HP MFP Analog - (multiple language -Americas) Fax Guide

ENWW Sending fax problems 35
English
Sending fax problems
Use the table in this section to solve problems that might occur when
sending faxes.
Problem Cause Solution
Faxes quit during
sending.
The fax machine to which you
are sending might be
malfunctioning.
Try sending to another fax
machine.
Your phone line might not be
working.
Disconnect the fax accessory from
the phone jack, and connect a
phone. Try to make a phone call to
ensure the phone line is working.
The fax accessory is
receiving faxes but is
not sending them.
If the fax accessory is on a
PBX system, the PBX system
might be generating a dial
tone the fax accessory cannot
detect.
Disable the detect dial tone setting.
See “Setting dial-tone detection” on
page 23.
There might be a poor phone
connection.
Try again later.
The fax machine to which you
are sending might be
malfunctioning.
Try sending to another fax
machine.
Your phone line might not be
working.
Disconnect the fax accessory from
the phone jack, and connect a
phone. Try to make a phone call to
ensure the phone line is working.
Outgoing fax calls keep
dialing.
The fax accessory
automatically redials a fax
number if the redial on busy
option is set to on.
The only way to stop the fax
accessory from redialing is to clear
all stored faxes. This will delete all
faxes waiting to be sent or printed.
See “To cancel or delete faxes” on
page 28.