HP Digital Sender Module - Administrator's Guide
EN
Troubleshooting the software 57
Failed to add the entry. During the procedure to import
e-mail addresses, the
addresses that were found
could not be added to the ABM
because the selected address
book is full.
●
Remove some entries from
the selected address book
to make room for new
entries. The limits for the
address books are as
follows:
Public Email: 200,000
Public Email Distribution
Lists: 512
Public Fax: 2,040
Public Fax Distribution
Lists: 512
In order to proceed, you have
to provide information for all
fields.
During the procedure to import
e-mail addresses, some of the
fields in the directory
configuration were not filled.
●
In the directory
configuration, make sure all
fields are filled. See the
online help for information
on defining directories.
Initialization failed. During the procedure to import
e-mail addresses, the ABM
could not connect to the
server.
● In the directory
configuration, make sure
you typed the correct DNS
name or IP address for the
server you want. See the
online help for information
on defining directories.
Network access failure. There is a problem connecting
to the HP Digital Sender
Module through the network.
●
Close the ABM and then
start it again.
●
Restart the HP Digital
Sender Module software.
●
Verify that the name or IP
address entered in the
ABM of the PC running the
HP Digital Sender Module
software is correct.
●
Check the address book
database (see “Checking
the address book
database” on page 32).
●
Make sure the computer
where the ABM is running
is connected to the
network, using a network
command such as telnet.
●
If the problem persists,
contact your HP-authorized
dealer.
HP Address Book Manager messages (continued)
Message Description Actions