HP Digital Sender Module - Administrator's Guide

36 Chapter 3 - Troubleshooting
EN
HP Digital Sender Module 2.0
- Internal Error
IMSP Server,300 through
IMSP Server,304
The network link to the
address book is missing. This
indicates a possible problem
with the network connection.
●
Make sure all cabling is
securely connected.
●
Restart the HP Digital
Sender Module software
using the Services icon
found in the Control Panel
program group on the PC.
●
If the problem persists,
note the code and contact
your HP-authorized dealer.
HP Digital Sender Module 2.0
- Internal Error
IMSP Server,400 through
IMSP Server,403
Address book hard drive (PC)
problem, HP JetSend problem,
or other internal problem.
●
Restart the HP Digital
Sender Module software
using the Services icon
found in the Control Panel
program group on the PC.
●
If the problem persists,
note the code and contact
your HP-authorized dealer.
HP Digital Sender Module 2.0
- Address Book Error
An internal problem accessing
address books has occurred.
●
Restart the HP Digital
Sender Module software.
●
Perform a database check
by shutting down and
restarting the HP Digital
Sender Module software.
●
Reset address books.
Event log messages (continued)
Message Description Action