-system software folders and files to create the custom installer. The Installing dialog box appears. This dialog box stays on the screen until the status bar fills. NOTE: During installation, several files, including system files, are placed at the root of the directory that appears in the Location field. Be sure that enough space is available in the directory before continuing.
4 Configure device settings This chapter contains information about the following topics: ENWW ● Where to configure settings ● Configure device settings at the control panel ● Configure device settings remotely 33
Where to configure settings Some device settings must be set up at the device control panel, but other settings must be set up remotely by using the embedded Web server (EWS) or HP Web Jetadmin (WJA) software. Perform the setup at the device before performing the remote setup procedures. The following table indicates which settings to configure at the device and which to configure remotely.
Table 4-1 Where to configure settings (continued) Device Feature Setting to configure Set up at the control panel Fax Basic fax settings X Fax printing schedule X Default job options for incoming fax jobs X Set up remotely X Link for more information Control panel setup: Initial fax setup on page 38 Time/Scheduling menu on page 129 X Control panel setup: Default Job Options menu on page 115 Fax send settings X Fax send setup on page 52 Internet fax settings X Internet Fax setup on page 5
Table 4-1 Where to configure settings (continued) Device Feature Setting to configure General device settings Date and time Set up at the control panel X Set up remotely X Link for more information Control panel setup: Time/ Scheduling menu on page 129 Remote setup: Set the date and time on page 100 Sleep delay and sleep schedule X X Control panel setup: Time/ Scheduling menu on page 129 Remote setup: Set up a sleep schedule on page 102 Enable Sleep Mode X X Control panel setup: Management me
Configure device settings at the control panel This section provides information for using the control panel to establish default settings for certain features. However, some features must be configured remotely by using the embedded Web server. See Configure device settings remotely on page 40. Initial e-mail setup Use the E-mail Setup Wizard in the Initial Setup menu to enable the e-mail digital sending feature and to establish basic e-mail settings.
Initial fax setup If an analog fax accessory is installed in the device, use the Initial Setup menu to establish basic fax settings. The Fax feature on the Home screen is not active until you use the Fax Setup Wizard in this menu. NOTE: To establish specific fax settings as the defaults for all incoming fax jobs, use the Default Fax Options menu. For more information see Set the default fax options on page 39. NOTE: To set up LAN fax or Internet fax, use the embedded Web server.
Set the default fax options You can use the Default Fax Options menu to establish default job options that apply to receiving and printing all incoming fax jobs. If necessary, you can override most settings for an individual job. After that job is complete and the display returns to the Home screen, the device returns to the default settings.
Configure device settings remotely You can establish most device settings remotely by using the embedded Web server. The embedded Web server provides access to advanced settings that are not available through the control panel. NOTE: The embedded Web server also contains many of the same menus that are available in the Administration menu on the device control panel. If you are managing a group of devices, use HP Web Jetadmin to configure settings and distribute them to each device in the group.
Advanced e-mail setup You can begin using the e-mail feature after you have performed the initial e-mail setup. However, you can maximize control of this feature by using the embedded Web server to perform advanced setup. 1. Open the embedded Web server. See Open the embedded Web server on page 40. 2. Select the Digital Sending tab. 3. Select E-mail Setup from the menu on the left side of the screen. 4. To enable the E-mail feature on the device control panel, select Enable Send to E-mail.
Table 4-3 Default Message Settings (continued) Feature Description Default Notification Settings Specify when you, or the person who is sending the e-mail, should be notified of the status of sent e-mails. Also specify the method for the notification: print or e-mail. If you select e-mail, the default setting is for notification to be sent to the “From” address for the user who is signed in. If no user is signed in, the notification is sent to the default e-mail address for the device.
Import e-mail addresses from other sources When a user adds an e-mail address to the address book at the device control panel, that address is stored on the device hard disk. You can also connect to a shared LDAP server or a Microsoft Exchange server to obtain addresses, or you can import addresses from a .CSV file. Addresses that are imported from a .CSV file are stored on the device hard disk. The address book on the device has three view options.
Obtain e-mail addresses from a shared LDAP server You can obtain addresses from a shared LDAP server so they are available to users who are signed in. These addresses are available when the user selects the All Contacts or Shared Contacts address book view. 1. Open the embedded Web server. See Open the embedded Web server on page 40. 2. Select the Digital Sending tab. 3. Select Address Book from the menu on the left side of the screen. 4. Select the Network Contacts Setup tab. 5.
Import e-mail addresses from a .CSV file You can import addresses from a comma-separated value (.CSV) file that is stored on the network. These addresses are stored on the device hard disk and are available when a user selects the Shared Contacts or the All Contacts address book view. If a contact is private for a particular user, that address is available in the user's Personal Contacts when the user signs in. The following methods are available for importing e-mail addresses: ● Create an e-mail address .
Table 4-5 Required fields for the e-mail address .CSV file (continued) Field Description username User's sign-in name. This field cannot be empty. If the value is “MFP PUBLIC”, the record can be accessed or used by anyone who uses the device. If the value is user’s sign-in name, the record is available only to that user. dlname Name of a distribution list to which this user belongs. This field can be empty if the record is for a standalone user who is not part of a distribution list.
Import e-mail address and fax speed-dial records from another device You can import e-mail address and fax speed-dial data to this device from older HP MFP devices that are able to export data. NOTE: For information about importing fax speed dial lists, see Import fax speed-dial lists on page 54. 1. To export the data from some older devices, use the embedded Web server for that device. The export feature is not available for all HP devices.
The device checks the file for validity, checks for errors, and imports all records that meet the requirements. If a field is missing or if a field is empty that must contain data, that record is not imported. 7. Click Apply to save the settings. NOTE: You can remove all contacts that are imported from a .CSV file or that a user added at the device control panel. To do this, click Delete All Device Contacts.
Access e-mail addresses from a user's Microsoft Exchange personal contacts You can access individual users' personal contacts from their Microsoft Exchange Server personal contacts lists. These addresses are available when the user signs in using Windows and then selects the Personal Contacts address book view. 1. Open the embedded Web server. See Open the embedded Web server on page 40. 2. Select the Digital Sending tab. 3. Select Address Book from the menu on the left side of the screen. 4.
Network folder setup To establish all default network folder settings, use the embedded Web server. 1. Open the embedded Web server. See Open the embedded Web server on page 40. 2. Select the Digital Sending tab. 3. Select Network Folder Setup from the menu on the left side of the screen. 4. To enable the Network Folder feature on the device control panel, select Enable Send to Folder. If this box is not selected, the feature is unavailable. 5.
NOTE: A personal quick access folder should only be configured when you are using Microsoft Active Directory as the LDAP server. 4. Select the server where the folder is located. NOTE: The folder must already exist on the network. You cannot create a new folder by using the embedded Web server. 5. Type the path for the network folder in the box below UNC Path Name. UNC paths follow this format: \\servername\sharename\foldername 6.
Fax send setup If an analog fax accessory is not installed in the device, it cannot receive faxes. However, you can use a LAN Fax or Internet Fax service to send faxes. Use the embedded Web server to set up a LAN Fax service or an Internet Fax service. You can also configure fax-send settings that are common for all fax jobs that are sent from the device. 1. Open the embedded Web server. See Open the embedded Web server on page 40. 2. Select the Fax tab. 3.
to use the service with the device. Depending on the service provider, some of these settings might not be available. 1. In the area for LAN Fax Service Settings, select the name of the LAN Fax service that you are using. Select the file format that the service uses. 2. Type the path to the LAN Fax folder in the box below Common Folder Path (UNC). UNC paths follow this format: \\servername\sharename\foldername 3. Type the correct Windows domain. 4.
Import fax speed-dial lists You can import fax speed-dial lists from a comma-separated value (.CSV) file that is stored on the network. These speed-dial lists are available for users at the control panel. The following methods are available for importing speed dials: ● Create a fax speed-dial .CSV file for this device. ● Export a .CSV file from an older HP MFP device, if that device supports the export feature, and import that file to this device.
Import a fax speed-dial .CSV file 1. Open the embedded Web server. See Open the embedded Web server on page 40. 2. Select the Fax tab. 3. Select Speed Dials from the menu on the left side of the screen. 4. Click Browse to find the .CSV file on the network. Or if you know the network path, type it in the box below File to Import. Use UNC format: \\servername\foldername\filename.csv 5. Click Import to import the data to the device. The device imports all records that meet the requirements.
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5 Secure the device This chapter contains information about the following topics: ENWW ● Security standards ● Set the device administrator password ● Lock the Administrator Tools section of the startup menu ● Disable printing through a direct connection ● Disable printing from the embedded Web server ● Restrict users from sending e-mail to accounts other than their own ● Control access to the device ● Restrict color use ● Manage certificates ● Example security configurations 57
Security standards The device supports security standards and recommended protocols that help you keep the device secure, protect critical information on your network, and simplify the way you monitor and maintain the device. The device comes with an embedded HP Jetdirect print server that features IP Security (IPsec). For in-depth information about HP's secure imaging and printing solutions, visit www.hp.com/go/ secureprinting.
Set the device administrator password To prevent unauthorized access to the device settings, use the embedded Web server to set a device administrator password. This password grants access to the administrative features of the embedded Web server. Until the password is set, all of the tabs are availalble to all users. When users try to access the embedded Web server after setting the administrator password, the only tab that is available without signing in is the Information tab.
Lock the Administrator Tools section of the startup menu While the device is initializing, you can open a special startup menu. HP-authorized service personnel use this menu for advanced troubleshooting procedures. One section of this menu provides system administrators with additional device-management features that are not available through the Administration menu on the control panel.
Disable printing through a direct connection If you want to allow printing only from users who are connected to the device through a network connection, you can disable printing through a direct port. 1. Open the embedded Web server. See Open the embedded Web server on page 40. 2. Select the Settings tab, and then select General Security from the menu on the left side of the screen. 3. In the area for Direct Ports, select Disable Direct Ports. 4. Click Apply.
Restrict users from sending e-mail to accounts other than their own You can configure the E-mail option so that users can send e-mail only to their own accounts. 62 1. Open the embedded Web server. See Open the embedded Web server on page 40. 2. Select the Digital Sending tab, and then select E-mail Setup from the menu on the left side of the screen. 3. In the area for Default Message Settings, select Restrict users from editing all address fields.
Control access to the device You can use the embedded Web server to control which device features require users to sign in before being able to access those features. You can also create permission sets that grant varying levels of access to individual users or groups of users. 1. Open the embedded Web server. See Open the embedded Web server on page 40. 2. Select the Settings tab. 3. Select Device Sign In from the menu on the left side of the screen.
Permission sets If you selected either Maximum Access Control or Custom Access Control for the access-control level, you must configure permission sets. You can also create new permission sets to meet accesscontrol needs. You can assign permission sets to user accounts that are stored on the device or to network users and groups. The device has the following preconfigured permission sets: ● Device User: This permission set is editable, and it can be assigned to individual users and groups.
Table 5-2 Permission-set options (continued) Main feature Sub-options Description Fax application Ability to edit a Speed Dial Permits access to the Fax feature on the device control panel. Clear the check box next to Ability to edit a Speed Dial to restrict members of this permission set from changing any speed-dial information. Job Status Details or Cancel any users job Permits access to the Job Status feature on the device control panel.
Table 5-2 Permission-set options (continued) Main feature Sub-options Supply Status application Description Permits access to the Supplies Status feature on the device control panel. If you clear this check box, members of this permission set cannot view supplies status and they cannot configure the paper size or type settings for the trays.
3. If you selected Custom Access Control or Maximum Access Control on the Device Access tab, you can allow access to a controlled device function by selecting the check box in each heading area. For example, select Copy Application to allow members of this permission set to make copies at the device. NOTE: For Copy, you must select the check box in the main heading area in order to select any of the sub-items beneath it. 4.
Create user and group accounts You can use the embedded Web server to access users or groups already defined on the network. You can also set up device user accounts, which are assigned an access code and are stored on the device hard disk. The simplest way to set up access for all users in your organization is to configure the Device User permission set to meet the needs of the majority of the users. Then, assign all users to the Device User permission set.
NOTE: The mapping name must match the user or group name that is already defined on the network. Use the full domain\user or domain\group path. 4. Next to Permission Set, select the permission set to assign to this user or group depending on the type of mapping being created. 5. Click OK to save the changes. Remove permission-set assignments for existing Windows or LDAP users or groups The procedure is the same for Windows or LDAP users and groups. 1.
View a list of all device-user accounts 1. On the Users/Groups tab, in the Device User Accounts area, click List. 2. A new page opens that summarizes all the information for the existing device-user accounts. TIP: An easy way to provide each user with the necessary information for signing in, copy the information from this page and paste it into an e-mail to each user. 3. Click Back to return to the previous page. Add new Novell NDS users and assign permission sets 1.
Sign-in methods On the Sign In Methods tab, you can select the authentication method that the device uses when users sign in to the device at the control panel. Select one of the following for the Default Sign In Method: ● LDAP ● Local Device ● Windows ● Novell NDS If you have installed any third-party sign-in solutions, they also appear in this list. See the documentation that came with the solution for information about setting up the sign-in method.
LDAP sign-in setup 1. To enable the LDAP sign-in method, select the Enable LDAP Sign In check box. 2. Next to LDAP Server Address, type the network address of the LDAP server. The address can be a fully-qualified DNS name or an IPv4 address in dotted-decimal notation. 3. Type the Bind Prefix, the Bind and Search Root, and the Port in the appropriate boxes. 4. You can change the default attributes that the device uses to verify the user if you need to.
Restrict color use You can use the embedded Web server to enable, disable, or set limits on color printing and copying for the device for all users, or you can enable, disable, or set limits on color use for members of certain permission sets. TIP: If you want to restrict color printing for most users, you can use the Installer Customization Wizard for Windows to pre-configure the printer driver to restrict color. See Installer Customization Wizard for Windows on page 28. 1. Open the embedded Web server.
A user is allowed to complete a print job as long as at least one page remains in the set limit, even if the job exceeds the set limit. After the limit is exceeded, the user is not able to print a job until either the usage reset interval has passed (and the usage is automatically reset) or the device administrator updates or overrides the set limits.
ENWW 5. Repeat the process for each software program that you want to restrict. 6. Click Apply to save the settings.
Manage certificates The product has a built-in self-signed certificate, which allows for encryption and a reasonable level of trust for network communications with entities such as the LDAP server (communication that can include user names and passwords). However, some networks require trusted certificates. In these cases, you might be required to install a certificate from the network certificate authority. The certificate manager also allows you to load certificate revocation lists (CRL).
Example security configurations This section provides examples of setting up several common security configurations. Scenario 1: Everyone shares the same access code, and all users must sign in In this scenario, the device has one access code. People who know the access code can use the device. People who do not know the access code cannot use the device. The sign-in screen always appears on the device control panel until a user signs in. 1. Open the embedded Web server.
4. In the area for Access Control Level for Device Functions, select Custom Access Control. Wait for the page to refresh, and then click Define Custom. 5. Select the features that you want people to sign in to use. For print jobs that are sent from a computer, the device checks the username that is associated with the job and it applies any color restrictions that you have specified for that user or group. 6. For each feature that requires signing in, select the default method for signing in.
Step 1: Set the color access-control level 1. Open the embedded Web server. See Open the embedded Web server on page 40. 2. Select the Settings tab. 3. Select Restrict Color/Limits from the menu on the left side of the screen, and then select the Restrict Color tab. 4. In the area for Color Access Control Level, select Custom Access Control. 5. Click Apply. Step 2: Set the device access-control level 1. Select Device Sign In from the menu on the left side of the screen. 2.
Step 3: Configure permission sets 1. You need to change the default permissions for the Device User permission set. On the Device Access tab, in the list of permission sets, select Device User, and then click Edit. a. Select the check box next to E-mail application. b. Clear the check boxes next to the following items: c. 2. ● Administrator application, and all items that are listed under it. ● Make a Copy with Professional Color Quality ● Print with Professional Color Quality Click OK.
4. e. Click OK. f. Repeat this process for each user who should have this permission. Set up permission for people who work in the advertising department to use Professional Color Quality. a. In the area for Windows User and Groups, click New. b. Next to User or Group, select Group. c. Next to Network User or Group Name, type the Active Directory username for the group that is associated with the advertising department. d. Next to Permission Set, select Professional Color Quality Allowed. e.
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6 Manage the device This chapter contains information about the following topics: ENWW ● Check job status and use the job queue ● Use the embedded Web server ● Use HP Web Jetadmin ● Set up the notification server ● Set up Alerts ● Set up AutoSend ● Set the date and time ● Set up a sleep schedule ● Backup and restore settings ● Upgrade the firmware 83
Check job status and use the job queue To check the status of individual jobs, use the Job Status feature on the device control panel. Also use this feature to pause all jobs, remove jobs from the queue, or to promote a job so it is processed sooner. Open the job queue 1. From the Home screen, scroll to and touch Job Status. The job queue opens. 2. The Active tab shows jobs that are currently processing. From the drop-down menu, select a job category, and then select the name of the job.
Process multiple job types The device processes multiple jobs simultaneously whenever it can. This is possible because the scanner, the print engine, and the digital send features can function at the same time for separate jobs. For example, the device can be receiving a fax, sending a fax, or sending out a digital send job while scanning a copy job and while printing a job from a remote user. It can also allow some types of jobs to interrupt jobs in process depending on settings and on priority.
Promote and interrupt jobs in the queue When the device is processing multiple jobs, in most cases it prioritizes them according to the order in which it receives them. However, some types of jobs automatically take priority over others. You can also promote a job in the queue so it is processed as soon as possible, or you can interrupt a job that is in progress so a new job is processed immediately.
Job interruption The device can interrupt a job that is currently printing at these boundaries: ● After a complete page, but in the middle of a multiple-page job. If the current job is being printed on both sides, the interruption occurs after both sides have printed. NOTE: If the current job requires stapling, the new job interrupts the current job after a complete set of pages. ● After a complete set of pages for jobs that have multiple copies.
Use the embedded Web server The embedded Web server (EWS) provides a method for managing most device functions from a computer that is on the same network as the device. Some device-configuration features are available in the embedded Web server that are not available at the device control panel. For example, the only way to enable the Network Folders digital-sending feature is to use the embedded Web server. A summary of all the embedded Web server features follows this introduction.
Information tab Use the Information tab to find information about the device status. Click the buttons on the left side of the window to open each feature. Table 6-1 Information tab Feature Description Device Status The current device status is shown at the top of the page. The Supplies area shows the life remaining for each ink cartridge. An empty cartridge shows 0%. Click Supplies Details to open the Supplies Status page. The Media area shows the type and size of paper that is configured for each tray.
Settings tab Use this tab to configure the device from your computer. Click the buttons on the left side of the window to open each feature. NOTE: If an administrator password is set, this tab is available only for users who have signed in with the necessary credentials. See Set the device administrator password on page 59. Table 6-2 Settings tab Feature Description Configure Device This page contains many of the same menus as the Administration feature on the device control panel.
Table 6-2 Settings tab (continued) Feature Description Restrict Color/Limits ● Restrict Color tab: Enable or disable color printing and copying for all users, or enable it for users who have certain permission sets. You can also control whether jobs sent from certain software programs can be printed in color. See Restrict color use on page 73. ● Limits tab: You can enable limits on the number of total pages and color pages that a user is allowed to print in a specific time period.
Table 6-2 Settings tab (continued) Feature Description Backup and Restore Use this page to create a file on your network that includes all the embedded Web server settings for this device. Keep this file in case of device failure. In the Folder Settings area, indicate the folder on the network where the file should be saved, and provide an encryption key for the file.
Digital Sending tab Use this tab to configure settings for sending scanned documents as e-mail attachments or to a folder on a network. Click the buttons on the left side of the window to open each feature. NOTE: If an administrator password is set, this tab is available only for users who have signed in with the necessary credentials. See Set the device administrator password on page 59.
Fax tab Use this tab to configure settings for sending faxes. Click the buttons on the left side of the window to open each feature. NOTE: If an administrator password is set, this tab is available only for users who have signed in with the necessary credentials. See Set the device administrator password on page 59. Table 6-4 Fax tab Feature Description Fax Send Setup Use this page to enable the Fax Send feature and to configure a LAN Fax Service or an Internet Fax Service.
Networking tab Use this tab to control network-related settings. The options that are available on this tab depend on the HP Jetdirect print server that is installed in the device. The options that are available here are similar to the options on the Embedded Jetdirect or EIO Jetdirect menu on the device control panel, but are more extensive. To learn more about using this tab, see the HP Jetdirect Administrator Guide.
Use HP Web Jetadmin Similar to the embedded Web server, HP Web Jetadmin enables you to configure device settings remotely, but you can use HP Web Jetadmin to manage a group of devices instead of a single device. HP Web Jetadmin is a Web-based software solution for remotely installing, monitoring, and troubleshooting network-connected peripherals. The intuitive browser interface simplifies cross-platform management of a wide range of devices, including HP and non-HP devices.
Set up the notification server To use the Alerts or AutoSend features, you must configure the SMTP settings for the notification server. NOTE: The e-mail server for the E-mail digital send feature and the e-mail server for the notification features are configured on different tabs of the embedded Web server. Configure the digital send e-mail server on the Digital Send tab. Configure the notification server on the Settings tab.
Set up Alerts You can set up automatic alerts for specific device conditions, such as a jam or when a cartridge needs to be replaced. The alerts can be sent to a distribution list by e-mail or to a Web site. 1. Open the embedded Web server. See Open the embedded Web server on page 40. 2. Select the Settings tab. 3. Select Notification Server from the menu on the left side of the screen. Make sure that the box next to Enable Outgoing E-mail is selected and that the SMTP server is configured.
Set up AutoSend Use the AutoSend feature to automatically send device configuration information and supplies-usage information to an e-mail destination list. In addition, you can use this feature to send device information directly to HP if you have an active service agreement with HP. 1. Open the embedded Web server. See Open the embedded Web server on page 40. 2. Select the Settings tab. 3. Select Notification Server from the menu on the left side of the screen.
Set the date and time You can use the Time/Scheduling menu on the device control panel to establish basic date and time information. However, you can also use the embedded Web server to set the current date and time and to establish advanced settings for using daylight savings time and to configure the device to synchronize with a network time server, if one is available. 1. Open the embedded Web server. See Open the embedded Web server on page 40. 2. Select the Settings tab. 3.
20. Type the interval, in hours, for how frequently the device should synchronize with the network time server. 21. You do not need to change the port number for the device. 22. If you click Synchronize Now, the device synchronizes with the network time server immediately. 23. If you click Use Defaults, the settings on this page return to the settings that were detected when the device was turned on. 24. Click OK.
Set up a sleep schedule You can use the Time/Scheduling menu on the device control panel to set up a sleep schedule for the device. However, you can also use the embedded Web server to set up a sleep schedule and to configure a sleep schedule for holidays. 1. Open the embedded Web server. See Open the embedded Web server on page 40. 2. Select the Settings tab. 3. Select Sleep Schedule from the menu on the left side of the screen. 4.
Backup and restore settings You can use the embedded Web server to create a backup file that contains device and user data. If necessary, you can use this file to restore data to the device. The following information is saved in the backup file: ● Settings for the E-mail and Network Folder digital send features, including information about the network, such as the SMTP server address. ● All information that is configured through the embedded Web server.
3. Select Backup and Restore from the menu on the left side of the screen. 4. In the box below Encryption Key, type the encryption key that you used when you created the backup file. 5. Select whether the folder in which you want to store the information is on a Windows or a Novell server. 6. Type the path for the network folder in the box below UNC Path Name. UNC paths follow this format: \\servername\sharename\foldername 7. 8.
Upgrade the firmware If you need to upgrade the device firmware, you can use any of the following methods. ● Use HP Web Jetadmin ● Use FTP ● Use Windows commands For each of these methods, you must first download the firmware update file from www.hp.com/go/ CM8060edgeline_sw or www.hp.com/go/CM8050edgeline_sw, and save the file on the network or on your computer. The file has the extension .RFU (remote firmware upgrade). NOTE: The device must be in the ready state to accept a firmware upgrade.
Use FTP to upgrade the firmware This procedure requires that the device be connected to a Windows network. Before beginning, obtain the device network address or hostname. To find the address, on the device control panel, touch Network Address. 1. Open a command prompt on your computer: Click Start, click Run, and then type cmd. 2. Type: ftp . For example, if the network address is 192.168.0.90, type ftp 192.168.0.90. 3. Press Enter on the keyboard. 4.
Use Windows commands to upgrade the firmware This procedure requires that the device be connected to a Windows network. Before beginning, obtain the device network address or hostname. To find the address, on the device control panel, touch Network Address. 1. Open a command prompt on your computer: Click Start, click Run, and then type cmd. 2. Type the following: copy /B \\\, where is the name of the .
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7 Administration menu Use the administration menu to set up default job and device behavior and to configure other global settings, such as the language and the format for date and time.
Navigate the administration menu From the Home screen, touch Administration to open the menu structure. You might need to scroll to the bottom of the Home screen to see this feature. The Administration menu has several sub-menus, which are listed on the left side of the screen. Touch the name of a menu to expand the structure. A plus sign (+) next to a menu name means that it contains sub-menus. Continue opening the structure until you reach the option that you want to configure.
Menu structure This table shows the overall menu structure. NOTE: Use the Supplies Status feature to configure the paper size and type for each tray. You cannot use the Administration menu to configure the trays. Table 7-1 Menu structure Menu Sub-menu Information Default Job Options NOTE: To configure default settings for the E-mail and Network Folder features, use the embedded Web server. See Advanced e-mail setup on page 41 and Network folder setup on page 50. See Information menu on page 112.
Information menu Use this menu to print information pages and reports that are stored internally on the device. NOTE: This menu is also available through the embedded Web server. In the embedded Web server, select the Settings tab, and then select Configure Device from the menu on the left side of the screen. See Use the embedded Web server on page 88.
Table 7-2 Information menu (continued) Menu item Sub-menu item Values Description Fax Reports Fax Activity Log Print Contains a list of the faxes that have been sent from or received by this device. Thumbnail on Report A detailed report of the last fax operation, either sent or received. NOTE: Except for Speed Dial List, these items appear only if an analog fax accessory is installed.
Table 7-2 Information menu (continued) Menu item Sub-menu item Values Description Sample Pages/Fonts Demonstration Page Print A demonstration page that provides an example of the print quality. RGB Samples Print A color palette that shows the red, green, and blue (RGB) values for this device. Use this palette to match the color in printed output to an exact color. CMYK Samples Print A color palette that shows the cyan, magenta, yellow, and black (CMYK) values for this device.
Default Job Options menu Use this menu to define the default job options for each function. If the user does not specify the job options when creating the job, the default options are used. To configure default digital-send options (sending to e-mail or a network folder), go to the embedded Web server by typing the network address of the device into a Web browser. For more information, see Use the embedded Web server on page 88. NOTE: This menu is also available through the embedded Web server.
Table 7-3 Default copy options menu (continued) Menu item Sub-menu item Values Description Staple/Collate Staple None* Set up options for stapling and collating sets of copies. or Top left Collate Top left angled NOTE: If the HP Multifunction Finisher is not attached, only the Collate option appears. Two left Three left Two top Three top Collate Off On* Some staple options are meant for documents with portrait or landscape orientation, some for only portrait, and some for only landscape.
Table 7-3 Default copy options menu (continued) Menu item Sub-menu item Values Description Image Adjustment Darkness Automatic* Adjust the Darkness setting to make colors darker or lighter. Adjust the value within the range. Contrast Automatic* Adjust the value within the range. Background Cleanup Automatic* Adjust the value within the range. Content Orientation Adjust the Contrast setting to increase or decrease the difference between the lightest and darkest color on the page.
Table 7-3 Default copy options menu (continued) Menu item Sub-menu item Original Size Values Description Automatically detect* Describe the page size of the original document. Select from a list of available sizes. Watermark Text Choose from a list of standard text. First Page Only Off* A watermark is a string of text that is printed diagonally across the center of the page. On Type Style Sans serif Serif* Type Size Small Medium Large* Watermark Color Choose from a list of colors.
Table 7-3 Default copy options menu (continued) Menu item Sub-menu item Overlays Values Description Use first page as overlay An Overlay is a semitransparent image that is printed on each page of a copied document. The overlay can consist of any image, such as a company logo. Custom overlay Chapter Pages Pages Type the numbered pages that the first page of each chapter should begin on. Use this feature for copying documents that have chapters.
Table 7-3 Default copy options menu (continued) Menu item Sub-menu item Values Description Stamp Date/Time Date Format (No date)* Use this feature to print the date and time on copies. You can control the numbering style and the position of the information. The date/time stamp is not transparent. Select a date format from the list Time Format (No time)* 4:58 PM 16:58 First Page Only Off* On Type Style Sans serif Serif* Type Size Select a type size from the list.
Table 7-3 Default copy options menu (continued) Menu item Sub-menu item Values Description Stamp Page Number Format P1, P2, P3, … Use this feature to print page numbers on copies. You can control the numbering style and the position. 1,2,3, … 1-1, 1-2, 1-3, … 1/5, 2/5, 3/5, … -1-, -2-, -3-, ... First Page to Stamp Type a value. 1* Starting Page Number Type a value. 1* Starting Chapter Number Type a value. 1* Type Style Sans serif Serif* Type Size Select a type size from the list.
Table 7-3 Default copy options menu (continued) Menu item Sub-menu item Values Description Stamp Text Text Choose from a list of standard text. First Page Only Off* Use this feature to print a predefined text message on the copies or print a message that you specify. On Type Style Sans serif Serif* Type Size Select a type size from the list. Rotation Angle 0 degrees* 90 degrees 180 degrees -90 degrees 122 Chapter 7 Administration menu Stamp Position Select a position from the list.
Table 7-3 Default copy options menu (continued) Menu item Sub-menu item Values Description Stamp Set Number Format 0001, 0002, 0003, … Use this feature to print the set number on copies. For example, if you are making five copies of a document, each page in the first set of copies is stamped with the number 1. The set-number stamp is not transparent. 1,2,3, … 0001/1000, 0002/1000, … 1/1000, 2/1000, 3/1000, … First Page Only Off* On Starting Set Number Type a value.
Table 7-3 Default copy options menu (continued) Menu item Sub-menu item Values Description Auto crop off Auto crop on* Use this feature to remove dark areas from the background when you copy with the flatbed cover open. Justify Front Side Select a position from the list. The factory default is Off. Use this feature to move the image to an edge, a corner, or the center of the page. Auto Reduce Off* Auto Crop Image Justify On Justify Back Side Select a position from the list.
Table 7-4 Fax Send menu Menu item Sub-menu item Resolution Sub-menu item Values Description Standard (100x200dpi)* Use this feature to set the resolution for sent documents. Higher resolution images have more dots per inch (dpi), so they show more detail. Lower resolution images have fewer dots per inch and show less detail, but the file size is smaller. Fine (200x200dpi) Superfine (300x300dpi) Image Adjustment Notification Darkness Adjust the value within the range.
Table 7-4 Fax Send menu (continued) Menu item Sub-menu item Content Orientation Orientation Sub-menu item Values Description Portrait* Specify the way the content of the original document is placed on the page. Landscape 2-Sided Format Book-style* Flip-style Flip style original; book style output If you are making twosided copies, select the orientation for the back (second) side.
Table 7-5 Fax Receive menu (continued) Menu item Fax Sides Sub-menu item Values Description 1 to 1 sided Use this option to control whether faxes are printed on one side or both sides of the paper. To print all incoming faxes on both sides of the paper, select 1 to 2 sided. 1 to 2 sided Paper Selection Automatic Select from the list of trays. Output Bin Select the tray that holds the size and type of paper that you want to use for incoming faxes.
Default Print Options Use this menu to set default options for jobs that are sent from a computer. NOTE: Print-job settings that you make using the printer driver override settings at the control panel. Table 7-6 Default Print Options menu Menu item Sub-menu item Values Description Copies Per Job Type a value. Use this feature to set the default number of copies for print jobs. Default Paper Size Select from the list of paper sizes. Use this feature to set the default paper size for print jobs.
Time/Scheduling menu Use this menu to set options for setting the time, for setting a sleep schedule, and for scheduling when to print faxes. NOTE: Values that have an asterisk (*) are the factory-default values. Some menu items have no default.
Table 7-7 Time/Scheduling menu (continued) Menu item Sub-menu item Sub-menu item Values Description Sleep Schedule Monday Wake On At This Time Disable* Use this feature to set a wake time and a sleep time for each day of the week. The device enters and exits Sleep mode according to this schedule. Using a sleep schedule helps conserve energy and prepares the device for use so that users do not have to wait for it to warm up.
Management menu Use this menu to set up global device-management options. NOTE: This menu is also available through the embedded Web server. In the embedded Web server, select the Settings tab, and then select Configure Device from the menu on the left side of the screen. See Use the embedded Web server on page 88. NOTE: Values that have an asterisk (*) are the factory-default values. Some menu items have no default.
Table 7-8 Management menu (continued) Menu item Sub-menu item Values Description Stored Job Management Quick Copy Job Storage Limit Select the maximum number of jobs to store Quick Copy Job Held Timeout Off* Use this menu to configure global options for jobs that users send from a computer. On Usage By User Report Print This report contains a summery of the usage for each user, including the total number of pages printed or copied and the number color pages printed of copied.
Initial Setup menu The Initial Setup menu has three sub-menus: ● Networking and I/O menu ● Fax Setup menu ● E-mail Setup menu NOTE: This menu is also available through the embedded Web server. In the embedded Web server, select the Settings tab, and then select Configure Device from the menu on the left side of the screen. See Use the embedded Web server on page 88. NOTE: Values that have an asterisk (*) are the factory-default values. Some menu items have no default.
Table 7-10 Embedded Jetdirect and EIO Jetdirect menus (continued) Menu item Sub-menu item Sub-menu item Values and Description IPV4 Settings Config Method Specifies the method that TCP/IPv4 parameters will be configured on the HP Jetdirect print server. Bootp: Use BootP (Bootstrap Protocol) for automatic configuration from a BootP server. DHCP*: Use DHCP (Dynamic Host Configuration Protocol) for automatic configuration from a DHCPv4 server.
Table 7-10 Embedded Jetdirect and EIO Jetdirect menus (continued) Menu item Sub-menu item Sub-menu item Values and Description Default IP Specify the IP address to default to when the print server is unable to obtain an IP address from the network during a forced TCP/IP reconfiguration (for example, when manually configured to use BootP or DHCP). Auto IP: A link-local IP address 169.254.x.x is set. Legacy: The address 192.0.0.192 is set, consistent with older HP Jetdirect devices.
Table 7-10 Embedded Jetdirect and EIO Jetdirect menus (continued) Menu item Sub-menu item Proxy Server Sub-menu item Values and Description Specifies the proxy server to be used by embedded applications in the device. A proxy server is typically used by network clients for Internet access. It caches Web pages, and provides a degree of Internet security, for those clients. To specify a proxy server, enter its IPv4 address or fully-qualified domain name. The name can be up to 255 octets.
Table 7-10 Embedded Jetdirect and EIO Jetdirect menus (continued) Menu item Sub-menu item Sub-menu item Reset Security Values and Description Specify whether the current security settings on the print server will be saved or reset to factory defaults. No*: The current security settings are maintained. Yes: Security settings are reset to factory defaults. Diagnostics Embedded Tests This menu provides tests to help diagnose network hardware or TCP/IP network connection problems.
Table 7-10 Embedded Jetdirect and EIO Jetdirect menus (continued) Menu item Sub-menu item Sub-menu item Ping Test This test is used to check network communications. This test sends link-level packets to a remote network host, then waits for an appropriate response. Dest Type Specify whether the target device is an IPv4 or IPv6 node. Dest IPV4 Type the IPv4 address. Dest IPV6 Type the IPv6 address. Packet Size Specify the size of each packet, in bytes, to be sent to the remote host.
Table 7-10 Embedded Jetdirect and EIO Jetdirect menus (continued) Menu item Link Speed Sub-menu item Sub-menu item Values and Description Refresh When viewing the ping test results, this item updates the ping test data with current results. Select Yes to update the data, or No to maintain the existing data. However, a refresh automatically occurs when the menu times out or you manually return to the main menu. The link speed and communication mode of the print server must match the network.
Fax Setup menu NOTE: Use the fax setup wizard to configure fax options if the analog fax accessory is installed. If the analog fax accessory is not installed, the device can send faxes by using a LAN fax service or Internet fax service. Use the embedded Web server to configure those services. See Use the embedded Web server on page 88.
Table 7-11 Fax Setup menu (continued) Menu item Sub-menu item Sub-menu item Values Description Redial On Busy The range is between 0 and 9. The factory default is 3 times. Type the number of times the device should attempt to redial if the line is busy. Redial On No Answer Never Use this feature to specify the number of times the device should attempt to dial if the recipient fax number does not answer. Once* Twice Redial Interval The range is between 1 and 5 minutes.
Table 7-11 Fax Setup menu (continued) Menu item Sub-menu item Sub-menu item Values Description Blocked Fax Numbers Add Blocked Numbers Type the fax number to add to the list of blocked fax numbers, then touch the right arrow ( ) to add it to the list. Delete Blocked Numbers Select a fax number to remove. Delete All Blocked Numbers Yes Use this feature to add or delete numbers from the blocked fax list. The blocked fax list can contain up to 30 numbers.
E-mail Setup menu Use this menu to enable the e-mail feature and to configure basic e-mail settings. You can also configure these settings by using the embedded Web server. NOTE: To configure advanced e-mail settings, use the embedded Web server. For more information, see Use the embedded Web server on page 88. Table 7-12 E-mail Setup menu Menu item E-mail Setup Wizard Sub-menu item Values Description Use this wizard to set up basic options for the E-mail feature.
Device Behavior menu NOTE: This menu is also available through the embedded Web server. In the embedded Web server, select the Settings tab, and then select Configure Device from the menu on the left side of the screen. See Use the embedded Web server on page 88. NOTE: Values that have an asterisk (*) are the factory-default values. Some menu items have no default. Table 7-13 Device Behavior menu Menu item Sub-menu item Language Sub-menu item Values Description Select the language from the list.
Table 7-13 Device Behavior menu (continued) Menu item Sub-menu item Calibration Time Warning/Error Behavior Clearable Warnings Sub-menu item Values Description Hour, minutes, am and pm (if the default time is am/ pm format) The device will attempt to calibrate daily at the scheduled Calibration Time. Choose a time when the device will not be in use for approximately one hour in case a thorough calibration is necessary.
Table 7-13 Device Behavior menu (continued) Menu item Sub-menu item Grain Direction 11x17 and A3 Sub-menu item Values Description Long-grain Paper Use this option to specify the grain direction of 11x17 and A3 size paper to be used in the device, for paper weights less than 120 g/m² (32 lb). Short-grain Paper (Default setting might vary by country/region) Long-grain paper can be processed faster for these larger paper sizes.
Table 7-13 Device Behavior menu (continued) Menu item Sub-menu item Bin/Binding Behavior Staples Out Sub-menu item Values Description Continue* Use this option to stop printing if the finisher is out of staples. Stop Job Offset On* Use this option to slightly shift each completed job as they are stacked in the finisher output bin. Off Function Separator Mode Function separator* Mail box mode Use this option to set the finisher to operate in separator or mailbox mode.
Table 7-13 Device Behavior menu (continued) Menu item Sub-menu item Sub-menu item Wide A4 Values Description Enabled Use this feature to change the printable area of A4size paper. If you enable this option, eighty 10-pitch characters can be printed on a single line of A4 paper. Disabled* Print PS Errors Enabled Disabled* Print PDF Errors Enabled Disabled* Personality Auto* PCL PDF PS PCL Form Length Type a value between 5 and 128 lines. The factory default is 60 lines.
Table 7-13 Device Behavior menu (continued) Menu item Sub-menu item Sub-menu item Values Description Font Pitch Type a value between 0.44 and 99.99. The factory default is 10.00. If Font Source and Font Number indicate a contour font, then use this feature to select a default pitch (for a fixed-spaced font). Font Point Size Type a value between 4.00 and 999.75. The factory default is 12.00.
Troubleshooting menu NOTE: This menu is also available through the embedded Web server. In the embedded Web server, select the Settings tab, and then select Configure Device from the menu on the left side of the screen. See Use the embedded Web server on page 88. NOTE: Values that have an asterisk (*) are the factory-default values. Some menu items have no default.
Resets menu Table 7-15 Resets menu Menu item Values Clear Local Address Books Description Use this feature to clear all addresses from the address books that are stored on the device. NOTE: This does not clear addresses that are stored in directories on the network. Clear Fax Activity Log Use this feature to clear all events from the Fax Activity Log.
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8 Paper and trays This chapter contains information about the following topics: ENWW ● Supported paper ● Load trays ● Load special types of paper 153
Supported paper The device produces high-quality documents in the fastest possible time when you follow these guidelines: ● The device is designed to work with a broad range of plain papers for general-office use. For optimum performance, use paper from the list of recommended papers. ● Always configure the tray for the correct paper type, and select the correct type from the printer driver.
Table 8-1 Supported brands of paper for this device HP-brand tested and qualified papers HP-brand supported papers (not optimized for this device) Tested non-HP papers Plain paper HP All-In-One Paper North America HP Office HP Everyday Copy & Print Paper Boise X9 HP Multipurpose HP LaserJet Paper Domtar Copy Paper HP Printing Paper HP Color Laser Paper GP Spectrum DP Copy HP Copy Paper HP Advanced Paper GP Copy Paper HP Office Paper LG HP Office Recycled Paper IP HammerMill Fore MP Broc
Table 8-2 Guidelines for specialty papers (continued) Paper type Guidelines Cardstock Load heavier cardstock, up to 220 g/m² (80 lb cover) cardstock, only in Tray 1. Cardstock up to 180 g/m² (67 lb cover) can be loaded in any tray. Cardstock should have a smoothness rating of 100 to 180 Sheffield. Cardstock should lie flat with no more than 13 mm (0.5 inch) of curl in any direction. Do not use cardstock that is wrinkled, nicked, or otherwise damaged.
Table 8-3 Recommended papers for document types (continued) Document type Recommended paper Type of finish Training manual HP Office Matte HP Office LG (long grain) HP Office (prepunched) User manual HP Office Matte HP Office LG (long grain) HP Office (prepunched) ENWW Supported paper 157
Supported paper types for each tray When you select a paper type, you are instructing the device to use a group of predefined settings to create the best possible print quality for that type of paper. CAUTION: Selecting a paper type that does not match the type of paper that is loaded in the tray can damage the device.
Table 8-4 Supported paper types for each tray (continued) Paper type that is listed in the printer driver or on the control panel Description Tray 1 Trays 2, 3, and 4 Tray 5 Bond Fine, uncoated paper that is less than 150 g/m2 (40 lb bond) X X X Recycled Plain, uncoated paper that is less than 150 g/m2 (40 lb bond) X X X Supported paper sizes for each tray Standard paper sizes are marked in the trays. To use a custom paper size, use Tray 1.
Table 8-5 Supported paper sizes for each tray (continued) Size Dimensions A5 148 x 210 mm Tray 1 Trays 2, 3, and 4 X X Tray 5 5.83 x 8.27 inches RA3 305 x 430 mm X 12.01 x 16.93 inches RA4 215 x 305 mm X 8.46 x 12.01 inches SRA4 225 x 320 mm X 8.86 x 12.6 inches B4 (JIS) 257 x 364 mm X X X X 10.12 x 14.33 inches B5 (JIS) 182 x 257 mm 7.17 x 10.12 inches B6 (JIS) 128 x 182 mm X 5.04 x 7.17 inches 8K 273 x 394 mm X 10.75 x 15.5 inches 16K 197 x 273 mm X 7.75 x 10.
Capacity of each tray and bin To avoid jams and print-quality problems, load the trays with the correct amount of paper. Load complete reams at one time. Remove paper from the output bins when they are full. Table 8-6 Capacity of each tray and bin Tray or bin Capacity Weight Scanner glass One sheet of paper, up to 305 x 445 mm (12 x 17.1 inches) Any weight of paper Maximum scanning area is 297 x 433 mm (11.7 x 17.0 inches) Objects, such as books, up to 50 mm (1.
Load trays Labels on each tray indicate the correct way to load paper. Each time you load paper into a tray, the device prompts you to configure the tray for the paper size and type. Always set the paper size and type to get the best performance from the device. Load Tray 1 (manual feed tray) Load standard or custom-sized paper into this tray. It holds up to 80 sheets of 75 g/m2 (20 lb bond) paper. Also use this tray for heavier paper, such as cardstock, HP Edgeline Glossy, or brochure papers. 1.
● Load letterhead or preprinted paper with the printed side face-down and the top edge to the right. NOTE: For duplex printing, load letterhead or preprinted paper with the printed side facingup and the top edge feeding first. ● Load prepunched paper with the side that has holes toward the front of the device. ● Load labels with the front side facing down. ● When loading HP Edgeline Glossy paper, fan the paper stack to separate the sheets before placing them in the tray.
Load Trays 2, 3, and 4 Trays 2, 3, and 4 hold many standard sizes and types of paper. Each tray holds up to 500 sheets of 75 g/m2 (20 lb bond) paper. 1. Open Tray 2, 3, or 4. 2. Load the paper, whole reams at a time. Always place the long edge along the front side of the tray. ● Load letterhead or preprinted paper with the printed side face-up and the top edge to the left. NOTE: For duplex printing, load letterhead or preprinted paper with the printed side facedown and the top edge to the right. ● 3.
ENWW 4. Slide the tray into the device. 5. Configure the tray for the type of paper by responding to the pop-up message that appears on the touchscreen when you close the tray. Or, follow these steps: a. From the Home screen, touch Supplies Status. b. Touch the Trays tab. c. If the type that is listed for the tray is not correct, touch the name of the tray, and then touch Modify. d. Select the correct paper type, and then touch OK.
Load Tray 5 This tray is preconfigured to hold up to 4,000 sheets (8 reams) of either Letter-size or A4-size paper. You cannot change this size setting. 1. Open the Tray 5 top door, and load the paper. Load whole reams at a time. The tray lowers itself as you load more paper. ● Load letterhead or preprinted paper with the printed side face-down and the top edge to the right. NOTE: For duplex printing, load letterhead or preprinted paper with the printed side facingup and the top edge feeding first. ● 2.
Load special types of paper The following table provides guidelines for loading special types of paper. Use the correct paper-type setting in the printer driver to obtain the best print quality. NOTE: list. In the Windows printer driver, adjust the paper type on the Paper tab in the Type is drop-down In the Macintosh printer driver, adjust the paper type on the Finishing tab of the Finishing pop-up menu. Select the Media Type drop-down list.
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9 Copy The device has several options available for customizing copied output. You can scan original documents by using the document feeder or the scanner glass.
Copy from the document feeder The document feeder holds a maximum of 100 sheets of paper. 1. Place the original document face-up in the document feeder, with the top edge of the document toward the rear of the document feeder or feeding first into the input slot. For two-sided originals, place the first side of the original face-up. NOTE: loaded. 2.
ENWW 5. Touch Original Size. 6. Select Mixed Sizes (of same width), and then touch OK. 7. Touch Start Copy.
Copy from the glass 1. Place the original document face-down on the glass. 2. Align the corner of the original with the upper-left corner of the glass. To use the default copy options, use the numeric keypad on the control panel to select the number of copies, and press Start. To use customized settings, touch Copy. Specify the settings, and then press Start. For more information about using customized settings, see Adjust the copy settings on page 173.
Adjust the copy settings The device offers several features so you can optimize copied output. These features are all available on the Copy screen. The Copy screen consists of several pages. From the first page, touch More Options to go to the next page. Then touch the up or down arrow buttons to scroll to other pages. For details about how to use an option, touch the option, and then touch the help ( ) button in the upperright corner of the screen.
Table 9-1 Options for copy jobs (continued) Option name Description Color Balance Use this feature to adjust colors individually to change the color balance in the copies. For example, increasing the amount of cyan makes copies more blue and less red. One/Two Color Use this feature to convert all the colors in a document to shades of a single color, or shades of a single color plus black. For example, you could convert all colors to varying shades of blue.
Use the job-build feature Use the Job Build option to divide a complex job into smaller segments. This is useful when you are scanning an original document that has more pages than the document feeder can hold or when you want to combine pages that have different sizes into one job. You can use either the glass or the document feeder to scan the original documents. NOTE: 1. The Job Build option is available for the Copy, E-mail, and Network Folder features.
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10 Fax If an optional analog fax accessory is installed in the device, and the device is connected to an analog phone line, you can use the device to send and receive faxes. If an analog fax accessory is not installed, you can send faxes by using a LAN fax service or an Internet fax service. NOTE: If an analog fax accessory is not installed, the device cannot receive faxes.
Configure the fax options for each job The device offers several features so you can optimize each fax. These features are all available on the Fax screen. The Fax screen consists of two pages. From the first page, touch More Options to go to the next page. For details about how to use an option, touch the option, and then touch the Help ( ) button in the upper-right corner of the screen. The following table provides an overview of the fax options.
Send faxes 1. Place the original document face-down on the glass or face-up in the document feeder. 2. From the Home screen, touch Fax to open the fax feature. 3. You can send a fax to a single recipient or to multiple recipients. Specify the fax numbers by using one or both of these methods: Type the fax number manually From the Fax screen, touch the box below Fax Number: to open the virtual keypad. Type the fax number. Touch Pause to indicate a required pause.
Cancel faxes You can cancel outgoing faxes that are currently scanning or that are waiting in the job queue. You can also cancel incoming faxes. Cancel a fax while it is scanning Cancel an outgoing fax Cancel an incoming fax 180 Chapter 10 Fax 1. Press Stop. The Job Status screen opens, and a message appears that confirms the job has been canceled. 2. Touch OK to continue. 1. From the Home screen, touch Job Status. 2.
Receive faxes The device can receive incoming faxes if an analog fax accessory is installed. If this accessory is not installed, you can use a LAN fax service or Internet fax service to send faxes, but the device cannot receive faxes. The device places incoming faxes into the active job queue. If no other jobs are in the queue, the device prints the fax immediately. If other jobs are in the queue, the device prints the fax after the jobs that are ahead of it in the queue.
Use fax reports Several fax reports are available in the Information menu. Use these reports to help you manage the fax feature. 1. From the Home screen, scroll to and touch Administration. 2. Touch Information, and then touch Fax Reports. 3. Select a report and then touch Print to print the report. NOTE: You can configure the Fax Call Report to print automatically when certain conditions exist. For example, you can print it after any fax job, or only after jobs that have errors.
Configure Windows PC fax send Use the Windows PC fax send fax driver to send faxes from a computer. The device must have an analog fax accessory installed and PC Fax Send must be enabled through the Administration menu to use this feature. NOTE: This feature is available only for Windows operating systems. Settings in the fax driver override settings that are made at the control panel. The fax driver is not currently available for Windows Vista, but it will be available in the future.
Set the fax quality The fax quality setting defines the resolution that the device uses to send the fax. 1. On the Setup tab, click Edit Defaults. 2. Under Fax Quality in the Default Settings dialog box, select the default quality for sending faxes. 3. ● Standard: 200 x 100 dots per inch (dpi) ● Fine: 200 x 200 dpi ● Superfine: 300 x 300 dpi Click OK.
4. In the Subject text box, type the subject line. 5. Click Browse to include an image on the cover page. 6. Browse to and select a bitmap image file, such as a company logo. NOTE: The bitmap image is converted to grayscale on the cover sheet and is located in the top one-third of the page. 7. Click OK. NOTE: To set all of the default information at the same time, select the sender information, fax quality, notification, cover page, and preview settings, and then click OK.
4. Scroll to and touch Billing Codes, and then touch Setup. 5. Select Billing codes on. 6. At the computer, click Start, click Settings, and then click Printers and Faxes. 7. Under Printer Tasks on the Printers and Faxes window, right-click the name of the device and then click Properties. 8. In the Send Fax Properties dialog box, click Device Settings. 9. Click OK.
Use Windows PC fax send If the system administrator has installed it, you can use the Windows PC fax send software to send faxes from a computer. Send a fax to a single recipient 1. Open the document that you want to fax in the software program in which it was created. 2. Click File and then click Print. 3. From the list of printers, select the Send Fax driver. 4. Click OK or Print. NOTE: Click the button that sends a document to the device.
Send a fax to multiple recipients 1. Open the document that you want to fax in the software program in which it was created. 2. Click File and then click Print. 3. From the list of printers, select the Send Fax driver. 4. Click OK or Print. NOTE: Click the button that sends a document to the device. This might not be labeled the same in all software programs. 5. Under Fax To in the Send Fax dialog box, type the recipient name, fax number, and company name.
Table 10-3 Special characters for fax numbers Special character Function - Use a hyphen in the fax number to make the number easier to read. ( and ) Use parentheses in the fax number to make the number easier to read. [ and ] Use an opening and closing bracket to hide a portion of the fax number so that it does not print on the fax cover sheet, call reports, or e-mail communications. For example, a fax number might include a callingcard access code.
12. Click View or use the zoom drop-down menu to change the size of the document preview. 13. Click the arrow buttons to navigate through the document. 14. Click Send Fax to send the fax or Cancel Fax to edit the fax settings. Edit the phone book Use the phone book to store contact information that appears under Fax To in the Send Fax dialog box. You can add or remove names. The Send Fax phone book is saved as an XML file in the My Documents folder. HP does not recommend editing or copying this file.
11 Digital send This chapter contains information about the following topics: ENWW ● About digital sending ● Digital send comparison with other HP devices ● Send to e-mail ● Send to a network folder 191
About digital sending This device has built-in digital send features. Digital sending is a single process that you can use to scan a hard-copy document at the device and send it directly to several types of destinations: ● E-mail: Send the document as an attachment to one or more Internet e-mail addresses. Recipients can print, store, and forward the documents that they receive this way. They can also open the documents in various programs and edit them to meet specific needs.
Digital send comparison with other HP devices If you have used HP LaserJet MFP devices, you might already be familiar with digital sending. However, the digital send features for this device are different than for previous HP MFP devices. For this device, you must configure and manage the digital-send features by using the embedded Web server. No external software is available for the digital sending features.
Table 11-1 Embedded digital-send feature comparison (continued) Feature Destination types Embedded in HP CM8060/CM8050 Color MFP with Edgeline Technology Embedded in HP LaserJet MFP devices Available through DSS software (only for HP LaserJet MFP devices) Send to FTP No Yes Yes Send to Windows network folder Yes Yes Yes Send to Internet fax Yes No Yes Send to LAN fax Yes No Yes Send to Novell Network Folder Yes No Yes Send to E-mail Yes Yes Yes Send to Workflow No No Yes Sav
Send to e-mail If the device is connected to a network server that has a valid simple mail transfer protocol (SMTP) address and has Internet access, you can use the built-in digital sending features to scan a document and send it as an e-mail attachment. Send a scanned file as an e-mail attachment 1. Place the original document face-down on the glass or face-up in the document feeder. 2. From the Home screen, touch E-mail to open the e-mail feature. 3.
Use the e-mail address book Use the e-mail address book to store information for e-mail recipients. To open the address book, touch the address book button ( ) on the main e-mail screen. The button is available for the From:, To:, CC:, and BCC: fields. To get more information about any address, select the address in the list on the left side of the screen and touch Details. You can add entries to the address book that is stored on the device. You can also edit or delete certain entries.
Configure the e-mail options for each job The device offers several features for optimizing e-mail attachments. These features are all available on the E-mail screen. The E-mail screen consists of two pages. From the first page, touch More Options to go to the next page. For details about how to use an option, touch the option, and then touch the help ( ) button in the upperright corner of the screen. The following table provides an overview of the e-mail options.
Send to a network folder If the device is connected to a network, you can use the built-in digital sending features to scan a document and save it as a file in a folder on the network. Send a scanned file to a network folder NOTE: Depending on how the system administrator has configured the device, you might need to sign in to the device to use this feature. 1. Place the original document face-down on the glass or face-up in the document feeder. 2.
Set the folder options The device offers several features for optimizing files that are stored in network folders. These features are all available on the Network Folder screen. The Network Folder screen consists of two pages. From the first page, touch More Options to go to the next page. For details about how to use an option, touch the option, and then touch the help ( ) button in the upper right corner of the screen.
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12 Store jobs You can store copy or print jobs on the device so you can print them at any time. You can share stored jobs with other users, or you can make them private.
Store jobs at the device 1. Place the original document face-down on the glass or face-up in the document feeder. 2. From the Home screen, touch Job Storage to open the Job Storage feature. Select the Create tab. 3. Specify the name for the stored job in one of these ways: ● Select an existing folder from the list. Touch New Job and type a job name. ● Touch the box below the existing Folder Name: or Job Name:, and then edit the text. 4.
Store jobs from a computer In addition to scanning a document at the device control panel and storing it, you can also send a job from a computer and store it on the device. Use the printer driver to do this. When you store a job from a computer, you have several options for types of jobs to store. Table 12-1 Types of stored jobs Job-storage option Description Proof and Hold The job is sent to the device for short-term storage.
Configure the job storage options The device offers several features for optimizing jobs that are scanned at the device and stored. These features are all available on the Job Storage screen when you create the stored job. NOTE: These features are not available when someone retrieves the job for printing. The Job Storage screen consists of four pages. From the first page, touch More Options to go to the next page.
Retrieve stored jobs At the device, you can retrieve and print jobs that are stored on the device, whether they were scanned at the device or sent from a computer. NOTE: in. Depending on how the system administrator has configured the device, you might need to sign You cannot retrieve or print a stored job if you do not have permission to print in color. The device provides an alert in this situation. 1. From the Home screen, touch Job Storage to open the Job Storage feature. Select the Retrieve tab. 2.
Manage stored jobs You can set default job-storage options by using the Management menu on the control panel. To delete stored jobs, use the Job Storage feature. Delete stored jobs To delete stored jobs, open the Job Storage feature on the device control panel. 1. From the Home screen, touch Job Storage. 2. Select the Retrieve tab. 3. Open the folder in which the job is stored, and then select the job. 4. Touch Delete. 5. Repeat the process for each stored job that you want to delete.
13 Print This chapter contains information about the following topics: ENWW ● Windows printer driver features ● Macintosh printer driver features 207
Windows printer driver features NOTE: Settings in the printer driver and software program generally override control-panel settings. Software-program settings generally override printer-driver settings. Select a tray Use the printer driver to select a tray for the print job by doing the following: 1. On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences. 3. On the Paper/Quality tab, select the tray from the Paper source drop-down menu.
Store jobs Use the Job Storage printer-driver tab to store print jobs on the device. You can then print the job at any time from the device control panel. For example, you might want to download a personnel form, calendar, timesheet, or accounting form that other users can print when they need it. Enable the Job Storage tab You might need to enable the Job Storage tab before you can use this feature. 1. Click Start, click Settings, and then click Printers or Printers and Faxes. 2.
4. Select the printing shortcut that you want to use from the Printing Shortcuts list. 5. Click OK. Use watermarks A watermark is a notice, such as "Confidential," that is printed in the background of each page of a document. 1. On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences. 3. From the Effects tab, click the Watermarks drop-down list. 4. Click the watermark that you want to use. To create a new watermark, click Edit. 5.
Set a custom paper size 1. On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences. 3. On the Paper/Quality tab, click Custom. 4. On the Custom Paper Size window, type the name of the custom paper size. 5. Type the paper-size length and width. If you type a size that is too small or too large, the driver adjusts the size to the minimum or maximum size that is allowed. 6.
Chapter page layout Follow these instructions to set the layout of chapters in the print job. 1. On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences. 3. Click the Paper/Quality tab. 4. In the Page exceptions list box, click Chapter page layout. 5. Click Settings. 6. Select the settings that you want to use to for the layout of the chapters in the print job. 7. Click OK to return to the Paper/Quality tab. 8. Click OK.
3. Long-edge portrait This is the default setting, and the most common layout used. Every printed image is oriented right-side-up. Facing pages are read from top to bottom. 4. Short-edge portrait Every other printed image is oriented upside-down. Facing pages are read continuously from top to bottom. Print multiple pages on one sheet of paper You can print more than one page on a single sheet of paper. 1. On the File menu in the software program, click Print. 2.
Set the stapling options Configure the driver to recognize the finisher If the HP Multifunction Finisher is installed, but the stapling options do not appear in the printer driver, you need to configure the driver to recognize the finisher. 1. Click Start, click Settings, and then click Printers or Printers and Faxes. 2. Right-click the driver icon, and then select Properties. 3. Click the Device Settings tab. (The Device Settings tab is not available from within software programs.) 4.
Macintosh printer driver features NOTE: Settings in the printer driver and software program generally override control-panel settings. Software-program settings generally override printer-driver settings. Select a tray You can print all pages on the same paper, or you can print the first page on one type of paper and print the remaining pages on a different type of paper. 1. On the File menu, click Print. 2. Open the Paper Feed menu. 3.
Store jobs You can store jobs on the device so you can print them at any time. You can share stored jobs with other users, or you can make them private. 1. On the File menu, click Print. 2. Open the Job Storage menu. 3. Next to Job Storage Mode, select the type of stored job. 4. If you selected Stored Job or Personal Job in the previous step and you selected Use PIN To Print, type a 4-digit number in the box.
Resize documents You can scale a document to fit on a different size of paper. 1. On the File menu, click Print. 2. Open the Paper Handling menu. 3. In the area for Destination Paper Size, select Scale to fit paper size, and then select the size from the drop-down list. 4. If you want to use only paper that is smaller than the document, select Scale down only. Print on a custom paper size You can print on a custom paper size. 1. On the File menu, click Page Setup. 2. (OS X v10.
Print multiple pages on one sheet of paper You can print more than one page on a single sheet of paper. This feature provides a cost-effective way to print draft pages. 1. On the File menu, click Print. 2. Click the Layout pop-up menu. 3. Next to Pages per Sheet, select the number of pages that you want to print on each sheet (1, 2, 4, 6, 9, or 16). 4. Next to Layout Direction, select the order and placement of the pages on the sheet. 5.
Shift images on the page You can adjust the placement of the image on the page toward any edge. 1. On the File menu, click Print. 2. Open the Finishing menu. 3. On the Image Shift tab, select the appropriate settings. ● You can adjust the front and back sides independently by specifying measurements for Front Side Shift and Back Side Shift. ● You can adjust the front and back sides by the same amount, but in opposite directions. This is useful for creating a wider margin along the binding edge.
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14 Color This chapter describes how to produce the best possible color printing: ENWW ● Use color ● Manage color in the printer driver ● Match colors 221
Use color The device provides automatic color features that generate excellent color results. Carefully designed and tested color tables provide smooth, accurate color rendition of all printable colors. The device also provides sophisticated tools for the experienced professional. Paper selection For the best color and image quality, select the appropriate paper type from the printer driver menu or from the device control panel.
Manage color in the printer driver In the printer driver, the default settings on the Color tab (Windows) or the Color/Quality Options menu (Macintosh) usually produce the best possible print quality for color documents. However, you can adjust the color settings as needed using the options on this tab. You can also change the settings from Color to Black & White, and set your own grayscale preferences.
Match colors Matching device output color to the color that appears on your computer screen is a complex process, because printers and computer monitors use different methods of producing color. Monitors display colors by using light pixels that use an RGB (red, green, blue) color process, but printers print colors by using a CMYK (cyan, magenta, yellow, and black) process.
15 Maintain the device This chapter contains information about the following topics: ENWW ● Order supplies and accessories ● Replace ink cartridges ● Replace staple cartridges ● Clean the device ● Move the device 225
Order supplies and accessories The device alerts you when the supply items are getting low. Use the information in this section to order replacement ink cartridges and staple cartridges. To order supplies, use the embedded Web server. Click the Product Support link. NOTE: Some maintenance agreements include supplies.
Replace ink cartridges The device uses four color ink cartridges and one bonding agent cartridge. The bonding agent adheres the ink to the paper and improves the durability of the printed output. A message appears on the control panel whenever a cartridge needs to be replaced. The control-panel message tells you which cartridge needs to be replaced. An ink cartridge expires twelve months after the date of installation if it is installed prior to the install-by date shown on the ink cartridge package.
3. Push the new cartridge straight in until it locks into place. 4. Please return your genuine HP supplies for recycling to Hewlett-Packard. For more information, please visit us at www.hp.com/go/recycle. NOTE: On the Supplies Status Page, the HP logo only appears in front of the supply name when genuine HP supplies are used.
Replace staple cartridges NOTE: The HP Multifunction Finisher is an optional accessory. Other finishers do not have staplers. A message appears on the control panel whenever a staple cartridge needs to be replaced. The optional HP Multifunction Finisher has two staplers. Stapler 1 is on the right, closest to the device. Stapler 2 is to the left and above Stapler 1. The control-panel message indicates which stapler is empty.
3. To remove the staple cartridge from the cassette, push in at the arrow on each side and then pull up to release the cartridge. 4. Insert the new staple cartridge into the staple cassette. Push the cartridge straight down until it snaps into place. 5. Push the staple cassette straight into the slot.
ENWW 6. Rotate the green lever up until it snaps into place. 7. Close the stapler door.
Clean the device The device does not need to be cleaned often. However, if dirt is visible on the flatbed glass or on the white-vinyl backing, or if streaks or spots appear in copies, clean the flatbed glass and the white-vinyl backing. Clean the outside of the device and the touchscreen periodically to avoid getting dirt on the flatbed glass and the white-vinyl backing. Use the following information to clean the device.
Clean the flatbed glass Clean the flatbed glass only if dirt is visible or if streaks or spots appear in copies. Gently wipe the glass with a lint-free cloth dampened with water. Do not pour or spray the water directly onto the glass. Do not press hard on the glass. Clean the glass scanner strip The small glass strip that is to the left of the flatbed glass has a special coating. Use only gentle pressure when cleaning this glass strip. Wipe the glass scanner strip with a clean, dry lintfree cloth.
Move the device If you need to move the device, contact an HP-authorized service and support person. Special procedures are required to prevent damage to the device.
16 Solve problems This chapter contains information about the following topics: ENWW ● Problem-solving checklists ● Control-panel messages ● Clear jams ● Paper-handling problems ● Image-quality problems ● Fax problems ● Problems with E-mail, Alerts, and AutoSend ● Problems with sending to a network folder ● Network-connectivity problems 235
Problem-solving checklists If the device is not responding correctly, complete the steps in the following checklists. If you discover a problem that you cannot resolve, contact an HP service and support person for help. Problems with all jobs 1. Make sure at least one status light on the control panel is lit. If no lights are lit, complete these steps: a. Press the on/off button on the control panel. b. Check the master power switch at the right-rear corner of the device.
3. ENWW At the computer, check to see if the print queue is stopped, paused, or set to print offline. ● Windows: Click Start, click Settings, and then click Printers or Printers and Faxes. Doubleclick HP CM8060 Color MFP with Edgeline Technology. ● Macintosh: Open Print Center, Print Setup Utility, or Print & Fax under System Preferences, and double-click the line for the HP CM8060 Color MFP with Edgeline Technology. 4. Try printing a document from a different software program.
Control-panel messages The status line on the touchscreen alerts you of potential problems with the device. Errors: If the device has an error, a message appears that describes the error. The message also has instructions for solving the problem. The error button ( ) remains on the status line until the error is resolved. Warnings: The warning button ( ) appears when the device has a problem but can continue functioning. Touch the warning button to see a message that describes the problem.
Clear jams If a jam occurs, a message appears on the control panel to describe where the jam is located. The message also contains instructions for finding the jam, including a short video that shows which components to move and which doors to open. Precautions for clearing jams WARNING! To avoid injury, do not touch moving parts. Do not reach into the device except to clear jams, to replace ink cartridges, or to add or remove paper.
Prevent jams Follow these guidelines to prevent jams. ● When loading paper into the trays, always make sure the tray is configured for the correct type of paper. ● Load full reams of paper into Trays 2, 3, 4, and 5. Do not divide the reams into smaller sections when loading paper. ● Use only the types of paper that the device supports. See Supported paper on page 154.
Paper-handling problems Table 16-1 Paper-handling problems Issue Cause Solution Pages come out at uneven intervals. Pages that have heavier coverage take longer to process. This is normal. Pages come out in a different order than expected. Because some pages take longer to print than others, the device sometimes begins printing those out of sequence. The finished pages come out in the correct order, but in the fastest possible time.
Table 16-1 Paper-handling problems (continued) Issue Cause Solution Printed pages are wet. The tray might be configured for a different type of paper than the type that is loaded. Make sure that the tray is configured for the correct type of paper. The paper might not meet specifications. Use only paper that meets specifications for this device. See Supported paper on page 154. The paper might be too light in weight. Use paper that is heavier than 60 g/m2 (16 lb bond).
Image-quality problems Use the information in this section to solve problems with the quality of printed images Image-quality problems that occur for copy and print jobs Table 16-2 Image-quality problems that occur for copy and print jobs Issue Cause Solution Printed pages smudge easily immediately after printing. The tray might be configured for a different type of paper than the type that is loaded. Make sure that the tray is configured for the correct type of paper.
Table 16-2 Image-quality problems that occur for copy and print jobs (continued) Issue Cause Solution Printed images have a mottled appearance. The bonding-agent cartridge might be nearly empty. Adjoining color areas blend into each other. The paper might be of poor quality. Use the embedded Web server or the control panel to view the supplies status page. If the bonding-agent cartridge is nearly empty, replace it. Edges of the image appear fuzzy or ragged.
Table 16-2 Image-quality problems that occur for copy and print jobs (continued) Issue Cause Solution Colors are inconsistent from one page to the next. The device might have an internal problem. Contact HP. Images seem grainy. The paper might not meet specifications. Printed pages have speckles of color. The device might have an internal problem. Use only paper that meets specifications for this device. See Supported paper on page 154. Colors overlap each other. Colors seem faded.
Fax problems Before you can use the fax feature, you must set the date, time, location, and fax header information. This is a legal requirement in the U.S. and many other countries/regions. Use the information in the following sections to resolve fax problems. Fax checklist 1. Make sure you are using the phone cord that came with the fax accessory. The analog phone cord that came with the fax accessory meets RJ11 specifications. The fax accessory requires an analog phone cord and an analog phone line. 2.
General fax problems Table 16-5 General fax problems Issue Cause Solution A fax was sent after pressing the Stop button on the control panel. Pressing the Stop button does not cancel faxes that have been completely scanned and are in the job queue. To cancel a fax that is waiting in the job queue, open the Job Status feature on the control panel. See Cancel faxes on page 180. The same billing code is being used for all outgoing faxes. The default billing code is being used for all faxes.
Table 16-6 Problems with receiving faxes (continued) Issue Cause Solution Faxes are not being printed. The input trays might be empty. Make sure paper is loaded in the trays. The Fax Printing Schedule is set to Always store faxes or Use Fax Printing Schedule. If you want faxes to print immediately, set the Fax Printing Schedule feature to Always print faxes. See Time/Scheduling menu on page 129.
Table 16-7 Problems with sending faxes (continued) Issue Cause Solution The fax is being sent, but very slowly. The resolution for scanning the original document might be too high. When scanning the original document, touch More Options and then touch Resolution. Set the resolution to a lower level to increase the fax transmission speed. You might need to change the Optimize Text/Picture setting to a different setting.
Problems with E-mail, Alerts, and AutoSend You can use the information in this section to identify and resolve problems that are related to the SMTP server for the E-mail digital send feature and for the notification server that is used for the Alerts and AutoSend features. It is possible to use the same server for the E-mail feature and for the notification server, as long as that server does not require authentication.
Check the SMTP server setup NOTE: This procedure is for Windows operating systems. The following steps show examples of responses from the server. The text portion of the response can vary from server to server. 1. Obtain the SMTP server gateway hostname. You can find this information on the configuration page. Print a configuration page from the Administration menu on the control panel, or open the Information tab on the embedded Web server. 2.
If the response is 550 Requested action not taken: mailbox unavailable, then the server cannot find the mailbox for that address. The recipient e-mail account might be configured so that it cannot receive messages from the device. If the response is 551 User not local: please try , where “” is a different e-mail address, then the e-mail account is not active.
Problems with sending to a network folder Table 16-8 Network folder problems Issue Cause Solution All users are unable to store jobs in the network folder. A firewall might be interfering. If IPsec is enabled, it could be interfering with digital-send features. Try disabling IPsec. See Networking and I/O menu on page 133. The server might be turned off. Verify that the server is turned on. The folder might have restrictions on who can write to it.
Network-connectivity problems 1. The device supports various network protocols (TCP/IP, IPX/SPX, Novell/NetWare, AppleTalk, and DCL/LLC). Make sure that the correct protocol is enabled for your network. 2. Print the configuration pages. On the HP Jetdirect page, verify the following items for your protocol: ● Under HP Jetdirect Configuration, the status is "I/O Card Ready". ● The status is "Ready". ● A network address is listed. ● The configuration method (Config by:) is listed correctly.
A Specifications This appendix contains information about the following topics: ENWW ● Physical specifications ● Electrical specifications ● Acoustic specifications ● Environmental specifications 255
Physical specifications Table A-1 Device size Dimension Base unit Base unit with Tray 5 Base unit with optional finisher Base unit with Tray 5 and optional finisher Height 1220 mm (48 inches) 1220 mm (48 inches) 1220 mm (48 inches) 1220 mm (48 inches) Width 1040 mm (41 inches) 1700 mm (67 inches) 1990 mm (78 inches) 2160 mm (85 inches) Depth 840 mm (33 inches) 840 mm (33 inches) 840 mm (33 inches) 840 mm (33 inches) Table A-2 Required space for servicing Dimension Base unit Base unit w
Electrical specifications WARNING! Power requirements are based on the country/region where the device is installed. Do not convert operating voltages, which could damage the device. Table A-3 Electrical specifications Power requirements 110–127 VAC nominal (+6%, -10%), 20 A, 50–60 Hz 120 V~ 16 A, 60 Hz 200–240 VAC nominal (+6%, -10%), 10 A, 50–60 Hz (USA and Canada) NOTE: Connect only to a dedicated circuit.
Acoustic specifications Table A-5 Acoustic emissions 1 Sound Power Level Declared per ISO 9296 Printing/Copying LWAd = 7.3 Bels (A) [73 dB(A)] Ready LWAd = 5.2 Bels (A) [52 dB(A)] Sound Pressure Level (bystander position) Declared per ISO 9296 Printing/Copying LpAm = 57 dB(A) Ready LpAm = 33 dB(A) Values subject to change. See www.hp.com/support/CM8060edgeline or www.hp.com/support/CM8050edgeline for current information.
Environmental specifications ENWW Condition Recommended for operating Maximum for operating Storage Temperature 15 to 25°C (59 to 77°F) 10 to 30°C (50 to 86°F) -40 to 60°C (-40 to 140°F) Humidity 40 to 55% RH, noncondensing 20 to 80% RH, noncondensing less than 90% RH, noncondensing Environmental specifications 259
260 Appendix A Specifications ENWW
B Worksheets Print the pages in this appendix, and fill in the information for your reference.
HP Support information sheet Table B-1 HP Support information sheet HP sales representative name HP sales representative phone number HP-authorized support representative name HP-authorized support representative phone number 262 Appendix B Worksheets ENWW
Digital-send setup worksheet If you would like the HP-authorized support representative to assist you with setting up the digital-send features, print these pages, fill out the information, and give them to the representative. To find some information, you might need to contact other administrators within your organization.
Table B-2 Digital-send setup worksheet (continued) LAN Fax If you want the HP-authorized support representative to assist you with setting up this feature, provide the information in this section. Contact the network administrator for your organization if you need to find this information. What is the IP address or server name for the LAN Fax server? What is the path to the folder on the LAN Fax server where the device should send the scanned images? (Use UNC format.
Table B-2 Digital-send setup worksheet (continued) Internet Fax If you want the HP-authorized support representative to assist you with setting up this feature, provide the information in this section. Contact the network administrator for your organization and the Internet Fax service provider if you need to find this information.
Security configuration checklist This device has a security configuration checklist that is approved by the National Institute of Standards and Technology (NIST), which is a U.S. government organization. A security configuration checklist is a document that contains instructions or procedures for configuring an IT product to a baseline level of security. You can download the checklist for this device from this Web site: www.hp.com/go/secureprinting.
C Regulatory statements This appendix contains information about the following topics: ENWW ● End User License Agreement ● FCC regulations ● Emissions statements ● Telecom statements ● Environmental product stewardship program ● Declaration of conformity ● Hewlett-Packard limited warranty statement 267
End User License Agreement PLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT: This End-User License Agreement (“EULA”) is a contract between (a) you (either an individual or the entity you represent) and (b) Hewlett-Packard Company (“HP”) that governs your use of the software product (“Software”). This EULA does not apply if there is a separate license agreement between you and HP or its suppliers for the Software, including a license agreement in online documentation.
Software will agree to this EULA. Upon transfer of the HP Software, your license is automatically terminated. b. Restrictions. You may not rent, lease or lend the HP Software or Use the HP Software for commercial timesharing or bureau use. You may not sublicense, assign or otherwise transfer the HP Software except as expressly provided in this EULA. 5. PROPRIETARY RIGHTS.
FCC regulations This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Emissions statements Canadian DOC statement Complies with Canadian EMC Class A requirements. « Conforme à la classe A des normes canadiennes de compatibilité électromagnétiques. « CEM ».
Telecom statements FCC Telecom statement This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the back of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. The REN is used to determine the quantity of devices, which may be connected to the telephone line.
CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. The Ringer Equivalence Number (REN) of this device is 0.7. Notice: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface.
Telecom statement for Japan 274 Appendix C Regulatory statements ENWW
Environmental product stewardship program Hewlett-Packard is committed to providing quality products while minimizing the environmental footprint throughout the life cycle. This device has been designed to comply with the HP General Specification for the Environment and meet specific design for the environment objectives, including material selection, material reduction, system longevity, and component reuse and recycling at the end of product life.
Battery disposal This HP device contains two lithium-manganese dioxide coin-cell batteries that are located on the primary printed circuit board assemblies. These batteries might require special handling at end-of-life. The Netherlands Taiwan California Attention California users: The battery that is supplied with this device may contain perchlorate material. Special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate for information.
Declaration of conformity Declaration of Conformity according to ISO/IEC Guide 22 and EN 45014 Manufacturer’s Name: Manufacturer's Address: Hewlett-Packard Company 60 Alexandria Terrace, #07-01 The Comtech Singapore, 118502, declares, that the product Product Name: HP CM8060/CM8050 MFP Regulatory Model: Product Options: VCVRA-0609 All conforms to the following Product Specifications: SAFETY: IEC 60950-1:2001 / EN60950-1: 2001 IEC 60825-1:1993 +A1+A2 / EN 60825-1:1994 +A1 +A2 (Class 1 for LEDs) EMC:
Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP CM8050/CM8060 Color MFP with Edgeline Technology 90 days (parts only) HP warrants to the initial purchaser that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
280 Appendix C Regulatory statements ENWW
Index A access restrict 63 access levels 63 accessibility 5 accessories, part numbers 226 acoustic specifications 258 activity log, fax 151, 182 Additional Software dialog box, Customization Wizard 31 address book access e-mail addresses from Microsoft Exchange 49 clear 151 digital sending feature comparison 193 Digital Sending tab, embedded Web server 93 e-mail 196 import addresses from .
cartridges, ink alerts 98 embedded Web server status 89 Macintosh status 219 overrides 131 recycling 275 replace 227 Windows status 214 cartridges, print order 226 cartridges, staple 226, 229 catalog, paper for 156 cautions 2 certificate authority 76 certificates manage 76 chapter layout settings, Windows 212 chart, paper for 156 clean 232 Clear button 12 clearable warnings 145 CMYK 222, 224 CMYK sample page 114 color about 222 CMYK 222 driver settings 223 matching 224 paper selection 222 paper, recommended
edit accounts 69 view list of 70 DHCP settings 134 diagnostics network 137 dialog boxes, Customization Wizard about 28 Additional Software 31 Custom Installer Location 31 Driver Configuration 31 Drivers 30 Finish 32 Language Selection 28 License Agreement 28 Printer Port 29 Ready to Create Installer 31 digital send worksheet 263 digital sending feature comparison 193 See also send e-mail attachments; send to network folders Digital Sending tab, embedded Web server 93 direct connection, disable 61 directory
receive 181 reports 113, 182 send 179 send setup 52 send to multiple recipients 188 send to single recipient 187 send using phone book 189 signal loss 150 special characters, insert 188 T.30 trace report 150 V.
Jetadmin.
specialty 155 types supported 158 memory 5 menu map, Administration menu 112 Microsoft Exchange, access e-mail addresses from 49 models 4 move the device 234 Multifunction Finisher capacity 4, 161 Macintosh options 219 output bins 10 paper sizes supported, bins 161 part numbers 226 replace staple cartridges 229 Windows options 214 multiple pages per sheet 213, 218 multitask jobs 85 N n-up printing 213, 218 network 21 network address 14 Network Address button 131 network folders Digital Sending tab, embedded
select tray, Windows 208 sizes supported 159 specialty 155 tray settings 145 types supported 158 paper sizes supported, bins 161 parallel speed 133 password 14 password, administrator set 59 pause Interrupt button, locate 12 jobs 84 PC fax send billing codes 185 configure 183 cover page 184 fax driver printer preferences 185 notification settings 184 preview preferences 185 quality settings 184 PCI Express interface 8, 18 PCL commands 148 PCL drivers included 23 operating systems supported 24 PCL font list
remote firmware upgrades about 105 FTP 106 HP Web Jetadmin 105 Windows commands 107 replace ink cartridges 227 staple cartridges 229 reports Administration menu 112 embedded Web server information pages 89 fax 113, 182 reports, paper for 156 Reset button 12 Resets menu 151 resize documents Macintosh 217 resizing documents 210 restaurant menu, paper for 156 restore factory default settings 151 retrieve stored jobs 205 RGB 222, 224 RGB sample page 114 RJ-11 port connect phone line 19 locate 8, 18 S sales flye
size specifications, device 256 Sleep button 12 Sleep Delay 102, 129 Sleep Mode 102, 131 Sleep Schedule 91, 102, 130 SMTP server settings 42 software color use, restrict 74 Customization Wizard for Windows 28 drivers included 4 included 23 install 26 Linux and UNIX 24 network installation 21 operating systems supported 24 part numbers 226 silent installation 32 software license agreement 268 third-party 92 uninstall from Macintosh 27 uninstall from Windows 27 Solution Installer 92 solve problems.
load paper 164 locate 6 paper sizes supported 159 paper types supported 158 select from Macintosh 215 select from Windows 208 settings 145 Tray 5 capacity 4, 161 load labels, letterhead, or prepunched 167 load paper 166 locate 6 paper sizes supported 159 paper types supported 158 part number 226 select from Macintosh 215 select from Windows 208 settings 145 specifications, physical 256 troubleshoot.
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