HP DesignJet 800PS Printer - User's Reference Guide

Solving Problems
Image Quality
Problems
Ink Supply
Problems
Media Problems
Image Error Other Problems Getting Help
Media & InkIntroduction Front Panel Other
Printer
Options
Index
Solutions
Clearing a Media Jam
If the front panel displays this message:
There is probably paper jammed in the printer. Paper jams can have various
causes:
• The paper is too thick or too thin for the printer, or is otherwise not sup-
ported
• The paper is creased or misaligned or is bubbled
• Too much ink is being placed on the paper causing it to cockle or bubble
• The end of the roll of paper is glued to the core and won’t advance further
• Pieces of paper or paper powder are clogging up the cutter guide or other moving parts.
See Removing jammed paper
for full instructions on how to clear jammed paper.