HP Notebook Reference Guide

B Troubleshooting resources
● Access website links and additional information about the computer through Help and Support.
Select Start > Help and Support.
NOTE: Some checkup and repair tools require an Internet connection. HP also provides
additional tools that do not require an Internet connection.
●
Contact support. For U.S. support, go to
http://www.hp.com/go/contactHP. For worldwide
support, go to
http://welcome.hp.com/country/us/en/wwcontact_us.html.
Choose from the following types of support:
◦
Chat online with an HP technician.
NOTE: When chat is not available in a particular language, it is available in English.
◦
E-mail support.
◦
Find support telephone numbers.
◦
Locate an HP service center.
78 Appendix B Troubleshooting resources