HP Digital Sender Module - Administrator's Guide

26 Chapter 3 - Troubleshooting

Sources for information about problems

Source Description

Activity log The activity log is a record of the HP Digital Sender Module software

usage and is probably your best tool for troubleshooting. It contains

messages (warning, error, or fatal) that can help you resolve problems.

See “Activity log messages” on page 41

for a list of messages and

recommended actions. These messages can be viewed using the

Address Book Manager’s Activity Log. To view the Activity Log, open the

ABM and go to Tools, View Log, Admin or Guest.

Event log The event log is a record of the startup procedure for the HP Digital

Sender Module software running on the Windows NT/Windows 2000

PC. These messages can be viewed by clicking on the Event Viewer

icon found in the Administrative Tools program group on the PC. See

“Event log messages” on page 33

for a list of messages and

recommended actions.

Messages for

programs

Messages appear in the Address Book Manager when there are

problems. See “HP Address Book Manager messages” on page 56

list of these messages and recommended actions.