HP LaserJet P2010 Series Software Technical Reference
HP LaserJet P2010 Series printer Software Technical Reference
Copyright Trademarks © 2007 Copyright Hewlett-Packard Development Company, L.P. Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. EnergyStar® and the Energy Star logo® are US registered marks of the United States Environmental Protection Agency. The information contained herein is subject to change without notice.
Table of contents 1 Purpose and scope Introduction ........................................................................................................................................... 1 Device features .................................................................................................................................... 2 Printing-system software ...................................................................................................................... 3 System requirements .
3 Install Windows printing-system components Introduction ......................................................................................................................................... 35 Installation overview .......................................................................................................................... 36 Installation options ..............................................................................................................................
Print Task Quick Sets ....................................................................... 87 Resizing Options .............................................................................. 88 Document preview image ................................................................. 89 Watermarks ...................................................................................... 89 Finishing tab features ........................................................................................
Installation instructions for networked computers (network-ready models only) ................................................................................... 110 Detailed Mac OS X installation ........................................................................ 110 Main Install dialog sequence .......................................................... 110 Printer setup ....................................................................................................
Installing software on Windows 2000, XP, and Server 2003 .......................... 141 Printing system installation from a CD-ROM .................................. 141 Installing via Add Printer ................................................................................. 141 Installing IPV6 printer ...................................................................................... 142 Printing with PCL5e .........................................................................................
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List of tables Table 1-1 Table 1-2 Table 1-3 Table 1-4 Table 1-5 Table 1-6 Table 1-7 Table 1-8 Table 4-1 Table 4-2 Table 6-1 Table 6-2 Table 6-3 Table 6-4 Table 6-5 ENWW Features of the HP LaserJet P2010 Series printer ............................................................................ 2 Software components for Windows ....................................................................................................
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List of figures Figure 2-1 Figure 2-2 Figure 2-3 Figure 2-4 Figure 2-5 Figure 2-6 Figure 2-7 Figure 2-8 Figure 2-9 Figure 2-10 Figure 2-11 Figure 2-12 Figure 2-13 Figure 3-1 Figure 3-2 Figure 3-3 Figure 3-4 Figure 3-5 Figure 3-6 Figure 3-7 Figure 3-8 Figure 3-9 Figure 3-10 Figure 3-11 Figure 3-12 Figure 3-13 Figure 3-14 Figure 3-15 Figure 3-16 Figure 3-17 Figure 3-18 Figure 3-19 Figure 3-20 Figure 3-21 Figure 3-22 Figure 3-23 Figure 3-24 Figure 3-25 Figure 3-26 ENWW Installation software CD browser .....
Figure 3-27 Figure 3-28 Figure 3-29 Figure 3-30 Figure 3-31 Figure 3-32 Figure 3-33 Figure 3-34 Figure 3-35 Figure 3-36 Figure 3-37 Figure 3-38 Figure 4-1 Figure 4-2 Figure 4-3 Figure 4-4 Figure 4-5 Figure 4-6 Figure 4-7 Figure 4-8 Figure 4-9 Figure 4-10 Figure 4-11 Figure 4-12 Figure 4-13 Figure 4-14 Figure 4-15 Figure 4-16 Figure 4-17 Figure 5-1 Figure 5-2 Figure 5-3 Figure 5-4 Figure 5-5 Figure 5-6 Figure 5-7 Figure 5-8 Figure 5-9 Figure 5-10 Figure 5-11 Figure 5-12 Figure 5-13 Figure 5-14 Figure 5-15 Fi
Figure 5-22 Figure 5-23 Figure 5-24 Figure 5-25 Figure 5-26 Figure 5-27 ENWW HP EWS – IP v6 Configuration page .......................................................................................... 126 HP EWS – Advanced page ......................................................................................................... 126 HP EWS – Bonjour page ............................................................................................................ 127 HP EWS – Password page .............
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Purpose and scope 1 Purpose and scope Introduction This software technical reference (STR) provides information about and troubleshooting tips for the HP LaserJet P2010 Series printing-system software. This STR is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center (CCC) agents, support engineers, system administrators, management information systems (MIS) personnel, and end users, as appropriate.
Device features The following table contains descriptions of features that are available for the HP LaserJet P2010 Series printer. Device configurations might vary among countries/regions.
The HP LaserJet P2010 Series printer includes the following software components and programs for Microsoft Windows operating systems.
Windows The HP LaserJet P2010 Series printing-system software has the following minimum Windows system requirements: ● ● Supported Windows operating-systems: ◦ Windows 98 Second Edition (Windows 98 SE) ◦ Windows Millennium Edition (Windows Me) ◦ Windows NT 4.
UNIX systems require a model script for printing. The HP LaserJet III model script, or any generic HP LaserJet printer model script should work. These files are written and provided by the individual UNIX vendor. Users of HP-UX can check for availability of the model script and the support model by clicking the Support & Drivers link at the following Web site: www.hp.
Availability The following table lists the availability of the HP LaserJet P2010 Series printing-system software components by operating system. Table 1-3 Windows software component availability for the HP LaserJet P2010 Series printer Component Windows 98 SE, and Windows Me Windows NT 4.0 Windows 2000, Windows Server 2003, Windows XP, and Windows Vista Drivers Host-based X1 X PCL 5e X1 X1 X1 X X X Installers Common Windows Installer CD Browser .
● The HP LaserJet P2010 Series printing-system software is available for download at the following Web site: www.hp.com/go/LJP2010series_software ● To order the HP LaserJet P2010 Series printing-system software if the CD is damaged or missing, contact HP Support at the following Web site. To request the software CD by phone, see the following Web site for the correct contact number for your country/region: www.hp.
To view the files, insert the HP LaserJet P2010 Series printing-system software CD into the CD-ROM drive, right-click Start, click Explore, and then select the CD-ROM drive. CD versions The following table presents the part numbers and language groups on the software CDs for the HP LaserJet P2010 Series printer.
Purpose and scope Table 1-4 CD part numbers for the HP LaserJet P2010 Series printing-system software Part number Description CB450A-60101 Windows software CD for the HP LaserJet P2010 ● Series printer ● NOTE: Windows 2000, Windows Server 2003, Windows XP, and Windows Vista ENWW Languages included on CD English Arabic ● Spanish ● Portuguese ● Catalan ● Danish ● Dutch ● Finnish ● French ● German ● Italian ● Norwegian ● Swedish ● Bulgarian ● Croatian ● Czech ● Greek ● Hu
Table 1-4 CD part numbers for the HP LaserJet P2010 Series printing-system software (continued) Part number Description CB450A-60102 Windows software CD for the HP LaserJet P2010 ● Series printer ● English ● Korean ● Thai ● Bahasa ● Simplified Chinese ● Traditional Chinese NOTE: Macintosh, Windows 2000, Windows Server 2003, Windows XP, and Windows Vista CB450A-60103 NOTE: Macintosh, Windows 98 SE, Windows Me, and Windows NT 4.
Part number Description Purpose and scope Table 1-4 CD part numbers for the HP LaserJet P2010 Series printing-system software (continued) Languages included on CD ● Turkish ● Ukranian ● Hebrew ● Estonian ● Latvian ● Lithuanian The following tables provide localization information about the software components for the HP LaserJet P2010 Series printer. A language key follows each table.
Table 1-6 Software component localization by language H-P Component 1 Operating system HE HR HU ID IT KK KO LT LV NL NO PL PT Host-based driver 98 SE, Me, 2000, Server 2003, XP, Vista X X X X X X X X X X X X X PCL 5e driver 2000, Server 2003, XP, Vista X X X X X Common Windows Installer 2000, Server 2003, XP, Vista X X X X X X X X X X X X X Online manuals (.PDF 2000, Server 2003, and .
Component 1 Operating system RO RU SK SL SR SV TH TR UK VI ZHCN ZHTW Online manuals (.PDF and .CHM) 2000, Server 2003, XP, Vista X X X X X X X X X X X X 1 Components that are not available in a specific language are supported in English.
Documentation availability and localization The documentation in the following table is available for the HP LaserJet P2010 Series printer. Table 1-8 User documentation availability and localization Document name Languages Part Number Location HP LaserJet P2010 Series User Guide English CB450A–90906 The HP LaserJet P2010 Series User Guide is available in electronic format on the HP LaserJet P2010 Series software CD. This guide is also available by clicking Manuals on the following Web site: www.hp.
Document name ENWW Languages Part Number Polish CB450A–90921 Romanian CB450A–90922 Russian CB450A–90923 Serbian CB450A–90924 Slovak CB450A–90925 Slovenian CB450A–90926 Spanish CB450A–90930 Swedish CB450A–90939 Thai CB450A–90910 Turkish CB450A–90927 Vietamese CB450A–90911 Ukranian CB450A–90928 Purpose and scope Table 1-8 User documentation availability and localization (continued) Location Documentation availability and localization 15
Table 1-8 User documentation availability and localization (continued) 16 Document name Languages Part Number Location HP LaserJet P2010 Series Getting Started Guide ● English CB450A–90942 ● Arabic ● Czech ● Dutch The HP LaserJet P2010 Series Getting Started Guide is available in hardcopy and comes in the box with the HP LaserJet P2010 Series printer.
Document name Languages Part Number Location Hewlett-Packard LaserJet P2010 Series Install Notes English N/A The Hewlett-Packard LaserJet P2010 Series Install Notes are available in electronic format on the HP LaserJet P2010 Series printing-system software CD.
Table 1-8 User documentation availability and localization (continued) Document name Languages Part Number Location Spanish Swedish Thai Turkish Vietamese Ukranian 18 Chapter 1 Purpose and scope ENWW
Software description Introduction The HP LaserJet P2010 Series printer comes with software and installers for MS Windows and Apple Computer, Inc., Macintosh systems. Linux and UNIX systems also support the HP LaserJet P2010 Series printer, and software is available on the Web. For information about specific system installers, drivers, and components, see the section that corresponds to that system.
MS Windows printing-system software In MS Windows operating systems, insert the HP LaserJet P2010 Series printing-system software CD in the CD-ROM drive to open an interactive CD browser. Use the CD browser to install the print drivers and related components, and to gain access to online user documentation and Adobe Acrobat Reader software. The following figure shows the main screen of the HP LaserJet P2010 Series printing-system software CD.
Software description Begin Setup. Click this option to launch an animated demonstration of the in-box contents for the device. Click Home to return to the main screen of the HP LaserJet P2010 Series printing-system software CD.
HP Extended Capabilities When you install the HP LaserJet P2010 Series printing-system software, you have the option of participating in HP's voluntary program for communication between your system and HP. This feature, available through software that is included on the printing-system software CD, helps HP monitor toner usage. If you select the option to participate, you receive an invitation about two weeks later. It contains full disclosure of the information to be communicated.
HP Embedded Web Server (network-ready models only) The HP Embedded Web Server (HP EWS) is a Web-based application that allows users to control settings on the HP LaserJet P2010 Series printer through a Web browser. To open the HP EWS, connect the device to the network, open a Web browser, and type the IP address for the device in the address bar. NOTE: If the HP LaserJet P2010 Series printer is connected to the computer through the USB port or the parallel port, you do not have access to the HP EWS.
Device Status The Device Status page shows device status messages. The Device Status page also shows some pertinent device information and device settings.
Device Configuration The Device Configuration page shows the values of all of the settings that are available in the device. The contents of this page are consistent with the configuration page that the firmware generates.
Supplies Status The Supplies Status page shows the status of all of the device supplies, including the print cartridges.
Network Summary The Network Summary page contains information about the network and its enabled features. Click Network Summary on the Information tab to open the Network Summary page on the Networking tab.
Settings Use the Settings tab to view and change print settings for the device. Figure 2-6 HP EWS – Settings tab Networking Use the Networking tab to view and change settings for the network connection and communication with the device.
IPv4 Configuration Software description Figure 2-7 HP EWS – IP v4 Configuration page ENWW HP Embedded Web Server (network-ready models only) 29
IPv6 Configuration Figure 2-8 HP EWS – IP v6 Configuration page Advanced Use the Advanced page to configure the enabled settings and other settings, such as link speed, for the device.
Bonjour Use the Bonjour page to enable or disable the Bonjour settings for the device. Software description Figure 2-10 HP EWS – Bonjour page Password Use this page to set or change the administrator password.
SNMP Use this page to configure the simple network management protocol (SNMP) settings for the device.
Network Summary The Network Summary page contains information about the network and its enabled features.
HP Web Jetadmin Use the HP Web Jetadmin and a browser to manage HP Jetdirect-connected devices within an intranet. HP Web Jetadmin is a browser-based management tool that should be installed only on a single network-administration server. To download a current version of HP Web Jetadmin, and for the latest list of host systems that support HP Web Jetadmin, go to the following Web site: www.hp.
3 Install Windows printing-system components Introduction NOTE: If the device is connected using a USB cable or a parallel cable, it is important that you do not connect the cable to the device until instructed during the software installation. If the computer is running a 64-bit MS Windows operating system, install the corresponding 64-bit driver. For instructions, see Install the print drivers by using Microsoft Windows Plug-and-Play or the Add Printer wizard on page 38.
Installation overview The software for the HP LaserJet P2010 Series printer comes in-box on one CD. On Windows systems, the Setup wizard installs the HP LaserJet P2010 Series printing-system software from the CD onto the hard disk and updates the Windows files. The Setup wizard is not supported for MS Windows 98 SE, MS Windows Me, or MS Windows NT 4.0. A Plug-and-Play or Add Printer wizard installation must be used for these operating systems.
Installation options The HP LaserJet P2010 Series printing-system software can be used in the following configurations: ● Direct connection. Install the HP LaserJet P2010 Series printing-system software on a computer that is directly connected to the device through a USB or parallel port. In this configuration, the device is not shared. A single user has complete control of the device. In this configuration, access is available to all of the device features.
NOTE: You must have administrator privileges to install the software. 1. Quit all open programs. 2. Insert the HP LaserJet P2010 Series printing-system software CD into the CD-ROM drive. NOTE: If the CD does not start automatically, click Start, click Run, and then browse to and double-click the SETUP.EXE file in the root directory of the CD. 3. Follow the on-screen prompts to install the software. 4.
3. Insert the HP LaserJet P2010 Series printing-system CD into the CD-ROM drive on the computer. NOTE: If a dialog box that contains an Install Printer Software button appears, click Exit and continue with step 4. 4. Connect a USB cable between the printer and the computer. 5. When the Add New Hardware Wizard USB Composite Device dialog box appears, click Next. 6. Click the Search for the best driver for your device. (Recommended) option button, and then click Next. 7.
Plug-and-Play installation for a direct USB connection in Microsoft Windows Me Up to five events might occur when you use Microsoft Windows Plug-and-Play to install the HP LaserJet P2010 Series print driver software on a computer running Microsoft Windows Me. NOTE: The SETUP.EXE program on the HP LaserJet P2010 Series printing-system CD is not supported in Windows 98 SE or Windows Me.
Installation dialog-box options for Windows 2000, Windows Server 2003, Windows XP, and Windows Vista This section shows the dialog box options that appear during the HP LaserJet P2010 Series printingsystem software installation on Windows 2000, Windows Server 2003, Windows XP, and Windows Vista operating systems. HP recommends that you install the software before connecting the device to the computer.
Figure 3-2 Install Printer Software screen Click Install Printer Software to install the print drivers and other software features. Printing-system software installation The following sections describe the dialog-box options that appear during the HP LaserJet P2010 Series software installation on Windows operating systems.
The first dialog box contains the following links: ● Install Printer Software. Click this option to open a secondary dialog box that reminds you to install the software before connecting the device. Click Install Printer Software in the secondary dialog box to close the CD browser and the initial installation wizard, and open the Welcome to HP LaserJet P2010 series setup wizard screen. ● View User Guide. Click this option to open the HP LaserJet P2010 Series User Guide.
This dialog box includes three buttons: Click Documentation to launch a Web browser and open the Hewlett-Packard LaserJet P2010 Series Install Notes. Click Next to go to the Software License Agreement dialog box. Click Cancel to cancel the installation and go to the Exit Setup dialog box. Figure 3-5 Software License Agreement dialog box Click Yes to go to the Model dialog box. Click No to go to the Exit Setup dialog box.
Install Windows printingsystem components Figure 3-6 Model dialog box Select the direct-connect model and click Next to go to the Printer Connections dialog box. Figure 3-7 Printer Connections dialog box Select Connect the printer via USB port. or Connect the printer via parallel port. (for Windows NT 4.0) and click Next to go to the Setup Settings dialog box.
Figure 3-8 Setup Settings dialog box Click Next. A progress screen shows the files being installed, and the USB Cable Connect dialog box appears.
Connect the USB cable to the computer and the device, and then turn on the device to continue the installation and go to the HP Extended Capabilities dialog box. If you select Install HP Extended capabilities, a dialog box appears two weeks after installing the device inviting participation in the HP Product Survey Program. If you select Do not install HP Extended capabilities, you are not invited to participate in the HP Product Survey Program.
Figure 3-11 Setup Complete dialog box The Register HP LaserJet P2010 Series printer online. check box and the Print Test Page check box are selected by default. The Print Test Page option is unavailable. Click Finish with the Register HP LaserJet P2010 Series printer online. selected to open the Online Registration page in the Web browser and the Benefits dialog box. Click Finish to print a test page on the device.
Install Windows printingsystem components Figure 3-12 HP Registration page ENWW Installation dialog-box options for Windows 2000, Windows Server 2003, Windows XP, and Windows Vista 49
Figure 3-13 Benefits dialog box Click OK to close the dialog box. Cancel setup In any dialog box where it is available, click Back to return to the previous dialog box, or click Cancel to cancel the installation and go to the Exit Setup dialog box. Figure 3-14 Exit Setup dialog box Click Yes to cancel the print-driver installation and go to the Setup Interrupted dialog box. Click No to return to the last open screen of the installer.
Click Finish. Network installation dialog-box options for Windows Use these instructions the first time you install the HP LaserJet P2010 Series printing-system software on a networked computer. The sequence of dialog boxes might differ from what is shown, depending on the device and the selected options.
Dialog-box options Figure 3-16 Welcome to HP LaserJet P2010 series setup wizard dialog box This dialog box includes three buttons: Click Documentation to launch a Web browser and open the Hewlett-Packard LaserJet P2010 Series Install Notes. Click Next to go to the Software License Agreement dialog box. Click Cancel to cancel the installation and go to the Exit Setup dialog box.
Install Windows printingsystem components Figure 3-17 Software License Agreement dialog box Click Yes to go to the Model dialog box. Click No to go to the Exit Setup dialog box. Figure 3-18 Model dialog box Select the network-ready model and click Next to go to the Printer Connections dialog box.
Figure 3-19 Printer Connections dialog box Select Connect via the Network and click Next to go to the Identify Printer dialog box.
Select the Search from a list of detected printers (recommended) option, and then click Next to go to the Notice about Firewalls dialog box. Select the Specify a printer by address option, and then click Next to go to the Specify Printer dialog box. Help initiates the online Help system. Install Windows printingsystem components Figure 3-21 Notice about Firewalls dialog box Click Next to go to the Printer Found dialog box.
Figure 3-22 Printer Found dialog box Select Yes, install this printer., and click Next to go to the Confirm Settings dialog box. Select No, install a different printer., and click Next to go to the Check Cable Connection dialog box. Help initiates the online Help system. NOTE: If more than one HP LaserJet P2010 Series printer is installed on the network, a list will appear from which you can select the specific HP LaserJet P2010 Series printer that you want to connect to.
Install Windows printingsystem components Figure 3-23 Confirm Settings dialog box Click Next to go to the Setup Settings dialog box. Click Change TCP/IP Settings to go to the Confirm Changing Setting dialog box. Help initiates the online Help system.
Figure 3-24 Confirm Changing Setting dialog box Select Yes and click Next to go to the Set Network Protocol dialog box. Select No and click Next to go to the Setup Settings dialog box. Help initiates the online Help system.
Install Windows printingsystem components Figure 3-25 Set Network Protocol dialog box Click the Network Protocol: drop-down menu to display a list of network protocols to choose from. Click Change Settings to change the network settings. Click Next to go to the Confirm Settings dialog box. Help initiates the online Help system. NOTE: Use this screen to configure an unconfigured network card.
Figure 3-26 Check Cable Connection dialog box Select Search again, and click Next to search the network again and go to the Printer Found dialog box. Select Specify a printer by address, and click Next to go to the Specify Printer dialog box. Help initiates the online Help system.
Install Windows printingsystem components Figure 3-27 Specify Printer dialog box Enter any of the addresses and click Next to go to the Printer Found dialog box. Help initiates the online Help system.
Figure 3-28 Setup Settings dialog box Click Next. A progress screen shows the files being installed, and the HP Extended Capabilities dialog box appears. NOTE: During the installation process, the status bar refreshes several times.
If you select Install HP Extended capabilities, a dialog box appears two weeks after installing the device inviting participation in the HP Product Survey Program. If you select Do not install HP Extended capabilities, you are not invited to participate in the HP Product Survey Program. Click More Information to find out more about HP Extended Capabilities and the HP Product Survey Program. Click Next to go to the Setup Complete dialog box. NOTE: If required, the installer updates the device firmware.
Figure 3-31 HP Registration page 64 Chapter 3 Install Windows printing-system components ENWW
Click OK to close the dialog box. Cancel setup In any dialog box where it is available, click Back to return to the previous dialog box, or click Cancel to cancel the installation and go to the Exit Setup dialog box. Figure 3-33 Exit Setup dialog box Click Yes to cancel the print-driver installation and go to the Setup Interrupted dialog box. Click No to return to the last open screen of the installer.
Figure 3-34 Setup Interrupted dialog box Click Finish.
Uninstall Topics: ● Uninstall methods ● Uninstall component list ● Uninstall instructions for Microsoft Windows 2000, Microsoft Windows XP, and Microsoft Windows Vista ● Uninstall instructions for Microsoft Windows 98 SE and Microsoft Windows Me Uninstall methods ● Program group. Click Uninstall from the HP LaserJet P2010 Series program group from Programs menu on the computer. This is the preferred uninstall method. ● Add/Remove programs.
Uninstall instructions for Microsoft Windows 2000, Microsoft Windows XP, and Microsoft Windows Vista NOTE: To uninstall the software from Microsoft Windows 2000, Microsoft Windows XP, or Microsoft Windows Vista, log on with administrator privileges. 1. Quit all open programs. 2. Click Start, select Programs (or All Programs in Microsoft Windows XP), select HP, select HP LaserJet P2010 Series, and then click Uninstall HP LaserJet P2010 Series. 3.
5. A second HP LaserJet P2010 Series Driver Uninstall Information dialog box appears. Click Next. 6. If the device has not been unplugged from the computer, a third HP LaserJet P2010 Series Driver Uninstall Information dialog box appears. Figure 3-37 HP LaserJet P2010 Series Driver Uninstall Information dialog box – 3 Unplug the device from the computer, and click Retry to continue. The Cleanup Progress dialog box appears. A progress bar reflects the status of the uninstall process.
7. When the uninstall process is completed, the Uninstall Complete dialog box appears. Figure 3-38 Uninstall Complete dialog box Click Restart to restart the computer and finish the uninstall process. Uninstall instructions for Microsoft Windows 98 SE and Microsoft Windows Me Follow these steps to uninstall the HP LaserJet P2010 Series printing-system software for Microsoft Windows 98 SE and Microsoft Windows Me: 70 1. Click Start, click Settings, and then click Printers. 2.
4 Host-based driver for Windows Topics: Introduction to host-based printing ● Access to the driver ● Help system ● Driver tabs Host-based driver for Windows ● ENWW 71
Introduction to host-based printing The HP LaserJet 2010 Series printer is a host-based device. Host-based printing differs from PCL printing by computing the print job on the host computer rather than computing it in the device formatter. The following illustration shows how the HP LaserJet 2010 Series printing-system software works.
Access to the driver To gain access to driver settings from within most software programs, click File, click Print, and then click Properties. The appearance and names of the driver tabs that appear can vary, depending on the operating system. These settings apply only while the software program is open. You can also control the driver directly from the Printers folder. These settings change the default settings for all software programs.
Help system The HP LaserJet 2010 Series host-based driver includes a full-featured Help system to provide assistance with printing and configuration options. The following Help options are available: ● What's this? Help ● Context-sensitive Help ● Paper Type Warning What's this? Help "What's this?" Help is supported in all of the supported operating systems. Access "What's this?" Help messages in the following ways: ● Right-click a control and click What's this?, and a pop-up Help window appears.
Driver tabs Topics: ● Printing Preferences tab set ● Properties tab set Printing Preferences tab set Topics: Advanced tab features ● Paper/Quality tab features ● Effects tab features ● Finishing tab features ● Services tab features Host-based driver for Windows ● ENWW Driver tabs 75
Advanced tab features Use the Advanced tab to set the number of copies, collation, and print-job output options. The following illustration shows the Advanced tab. Figure 4-3 Advanced tab Paper/Output The following settings are in the Paper/Output group box: ● Collate ● Copy Collate The Collate option becomes active if the Copy setting is greater than 1. Select Collate to collate multiple copy print jobs.
Copy This setting is useful for software programs that do not provide a copy count. If a copy count is available in the software program, set the copy count in the software program. Copy specifies the number of copies to print. The requested number of copies appears in the Copy option. Select the number by typing in the box or by using the up and down arrows to the right of the text box. For the HP LaserJet P2010 Series printer, valid entries are numbers from 1 to 9999.
Paper/Quality tab features Use the Paper/Quality tab to specify the size, type, and source of the media for the HP LaserJet P2010 Series printer. You can also use this tab to indicate different paper-selection choices for the first page, other pages, and back cover of the document. The following illustration shows the Paper/Quality tab. Figure 4-4 Paper/Quality tab Print Task Quick Sets The first group box in the upper portion of the Paper/Quality tab is Print Tasks Quick Sets.
Use the Print Task Quick Sets setting to store the current combination of driver settings that appears on all of the other print driver tabs. Print Task Quick Sets are user-defined printing specifications (such as media size, pages per sheet, and so on). The Print Task Quick Sets control does not appear on the driver Properties tabs.
Paper Options The settings specified in the Paper Options group box on the Paper/Quality tab apply to all of the pages of the document. The following illustration shows the Paper Options group box and the selections available. Figure 4-5 Paper Options group box The following are settings in the Paper Options group box: ● Size is: ● Source is: ● Type is: Size is: The Size is: setting is a drop-down menu that lists all of the supported media sizes.
NOTE: When using a software program that has a media-size setting, specify different media sizes within a single document by using the Use Different Paper/Covers options. For more information, see Use Different Paper/Covers check box on page 81. For more information about media sizes, see Media attributes on page 133. Use Different Paper/Covers check box When the Use Different Paper/Covers check box is selected, the Front Cover, First page, Other pages, Last page, and Back Cover options become available.
Use the Custom Paper Size dialog box to create or modify custom-paper-size information. The Custom Paper Size dialog box contains the following options: ● Name field. Click the text box to type a name for the custom paper size or click the drop-down menu to select a custom paper size that is already defined. ● Paper Size group box. If you type in a size that is too large or too small, the driver automatically adjusts the size. ● ◦ Width: spin box.
Table 4-1 Standard paper types and engine speed (continued) Paper type Engine speed HP LaserJet Paper Full – 1:1 HP Premium Choice LaserJet Paper Full – 1:1 Preprinted Full – 1:1 Letterhead Full – 1:1 Transparency Half – 1:2 Prepunched Full – 1:1 Labels Half – 1:2 Bond Half – 1:21 Recycled Full – 1:1 Color Full – 1:1 Light (< 75 g/m2) Full – 1:1 Heavy (90 to 105 g/m2) Half – 1:21 Cardstock (105 to 176 g/m2) Half – 1:21 Envelope Half – 1:21 Rough Half – 1:21 1 Throughput for
Configure the Use Different Paper/Covers options for a print job For each option, set a different tray by using the Source Is: drop-down menu. For some options, the Type is: drop-down menu is also available. 1. To use different paper or cover stock, select the Use Different Paper/Covers check box. A list of options appears in the dialog box. The full set of selections is visible by using the down arrow button to the right of the list to scroll. 2.
The Front Cover and Back Cover options are as follows: ● Add a Blank or Preprinted Cover check box ● Source is: drop-down menu ● Type is: drop-down menu When you select Front Cover or Back Cover, also select the Add a Blank or Preprinted Cover check box to enable the setting. When this check box is selected, the Source is: and Type is: drop-down menus become available and a check mark appears next to the Front Cover or Back Cover option.
The First Page, Other Pages, and Last Page options are as follows: ● Size is: drop-down menu ● Source is: drop-down menu ● Type is: drop-down menu The Size is: driver setting for the first page applies to the entire print job. When this is set, the setting becomes unavailable for all the other Use Different Paper/Covers options. Document preview image The document preview image is a line-drawn image of a page that represents graphics and text.
Effects tab features Use the Effects tab to create unique media effects such as scaling and watermarks. The following illustration shows the Effects tab.
printing specifications, such as paper size and pages per sheet. For more information, see Print Task Quick Sets on page 78. Resizing Options The Resizing Options group box consists of the following controls: ● Actual Size ● Print Document On ● Scale to Fit ● % of Normal Size Actual Size Select this default option to print the page at normal size.
When the size for which the document is formatted (that is, the logical size) differs from the target size, the preview image uses a dashed gray line to show the boundaries of the logical page in relation to the target page size. % of Normal Size The % of Normal Size option provides a slider bar to use for scaling the percentage setting. The default setting in the entry box is 100% of normal size.
The drop-down menu shows alphabetically sorted watermarks that are currently available on the system plus the string "(none)", which indicates that no watermark is selected. This is the default setting. Any watermark selected from this list appears in the preview image. When the First Page Only check box is selected, the watermark is printed only on the first page of the document. The First Page Only check box is disabled when the current watermark selection is "(none)".
To create a new watermark, click New. The new watermark appears in the Current Watermarks list and in the Watermark Message edit box as "Untitled" until you name it. The name typed in the Watermark Message field appears in the Current Watermarks group box in the Watermark Details dialog box and in the Watermarks group box on the Effects tab. To name the new watermark, type the selected watermark text in the Watermark Message edit box.
Color The Color option is a fixed, unalterable set of color choices for the watermark: Gray. Shading The default Shading setting for new and preset watermarks is Very Light. The following range of shades is available from the Shading drop-down menu: ● Lightest ● Very Light (default) ● Light ● Medium Light ● Medium ● Medium Dark ● Dark ● Very Dark ● Darkest These values represent the intensity of the gray that is used. A choice of Light produces a lightly saturated gray watermark.
Finishing tab features Use the Finishing tab to print booklets and control the media output. The following illustration shows the Finishing tab.
defined printing specifications, such as paper size and pages per sheet. For more information, see Print Task Quick Sets on page 78.
Flip Pages Up The Flip Pages Up check box, enabled only when Print on Both Sides (Manually) is selected, is used to specify the duplex-binding option. By default, the Flip Pages Up check box is not selected. The following table demonstrates the results of selecting this box, depending on the paper orientation selected on the Finishing tab.
Print a booklet Complete the following steps to print a booklet. 1. Click File, click Print, and then click Properties. 2. Click the Device Settings tab and select the Allow Manual Duplexing check box. 3. In the Booklet Printing drop-down menu on the Finishing tab, select the type of booklet printing that you want. For example, Right Edge Binding. 4. Click OK in the print driver. 5. Click OK in the Print dialog box to print.
● Left, then Down ● Down, then Left The preview document image changes to reflect changes in these settings, as shown by the examples in the following illustration. Figure 4-14 Page-order preview images ● 2 pages per sheet ● 4 pages per sheet ● 6 pages per sheet ● 9 pages per sheet ● 16 pages per sheet Document preview image The document preview image is a line-drawn image of a page that represents graphics and text.
Rotate by 180 degrees Select this option to rotate the document image on the paper 180°. For example, if the return address on an envelope is smudged, try using this setting and feeding the envelope so that the return address area is fed into the device first. Services tab features Use the Services tab to gain access to Internet services for the device, to print information pages for the device, and to gain access to help with the printer lights. The following illustration shows the Services tab.
Internet Services The Internet Services control contains the Select a destination drop-down menu with the following options: ● Support and Troubleshooting ● Product Manuals ● Check for Driver Updates ● Shop for Supplies If you have Internet access, select any of these options and then click Go! to open the corresponding HP Web page.
Device Settings tab features Use the Device Settings tab to control driver behavior and driver connections. The following illustration shows the Device Settings tab. Figure 4-16 Device Settings tab Jam Recovery Select Auto to reprint a page if a paper jam occurs. Select Off to not reprint a page if a paper jam occurs. Off is the default setting. NOTE: Jobs print faster when Auto is selected. Status Messages Select On to allow error messages to display on the computer screen during error conditions.
Cleaning Page Click Start... to print a cleaning page. Courier Font Type Select Regular to print any text by using TrueType Courier or Courier New with normal weight. Select Dark to print any text by using TrueType Courier or Courier New with a dark weight but without changing the font attributes in a program. Regular is the default setting. Print Density Use this control to specify how much toner is put on the page. 3 is the default setting.
according to the HP LaserJet P2010 Series printer model, driver, date, and version numbers. The following illustration shows the About tab. Figure 4-17 About tab Driver Files The Driver Files: box lists driver installation file names and their version numbers. Configuration Status The Configuration Status: box lists the Service ID number and the page count.
5 Macintosh software and utilities Introduction The HP LaserJet P2010 Series printer comes with printing software and installers for Apple Computer, Inc., Macintosh operating systems.
Macintosh printing-system software The printing-system software for the HP LaserJet P2010 Series printer comes in-box on a single CD. On Macintosh OS v10.2.X - v10.5 systems, the HP LaserJet Installer for Macintosh installs the HP LaserJet P2010 Series printing-system software from the CD onto the hard disk. The HP LaserJet Installer for Macintosh installs only the HP LaserJet P2010 Series printing-system software on the current system startup drive that contains the active System folder.
Availability This STR provides information about the availability of the HP LaserJet P2010 Series printing-system software and related software and firmware. Printing-system software on a CD is available from HP fulfillment centers. Topics: ● Printing-system software on the Web ● In-box printing-system software CDs Printing-system software on the Web Almost all software that is contained on the installation CD is also available on the Web. NOTE: Print drivers for Windows 98 SE and Windows NT 4.
● CD versions Macintosh partition The HP LaserJet P2010 Series printing-system software CD is divided into two partitions, one for each of the following operating systems: ● MS Windows ● Macintosh The HP Macintosh printing-system software files all reside in the Macintosh partition. The HP LaserJet Installer for Macintosh is at the root of the Macintosh CD partition. The user manuals (in PDF format) are grouped by language and are under the Documents directory on the Macintosh CD partition.
IT = Italian (Italiano) ◦ NO = Norwegian (Norsk) ◦ SV = Swedish (Svenska) ◦ BG = Bulgarian ◦ HR = Croatian ◦ CS = Czech (Cesky) ◦ EL = Greek ◦ HU = Hungarian (Magyar) ◦ KK = Kazakh ◦ PL = Polish (Polski) ◦ RO = Romanian ◦ RU = Russian ◦ SR = Serbian ◦ SK = Slovak ◦ SL = Slovenian ◦ TR = Turkish ◦ UK = Ukranian ◦ HE = Hebrew ◦ ET = Estonian ◦ LV = Latvian ◦ LT = Lithuanian Macintosh ◦ ENWW Macintosh printing-system software 107
Macintosh install and uninstall instructions The HP LaserJet P2010 Series printer comes with software and installers for MS Windows and Apple Computer, Inc., Macintosh systems. This document provides procedures for installing and removing the HP LaserJet P2010 Series printing-system software for Macintosh operating systems.
Install notes (Readme file) This text file contains information about basic device installation and OS support. Online help The help system is in English only, and can be viewed through a browser or in the Macintosh OS Help Center. Install the Macintosh printing system On a Macintosh computer, the installation procedures are basically the same for a network administrator, a network client, and a single user. Install the software on any computer that has access rights to the printer.
4. Verify that the device has been set up automatically. If the HP LaserJet P2010 Series printer appears in the list of printers, go to step 9. If the HP LaserJet P2010 Series printer does not appear in the list of printers, go to step 5. 5. In the Printer Setup Utility, click Add. 6. In the Printer List box, click USB. 7. In the Printer Model box, click HP LaserJet P2010 printer, and then click Add. 8. In the Printer Setup Utility, click HP LaserJet P2010 printer, and then click Make Default. 9.
NOTE: If you are installing the printer using a network connection, you can connect the printer to the network before installing the software, but if you are installing the printer using a USB or parallel connection, install the software before connecting the USB cable or the parallel cable. Insert the HP LaserJet P2010 Series printing-system software CD in the CD-ROM drive.
Figure 5-4 License dialog Click Print… to open the Page Setup dialog for the default printer and print a copy of the license agreement. Click Save… to open the system Save dialog and save the license agreement to disk. Read the software-license agreement and then click Continue to continue the installation. A dialog appears, asking you to accept the license agreement. Click Agree to accept the agreement. The Select a Destination dialog appears.
Figure 5-6 Easy Install dialog Click Install to start the installation on the selected disk. The printing system files are installed in the main Library folder on the Macintosh hard drive. If installed, the HP Device Configuration Utility is installed under the Application directory in a directory labeled HP EWS Device Configuration. An uninstaller utility for the Device Configuration utility is also installed in this directory.
Click Close to exit the installer. Printer setup After installing the printing-system software in Macintosh operating systems, the printer must be set up. Topics: ● Set up a printer with Mac OS X V10.4.x ● Set up a printer with Mac OS X V10.3.x ● Set up a printer with Mac OS X V10.2.x ● Troubleshooting the printer setup Set up a printer with Mac OS X V10.4.x Carry out these steps after the software installation is complete. 1.
3. If you are installing the printer using a USB or parallel connection, verify that the printer appears on the printer list. The Kind column in the printer list should display HP LaserJet P2010 Series. If this is the case, the setup is complete. If the printer does not appear, or if the correct information does not appear in the Kind column, see Troubleshooting the printer setup on page 117. If you are installing the printer using a network connection, continue with the following steps. 4.
Set up a printer with Mac OS X V10.3.x 1. If you are installing the printer using a USB or parallel connection, connect the USB cable or parallel cable between the HP LaserJet P2010 Series printer and the computer. Turn on the printer. If you are installing using a network connection, verify that the network cable is connected to the printer and the printer is on. 2. In the Applications folder, open the Utilities folder, and then run the Printer Setup Utility.
2. In the Applications folder, open the Utilities folder, and then run the Print Center. Figure 5-14 Print Center screen 3. If you are installing the printer using a USB or parallel connection, verify that the printer appears on the printer list. The Kind column in the printer list should display HP LaserJet P2010 Series. If this is the case, the setup is complete. NOTE: If the Kind column does not appear in the printer list, go to the View menu, and choose Columns and then Kind.
Uninstall the Macintosh printing system Follow these instructions to uninstall the Macintosh Printing System. 1. Browse to Library/Printers/HP/LASERJET/HP2014 folder. 2. Delete the following files: 3. ● HP LaserJet Utility ● HP 2014PDE.Plugin ● HP 2014PM.Plugin Empty the Trash. HP Embedded Web Server (EWS, network-ready models only) The HP EWS is embedded in the device firmware. It is a series of web pages that provide access to additional printer status and configuration tools options.
NOTE: This method can only be used if the printer is using a network connection. 1. On the printer, press and hold in the green button for eight seconds, or until you see the LEDs above the button start to blink. The printer prints out the configuration pages. 2. On the first configuration page, under Product Settings, find the IP Address. Type this address into a web browser such as Safari. The Device Status screen appears. ● Using the HP Device Configuration application: 1.
Figure 5-16 HP EWS – Device Status page 120 Chapter 5 Macintosh software and utilities ENWW
Device Configuration The Device Configuration page shows the values of all of the settings that are available in the device. The contents of this page are consistent with the configuration page that the firmware generates.
Supplies Status The Supplies Status page shows the status of all of the device supplies, including the print cartridges.
Network Summary The Network Summary page contains information about the network and its enabled features. Click Network Summary on the Information tab to open the Network Summary page on the Networking tab.
Settings Use the Settings tab to view and change print settings for the device. Figure 5-20 HP EWS – Settings tab Networking Use the Networking tab to view and change settings for the network connection and communication with the device.
IPv4 Configuration Macintosh Figure 5-21 HP EWS – IP v4 Configuration page ENWW HP Embedded Web Server (EWS, network-ready models only) 125
IPv6 Configuration Figure 5-22 HP EWS – IP v6 Configuration page Advanced Use the Advanced page to configure the enabled settings and other settings, such as link speed, for the device.
Bonjour Use the Bonjour page to enable or disable the Bonjour settings for the device. Figure 5-24 HP EWS – Bonjour page Password Use this page to set or change the administrator password.
SNMP Use this page to configure the SNMP settings for the device.
Network Summary The Network Summary page contains information about the network and its enabled features.
130 Chapter 5 Macintosh software and utilities ENWW
Engineering details 6 Engineering details Introduction Topics: ENWW ● Troubleshooting ● Media attributes ● Hewlett-Packard LaserJet P2010 Series Printing System Readme Introduction 131
Troubleshooting Use the following steps when trying to solve a problem with the device. Table 6-1 Troubleshooting checklist Step number Verification step Possible problems 1 Is the power on? No power due to failed power 1. source, cable, switch, or fuse. Verify that the device is plugged in. 2. Verify that the power cable is functional and that the power switch is on. 3. Check the power source by plugging the device directly into the wall or into a different outlet. 4.
The tables in this section provide information about media features, media attributes, and paperhandling constraints for the HP LaserJet P2010 Series printer. Topics: ● Media sizes ● Media type and tray loading Media sizes The following table lists the features and attributes of various media listed under the Size Is: drop-down menu on the Paper/Quality tab. The list order can vary, depending on the operating system.
Table 6-2 Supported media sizes (continued) Paper sizes B5 (JIS) Postcard (JIS) Double Postcard (JIS) A5 8.5 x 13 (Foolscap) 16K 7.75 x 10.75 16K 184x260mm 16K 195x270mm 134 Chapter 6 Engineering details Width Height (3.0 inches) (5.00 inches) Maximum: Maximum: 216 mm 356 mm (8.5 inches) (14.0 inches) 182 mm 257 mm (7.16 inches) (10.12 inches) 100 mm 148 mm (3.94 inches) (5.83 inches) 148 mm 200 mm (5.83 inches) (7.87 inches) 148 mm 210 mm (5.83 inches) (8.
Engineering details Media type and tray loading This product has the following tray priority for feeding print media: 1. Tray 1 (if open) 2. Tray 2 3. Optional Tray 3 (if attached) Minimum media dimensions are 76 x 127 mm (3 x 5 inches). Maximum media dimensions are 216 x 356 mm (8.5 x 14 inches). To obtain the best print results, change the paper size and paper type settings in the print driver before printing.
Table 6-4 Tray 2 media information Type is Media specifications Media quantity Driver settings Paper orientation Output Plain 75 g/m2 (20 lb) to 104 g/m2 (27 lb) Up to 250 sheets Plain or unspecified N/A Output bin Light 60 g/m2 (16 lb) to 75 g/m2 (20 lb) Up to 250 sheets Light N/A Output bin Labels Standard Less than 250 sheets Labels Side to be printed on facing up Straight-through output door Bond 75 g/m2 (20 lb) to 104 g/m2 (27 lb) Up to 250 sheets Bond Side to be printed on
ENWW Media type Media specifications Media quantity Driver settings Paper orientation Output Heavy 90 g/m2 (24 lb) to 105 g/m2 (28 lb) Less than 250 sheets Heavy N/A Straight-through output door Letterhead 75 g/m2 (20 lb) to 104 g/m2 (27 lb) Less than 250 sheets Letterhead Side to be printed on facing down Normal: output bin Heavy: straight through output door Media attributes 137 Engineering details Table 6-5 Optional Tray 3 media information (continued)
Hewlett-Packard LaserJet P2010 Series Printing System Readme ● I. Introduction ● II. Late-breaking information ● III. Installation instructions ● IV. Technical assistance ● V. Legal statements I. Introduction Purpose of this document This document provides specific installation instructions and other information you should know before you install and use the printing system.
A driver is software that provides software applications access to the device features. Typically, you should install drivers for each device.
File name: LJP2010_installnotes.htm Path: :\\LJP2010_installnotes.htm Uninstall The uninstall utility allows you to remove the Windows HP printing system components. See the "Uninstaller" section for more instructions. II. Late-breaking information Known issues and workarounds General ● Certain high-speed USB 2.0 cards ship with unsigned host controller drivers. If you have purchased a USB 2.
● Microsoft Wordpad does not display compressed JPEG files contained in an RTF file. To display these files, use a different application such as Microsoft Word. For an updated listing of known issues for the HP LaserJet printing system software, see the HP LaserJet P2010 Series device support pages at the following URL: www.hp.
Win98se APW Install 1. Ensure the HP LaserJet P2010 Series printer has not been plugged in and is not connected to the computer. 2. From the Start menu, point to Settings, and click Printers. 3. Double-click Add Printer, then click Next. 4. Follow the directions on screen. 5. When asked if the product is a local or network printer, select Local Printer. 6. Select "Have Disk" and then specify the location of the HP LaserJet P2010 Series driver to be installed. 7.
Press the GO button on the printer for 5 seconds to print a configuration page. The IPv6 Address for the printer will be on this page. 4. In the Printer Name or IP Address field, enter the IPv6 Address of the printer. Printing with PCL5e The PCL5e driver is located on the software CD that shipped with your printer and on the web at the following URL: www.hp.com/go/LJP2010series Use Add Printer Wizard to install the PCL5e driver.
UNIX® is a registered trademark of the Open Group. WARRANTY AND COPYRIGHT Warranty See the device user guide for complete warranty and support information. Copyright © 2006 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained in this document is subject to change without notice.
Index Symbols/Numerics % of Normal Size setting 89 A About tab 101 Actual Size settings 88 Add Printer Wizard 38 Adobe Acrobat Reader installing 20 Advanced page, HP EWS 30, 126 Advanced tab features 76 Allow Manual Duplexing 101 autorun CD-ROM, Windows 20 B binding settings 95 black, printing text as 77 Bonjour page, HP EWS 31, 127 booklets 95 both sides, printing on.
Printing Preferences tab Printing Preferences tab set 75 Properties tab set 99 Quick Sets 78 Services tab 98 standalone 5 duplexing allowing 101 settings 94 73 E EconoMode 86 Effects tab 87 error message settings 100 EWS (HP Embedded Web Server) Advanced page 30, 126 Bonjour page 31, 127 Device Configuration page 25, 121 Device Status page 24 Macintosh 118 Networking tab 28, 124 Password page 31, 127 settings 28, 124 SNMP page 32, 128 Status tab 23, 119 Supplies Status page 26, 122 Exit Setup dialog box 5
software components 104 support 5 uninstalling printing-system software 118 manuals localized versions 14 operating systems supported 6 Marketing Assistant uninstalling 67 media supported types 135 tray capacities 2 media attributes 133 media options 80 media type warnings 74 memory installation requirements for Macintosh 104 installation requirements, Windows operating systems 4 product, included 2 Microsoft Windows Plug-and-Play installation 38 Model Selection screen 45 N Networking tab, HP EWS 28, 124 ne
sizes, paper custom 81 settings 80 supported 133 SNMP page, HP EWS 32, 128 software license agreement Windows 44 software, ordering 7 Solution Center uninstalling 67 Source is settings 82 Specify Printer dialog box 61 speed specifications 2 standalone drivers 5 Status Message settings 100 Status tab EWS (HP Embedded Web Server) 119 Status tab, HP EWS 23 Supplies Status page EWS (HP Embedded Web Server) 122 Supplies Status page, EWS (HP Embedded Web Server) 26 system requirements Windows 4 T trays capacities
© 2007 Hewlett-Packard Development Company, L.P. www.hp.
