HP CM8060/CM8050 Color MFP with Edgeline Technology - System Administrator Guide

Clean the touchscreen ..................................................................................................... 232
Clean the flatbed glass .................................................................................................... 233
Clean the glass scanner strip .......................................................................................... 233
Clean the white-vinyl backing .......................................................................................... 233
Move the device ............................................................................................................................... 234
16 Solve problems
Problem-solving checklists ............................................................................................................... 236
Problems with all jobs ...................................................................................................... 236
Problems with copy and scan jobs .................................................................................. 236
Problems with print jobs ................................................................................................... 236
Control-panel messages .................................................................................................................. 238
Clear jams ........................................................................................................................................ 239
Precautions for clearing jams .......................................................................................... 239
Method for clearing jams ................................................................................................. 239
Prevent jams .................................................................................................................... 240
Paper-handling problems ................................................................................................................. 241
Image-quality problems .................................................................................................................... 243
Image-quality problems that occur for copy and print jobs .............................................. 243
Image-quality problems that occur only for copy jobs ...................................................... 245
Image-quality problems that occur only for print jobs ...................................................... 245
Fax problems .................................................................................................................................... 246
Fax checklist .................................................................................................................... 246
General fax problems ...................................................................................................... 247
Problems with receiving faxes ......................................................................................... 247
Problems with sending faxes ........................................................................................... 248
Problems with E-mail, Alerts, and AutoSend .................................................................................... 250
Problems with sending to e-mail ...................................................................................... 250
Problems with Alerts and Autosend ................................................................................. 250
Check the SMTP server setup ......................................................................................... 251
Problems with sending to a network folder ....................................................................................... 253
Network-connectivity problems ........................................................................................................ 254
Verify communication over the network ........................................................................... 254
Appendix A Specifications
Physical specifications ..................................................................................................................... 256
Electrical specifications .................................................................................................................... 257
Acoustic specifications ..................................................................................................................... 258
Environmental specifications ............................................................................................................ 259
Appendix B Worksheets
HP Support information sheet .......................................................................................................... 262
Digital-send setup worksheet ........................................................................................................... 263
x ENWW