HP Digital Sender Module - Administrator's Guide

58 Chapter 3 - Troubleshooting
EN
No items have been selected. During the procedure to import
e-mail addresses, you did not
select an address before
clicking Add.
●
Select an address and then
click Add.
Search failed!
No such object.
During the procedure to import
e-mail addresses, the
directory configuration may
not be correctly specified.
●
In the directory
configuration, make sure all
fields are filled correctly.
See the online help for
information on defining
directories.
The password and the
confirmation text does not
match. Please enter them
again.
During the procedure to import
e-mail addresses, the
password for the server that
was specified in the Password
and Confirmation fields did not
match.
●
In the directory
configuration, retype the
password in both fields.
See the online help for
information on defining
directories.
The port number you have
entered is wrong. Please type
in a different value.
During the procedure to import
e-mail addresses, you entered
an incorrect port number for
the server that contains the
directory to be searched.
●
In the directory
configuration, check the
port number. “389” is the
default and the standard.
See the online help for
information on defining
directories.
The search has failed. The directory server failed
while processing your search.
● Retry the search.
●
Restart the ABM.
●
Upgrade your directory
server to support advanced
searches.
Timeout expired. The directory server is not
responding.
●
Make sure the computer
where the ABM is running
is connected to the
network, using a network
command such as telnet.
●
Narrow the search so that
the directory server can
carry out the command in
the stipulated time.
●
In the directory
configuration, make sure all
fields are filled correctly.
HP Address Book Manager messages (continued)
Message Description Actions