HP MFP Analog - (multiple language -Americas) Fax Guide

34 Chapter 3 Troubleshooting ENWW
The receiving fax machine
might have a slow modem
speed.
The fax accessory only sends the
fax at the fastest modem speed the
receiving fax machine can use.
Faxes are transmitting
or being received very
slowly (continued).
The resolution at which the
fax was sent or is being
received is very high. A
higher resolution typically
results in better quality, but
also requires a longer
transmission time.
If you are receiving the fax, call and
ask the sender to decrease the
resolution and resend the fax.
If you are sending, decrease the
resolution and resend the fax. See
“Changing the default resolution for
outgoing faxes” on page 21 to
change the default setting.
If there is a poor phone-line
connection, the fax accessory
and the receiving fax machine
slow down the transmission
to adjust for errors.
Cancel and resend the fax.
Have the phone company check
the phone line.
Faxes are not printing
on the mfp.
There is no media in the
media input tray.
Load media. Any faxes received
while the input tray is empty are
stored and will print once the tray
has been refilled.
The mfp has run out of toner. The mfp stops printing as soon as
it runs out of toner. Any faxes
received are stored in memory and
print once the toner has been
replaced.
Problem Cause Solution