HP LaserJet Pro M426 MFP, M427 Installation Guide

3
Troubleshooting
UserGuide
The User Guide includes printer usage and troubleshooting information. It is
available on the printer CD and on the Web:
1. Go to www.hp.com/support/ljM426MFP or
www.hp.com/support/ljM427MFP.
2. Click Manuals.
For Windows, the User Guide is copied to the computer during the recommended
software installation.
Windows
®
XP,WindowsVista
®
,andWindows
®
7
Click Start, select Programs or AllPrograms, select HP, select the folder for
the HP printer, and then select Help.
Windows
®
8
On the Start screen, right-click an empty area on the screen, click AllApps on
the app bar, click the icon with the printer’s name, and then select Help.
Checkforrmwareupdates
1. On the printer control panel, press the OK button.
2. Scroll to the Services menu, and press the OK button.
3. Select LaserJetUpdate.
4. Select CheckforUpdatesNow.
Controlpanelhelp
Touch the Help button on the printer control panel to access help topics.
Additionalsupportresources
For HP’s all-inclusive help for the printer, go to www.hp.com/support/ljM426MFP
or www.hp.com/support/ljM427MFP.
• Solve problems
• Find advanced conguration instructions
• Download software updates
• Join support forums
• Find warranty and regulatory information
• Mobile printing resources
7.1
Connectthedevicetothewirelessnetwork
To print from a phone or tablet, connect the device to the same wireless
network as the printer.
AppleiOSdevices(AirPrint): Open the item to print, and select the Action icon.
Select Print, select the printer, and then select Print.
NewerAndroiddevices(4.4ornewer): Open the item to print, and select the
Menu button. Select Print, select the printer, and select Print.
Some devices require downloading the HP Print Service plugin app from the
Google Play store.
OlderAndroidDevices(4.3orolder): Download the HP ePrint app from the
Google Play store.
WindowsPhone: Download the HP AiO Remote app from the Windows Store.
Learnmoreaboutmobileprinting
To learn more about other mobile printing options,
including additional ePrint solutions, scan the QR code,
or see the “Mobile printing” section of the User Guide.
7.2
Wi-FiDirect(dwandfdwwirelessmodelsonly)
Wi-Fi Direct enables close-proximity printing from a wireless mobile device
directly to an Wi-Fi Direct-enable printer without requiring a connecting to a
network or the Internet.
NOTE:The printer might require a rmware update to use this feature.
EnableWi-FiDirect
1. Print a Network Conguration Page to identify the printer IP address. On
the control panel, press and hold the Cancel (X) button until the ready light
starts to blink, and then release the button. The test page prints.
2. Enter the printer IP address into the address line of your Web browser.
The Embedded Web Server (EWS) screen displays. ExampleIPaddress:
192.168.0.0
3. Click the Networking tab.
4. Click Wi-FiDirectSetup.
5. Select the check box next to Wi-FiDirectPrintingName(SSID), and then
enter the network name SSID in the eld.
6. Click Apply. The IP address of the mobile device displays on the
Networking tab.
NOTE:To nd the network name (SSID), click the WirelessConguration menu
from the Networking tab.
For more information on wireless printing and wireless setup, go to
www.hp.com/go/wirelessprinting.
7.

Mobileandwirelessprinting(optional)