Illustrated Parts & Service Map HP Compaq 6300 Pro Business PC Microtower
HP Compaq 6300 Pro, MT 690363-003 page 2
Standard and Optional Boards
System board (includes replacement thermal material)
1 System board for use in models without Windows 8 657239-001
* System board for use in models with Windows 8 Standard 657239-501
* System board for use in models with Windows 8 Professional 657239-601
* System board for use in models with NetClone 710095-001
Memory modules (PC3-12800, CL11)
*8-GB
689375-001
*4-GB
671613-001
22-GB
671612-001
Other boards
*
nVidia Quadro NVS310 PCIe x16 graphics card, 512 MB 680653-001
*
nVidia Quadro NVS300 PCIe x16 graphics card, 512 MB (not for use with Windows 8) 632486-001
*
nVidia Quadro NVS300 PCIe x16 graphics card, 512 MB (for use with Windows 8) 700578-001
*
nVidia GeForce GT630 PCIe x16 graphics card, 2 GB (not for use with Windows 8) 684591-001
*
nVidia GeForce GT630 PCIe x16 graphics card, 2 GB (for use with Windows 8) 702084-001
*
nVidia GF505 PCIe x16 graphics card, 512 MB (for use only in China) 702648-001
*
AMD Radeon HD7450 PCIe x16 graphics card, 1 GB (not for use with Windows 8) 682411-001
*
AMD Radeon HD7450 PCIe x16 graphics card, 1 GB (for Windows 8; use only in China)
702646-001
*
AMD Radeon HD7450 PCIe x16 graphics card, 1 GB (for Windows 8; not fur China) 702647-001
*
AMD Radeon HD6350 PCIe x16 graphics card, 512 MB (not for use with Windows 8) 637995-001
*
AMD Radeon HD6350 PCIe x16 graphics card, 512 MB (for use with Windows 8) 697246-001
*
Intel PRO/1000CT2 NIC, includes bracket 635523-001
*
HP FireWire / IEEE 1394a PCIe x1 Card 637591-001
*
HP WLAN 802.11 g/n 1x2 PCIe NIC 538048-001
Intel Core i7 processors (include thermal material)
* 3770, 3.4 GHz (turbo up to 3.9 GHz), 8-MB L3 cache 688164-001
* 2600, 3.4 GHz (turbo up to 3.8 GHz), 8-MB L3 cache 638632-001
Intel Core i5 processors (include thermal material)
* 3570, 3.4 GHz, 6-MB L3 cache 688162-001
* 3470, 3.2 GHz, 6-MB L3 cache 687943-001
* 2400, 3.1 GHz, 6-MB L3 cache 638630-001
Intel Core i3 processors (include thermal material)
* 3240, 3.4 GHz, 3-MB L3 cache 688951-001
* 3225, 3.3 GHz, 3-MB L3 cache 689578-001
* 3220, 3.3 GHz, 3-MB L3 cache 688950-001
* 2130, 3.4 GHz, 3-MB L3 cache 665120-001
* 2120, 3.3 GHz, 3-MB L3 cache 638629-001
Intel Pentium processors (include thermal material)
* G2120, 3.1 GHz, 3-MB L3 cache 703282-001
* G870, 3.1 GHz, 3-MB L3 cache 691936-001
* G860, 3.0 GHz, 3-MB L3 cache 665123-001
* G850, 2.9 GHz, 3-MB L3 cache 665973-001
* G645, 2.9 GHz, 3-MB L3 cache 704228-001
* G640, 2.8 GHz, 3-MB L3 cache 691935-001
* G630, 2.7 GHz, 3-MB L3 cache 665122-001
Intel Celeron processors (include thermal material)
* G555, 2.7 GHz, 2-MB L3 cache 704227-001
* G550, 2.6 GHz, 2-MB L3 cache 691934-001
* G540, 2.5 GHz, 2-MB L3 cache 665119-001
* G530T, 2.0 GHz, 2-MB L3 cache 665118-001
* G465, 1.9 GHz, 1.5-MB L3 cache 706883-001
* G460, 1.8 GHz, 1-MB L3 cache 682410-001
* Not shown
Miscellaneous Parts
1 Heat sink 645326-001
2 Chassis fan with guard 585884-001
3 Hood sensor 638816-001
4 Speaker 645330-001
5 Solenoid lock 641498-001
6 Printer port, PCI card 638817-001
7 Clamp lock, includes universal cable (plate not included) 508987-001
* Rear chassis fan 636922-001
* Fan duct assembly 646824-001
* Serial port, PCI card 638815-001
* 2.5-in drive adapter 586721-001
* Hard drive conversion bracket 397117-001
* Grommet, hard drive isolation, blue 450712-001
* Card reader, 22-in-1 636166-001
* USB powered speakers 636917-001
* Mouse, PS2, optical, jack black (non-ECO) 609250-001
* Transceiver for use with wireless mouse and keyboard 674319-001
* Mouse, washable 619580-001
* Mouse, wireless 674317-001
* Mouse, USB, optical, jack black (non-ECO) 537749-001
* Mouse, USB, laser (non-ECO) 570580-001
* eSATA port assembly, PCI card 645558-001
* HP Business Digital Headset 642738-001
* External USB Webcam 609252-001
* Foot 336445-001
* Screw Kit - misc screws 330458-001
* Screw Kit - tamper resistant screws 393956-001
*Not shown
Common POST Error Messages
Screen Message Probable Cause Recommended Action
101-Option ROM Error 1. System ROM checksum
error.
2. Expansion board option
ROM checksum
1. Verify ROM, reflash if required
2. Remove suspected card, reboot
3. Clear CMOS memory, reboot
4. Replace system board
103-System Board
Failure
DMA, timers 1. Clear CMOS memory.
2. Remove expansion boards.
3. Replace system board.
164-Memory Size Error
and
201-Memory Error
Incorrect memory configu-
ration
1. Run Setup (F10).
2. Check DIMMs for proper
seating, type, compatibility.
3. Remove DIMMs singularly and
reboot to isolate faulty DIMM.
4. Replace system board.
214-DIMM Configura-
tion Warning
Populated DIMM configura-
tion is not optimized
Rearrange the DIMMs so that
each channel has the same amount
of memory.
301-, 304-Keyboard error Keyboard failure. Check kybd connection or keys.
Check connector for bent or miss-
ing pins. Replace kybd. If 304,
possible system board problem.
501-Display Adapter
Failure
Graphics display controller. 1. Reseat graphics card.
2. Clear CMOS.
3. Check monitor connection.
4. Replace graphics card.
1720-SMART Hard Drive
Detects Imminent Failure
Hard drive is about to fail.
1. Determine if hard drive giving
correct error message. Enter
Computer Setup and run Drive
Protection System test under DPS
Self-test in F2 Diagnostics.
2. Apply hard drive firmware
patch if applicable.
3. Back up contents and replace
hard drive.