HP Digital Sender Module - Administrator's Guide

32 Chapter 3 - Troubleshooting
EN
Checking the address book database
At any time, you can check the ABM database to correct problems
and inconsistencies in the information.
Perform the database check for the following reasons:
● The HP Digital Sender Module seems to be performing slowly for
no apparent reason.
●
The Windows NT/Windows 2000 PC running the HP Digital
Sender Module software was inadvertently turned off during a
critical operation (for example importing addresses).
●
You detect inconsistencies between address books and
distribution lists
●
You are instructed to do so by troubleshooting steps.
Notes about the procedure:
●
Restart the Windows NT/Windows 2000 PC and then check the
Administrator activity log in the ABM for results.
Note If the check fails, the address book database is corrupt. Try resetting
the address book by deleting the database files and restarting the
Windows NT/Windows 2000 PC. If neither of these actions resolves
the problem, contact your HP-authorized dealer.