L5006tm and L5009tm Touchscreen Monitors User Guide
© 2006–2009 Hewlett-Packard Development Company, L.P. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Elo TouchSystems, IntelliTouch and TouchTools are trademarks of Tyco Electronics Corporation. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services .
About This Guide This guide provides information on setting up the monitor, installing drivers, using the on-screen display menu, troubleshooting and technical specifications. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
iv About This Guide ENWW
Table of contents 1 Product Features HP L5006tm Touchscreen .................................................................................................................... 1 HP Compaq L5009tm Touchscreen ..................................................................................................... 2 2 Safety and Maintenance Guidelines Important Safety Information ................................................................................................................
OSD and Power Lock/Unlock ............................................................................................................. 15 Appendix A Troubleshooting Solving Common Problems ................................................................................................................ 16 Touchscreen Tips ............................................................................................................................... 17 Online Technical Support .................................
1 Product Features The LCD (liquid crystal display) monitors have an active matrix, thin-film transistor (TFT) panel. The monitors feature: HP L5006tm Touchscreen ENWW ● Maximum resolution of XGA 1024 x 768.
HP Compaq L5009tm Touchscreen 2 ● Maximum resolution of XGA 1024 x 768.
2 Safety and Maintenance Guidelines Important Safety Information A power cord is included with the monitor. If another cord is used, use only a power source and connection appropriate for this monitor. For information on the correct power cord set to use with the monitor, refer to the Power Cord Set Requirements on page 29 in Appendix C. WARNING! To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding feature.
Maintenance Guidelines To enhance the performance and extend the life of the monitor: ● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider. ● Use only a power source and connection appropriate for this monitor, as indicated on the label/ back plate of the monitor.
3 Setting Up the Monitor To set up the monitor, ensure that the power is turned off to the monitor, computer system, and other attached devices, then follow the instructions below. Identifying Rear Connectors Figure 3-1 Rear Connectors Connector Function 1 AC Power Connects the AC power cord to the monitor. 2 USB Connects the touchscreen USB cable to the monitor. 3 Serial Connects the touchscreen serial cable to the monitor (not available on L5009tm model).
Connecting the Cables NOTE: For the L5009tm model, it is best to install the APR driver before connecting the hardware. 1. Place the monitor in a convenient, well-ventilated location near the computer. 2. Connect one end of the power cable (1) to the AC power connector on the back of the monitor, and the other end to an electrical wall outlet. 3.
Installing the Serial or USB Touch Drivers The Touch driver software can be downloaded from the Web or from the HP software and documentation CD included with the monitor. Downloading Drivers from the Web 1. Insert the HP software and documentation CD in the computer’s CD-ROM drive. The CD will open to a menu screen. 2. From the menu screen, select Elo TouchSystems TouchTools. 3. Click Install Driver for This Computer. 4. Click Yes to download the latest drivers from the Elo Website. 5.
Removing the Monitor Stand If you are mounting the panel to a wall or other mounting fixture, you must remove the monitor stand from the panel. The monitor has four mounting holes on the back side of the panel that adheres to the VESA mounting standard. CAUTION: This monitor supports the VESA industry standard 75mm mounting holes. To attach a third party mounting solution to the monitor, four 4mm, 0.7 pitch, and 10mm long screws are required (not provided with the monitor).
Tilting the Monitor For viewing clarity, tilt the monitor forward (up to -5 degrees) or backward (up to 90 degrees). Figure 3-3 Tilting the Monitor CAUTION: In order to protect the monitor, be sure to hold the base when adjusting the LCD, and take care not to touch the screen. Locating the Rating Labels The rating labels on the monitor provide the spare part number, product number, and serial number. You may need these numbers when contacting HP about the monitor model.
4 Operating the Monitor Installing the Monitor Driver The CD that comes with the monitor contains monitor driver files you can install on your computer: ● an .INF (Information) file ● an .ICM (Image Color Matching) file PDF Complete is supplied on this CD and can be installed from the menu. NOTE: If the monitor does not include a CD, the .INF and .ICM files can be downloaded from the HP monitors support Web site. See Downloading from the Worldwide Web on page 11 in this chapter.
Installing the .INF and .ICM Files After you determine that you need to update, you can install the .INF and .ICM files from the CD or download them. Installing from the CD To install the .INF and .ICM files on the computer from the CD: 1. Insert the CD in the computer CD-ROM drive. The CD menu is displayed. 2. View the Monitor Driver Software Readme file. 3. Select Install Monitor Driver Software. 4. Follow the on-screen instructions. 5.
Front Panel Controls Table 4-1 Monitor Front Panel Controls Control Function 1 Power Turns the monitor on or off. 2 Select Selects the adjustment items from the OSD menus. 3 Enter the brightness adjustment. Decrease value of the adjustment item. Select item counter-clockwise. 4 Enters contrast adjustment. Increase value of the adjustment item. Select item. 5 12 Menu/Exit Displays or exits the OSD menus.
Using the On-Screen Display Use the On-Screen Display (OSD) to display and select OSD menu functions. To access the OSD, do the following: 1. Press the Menu button on the side panel to activate the OSD menu. 2. Use the up arrow or down arrow controls to move clockwise or counterclockwise through the menu. Press the Enter key on the keyboard, the parameter will be highlighted when selected. 3. To quit the OSD screen at any time during the operation, press the Menu button.
Table 4-2 OSD Menu (continued) Icon OSD Control Description OSD Language Selects the language in which the OSD menu is displayed. Information Description Indicates the current resolution, H-Frequency and V-Frequency. NOTE: When adjusting the Clock and Clock Phase values, if the monitor images become distorted, continue adjusting the values until the distortion disappears. To restore the factory settings, select the Recall Defaults menu in the on-screen display.
OSD and Power Lock/Unlock The OSD feature can be locked and unlocked. The monitor is shipped with the OSD menu and power button in the unlocked position. To lock the OSD menu: 1. Press the Menu button and up arrow button simultaneously until a window displays "OSD Unlock." Continue to hold the buttons down and the window toggles to "OSD Lock." 2. To unlock the OSD, repeat the above step until "OSD Unlock" is displayed. To lock the power button: ENWW 1.
A Troubleshooting Solving Common Problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Possible Cause Solution Screen is blank. Power cord is disconnected. Connect the power cord. Power button on front panel of the monitor is turned off. Press the front panel power button. Video cable is improperly connected. Connect the video cable properly. Refer to Chapter 3, Setting Up the Monitor on page 5 for more information.
Touchscreen Tips If you experience operational issues with the touchscreen system either during or after installation, use the tips below to help you determine the source of the problem. ● If “No Elo touchmonitor found” is displayed on the screen, install the latest drivers. Touchmonitors with the dual serial/USB interface require the latest drivers.
If the touchscreen is not responding to touch, check your serial or USB connection by doing the following: ● Serial Connection - Run the comdump diagnostic utility to determine if the touchscreen, the serial touch controller, the computer's serial COM port and the associated cabling are connected and functioning properly. Download the latest version of comdump.exe (7K) from the Elo Web site Driver and Files Download page.
6. Exit regedit when done. 7. Shut Down and restart the machine. A restart is required before the setting will take effect. A cursor is not visible. To make the cursor visible, first, open Control Panel > Elo Touchscreen > Mode tab. Check if the Hide arrow mouse pointer box is checked; if yes, un-check it and click OK. If a mouse is not installed on the computer, Shut Down the computer, install a mouse, then restart the computer. The cursor should now be visible.
B Technical Specifications NOTE: All performance specifications are provided by the component manufacturers. Performance specifications represent the highest specification of all HP's component manufacturers' typical level specifications for performance and actual performance may vary either higher or lower. HP L5006tm Touchscreen Table B-1 HP L5006tm Specifications LCD Display 38.1 cm 15 inches Type TFT LCD Display Size 304 (H) x 228 (V) mm 12.0 (H) x 9.0 (V) in Pixel Pitch 0.297 (H) x 0.
Table B-1 HP L5006tm Specifications (continued) OSD Contrast, Brightness, H-Position, VPosition, Color Temperature, Phase, Clock, OSD Time, Recall, Language Plug & Play DDC1/2B Touch Panel IntelliTouch Surface Acoustic Wave (SAW) technology Power Input AC 100-240V, 50-60Hz Operating Conditions Temperature (Operating) 0° C to 40° C (32° F to 104° F) Temperature (Storage) -20°C to 60°C (-4°F to 140°F) Humidity 20% ~ 80% (No Condensation) Altitude To 3657.
Table B-2 HP Compaq L5009tm Specifications (continued) Display Color 16.2M Viewing Angle Vertical -60° ~ +40° Horizontal -60° ~ +60° Input Signal Video R.G.B. Analog 0.
IntelliTouch Surface Acoustic Wave Technology Table B-3 IntelliTouch Specifications Input Method Finger or gloved hand (cloth, leather or rubber) activation. Mechanical Positional Accuracy Standard deviation of error is less than 2.03 mm (0.080 in). Equates to less than ±1%. Touchpoint Density More than 15,500 touchpoints/cm2 (100,000 touchpoints/in2). Touch Activation Force Typically less than 85 grams (3 ounces). Surface Durability Surface durability is that of glass, Mohs’ hardness rating of 7.
Acoustic Pulse Recognition Technology Table B-4 APR Specifications Input Method Finger, finger nail, solid stylus or gloved hand (cloth, leather or rubber) activation Mechanical Positional Accuracy 1% maximum error Resolution Accuracy Touchpoint density is based on controllers resolution of 4096 x 4096 Touch Activation Force Typically 2 to 3 ounces (55 to 85 grams) Controller Board: USB 1.
Recognizing Preset Display Resolutions The display resolutions listed below are the most commonly used modes and are set as factory defaults. This monitor automatically recognized these preset modes and they will appear properly sized and centered on the screen. HP L5006tm and L5009tm Table B-5 Factory Preset Modes Preset Pixel Format Horz Freq (kHz) Band Width (MHz) 1 VGA 640 x 350 70Hz 31.5 28.322 2 VGA 720 x 400 70Hz 31.47 28.322 3 VGA 640 x 480 60Hz 31.47 25.
Energy Saver Feature When the monitor is in its normal operating mode, the monitor uses less than 21 watts and the Power light is green. The monitor also supports a reduced power state. The reduced power state will be entered into if the monitor detects the absence of either the horizontal sync signal and/or the vertical sync signal. Upon detecting the absence of these signals, the monitor screen is blanked, the backlight is turned off, and the power light is turned amber.
C Agency Regulatory Notices Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Hewlett Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 Or, call 1-800-HP-INVENT (1-800 474-6836) For questions regarding this FCC declaration, contact: Hewlett Packard Company P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000 Or, call (281) 514-3333 To identify this product, refer to the Part, Series, or Model number found on the product. Canadian Notice This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, Germany German Ergonomics Notice HP products which bear the “GS” approval mark, when forming part of a system comprising HP brand computers, keyboards and monitors that bear the “GS” approval mark, meet the applicable ergonomic requirements. The installation guides included with the products provide configuration information.
Product Environmental Notices Materials Disposal This HP product contains mercury in the fluorescent lamp in the display LCD that might require special handling at end-of-life. Disposal of this material can be regulated because of environmental considerations. For disposal or recycling information, contact the local authorities or the Electronic Industries Alliance (EIA) http://www.eiae.org.
11363-2006 11363-2006 Turkey EEE Regulation In Conformity with the EEE Regulation EEE Yönetmeliğine Uygundur ENWW Product Environmental Notices 31
D Native Resolution The native resolution of a monitor is the resolution level at which the LCD panel is designed to perform best. The native resolution is 1024 x 768 for the 15 inch size. In almost all cases, screen images look best when viewed at their native resolution. You can lower the resolution setting of a monitor but not increase it.
