HP CM8060/CM8050 Color MFP with Edgeline Technology - System Administrator Guide

3. At the computer, check to see if the print queue is stopped, paused, or set to print offline.
●
Windows: Click Start, click Settings, and then click Printers or Printers and Faxes. Double-
click HP CM8060 Color MFP with Edgeline Technology.
●
Macintosh: Open Print Center, Print Setup Utility, or Print & Fax under System
Preferences, and double-click the line for the HP CM8060 Color MFP with Edgeline
Technology.
4. Try printing a document from a different software program. If the document prints, the problem is
with the software program that you are using.
5. Try sending a print job from a different computer. If the document prints, the problem is with the
computer you are using.
6. If you cannot identify the source of the problem, contact HP.
ENWW Problem-solving checklists 237