HP Digital Sender Module - Administrator's Guide

56 Chapter 3 - Troubleshooting
EN
HP Address Book Manager messages
The following table contains error messages that may appear when
you are using the ABM, a description of the messages, and any
appropriate actions to take.
HP Address Book Manager messages
Message Description Actions
ABM has found a number of
items greater than the
maximum supported.
Application may become
unstable.
The maximum number of
items that the ABM can
support has been exceeded.
(For example, the maximum
number of e-mail addresses
allowed has been exceeded.)
●
Clear the address book
that was being used when
the message occurred (on
the Edit menu, click Clear
Address Books).
●
Reset all address books.
ABM internal error code. The ABM has experienced an
internal error.
● Reset the ABM.
●
Restart the HP Digital
Sender Module software.
●
If the problem persists,
note the code and contact
your HP-authorized dealer.
Address Book locked. Someone else is using the
address book you are trying to
access.
●
Try accessing the address
book again later. The
address book is already in
use.
An error occurred while
initializing sockets.
The application was unable to
allocate network resources.
● Make sure the computer
where ABM is running is
connected to the network.
●
Turn the computer off and
then back on.
Bind failed The ABM could not connect to
the directory server
● Make sure the computer
where the ABM is running
is connected to the
network, using a network
command such as telnet.
●
In the directory
configuration, make sure all
fields are filled correctly.